radio FORD ESCAPE 2013 3.G Owner's Guide
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Advanced Menu Options
1. Press the phone button to enter thePhone menu
2. Scroll until System Settings appears,
then press OK. 3. Scroll until Advanced appears, then
select OK.
4. Scroll to select from the following options:
You Can
If You Select
Get help from SYNC by using questions, helpful hints or
asking you for a specific action. To turn these prompts on
or off:
Prompts
1. Press OK to select and scroll to select between on or
off.
2. Press OK when the desired selection appears in the
display. SYNC takes you back to the Advanced menu.
Choose between English,Français and Español. Once
selected, all of the radio displays and prompts are in the
selected language.
Languages
1. Press OK to select and then scroll through the languages.
2. Press OK when the desired selection appears in the
display. If you change the language setting, the display
indicates that the system is updating. When complete,
SYNC takes you back to the Advanced menu.
Return to the factory default settings. This selection does
not erase your indexed information (phonebook, call
history, text messages and paired devices).
Factory Defaults
1. Press OK to select and then press OK again when
Restore Defaults? appears in the display.
2. Press OK to confirm.
Completely erase all information stored on SYNC
(phonebook, call history, text messages and paired
devices) and return to the factory default settings.
Master Reset
Press OK to select. The display indicates when complete
and SYNC takes you back to the Advanced menu.
Install applications you have downloaded.
Install Application?
Press OK and scroll to select. Press OK to confirm.
Delete all previously paired phones (and all information
originally saved with those phones).
Delete All Devices
Press OK to select.
Access the Auto Version number as well as the FDN
number.
System Info
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See Supplementary Restraints System
(page 35). Important information
regarding airbag deployment is in this
chapter.
See Roadside Emergencies (page 197).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On
1. Press the phone button to enter thePhone menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to choose between the On and Off selections.
5. Press OK when the desired option appears in the radio display. Set On or
Set Off appears in the display as
confirmation.
Off selections include: Off with reminder
and Off without reminder. Off with
reminder provides a display and voice
reminder at phone connection at vehicle
start. Off without reminder provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• A Bluetooth-enabled and compatible
phone has to be paired and connected
to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
activate 911 Assist); however, if 911 Assist
is triggered, SYNC tries to contact
emergency services. If a connected phone
is damaged or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
Failure to cancel the call results in
SYNC attempting to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If the call is not cancelled and a successful
call is made, a pre-recorded message is
played for the 911 operator, then the
occupant(s) in the vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems
are capable of receiving this information
electronically.
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SYNC Services Quick Tips
You can even access your account outside the vehicle.
Just use the number on your phone's call history. Traffic
and Directions features do not function properly but
information services and the 411 connect and text message
features are available.
USING SYNC® WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over the vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories such as artists, albums, etc.
SYNC is capable of hosting nearly any
digital media player including: iPod®,
Zune ™, "Plays from device" players, and
most USB drives. SYNC also supports
audio formats such as MP3, WMA, WAV
and ACC.
Connecting Your Digital Media
Player to the USB Port
Note: If your digital media player has a
power switch, ensure that the device is
turned on.
To Connect Using Voice Commands
1. Plug the device into the vehicle's USB port.
2. Press the voice icon and when prompted, say "USB".
3. You can now play music by saying any of the appropriate voice commands.
Refer to the media voice commands.
To Connect Using the System Menu
1. Plug the device into the vehicle's USB port. 2. Press AUX and then MENU to enter
the Media menu.
3. Scroll until Select Source appears, then press OK.
4. Scroll to select USB and press OK.
5. Depending on how many digital media
files are on your connected device,
Indexing may appear in the radio
display. When indexing is complete, the
screen returns to the Play menu.
Press OK and scroll through selections of:
• Play All
• Albums
• Genres
• Playlists
• Tracks
• Explore USB
• Similar Music
• Return
What's Playing?
At any time when a track is playing, you
can press the voice icon and ask the
system "What's playing?". The system
reads the metadata tags (if populated) of
the playing track to you.
Media Voice Commands
Press the voice icon and, when
prompted, say "USB", then any
of the following:
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These commands can be said at any time during a voice session"Previous page""Go back""Cancel" "Exit"
"Help"
Accessing a List of Available Commands
1. Using the touchscreen, press the Menu
icon, Help, then Voice Command List. 2.
Using the steering wheel control, press
the voice icon. After the tone, speak
your command clearly.
Available Voice Commands
"Radio list of commands"
"Audio list of commands"
"SD card list of commands"
"Bluetooth audio list of commands"
"Sirius satellite list of commands" *
"Browse list of commands"
"Travel link list of commands" *
"CD list of commands"
"USB list of commands"
"Climate control list of commands"
"Voice instructions list of commands"
"List of commands"
"Voice settings list of commands"
"Navigation list of commands" *
"Help"
"Phone list of commands"
* If equipped
Voice Settings
Voice settings allow you to customize the
level of system interaction, help and
feedback. The system defaults to standard
interaction which uses candidate lists and
confirmation prompts as these provide the
highest level of guidance and feedback.
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ENTERTAINMENT
Your system offers many media options.
You can access these options using the
touchscreen or voice commands.Browsing Device Content
When listening to any type of audio, you
can browse through other devices without
having to change sources. For example, if
you are currently listening to the radio, you
can browse all the artists that are stored
on your USB device.
Press the voice icon on the
steering wheel. When prompted,
you can say:
"BROWSE" within Devices
"Browse" 1
"Browse
"Browse
"Browse CD track list" "Browse SD card"
"Browse SIRIUS channel guide" 2
"Browse USB" "Help"
1 If you only say "Browse", you can then say any commands in the following chart.
2 If equipped with SIRIUS® satellite radio.
"BROWSE"
"
"
"CD Track List" "SD card" 2
"SIRIUS Channel Guide" 1
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"BROWSE""USB" 2
"Help"
1 If equipped with SIRIUS® satellite radio.
2 For more commands in SD card or USB mode, see the "SD Card and USB Port" section
of this chapter.
AM/FM Radio
Press the lower left corner of the
touchscreen and then select the
AM or FM tab. To change between AM and FM presets,
just touch the AM or FM tab.
You Can
When You Select
Save a station by pressing and holding one of the memory
preset areas. There is a brief mute while the station is being
saved, then sound returns when it's done.
Preset
Enter the desired station number when prompted. Press
Enter.
Direct Tune
Allows you to receive radio broadcasts digitally (where
available), providing free, crystal clear sound.
HD Radio
Go to the next strong AM or FM radio station.
Scan
Adjust more audio system settings:
Options
· Sound Settings adjusts Bass, Treble, Midrange, Balance
and Fade, THX Deep Note Demo (if equipped), DSP (if
equipped), Occupancy Mode (if equipped), and Speed
Compensated Volume settings.
· Set PTY for Seek/Scan allows you to select a category
of music you would like to search for and then choose to
either seek or scan for the stations.
· RDS Text Display allows you to always view the
information broadcast by FM stations by selecting On.
· Auto Presets (AST) allows you to have the system
automatically store the six strongest stations in your
current location.
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You Can
When You Select
· TAG (if available) allows you to tag a song to download
later. When you select On, TAG appears on-screen when
HD radio is active. You can press TAG to save the inform-
ation of the song that is playing. When you plug in your
portable music player, the information is transferred (if
supported by your device). When you are connected to
iTunes®, the tags appear to remind you of the songs you’ d
like to download.
HD Radio ™ Information (If Available)
Note: HD Radio broadcasts are not
available in all markets.
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver which allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free, crystal
clear audio and no static or distortion. For
more information, and a guide to available
stations and programming, please visit
www.hdradio.com.
When this feature is enabled and you are
tuned to a station broadcasting HD Radio
technology, you may notice the following
indicators on your screen:
The HD Radio logo blinks when a digital
station is being acquired and is solid when
digital audio is playing. When this logo is
available, you may also see Title and Artist
fields on-screen . The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The numbers that are highlighted signify
available digital channels where new or
different content is available. HD1 signifies
the main programming status and is
available in analog and digital broadcasts.
Any additional multicast stations (HD2
through HD7) are only broadcast digitally.
TAG allows you to save a song to
download later. When you are on an
acquired HD Radio station, the TAG button
is available (provided the feature has been
turned on). To use the tag feature:
1.
Press AM or FM, Options, then TAG On
2. When you hear a song you like, touch TAG.
3. The system automatically saves the song's information and transfers it to
your portable music player (if
supported) when it is connected to the
system. If your music player is
connected at the time, the system
automatically transfers the tag to your
player and a pop-up confirms the
transfer.
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4. When you access iTunes® with yourportable music player, the tags appear
to you to be reminded of the song. The
system allows you to tag up to
approximately 100 songs. For a list of devices that support tagging, refer to
www.SYNCMyRide.com or
www.syncmaroute.ca.
When HD Radio broadcasts are active, you
can access the following functions:
You Can
When You Select
Hear a brief sampling of all available stations.
Scan
This feature still works when HD Radio reception is activ-
ated, although it does not scan for HD2-HD7 channels.
You may see the HD logo appear if the station has a digital
broadcast.
Hear the next strong radio station.
Seek
If the current station has multiple digital broadcasts, the
multicast indicator appears. Press Seek repeatedly to
advance through all available broadcasts. If you are on
the last multicast channel, press Seek to advance to the
next strong station.
Go up and down the frequency in individual increments.
Tune
If the current station has multiple digital broadcasts, the
multicast indicator appears. Press Tune repeatedly to
advance through all available broadcasts. If you are on
the last broadcast channel, turn to advance to the next
frequency on the band.
When the channel is active on-screen, press and hold a
memory preset slot until the sound returns. There is a brief
mute, then the sound returns signifying it was saved. When
recalling a HD2 or HD3 memory preset, there is a mute
before the digital audio is played as the system must once
again acquire the digital signal. As with any saved radio
station, you cannot access the saved station if your vehicle
is outside the station's reception area.
To save a multicast station
as a preset
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HD Radio Reception and Station Troubleshooting
Potential Reception Issues
If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stay
muted unless it is able to connect to the digital signal
again.
Reception area
When a station is first received (aside from HD2-HD7
multicast stations), the system first plays the station in
the analog version and then, if receiver verifies the station
is an HD Radio station, it shifts to the digital version.
Depending on the station quality, you may hear a slight
sound change when the station changes from analog to
digital. This shift from analog to digital sound or digital
back to analog, is known as "blending".
Station blending
In order to provide the best possible
experience, a contact form has been
developed to report any station issues
found while listening to a station
broadcasting with HD Radio technology.
Every station is independently owned and
operated. These stations are responsible
for ensuring all audio streams and data
fields are accurate.
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Potential Station IssuesAction
Cause
Issues
None. Broadcast issue.
Poor time-alignment by the
radio broadcaster.
Echo, stutter, skip or repeat
in audio. Increase or
decrease in audio volume.
None. Reception issue that
may clear up as you
continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
None. This is normal beha-
vior. Wait until the audio is
available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
Audio mute delay when
selecting HD2/HD3,
multicast preset or Direct
Tune.
None. The station is not
available in your current
location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2/HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
No text information shown
for currently selected
frequency.
None. This is normal beha-
vior.
Pressing Scan disables HD2-
HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion. Radio Voice Commands
If you are listening to the radio,
press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands.
If you are not listening to the radio, press
the voice button and, after the tone, say
"Radio", then any of the following
commands.
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