steering FORD ESCAPE 2013 3.G Workshop Manual

with a live operator. You may also be
prompted to speak with an operator.
The live operator can assist you by
searching for businesses by name or
by category, residential addresses by
street address or by name or specific
street intersections. Operator Assist is
a feature of your SYNC Services
subscription. For more information on
Operator Assist visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
destination. After the route download
is complete, the phone call is
automatically ended.
If your vehicle is not equipped with the
navigation feature:
• Turn-by-turn directions appear in the
infotainment display, in the status bar
of your touchscreen system and also
on the SYNC Services screen. You also
receive driving instructions from
audible prompts.
• When on an active route, you can
select Route Summary or Route
Status using the touchscreen controls
or voice commands to view the Route
Summary Turn List or the Route
Status ETA. You can also turn voice
guidance on or off, cancel the route or
update the route. If you miss a turn, SYNC automatically asks
if you want the route updated. When
prompted, say "yes" and a new route is
delivered to your vehicle.
If your vehicle is equipped with the
navigation feature, SYNC Services
downloads your requested destination to
the navigation system. The navigation
system then calculates the route and
provides driving instructions. See
Navigation (page 371).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone
button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu.
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Traffic, Directions and Information optionsYou can personalize your services feature to provide
quicker access to your most used or favorite information.
You can save address points such as, work or home. You
can also save favorite information like sports teams, such
as Detroit Lions, or a news category. To learn more, log
onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while you are
connected to SYNC TDI Services) to interrupt a voice
prompt or an audio clip (such as a sports report) and say
your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled mobile phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with Traffic, Directions and
Information and continue enjoying your personalized
services.
Portable
SYNC Services Voice Commands
When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands:
"SERVICES"
"Cancel route"
"Navigation voice off" "Navigation voice on" "Next turn"
"Route status"
"Route summary" "Services"
"Update route" "Help"
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SIRIUS Travel Link Voice CommandsPress the voice button on the
steering wheel controls. When
prompted, say any of the
following commands:
"SIRIUS TRAVEL LINK"
"5-day weather forecast" "Fuel prices"
"Movie listings"
"Sports headlines"
"Sports schedules" "Sports scores" "Traffic"
"Weather"
"Weather map" "Help"
* If you say "Sports headlines", "Sports schedules" or "Sports scores", you can then say
any of the commands in the following chart.
Sports-related Commands *
"Baseball"
"College basketball" "College football" "Golf"
"MLS"
"My teams" "NBA""NFL"
"NHL"
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•A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
activate 911 Assist); however, if 911 Assist
is triggered, SYNC tries to contact
emergency services. If a connected phone
is damaged or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
Failure to cancel the call results in
SYNC attempting to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If the call is not cancelled and a successful
call is made, a pre-recorded message is
played for the 911 operator, then the
occupant(s) in the vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems
are capable of receiving this information
electronically. 911 Assist May Not Work If
•
Your mobile phone or 911 Assist
hardware was damaged in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) paired and connected to
the system was thrown from the
vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to
emergency services that the vehicle has
been in a crash involving the deployment
of an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of
electronically or verbally disclosing to 911
operators the vehicle location or other
details about the vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems that are
electronically monitored by the vehicle and
will not monitor or report the status of any
other system, (i.e., brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may
result in vehicle damage and serious injury.
Note: This feature is only available in the
United States.
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Note:Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature
Note: This feature may not function
properly if you have enabled caller ID
blocking on your mobile phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Mobile phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to automatically remind you to run reports
at specific mileage intervals. Mobile phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle's overall health in the form of
diagnostic report card. The Vehicle Health
Report contains valuable information such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Unserviced items from vehicle
inspections by your authorized dealer Making a Report
To run a report by touchscreen, touch the
Information button, Apps, then Vehicle
Health Report.
To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report,
Ford Motor Company may collect your
mobile phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect additional vehicle information. Ford
may use the vehicle information it collects
for any purpose. If you do not want to
disclose your mobile phone number or
vehicle information, do not run the feature
or set up your Vehicle Health Report profile
at www.SYNCMyRide.com. Refer to
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE
Press the lower right corner on
the touchscreen to access your
climate control features.
Depending on your vehicle line and option
package, your climate screen may look
different than what is shown here.
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Manual airflow distribution controls:Footwell/Defrost: Distributes air
through the windshield defroster vents, demister vents, footwell vents and rear
seat floor vents, and provides outside air to reduce window fogging.Panel:
Distributes air through the instrument panel vents. Panel/Floor: Distributes
air through the instrument panel vents, demister vents, floor vents and rear seat
floor vents. Floor: Distributes air through the demister vents, floor vents and
I
rear seat floor vents. Defrost: Touch to clear the windshield of fog and thin ice.
Touch again to return to the previous airflow selection. When on, defrost provides
outside air to reduce window fogging and distributes air through the windshield
defroster vents and demister vents. MAX Defrost: Distributes outside air
through the windshield air vents. Air conditioning is automatically selected. The
fan is set to the highest speed and the temperature to HI. When the air
distribution is set in this position, you are unable to select recirculated air or
manually adjust the fan speed and temperature control.
Driver settings: Touch + or – adjust the temperature.
J
Climate Control Voice Commands
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands:
Climate Control Commands
"Climate automatic"
"Climate my temperature" "Climate off""Climate on"
"Climate temperature <15.5-29.5> degrees" "Climate temperature <60-85> degrees" "Help"
There are additional climate control
commands but in order to access them,
you have to say "Climate" first. When the
system is ready to listen, you may say any
of the following commands:
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Rotate the map view by swiping your finger
across the shaded bar with the arrows.
Navteq is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
Navteq by going to
http://mapreporter.navteq.com. Navteq
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-800-NAVMAPS (in
Mexico, call 01-800-557-5539) or going
to www.navigation.com/ford. You need to
specify the make and model of your vehicle
to determine if there is an update available.
Navigation Voice CommandsWhen in navigation mode, press
the voice button on the steering
wheel controls. After the tone,
say any of the following commands:
Navigation System Voice Commands
"Navigation"3
"Cancel next waypoint" 1
"Repeat instruction"
"Cancel route" 1
"Show 3D"
"Destination" 2
"Show heading up"
"Destination "
"Show map"
"Destination "
"Show north up"
"Destination favorites"
"Show route"1
"Destination home"
"Show turn list"1
"Destination intersection"
"Voice off"
"Destination nearest "
"Voice on"
"Destination nearest POI"
"Voice volume decrease"
"Destination play nametags"
"Voice volume increase"
"Destination POI"
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Check Every Six Months
•Battery connections. Clean if
necessary.
• Body and door drain holes for
obstructions. Clean if necessary.
• Cooling system fluid level and coolant
strength.
• Door weatherstrips for wear. Lubricate
if necessary.
• Hinges, latches and outside locks for
proper operation. Lubricate if
necessary.
• Parking brake for proper operation.
• Safety belts and seat latches for wear
and function. •
Safety warning lamps (brake, ABS,
airbag and safety belt) for operation.
• Washer spray and wiper operation.
Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend the following
multi-point inspection be performed at
every scheduled maintenance interval to
help ensure your vehicle keeps running
great.
Multi-Point Inspection Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure
Fluid levels
*
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
398
Scheduled Maintenance

At every oil change interval as indicated by the message center1
Change engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the cabin air filter.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints. Lubricate any areas with grease fittings (4WD
vehicles).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings (4WD vehicles).
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10000 miles (16000 km) between service intervals.
2 Reset the Intelligent Oil Life Monitor® after each engine oil and filter change. See Engine
Oil Check (page 221).
Additional Maintenance Items 1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
400
Scheduled Maintenance

4
4WDSee: Four-Wheel Drive....................................... 151
A
A/C See: Climate Control.......................................... 113
About This Manual...........................................7 Protecting the Environment................................ 7
ABS See: Brakes........................................................... 156
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 156
Accessories.....................................................274 Exterior style......................................................... 274
Interior style.......................................................... 274
Lifestyle.................................................................. 274
Peace of mind...................................................... 274
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist.........................................163 Automatic Steering into Parking
Space................................................................. 164
Deactivating the Park Assist Feature..........165
Troubleshooting the System......................... 166
Using Active Park Assist................................... 163
Adjusting the Headlamps.........................229 Horizontal Aim Adjustment............................ 231
Vertical Aim Adjustment................................. 229
Adjusting the Steering Wheel...................64
Airbag Disposal...............................................43
Air Conditioning See: Climate Control.......................................... 113
Alarm See: Anti-Theft Alarm........................................ 63
Ambient Lighting............................................73
Anti-Theft Alarm............................................63 Arming the Alarm................................................. 63
Disarming the Alarm........................................... 63
Appendices...................................................380
Audible Warnings and Indicators.............83 Headlamps On Warning Chime...................... 83
Key in Ignition Warning Chime........................ 83
Parking Brake On Warning Chime..................83 Audio Control..................................................64
Type 1........................................................................\
64
Type 2....................................................................... 65
Type 3....................................................................... 65
Audio System...................................................97 General Information............................................ 97
Audio unit - Vehicles With: AM/FM/CD/Satellite
Radio/SYNC................................................102
Audio unit - Vehicles With: AM/FM/CD/SYNC....................................100
Audio unit - Vehicles With: AM/FM/CD....................................................98
Audio unit - Vehicles With: Premium AM/FM/CD..................................................105
Audio unit - Vehicles With: Sony AM/FM/CD..................................................106
Menu Structure.................................................... 107
Autolamps........................................................70
Automatic Climate Control........................114 Mono Mode............................................................ 115
Switching Mono Mode Back On..................... 115
Switching Mono Mode Off............................... 115
Temperature Control.......................................... 115
Automatic Transmission............................147 Brake-Shift Interlock......................................... 148
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 149
SelectShift Automatic® Transmission................................................... 148
Understanding the Positions of Your Automatic Transmission............................. 147
Automatic Transmission Fluid Check.............................................................225
Autowipers........................................................67
Auxiliary Input Jack......................................109
Auxiliary Power Points................................132 110 Volt AC Power Point.................................... 132
Locations................................................................ 132
B
Blind Spot Monitor.........................................171 Blind Spot Information System (BLIS®)
with Cross Traffic Alert.................................. 171
Booster Seats....................................................17 Types of Booster Seats....................................... 18
Brake Fluid Check........................................225
413
Index