audio FORD ESCAPE 2015 3.G Service Manual

Voice control
Standard interaction mode provides more detailed inter-
action and guidance. Advanced mode has less audible
interaction and more tone prompts.
Interaction Mode
Have the system ask you short questions if it has not
clearly heard or understood your request. *
Confirmation Prompts
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off.
Media Candidate Lists
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off.
Phone Candidate Lists
This allows you to adjust the system ’s voice volume level.
Voice Control Volume
* Even with confirmation prompts turned off, the system may occasionally ask you to
confirm settings
Media Player Press the Settings icon >
Settings > Media Player, then
select from the following: Media player
When this feature is on, the system automatically switches
to the media source upon initial connection. This allows
you to listen to music during the indexing process. When
this feature is off, the system does not automatically
switch to the inserted media source.
Autoplay
Select to connect, disconnect, add or delete a device. You
can also set a device as your favorite so that the system
automatically attempts to connect to that device at every
ignition cycle.
Bluetooth Devices
When this feature is on, the system automatically indexes
media on your connected Bluetooth device.
Index Bluetooth Audio
Devices
341
Escape (TM2), enUSA, First Printing MyFord Touch
™
(If Equipped)E142607

To access Help using the voice commands,
press the voice button, then, after the tone,
say "Help". The system provides allowable
voice commands for the current mode.
ENTERTAINMENT AM 1 and AM AST
A
FM 1, FM 2 and FM AST
B
SIRIUS
C
CDD
USBE
Touch this button to scroll down for more options, such as SD Card, BT Stereo
and A/V In
F
These buttons change with the media mode you are in.
G
Radio memory presets and CD controls.
H
Note: Some features may not be available
in your area. Contact an authorized dealer
for more information.
You can access these options using the
touchscreen or voice commands. Browsing Device Content
When listening to audio on a device, you
can browse through other devices without
having to change sources. For example, if
you are currently listening to audio on an
SD card, you can browse all the artists that
are stored on your USB device.
347
Escape (TM2), enUSA, First Printing MyFord Touch
™ (If Equipped)A
B
C
D
E
F
G
H
E161892

Press the voice icon on the
steering wheel. When prompted,
you can say:
"BROWSE" within devices
"Browse" *
"Browse games" **
"Browse channels" **
"Browse SD card"
"Browse Sirius channel guide" **
"Browse USB" "Help"
* If you only say, "Browse", you can then
say any commands in the following chart.
** This command is only usable if you have
an active subscription to SIRIUS satellite
radio. "BROWSE"
" Games" *
" channels" *
"SD card" **
"Sirius Channel Guide" *
"USB" **
"Help"
* This command is only usable if you have
an active subscription to SIRIUS satellite
radio.
** For more commands in SD card or USB
mode, see the "SD Card and USB Port"
section of this chapter. Your voice system allows you to change
audio sources with a simple voice
command. For example, if you are listening
to music on a USB device, then want to
switch to a satellite radio channel, simply
press the voice button on the steering
wheel controls and say the name of the
SIRIUS station (such as, "the Highway").
The following voice commands are
available at the top level of the voice
session no matter which current audio
source you are listening to (such as a USB
device or SIRIUS satellite radio).
Note:
This is only available when your
MyFord Touch system language is set to
North American English. Sample commands
"<87.9-107.9>""<530-1710>"
"" *
"AM <530-1710>"
"FM <87.9-107.9>"
"Play [album] " **
"Play [artist] " **
"Play [genre] " **
"Play [playlist] " **
"Play [song] " **
"Play "
"Play by "
348
Escape (TM2), enUSA, First Printing MyFord Touch
™ (If Equipped)E142599

Direct Tune
Touch this button to manually enter the
desired station number. Touch Enter when
you are done.
HD Radio
™ Information (If Available)
Note: HD Radio broadcasts are not
available in all markets.
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit
www.hdradio.com.
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen: The HD Radio logo is grey when acquiring
a digital station, and then changes to
orange when digital audio is playing. When
this logo is available, you may also see Title
and Artist fields on-screen. The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
TAG allows you to save a song to
download later when you are on an
acquired HD Radio station and the feature
is on. To turn the feature on and use it:
1. Press
AM or FM > Options > TAG
Button > On.
2. When you hear a song you like, touch TAG
.
3. The system automatically saves the song's information and transfers it to
your portable music player (if
supported) when you connect it to the
system. The system automatically
transfers the tag to your player (if
already connected) and a pop-up
confirms the transfer.
4. When you access iTunes with your portable music player, the tags appear
to you as a reminder. The system
allows you to tag up to approximately
100 songs. For a list of devices that
support tagging, see
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
350
Escape (TM2), enUSA, First Printing MyFord Touch
™
(If Equipped)E142616

When HD Radio broadcasts are active, you
can access the following functions:
•
Scan allows you to hear a brief
sampling of all available stations. This
feature still works when HD Radio
reception is on, although it does not
scan for HD2-HD7 channels. You may
see the HD logo appear if the station
has a digital broadcast. •
Memory presets
allow you to save an
active channel as a memory preset.
Touch and hold a memory preset slot
until the sound returns. There is a brief
mute while the radio saves the station.
Sound returns when finished. When
switching to an HD2 or HD3 memory
preset, the sound mutes before the
digital audio plays, because the system
has to reacquire the digital signal.
Note: As with any saved radio station, you
cannot access the saved station if your
vehicle is outside the station ’s reception
area.
HD Radio Reception and Station Troubleshooting Potential reception issues
If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
Reception area
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. 351
Escape (TM2), enUSA, First Printing MyFord Touch
™
(If Equipped)

Potential station issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
No action required. This is
normal behavior.
Pressing
Scan disables
HD2-HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion. Radio Voice Commands If you are listening to the radio,
press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands.
If you are not listening to the radio, press
the voice button and, after the tone, say
"Radio", then any of the following
commands.
352
Escape (TM2), enUSA, First Printing MyFord Touch
™
(If Equipped)E142599

"TUNE"
"HD <#>" *
"Preset <#>" "Help"
* If available.
SIRIUS® Satellite Radio (If
Activated) Press the lower left corner of the
touchscreen, and then select the
SIRIUS tab.
Memory Presets
Save a channel by pressing and holding
one of the memory preset areas. There is
a brief mute while the radio saves the
channel. Sound returns when finished.
ALERT
Save the current song, artist, or team as a
favorite. The system alerts you when it
plays again on any channel.
Replay
Replay audio on the current channel. You
can replay approximately 45 minutes of
audio as long as you have remained tuned
to the current station. Changing stations
erases the previous audio.
While in replay mode:
• Press and release the seek buttons to
hear the previous or next song.
• Press and hold the seek buttons to
reverse or fast forward in the current
track.
• Press play or pause to play or pause
the audio.
• Press
Replay to return to live audio if
you have been using the feature to
replay audio. Scan
Touch this button to hear a brief sampling
of channels.
Options
Touch this button to view and adjust
various media settings.
Sound Settings
Touch this button to adjust settings for:
•
Bass
• Midrange
• Treble
• Balance and Fade
• DSP (Digital Signal processing)
• Occupancy Mode
• Speed Compensated Volume.
Note: Your vehicle may not have all these
sound settings.
Set Category for Seek/Scan
This allows you to select a category of
music you would like to search for. You can
then choose to either seek or scan for the
stations playing that category.
Parental Lockout
This allows you to lock and unlock
channels, change or reset your PIN or
unlock all channels. To use this feature,
you need your initial PIN, which is 1234.
Artist/Title/Team Alerts
This feature allows you to select Artists,
Titles and Teams that you would like the
system to alert you to when they are
playing on other channels. Press Edit Alerts
to delete or turn off alerts. You can also
set all alerts to on or off. When an alert
appears on the screen, you can choose to
354
Escape (TM2), enUSA, First Printing MyFord Touch
™
(If Equipped)E142611

SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence Troubleshooting tips
Action
Cause
Radio display
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring...
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Sat Fault/SIRIUS System
Failure.
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel.
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel.
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal.
356
Escape (TM2), enUSA, First Printing MyFord Touch
™ (If Equipped)

Playing Video from Your Device
To access and play video from your device,
your vehicle's transmission must be in
position P with the ignition in accessory
mode. See Starting and Stopping the
Engine (page 125).
SD Card and USB Voice Commands If you are listening to a USB
device or an SD card, press the
voice button on the steering
wheel controls. When prompted, say any
of the following commands.
If you are not listening to a USB device or
an SD card, press the voice button and,
after the tone, say "USB" or "SD card",
then any of the following commands. "USB" or "SD CARD"
"Browse" *
"Next"
"Pause" "Play"
"Play album " "Play all"
"Play artist "
"Play audiobook " "Play author "
"Play composer " "Play folder ""Play genre "
"Play movie " **
"Play music video " **
"Play playlist " "USB" or "SD CARD"
"Play podcast "
"Play podcast episode " "Play similar music"
"Play song "
"Play TV show " **
"Play TV show episode " **
"Play video " **
"Play video podcast " **
"Play video podcast episode " **
"Play video playlist " **
"Previous"
"Repeat all"
"Repeat off"
"Repeat one" "Shuffle"
"Shuffle album" "Shuffle off"
"What's this?" "Help"
* If you have said you would like to browse
your USB or SD card, the system prompts
you to specify what you would like to
browse. When prompted, see the following
"Browse" chart.
** These commands are only available in
USB mode and are device-dependent.
361
Escape (TM2), enUSA, First Printing MyFord Touch
™
(If Equipped)E142599

"BROWSE"
"Album " "All albums""All artists"
"All audiobooks" "All authors"
"All composers" "All folders""All genres"
"All movies" *
"All music videos" *
"All playlists"
"All podcasts" "All songs"
"All TV shows" *
"All video playlists" *
"All video podcasts" *
"All videos" *
"Artist "
"Audiobook " "Author "
"Composer " "Folder ""Genre "
"Playlist "
"Podcast " "BROWSE"
"TV show " *
"Video " *
"Video playlist " *
"Video podcast " *
"Help"
* This command is only available in USB
mode and is device-dependent.
Supported Media Players, Formats
and Metadata Information
SYNC is capable of hosting nearly any
digital media player, including iPod,
Zune ™, plays from device players, and
most USB drives. Supported audio formats
include MP3, WMA, WAV and AAC.
It is also able to organize your indexed
media from your playing device by
metadata tags. Metadata tags, which are
descriptive software identifiers embedded
in the media files, provide information
about the file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC may classify the empty
metadata tags as Unknown.
In order to playback video from your iPod
or iPhone, you must have a special
combination USB/RCA composite video
cable (which you can buy from Apple).
When you connect the cable to your iPod
or iPhone, plug the other end into both the
RCA jacks and the USB port.
Bluetooth Audio
Your system allows you to stream audio
over your vehicle's speakers from your
connected, Bluetooth-enabled cellular
phone.
362
Escape (TM2), enUSA, First Printing MyFord Touch
™
(If Equipped)