fuel pump FORD ESCAPE 2020 User Guide

WARNING: Stop refueling when
the fuel pump nozzle automatically
shuts off for the first time. Failure to
follow this will fill the expansion space
in the fuel tank and could lead to fuel
overflowing. WARNING:
Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire. WARNING:
Wait at least five
seconds before removing the fuel pump
nozzle to allow any residual fuel to drain
into the fuel tank.
1. Fully open the fuel filler door.
2. Select the correct fuel pump nozzle for
your vehicle. 3. Insert the fuel pump nozzle up to the
first notch on the nozzle A. Keep the
fuel pump nozzle resting on the fuel
tank filler pipe. 4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
pump nozzle in position A can affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full. 5. Operate the fuel pump nozzle within
the area shown. 6.
When the nozzle shuts off, wait at least
5 seconds, then slightly raise the fuel
pump nozzle and slowly remove it.
7. Fully close the fuel filler door.
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Do not attempt to start the engine if you
have filled the fuel tank with incorrect fuel.
Incorrect fuel use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Refueling System Warning (If Equipped)
If the fuel tank filler valve does not fully
close, a message could appear in the
information display.
Message
Check Fuel Fill Inlet
If the message appears, do the following:
1. Stop your vehicle as soon as it is safe to do so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Fully open the fuel filler door.
5. Check the fuel tank filler valve for any debris that may be restricting its
movement.
6. Remove any debris from the fuel tank filler valve.
7. Fully insert a fuel pump nozzle or the fuel filler funnel provided with your
vehicle into the fuel filler pipe. See
Fuel Filler Funnel Location (page
183). This action should dislodge any
debris that may be preventing the fuel
tank filler valve from fully closing.
8. Remove the fuel pump nozzle or fuel filler funnel from the fuel filler pipe.
9. Fully close the fuel filler door.
Note: The message may not immediately
reset. If the message continues to appear
and a warning lamp illuminates, have your
vehicle checked as soon as possible. REFUELING - HYBRID
ELECTRIC VEHICLE (HEV)/
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV) WARNING:
Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire. WARNING:
Do not pry open the
fuel tank filler valve. This could damage
the fuel system. Failure to follow this
instruction could result in fire, personal
injury or death. WARNING: Do not remove the fuel
pump nozzle from its fully inserted
position when refueling. WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes. WARNING:
Stop refueling when
the fuel pump nozzle automatically
shuts off for the first time. Failure to
follow this will fill the expansion space
in the fuel tank and could lead to fuel
overflowing. WARNING:
Wait at least five
seconds before removing the fuel pump
nozzle to allow any residual fuel to drain
into the fuel tank.
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WARNING: The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury. WARNING: Read and follow all the
instructions on the pump island.
1. When you stop your vehicle, shift into park (P) and switch the ignition off. 2. Press the button next to the lighting
control to open the fuel filler door. The
fuel filler door can take up to 15
seconds to open before you can insert
a fuel filler nozzle. 3. Insert the fuel pump nozzle up to the
first notch on the nozzle A. Keep it
resting on the cover of the fuel tank
filler pipe opening. 4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
nozzle in position A can affect the flow
of fuel and shut off the fuel nozzle
before the fuel tank is full.
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B

5. Operate the fuel pump nozzle within
the area shown. 6.
When the nozzle shuts off, wait at least
5 seconds, then slightly raise the fuel
pump nozzle and slowly remove it.
7. Fully close the fuel filler door.
Note: To close the fuel filler door, press the
center rear edge of the fuel filler door and
then release.
Complete the refueling process within 20
minutes. If 20 minutes elapses, press the
button on the dashboard again. Fuel pump
nozzle automatic shut off could occur if
you do not press the button on the
dashboard.
System Warnings
If the fuel filler door fails to open, an
information message appears in the
information display. Description and Action
Message
A warning message appears
in the information display
when the fuel system fails
to depressurize or the fuel
filler door fails to open. You
may have to use the fuel
filler door manual override
lever.
Refuel
Error See
Manual
If the information message appears, do the
following:
1. Check the fuel filler door for anything that may be obstructing its movement,
for example ice or snow.
2. Remove any obstruction from the fuel filler door.
3. Press the button on the dashboard to open the fuel filler door.
4. If the fuel filler door fails to open and the information message remains in
the information display, use the fuel
filler door manual override lever.
Fuel Filler Door Manual Override
Lever
Note: The transmission must be in park (P)
or neutral (N).
When using the manual override lever do
the following:
1. Switch the ignition on.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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Protected Component
Fuse
Rating
Fuse
Location
Not used.
—
77
Air conditioning clutch.
10 A
78
Not used (spare).
10 A
79
Fuel pump.
20 A
80
Rear window washer pump.
10 A
81
Power inverter.
40 A
82
Not used.
—
83
Driveline control module.
40 A
84
Rain sensor.
5 A
85
Not used.
—
86
Not used.
—
87
Not used.
—
88
Note: Spare fuse amperage may vary.
Passenger Compartment Fuse Box
The fuse box is below the glove
compartment. 308
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•
Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast
idle with the climate controls set to
defrost until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level. Disconnecting Your 12 Volt Battery
•
Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if you disconnect the battery
cables.
Plugging in Your HYBRID
We recommend the following options for
your plug-in vehicle (PHEV) :
• Leave your vehicle plugged in. The 12
volt battery maintains power if left
plugged in. However, this periodically
uses electricity from the household
outlet.
• Connect a battery charger to your 12
volt battery and leave it on a
continuous, slow charge.
• Disconnect the 12 volt battery. If your
12 volt battery is located in the luggage
compartment, do not fully shut the
luggage compartment after
disconnecting the 12 volt battery. Only
leave the luggage compartment open
if your vehicle is stored in a locked
location.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
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If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See Supplementary Restraints System
(page 44). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 287).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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(If Equipped)

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: Android users need to connect the
phone to SYNC using Bluetooth. Note:
For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website
Note: Availability of SYNC AppLink enabled
Apps will vary by region.
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
To Access Using the SYNC Menu
Press the Mobile Apps button to access
the menu on-screen. Then select: Action and Description
Menu
Item
Scroll through the list of
available applications and
select a particular app.
Find
Mobile
Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
To Access Using Voice Commands
Press the voice button, then when prompted say: Action and Description
Voice Command
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.
List Applications
Searches your connected mobile device for SYNC-compatible mobile apps.
Find Applications
Use this command to discover the available voice commands.
Help
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