FORD ESCAPE 2021 User Guide

Hill Start Assist
What Is Hill Start Assist
............................227
How Does Hill Start Assist Work ...........
227
Hill Start Assist Precautions ...................
227
Hill Start Assist – Troubleshooting .......
227
Auto Hold
How Does Auto Hold Work .....................
228
Switching Auto Hold On and Off ..........
228
Using Auto Hold ..........................................
228
Auto Hold Indicators ..................................
228
Traction Control
How Does Traction Control Work .........
229
Switching Traction Control On and Off ........................................................................\
229
Traction Control Indicator .......................
229
Traction Control – Troubleshooting .....
229
Stability Control
How Does Stability Control Work ..........
231
Switching Stability Control On and Off ........................................................................\
232
Stability Control Indicator ........................
232
Stability Control – Troubleshooting .....
232
Steering
Electric Power Steering ............................
233
Steering – Troubleshooting ....................
234
Parking Aids
Parking Aid Precautions ...........................
235
Rear Parking Aid ..........................................
235
Front Parking Aid ........................................
236
Side Parking Aid - Vehicles With: Active Park Assist .................................................
237
Parking Aid Indicators ...............................
238
Parking Aids – Troubleshooting ............
239Rear View Camera
What Is the Rear View Camera
.............
240
Rear View Camera Precautions ............
240
Locating the Rear View Camera ...........
240
Rear View Camera Guide Lines ............
240
Rear View Camera Object Distance Indicators ....................................................
241
Rear View Camera Settings .....................
241
Active Park Assist
What Is Active Park Assist .......................
243
How Does Active Park Assist Work ......
243
Active Park Assist Precautions ..............
243
Switching Active Park Assist On and Off ........................................................................\
243
Entering a Parallel Parking Space ........
243
Entering a Perpendicular Parking Space ........................................................................\
244
Exiting a Parking Space ............................
244
Active Park Assist – Troubleshooting ........................................................................\
245
Cruise Control
What Is Cruise Control ..............................
247
Switching Cruise Control On and Off ........................................................................\
247
Setting the Cruise Control Speed .........
247
Canceling the Set Speed .........................
248
Resuming the Set Speed .........................
248
Cruise Control Indicators .........................
248
Adaptive Cruise Control
How Does Adaptive Cruise Control With Stop and Go Work .................................
249
Adaptive Cruise Control Precautions ........................................................................\
249
Adaptive Cruise Control Limitations ........................................................................\
250
Switching Adaptive Cruise Control On and Off ........................................................
252
Adaptive Cruise Control Automatic Cancellation ..............................................
252
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Setting the Adaptive Cruise Control
Speed ..........................................................252
Setting the Adaptive Cruise Control Gap ........................................................................\
253
Canceling the Set Speed .........................
254
Resuming the Set Speed .........................
254
Overriding the Set Speed ........................
254
Adaptive Cruise Control Indicators ......
255
Switching From Adaptive Cruise Control to Cruise Control .....................................
255
Lane Centering ............................................
255
Intelligent Adaptive Cruise Control ......
257
Adaptive Cruise Control – Troubleshooting ......................................
258
Drive Mode Control
What Is Drive Mode Control ....................
262
Selecting a Drive Mode - Plug-In Hybrid Electric Vehicle (PHEV) .......................
262
Selecting a Drive Mode - Excluding: Plug-In Hybrid Electric Vehicle (PHEV)
........................................................................\
262
Drive Modes ..................................................
263
Plug-In Hybrid Electric Vehicle Drive Modes .........................................................
264
Lane Keeping System
What Is the Lane Keeping System .......
266
How Does the Lane Keeping System Work ............................................................
266
Lane Keeping System Precautions ......
266
Lane Keeping System Limitations .......
266
Switching the Lane Keeping System On and Off ........................................................
267
Switching the Lane Keeping System Mode ............................................................
267
Alert Mode .....................................................
267
Aid Mode .......................................................
268
Alert and Aid Mode ....................................
268
Lane Keeping System Indicators ..........
269
Lane Keeping System – Troubleshooting ........................................................................\
270 Blind Spot Information
System
What Is Blind Spot Information System ........................................................................\
.
273
How Does Blind Spot Information System Work .............................................
273
Blind Spot Information System Precautions ...............................................
273
Blind Spot Information System Limitations .................................................
273
Blind Spot Information System Requirements ...........................................
273
Switching Blind Spot Information System On and Off .................................
273
Locating the Blind Spot Information System Sensors .......................................
274
Blind Spot Information System Indicators ...................................................
274
Blind Spot Information System – Troubleshooting ......................................
275
Cross Traffic Alert
What Is Cross Traffic Alert .......................
276
How Does Cross Traffic Alert Work ......
276
Cross Traffic Alert Precautions ..............
276
Cross Traffic Alert Limitations ...............
276
Switching Cross Traffic Alert On and Off ........................................................................\
276
Locating the Cross Traffic Alert Sensors ........................................................................\
.
277
Cross Traffic Alert Indicators ...................
277
Cross Traffic Alert – Troubleshooting ........................................................................\
278
Pre-Collision Assist
What Is Pre-Collision Assist ....................
279
How Does Pre-Collision Assist Work ........................................................................\
279
Pre-Collision Assist Precautions ...........
279
Pre-Collision Assist Limitations ...........
280
Switching Pre-Collision Assist On and Off ................................................................
280
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Locating the Pre-Collision Assist Sensors
........................................................................\
.281
Distance Indication .....................................
281
Distance Alert ..............................................
283
Automatic Emergency Braking ..............
283
Evasive Steering Assist .............................
284
Pre-Collision Assist – Troubleshooting ........................................................................\
285
Driver Alert
What Is Driver Alert ....................................
287
How Does Driver Alert Work ...................
287
Driver Alert Precautions ............................
287
Driver Alert Limitations .............................
287
Switching Driver Alert On and Off ........
287
Driver Alert Indicators ...............................
288
Driver Alert – Troubleshooting ..............
288
Speed Sign Recognition
What Is Speed Sign Recognition ..........
289
How Does Speed Sign Recognition Work ........................................................................\
289
Speed Sign Recognition Precautions ........................................................................\
289
Speed Sign Recognition Limitations ........................................................................\
289
Speed Sign Recognition Indicators ......
289
Setting the Speed Sign Recognition Speed Warning .......................................
290
Setting the Speed Sign Recognition Speed Tolerance ....................................
290
Speed Sign Recognition – Troubleshooting .....................................
290
Load Carrying
Load Carrying Precautions ......................
292
Locating the Safety Compliance Certification Labels ...............................
293
What Is the Gross Axle Weight Rating ........................................................................\
293
What Is the Gross Vehicle Weight Rating ........................................................................\
293 What Is the Gross Combined Weight
Rating ..........................................................
293
Calculating Payload ...................................
295
Calculating the Load Limit ......................
295
Roof Rack .......................................................
297
Luggage Compartment
Installing and Removing the Luggage Compartment Cover .............................
299
Connecting a Trailer
Connecting a Trailer Precautions ..........
301
Connecting a Trailer ...................................
301
Towing a Trailer
Towing a Trailer Precautions ..................
303
Trailer Brake Precautions ........................
303
Towing a Trailer Limitations ...................
304
Loading Your Trailer ...................................
304
Trailer Towing Hints ...................................
304
Launching or Retrieving a Boat or Personal Watercraft ..............................
305
Towing Weights and Dimensions ........
306
Trailer Sway Control
How Does Trailer Sway Control Work ........................................................................\
.
310
Trailer Sway Control Precautions ..........
310
Switching Trailer Sway Control On and Off .................................................................
310
Driving Hints
Cold Weather Precautions ........................
311
Breaking-In ......................................................
311
Driving Economically ...................................
311
Driving Through Shallow Water ..............
311
Floor Mats .......................................................
312
Crash and Breakdown Information
Roadside Assistance ..................................
313
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High Voltage Battery Vehicle Precautions
- Hybrid Electric Vehicle (HEV) ..........314
Switching the Hazard Flashers On and Off .................................................................
315
Jump Starting the Vehicle ........................
315
Post-Crash Alert System ..........................
318
Automatic Crash Shutoff .........................
319
Transporting the Vehicle ...........................
319
Towing Your Vehicle
Towing Your Vehicle Precautions ...........
321
Recreationally Towing Your Vehicle - Gasoline, AWD ..........................................
321
Recreationally Towing Your Vehicle - Gasoline, FWD ..........................................
321
Recreationally Towing Your Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) ..........
321
Emergency Towing - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) ........................................
322
Emergency Towing - 8-Speed Automatic Transmission – 8F24 .............................
322
Emergency Towing - 8-Speed Automatic Transmission – 8F35 .............................
322
Towing Your Vehicle – Troubleshooting ........................................................................\
323
Fuses
Fuse Precautions ........................................
324
Under Hood Fuse Box ...............................
324
Body Control Module Fuse Box ............
330
Identifying Fuse Types ..............................
332
Fuses – Troubleshooting .........................
332
Maintenance
Maintenance Precautions .......................
333
Opening and Closing the Hood .............
333
Under Hood Overview - 1.5L EcoBoost™ ........................................................................\
335
Under Hood Overview - 2.0L EcoBoost™ ........................................................................\
336 Under Hood Overview - 2.5L, Hybrid
Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) ........................
337
Engine Oil ......................................................
338
Checking the Coolant ...............................
339
Changing the Engine Air Filter - 1.5L EcoBoost™/2.0L EcoBoost™ ...........
343
Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) .........
344
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV) ............
344
Drive Belt Routing Overview - 1.5L EcoBoost™ ...............................................
345
Drive Belt Routing Overview - 2.0L EcoBoost™ ...............................................
345
Changing the 12V Battery ........................
345
Adjusting the Headlamps .......................
348
Exterior Bulbs ...............................................
349
Interior Bulbs .................................................
351
Vehicle Care
Cleaning Products ......................................
352
Cleaning the Exterior .................................
352
Cleaning the Interior ..................................
354
Repairing Minor Paint Damage .............
356
Waxing Your Vehicle ..................................
356
Body Styling Kits
Body Styling Kit Precautions ..................
357
Storing Your Vehicle
Preparing Your Vehicle for Storage ......
358
Removing Your Vehicle From Storage ........................................................................\
359
Wheel and Tire Information
Locating the Tire label .............................
360
Department of Transportation Uniform Tire Quality Grades ...............................
360
Information on the Tire Sidewall ...........
361
Glossary of Tire Terminology .................
366
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Tire Replacement Requirements
..........367
Using Summer Tires ..................................
369
Using Snow Chains ....................................
369
Tire Care
Checking the Tire Pressures ....................
372
Inflating the Tires ........................................
372
Inspecting the Tire for Wear ....................
373
Inspecting the Tire for Damage .............
373
Inspecting the Wheel Valve Stems ......
374
Tire Rotation .................................................
374
Tire Sealant and Inflator Kit
What Is the Tire Sealant and Inflator Kit ........................................................................\
376
Tire Sealant and Inflator Kit Precautions ........................................................................\
376
Locating the Tire Sealant and Inflator Kit ........................................................................\
376
Tire Sealant and Inflator Kit Components ........................................................................\
.
377
Using the Tire Sealant and Inflator Kit ........................................................................\
.
377
Tire Pressure Monitoring System
What Is the Tire Pressure Monitoring System ........................................................
382
Tire Pressure Monitoring System Overview ....................................................
382
Tire Pressure Monitoring System Precautions ...............................................
383
Tire Pressure Monitoring System Limitations ................................................
383
Viewing the Tire Pressures .....................
384
Tire Pressure Monitoring System – Troubleshooting .....................................
384
Changing a Road Wheel
Changing a Flat Tire ..................................
386
Wheel Nuts ...................................................
390Capacities and Specifications
Engine Specifications - 1.5L EcoBoost™
........................................................................\
.
391
Engine Specifications - 2.0L EcoBoost™ ........................................................................\
392
Engine Specifications - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) .......................
393
Motorcraft Parts - 1.5L EcoBoost™ ......
394
Motorcraft Parts - 2.0L EcoBoost™ ....
394
Motorcraft Parts - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) .......................................
395
Engine Oil Capacity and Specification - 1.5L EcoBoost™ ......................................
396
Engine Oil Capacity and Specification - 2.0L EcoBoost™ .....................................
397
Engine Oil Capacity and Specification - 2.5L, Hybrid Electric Vehicle (HEV)/
Plug-In Hybrid Electric Vehicle (PHEV)
.......................................................................
399
Cooling System Capacity and Specification - 1.5L EcoBoost™ .......
400
Cooling System Capacity and Specification - 2.0L EcoBoost™ .......
401
Cooling System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) ........................................
401
Fuel Tank Capacity - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) .......................
402
Fuel Tank Capacity - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) .......................................
403
Air Conditioning System Capacity and Specification - 1.5L EcoBoost™ .......
404
Air Conditioning System Capacity and Specification - 2.0L EcoBoost™ ......
405
Air Conditioning System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) ......................................
406
Washer Fluid Specification ....................
406
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Brake Fluid Specification
.........................407
Vehicle Identification
Vehicle Identification Number ..............
408
Connected Vehicle
Connected Vehicle Requirements .......
409
Connected Vehicle Limitations ............
409
Connecting the Vehicle to a Mobile Network .....................................................
409
Connecting the Vehicle to a Wi-Fi Network .....................................................
409
Connected Vehicle – Troubleshooting - Vehicles With: Modem ..........................
410
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3 ............................
411
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
413
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
413
Audio System
Audio System Precautions ......................
414
Switching the Audio Unit On and Off ........................................................................\
.
414
Selecting the Audio Source .....................
414
Playing or Pausing the Audio Source ........................................................................\
.
414
Adjusting the Volume ................................
414
Switching Shuffle Mode On and Off ........................................................................\
.
414
Switching Repeat Mode On and Off ........................................................................\
.
414
Setting a Memory Preset ..........................
414
Muting the Audio .........................................
415
Adjusting the Sound Settings .................
415
Setting the Clock and Date ......................
415
AM/FM Radio ................................................
416
Digital Radio ..................................................
416
Satellite Radio ..............................................
418SYNC™
General Information
...................................
419
Using Voice Recognition ..........................
420
Using SYNC™ With Your Phone ...........
422
SYNC™ Applications and Services ......
423
Using SYNC™ With Your Media Player ........................................................................\
426
SYNC™ Troubleshooting .........................
427
SYNC™ 3
General Information ..................................
436
Using Voice Recognition ..........................
438
Entertainment .............................................
445
Phone ..............................................................
455
Navigation .....................................................
457
Electric Vehicle Information ...................
462
Apps .................................................................
467
Settings ..........................................................
469
SYNC™ 3 Troubleshooting ......................
471
Accessories
Accessories ..................................................
484
Ford Protect
What Is Ford Protect .................................
485
Scheduled Maintenance
General Maintenance Information .......
487
Normal Scheduled Maintenance .........
490
Special Operating Conditions Scheduled Maintenance ............................................
492
Customer Information
Rollover Warning ........................................
495
The Better Business Bureau Auto Line Program .....................................................
495
The Mediation and Arbitration Program .......................................................................
496
Ordering a Canadian French Owner's Manual .......................................................
496
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Reporting Safety Defects in the United
States ..........................................................497
Reporting Safety Defects in Canada ........................................................................\
497
Radio Frequency Certification Labels .......................................................................
498
California Proposition 65 ..........................
531
Perchlorate .....................................................
531
Replacement Parts Recommendation ........................................................................\
532
Mobile Communications Equipment ........................................................................\
532
Federal Highway Administration Regulation .................................................
533
End User License Agreement .................
533
Emission Law ...............................................
558
Appendices
Electromagnetic Compatibility ............
560
Declaration of Conformity ......................
562
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents

If you require assistance or clarification on
policies or procedures, please contact the
customer relationship center.
United States
Ford Motor Company
Customer Relationship Center
PO Box 6248
Dearborn, MI 48126
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-888-658-6805
www.ford.com/help/contact/
Canada
Customer Relationship Center
Ford Motor Company of Canada Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
Facebook: FordServiceCA (English),
FordServiceQC (Francais)
Europe
Telephone: 02035644444
E-mail: [email protected]
Twitter: @forduk
Australia
Ford Motor Company
Attention: Customer Relationship Centre
Private Mail Bag 5
Fairlane Business Park #3
Campbellfield, Victoria, 3061
Telephone: 13 3673 (FORD)
E-mail: [email protected]
New Zealand
Ford Motor Company
Attention: Customer Relationship Centre
Private Bag 76912
Manukau City 2241
Telephone: 0800 367 369 (FORDNZ)
E-mail: [email protected]
Asia Pacific
E-mail: [email protected]
Caribbean, Central America and
Israel
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Fax: (313) 390-0804
Telephone: (313) 594-4857
E-mail: [email protected]
U.S. Virgin Islands and Puerto Rico
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (800) 841-3673
E-mail: [email protected]
Argentina
Telephone: 0800-888-3673
Brazil
www.ford.com.br
North Africa
E-mail: [email protected]
Sub-Saharan Africa
E-mail: [email protected]
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Contacting Us

Puerto Rico
Ford International Business Development,
Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
1-800-392-3673 (FORD)
Fax: (313) 390-0804
E-mail: [email protected]
www.ford.com.pr
Middle East
Ford Middle East Customer Relationship
Center
P.O. Box 21740
Dubai, United Arab Emirates
Telephone: 80004441066
Toll-free number for the Kingdom of Saudi
Arabia: 8008443673
Mobily and Zain cell phone users in Saudi
Arabia: 800850078
Kuwait: 22280384
Local telephone number for Kuwait: +965
1 898900
Fax: +971 4 3327266
E-mail: [email protected]
www.me.ford.com
South Korea
Telephone: +82-02-1600-6003
E-mail: [email protected]
Ford Credit - US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to an account manager, visit
www.ford.com/finance.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Contacting Us

ABOUT THIS PUBLICATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle in order to benefit
from greater safety and pleasure from
driving it. Use this digital manual, that we
have also made available for your
continued use through the FordPass app
and your local Ford website to familiarize
yourself with the basics.
Note: To download the FordPass app, visit
your device's app store.
Note: To find the local Ford website, visit
ht tp s:/ / c orpor a t e .f or d . c om/ oper a tions/
l oc a tions/ gl ob al-link s.html .
Note: Use and operate your vehicle in line
with all applicable laws and regulations.
Note: Pass on all printed owner ’s
information when selling this vehicle.
Our digital resources include a
comprehensive digital Owner ’s Manual
that is dynamically created according to
the features on your vehicle by using the
vehicle identification number. See
Locating the Vehicle Identification
Number (page 408). The digital Owner ’s
Manual includes visual and full text search functions so that you can quickly locate
the information you are looking for. It also
includes links to a number of how-to
videos created to help you understand
some of the advanced technologies on
your vehicle.
Features and Options
Note:
This publication describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options that are not available
on the vehicle you have purchased.
Illustrations
Note: Some of the illustrations in this
manual could show features as used in
different models, some can appear different
to you on your vehicle.
Location of Components
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
17
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