remote control FORD ESCAPE 2021 Owner's Guide

Starting and Stopping the Engine
– Frequently Asked Questions
Why is the engine idle speed high when
I am starting the engine?
The speed at which the engine idles
immediately after starting is optimized
to minimize vehicle emissions and
maximize cabin comfort and fuel
economy.
Why does the engine not crank? You can only attempt to start the
engine for a limited amount of time
before the starting system temporarily
disables. If you exceed the starting
time limit, a message may appear and
you cannot attempt to start the engine
for at least 15 minutes.
Why do I experience different driving
characteristics? If you disconnect the battery, your
vehicle may exhibit some unusual
driving characteristics for
approximately 5 mi (8 km) after you
reconnect it. This is because the engine
management system must realign
itself with the engine. You can
disregard any unusual driving
characteristics during this period.
Why can I not start the engine? If you cannot start the engine after 3
attempts, wait 10 seconds and do the
following:
Vehicles Without Push Button Start
1. Fully press the brake pedal.
Note: Make sure that the parking brake is
applied.
Note: Make sure that the transmission is in
park (P).
2. Fully press the accelerator pedal and hold it there. 3. Turn the key to position
III and wait
until the engine stops cranking.
4. Release the accelerator pedal. 5. Turn the key to position
III.
Vehicles With Push Button Start
1. Fully press the brake pedal.
Note: Make sure that the parking brake is
applied.
Note: Make sure that the transmission is in
park (P).
2. Fully press the accelerator pedal and hold it there.
3. Press the push button ignition switch.
Note: The engine cranks for a short period
of time and then it stops.
4. Release the accelerator pedal. 5. Press the push button ignition switch.
Why does the system not detect a
passive key?
If the system does not detect a passive
key and you are unable to start the
engine, insert the passive key into the
backup position and press the push
button ignition switch to start the
engine. See
Programming the
Remote Control (page 62).
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2. Connect the other end of the positive
(+) jumper cable to the positive (+)
terminal of the booster vehicle battery.
3. Connect the negative (-) jumper cable
to the negative (-) terminal of the
booster vehicle battery.
4. Make the final connection of the negative (-) jumper cable to an
exposed metal part of the disabled
vehicle's engine, as shown in the
following illustration, away from the
battery and fuel injection system, or
connect the negative (-) jumper cable
to a ground connection point if
available. Starting the Engine
1.
Start the engine of the booster vehicle
and moderately rev the engine, or
gently press the accelerator to keep
the engine speed between 2000 and
3000 RPM, as shown in your
tachometer.
2. Start the engine of the disabled vehicle.
3. Once you start the disabled vehicle, run
both vehicle engines for an additional
three minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected. Note:
Do not switch the headlamps on
when disconnecting the cables. The peak
voltage could blow the bulbs.
POST-CRASH ALERT SYSTEM
What Is the Post-Crash Alert
System
The system helps draw attention to your
vehicle in the event of a serious impact.
How Does the Post-Crash Alert
System Work
The system is designed to turn the hazard
flashers on and to intermittently sound the
horn in the event of a serious impact that
deploys an airbag or the seatbelt
pretensioners.
Post-Crash Alert System
Limitations
Depending on applicable laws in the
country your vehicle was built for, the horn
does not sound in the event of a serious
impact.
Switching the Post-Crash Alert
System Off
Press the hazard flasher switch or the
unlock button on the remote control to
switch the system off.
Note: The alert turns off when the vehicle
battery runs out of charge.
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*Tread area of the tire: Area of
the perimeter of the tire that
contacts the road when mounted
on the vehicle.
*Rim: The metal support (wheel)
for a tire or a tire and tube
assembly upon which the tire
beads are seated.
TIRE REPLACEMENT
REQUIREMENTS
Your vehicle is equipped with tires
designed to provide a safe ride
and handling capability. WARNING:
Only use
replacement tires and wheels
that are the same size, load
index, speed rating and type
(such as P-metric versus
LT-metric or all-season versus
all-terrain) as those originally
provided by Ford. The
recommended tire and wheel
size may be found on either the
Safety Compliance Certification
Label (affixed to either the door
hinge pillar, door-latch post, or
the door edge that meets the
door-latch post, next to the
driver's seating position), or the
Tire Label which is located on
the B-Pillar or edge of the
driver's door. If this information
is not found on these labels, then
you should contact your
authorized dealer as soon as
possible. Use of any tire or wheel
not recommended by Ford can affect the safety and
performance of your vehicle,
which could result in an
increased risk of loss of vehicle
control, vehicle rollover, personal
injury and death.
WARNING:
To reduce the
risk of serious injury, when
mounting replacement tires and
wheels, you should not exceed
the maximum pressure indicated
on the sidewall of the tire to set
the beads without additional
precautions listed below. If the
beads do not seat at the
maximum pressure indicated,
re-lubricate and try again. WARNING: For a mounting
pressure more than
20 psi
(1.38 bar) greater than the
maximum pressure, a Ford
dealer or other tire service
professional should do the
mounting. WARNING:
Always inflate
steel carcass tires with a remote
air fill with the person inflating
standing at a minimum of
12 ft
(3.66 m) away from the wheel
and tire assembly.
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Possible Cause and Resolution
Symptom
I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device. –
System limitation.
•SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Personal Profiles (If Equipped) Possible Cause and Solution
Symptom
You have not set up Personal Profiles.
I cannot create a profile. You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote
control. The remote control selected was already associated with
another profile and the system declined to overwrite.
The system performed a profile recall when linking a
remote control.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
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(If Equipped)

Possible Cause and Solution
Symptom
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do
not save. A different personal profile is active.
Another user changed the settings for the wrong personal
profile.
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a
profile.
You did not link the remote control you are using to a
profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote
start on a linked remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall,
but my profile does not.
The vehicle is in motion.
My profile recalls but my
preset positions do not. The preset positions are the same as the guest or previ-
ously active profile.
Unlink and relink your remote control in the Personal
Profiles menu. You may need to see your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This
could happen if you let a dealership add a new remote
control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your know-
ledge.
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This device complies with Part 15 of the
FCC Rules and with Innovation, Science
and Economic Development Canada
’s
licence-exempt RSS(s). Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired
operation.
Keys and Remote Controls
Argentina Brazil
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Vietnam
Zambia
CALIFORNIA PROPOSITION 65
WARNING: Operating,
servicing and maintaining a
passenger vehicle or
off-highway motor vehicle can
expose you to chemicals
including engine exhaust, carbon
monoxide, phthalates, and lead,
which are known to the State of
California to cause cancer and
birth defects or other
reproductive harm. To minimize exposure, avoid breathing
exhaust, do not idle the engine
except as necessary, service your
vehicle in a well-ventilated area
and wear gloves or wash your
hands frequently when servicing
your vehicle. For more
information go to
www
.P6 5W arning s. c a.g o v /
p a ss eng er-v ehicl e .
WARNING:
Battery posts,
terminals and related
accessories contain lead and
lead compounds, chemicals
known to the State of California
to cause cancer and
reproductive harm. Wash your
hands after handling
.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
www.dtsc.ca.gov/hazardouswaste/perchlorate.
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Changing the Engine Air Filter - 2.5L,
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........344
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV)..............344
Changing the Remote Control Battery - Vehicles With: Flip Key...............................61
Battery Replacement Procedure..................... 61
Changing the Remote Control Battery - Vehicles With: Push Button Start.........60
Changing the Vehicle Wi-Fi Hotspot Name or Password
....................................413
Charge Port Indicators..............................204
Charging a Device.........................................167
Charging a Wireless Device
......................169
Charging Equipment...................................201
........................................................................\
........... 201
MOVING AND STORAGE INSTRUCTIONS............................................ 204
Charging Your Vehicle.................................201 AC Charging......................................................... 205
Charging Your Vehicle – Troubleshooting........................................... 208
Charging Your Vehicle Precautions
........201
Charging Your Vehicle – Troubleshooting.......................................208
Charging Your Vehicle – Frequently Asked Questions........................................................ 209
Charging Your Vehicle – Information Messages......................................................... 208
Checking MyKey System Status..............66
Checking the Brake Fluid...........................222
Checking the Coolant................................339 Adding Coolant.................................................. 339
Coolant Change.................................................. 341
Engine Coolant Temperature Management
.................................................. 342
Fail-Safe Cooling................................................ 341
Severe Climates................................................. 340
Checking the Seatbelts...............................44
Checking the Tire Pressures.....................372
Checking the Wiper Blades
........................94
Children and Airbags....................................50
Child Restraint Anchor Points...................29 Locating the Child Restraint Lower Anchor
Points................................................................... 29
Locating the Child Restraint Top Tether Anchor Points................................................... 30What Are the Child Restraint Anchor
Points................................................................... 29
Child Restraints
..............................................30
Child Restraint Position Information............30
Child Restraints Recommendation................31
Child Safety......................................................28 Child Restraint Anchor Points......................... 29
Child Restraints.................................................... 30
Installing Child Restraints.................................. 31
Child Safety Locks.........................................38 Left-Hand Side..................................................... 38
Right-Hand Side................................................... 38
Child Safety Precautions
.............................28
Cleaning Products.......................................352
Materials................................................................ 352
Cleaning the Exterior
..................................352
Cleaning Camera Lenses and
Sensors............................................................. 354
Cleaning Chrome, Aluminium or Stainless Steel................................................................... 353
Cleaning Headlamps and Rear Lamps............................................................... 352
Cleaning Stripes or Graphics......................... 354
Cleaning the Engine Compartment............353
Cleaning the Exterior Precautions...............352
Cleaning the Underbody................................. 354
Cleaning Wheels................................................ 353
Cleaning Windows and Wiper Blades............................................................... 353
Cleaning the Interior...................................354 Cleaning Carpets and Floor Mats................355
Cleaning Displays and Screens.................... 354
Cleaning Fabric Seats and Headliners....................................................... 355
Cleaning Leather and Vinyl ........................... 355
Cleaning Moonroof Tracks............................. 356
Cleaning Plastic.................................................. 354
Cleaning Seatbelts............................................ 355
Cleaning Storage Compartments...............356
Cleaning the Instrument Panel.................... 354
Clearing All MyKeys.......................................66
Clearing the Garage Door Opener.........164
Climate Control
..............................................137
Closing the Liftgate.......................................78 Closing the Hands-Free Liftgate.................... 83
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Closing the Liftgate From Inside Your
Vehicle................................................................. 82
Closing the Liftgate From Outside Your Vehicle................................................................. 78
Closing the Liftgate Using the Remote Control................................................................. 83
Cold Weather Precautions.........................311
Configuring the Trip Computer - Vehicles With: 4.2 Inch Instrument Cluster
Display Screen
............................................129
Connected Vehicle.....................................409
Connecting the Vehicle to a Mobile
Network........................................................... 409
Connected Vehicle Data
..............................24
Connected Vehicle Limitations.............409
Connected Vehicle Requirements........409
Connected Vehicle – Troubleshooting - Vehicles With: Modem............................410
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3..............................411
Connecting a Trailer....................................301 Safety Chains...................................................... 302
Trailer Lamps....................................................... 301
Trailer Towing Connector................................ 301
Connecting a Trailer Precautions
...........301
Connecting the Vehicle to a Mobile Network.......................................................409
Connecting FordPass to the Modem........409
Enabling and Disabling the Modem..........409
What Is the Modem......................................... 409
Connecting the Vehicle to a Wi-Fi Network.......................................................409
Contacting Us
...................................................15
Argentina.................................................................. 15
Asia Pacific.............................................................. 15
Australia.................................................................... 15
Brazil........................................................................\
... 15
Canada...................................................................... 15
Caribbean, Central America and Israel.........15
Europe....................................................................... 15
Ford Credit - US Only........................................... 16
Middle East.............................................................. 16
New Zealand........................................................... 15
North Africa ............................................................ 15
Puerto Rico.............................................................. 16
South Korea............................................................ 16
Sub-Saharan Africa ............................................. 15
U.S. Virgin Islands and Puerto Rico................15 United States..........................................................
15
Cooling System Capacity and Specification - 1.5L EcoBoost™
.........400
Cooling System Capacity and Specification - 2.0L EcoBoost™.........401
Cooling System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)
..........................................401
Crash and Breakdown Information........313 Automatic Crash Shutoff................................ 319
Jump Starting the Vehicle............................... 315
Post-Crash Alert System................................. 318
Crash Sensors and Airbag Indicator.......54
Creating a MyKey - Vehicles With: Flip Key....................................................................65
Creating a MyKey - Vehicles With: Push Button Start..................................................65
Creating a Vehicle Wi-Fi Hotspot...........413 Connecting a Device to the Wi-Fi
Hotspot............................................................. 413
Finding the Wi-Fi Hotspot Name and Password.......................................................... 413
Cross Traffic Alert........................................276 Cross Traffic Alert –
Troubleshooting............................................ 278
Cross Traffic Alert Indicators....................277
Cross Traffic Alert Limitations.................276
Cross Traffic Alert Precautions...............276
Cross Traffic Alert – Troubleshooting........................................278
Cross Traffic Alert – Information Messages......................................................... 278
Cruise Control
................................................247
Cruise Control Indicators..........................248
Cup Holders
......................................................171
Cup Holder Precautions..................................... 171
Customer Information...............................495 Radio Frequency Certification
Labels............................................................... 498
Customizing the Instrument Cluster Display - Vehicles With: 4.2 Inch
Instrument Cluster Display
Screen............................................................124
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Electric Power Steering.............................233
Electric Power Steering Adaptive
Steering............................................................. 233
Electric Power Steering Precautions..........233
Electric Vehicle Information....................462 Charge Preferences.......................................... 465
Charge Settings................................................. 463
Charge Time Settings...................................... 466
Departure Time Settings................................ 466
Engine On Due To.............................................. 462
Power Flow.......................................................... 462
Vehicle Operational States............................ 462
Electromagnetic Compatibility.............560
Emergency Call Limitations........................57
Emergency Call Requirements..................57
Emergency Call System Data....................25
Emergency Towing - 8-Speed Automatic Transmission – 8F24...............................322
Emergency Towing - 8-Speed Automatic Transmission – 8F35...............................322
Emergency Towing - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)
..........................................322
Emission Law................................................558 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........559
Tampering With a Noise Control System.............................................................. 559
Enabling Remote Start...............................134
End User License Agreement..................533 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 533
Engine Block Heater.....................................175 Engine Block Heater Precautions.................. 175
How Does the Engine Block Heater Work.................................................................... 175
Using the Engine Block Heater....................... 175
Engine Oil Capacity and Specification - 1.5L EcoBoost™........................................396
Alternative Engine Oil for Extremely Cold Climates........................................................... 397
Engine Oil Capacity and Specification - 2.0L EcoBoost™
.......................................397
Alternative Engine Oil for Extremely Cold
Climates........................................................... 398Engine Oil Capacity and Specification -
2.5L, Hybrid Electric Vehicle (HEV)/
Plug-In Hybrid Electric Vehicle
(PHEV).........................................................399
Engine Oil
.......................................................338
Adding Engine Oil.............................................. 338
Checking the Engine Oil Level...................... 338
Engine Oil Capacity and Specification.................................................. 339
Engine Oil Dipstick Overview........................ 338
Resetting the Engine Oil Change Reminder......................................................... 338
Engine Specifications - 1.5L EcoBoost™..................................................391
Engine Specifications - 2.0L EcoBoost™.................................................392
Engine Specifications - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV).........................393
Entering a Parallel Parking Space.........243
Entering a Perpendicular Parking Space............................................................244
Entertainment..............................................445 AM/FM Radio...................................................... 446
Apps....................................................................... 454
Bluetooth Stereo or USB................................ 453
CD........................................................................\
.... 452
HD Radio ™ Information (If
Available)........................................................ 449
SiriusXM® Satellite Radio (If Activated)........................................................ 447
Sources................................................................. 445
Supported Media Players, Formats and Metadata Information................................ 454
USB Ports............................................................. 454
Evasive Steering Assist
..............................284
Evasive Steering Assist Limitations............284
Switching Evasive Steering Assist On and
Off...................................................................... 284
What Is Evasive Steering Assist................... 284
EV Coach - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle
(PHEV)...........................................................127
Event Data
.........................................................23
Exiting a Parking Space.............................244
Extending the Remote Start Duration.........................................................134
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index