FORD EXPEDITION 2000 1.G Owners Manual

You may also contact the North American Customer Assistance Center at
1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or
by writing to the Center at the following address:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces, except
Quebec. For more information, without charge or obligation, call your
CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer assistance office.
Customer assistance
241

The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD CAR CARE PRODUCTS FOR YOUR VEHICLE
Ford has many quality products available from your dealer to clean your
vehicle and protect its finishes. These quality products have been
specifically engineered to fulfill your automotive needs; they are custom
designed to complement the style and appearance of your vehicle. Each
product is made from high quality materials and that meet or exceed
Ford's rigid specifications. For best results, use the following or products
of equivalent quality:
Ford Custom Clearcoat Polish*
Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant* (not available in Canada)
Motorcraft Vinyl Conditioner (Canada only)
Customer assistance
242

Ford Deluxe Leather and Vinyl Cleaner (not available in Canada)
Motorcraft Vinyl Cleaner (Canada only)
Ford Extra Strength Tar and Road Oil Remover* (not available in
Canada)
Ford Extra Strength Upholstery Cleaner (Canada only)
Ford Extra Strength Upholstery Cleaner (not available in Canada)
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20 000 km (12 000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium/heavy
duty trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Styled wheel protector locks
Vehicle security systems
Customer assistance
243

Comfort and convenience
Cabin air filter
Cargo nets
Cargo organizers
Cargo trays
Dash trim (wood grain)
Engine block heaters
Tire step
Travel equipment
Auto headlamps with DRL
Bumper mount bike carrier
Daytime running lights (DRL)
Factory luggage rack adaptors
Fog lights
Framed luggage covers
Heavy-duty battery
Luggage/cargo basket
Removable luggage rack (Track rider bars)
Removable luggage rack adapters
Running boards (Molded and tubular)
Snow traction cables
Soft luggage cover
Towing mirrors (Removable and permanent)
Trailer hitch (Class III)
Trailer hitch bars and balls
Trailer hitch wiring adaptor
Protection and appearance equipment
Air bag anti-theft locks
Car/truck covers
Cargo liners, interior
Customer assistance
244

Carpet floor mats
Cleaners, waxes and polishes
Flat splash guards
Front end covers (full and sport)
Hood deflectors
Inside mirror with compass display
Inside mirror with compass and temperature display
Locking gas cap
Lubricants and oils
Molded splash guards
Molded vinyl floor mats
Outside signal mirror (requires power mirrors)
Rear air deflectors
Side window air deflectors
Spare tire lock
Touch-up paint
Universal floor mats
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
²When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
²The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
²Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
Customer assistance
245

cause the engine to stumble or stall. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. (Citizens band [CB] transceivers, garage door openers and
other transmitters with outputs of five watts or less will not ordinarily
affect your vehicle's operation.)
²Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
ORDERING ADDITIONAL OWNER'S LITERATURE
To order the publications in this portfolio:
Make checks payable to:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST,
for credit card holders only
Obtaining a French owner's guide
French Owner's Guides can be obtained from your dealer or by writing to
Ford Motor Company of Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
Customer assistance
246

REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect that could cause a crash, or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or Ford Motor Company.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free
at 1±800±424±9393 (202±366±0123 in the Washington D.C. area) or write
to:
NHTSA
U.S. Department of Transportation
400 Seventh Street
Washington D.C. 20590
You can also obtain other information about motor vehicle safety from
the Hotline.
Reporting safety defects
247

Accessory delay ..........................78
Air bag supplemental
restraint system .................114,118
and child safety seats ............116
description .......................114,118
disposal .............................118,121
driver air bag ...................116,119
indicator light ...............9,118,120
operation ..........................116,119
passenger air bag ............116,119
side air bag ..............................118
Air cleaner filter .........199,200,226
Air conditioning ..........................51
automatic temperature
control system ..........................54
auxiliary heater and air
conditioner ................................60
Air suspension ...........................138
description ..............................138
warning light .............................12
Ambulance packages ....................3
Antifreeze
(see Engine coolant) ................187
Anti-lock brake system
(see Brakes) .......................134,135
Anti-theft system
warning light .............................11
Armrests ......................................94
Audio system (see Radio) .........25
Automatic transmission
driving an automatic
overdrive .................................142
fluid, adding ............................194
fluid, checking ........................194
fluid, refill capacities ..............226
fluid, specification ..................232
Auxiliary power point .................24
Axle
lubricant specifications ...229,232
refill capacities ........................226
traction lok ..............................139
Battery .......................................197acid, treating emergencies .....197
charging system
warning light .............................11
jumping a disabled battery ....175
maintenance-free ....................197
replacement, specifications ...226
servicing ..................................197
voltage gauge ............................16
Belt minder ...............................110
Brakes ........................................134
anti-lock ............................134,135
anti-lock brake system (ABS)
warning light ......................10,135
brake warning light ..................10
fluid, checking and adding ....186
fluid, refill capacities ..............226
fluid, specifications ..........229,232
lubricant specifications ...229,232
parking ....................................136
pedals (see Power
adjustable foot pedals) ............21
shift interlock ..........................141
Break-in period .............................3
Capacities for refilling fluids ....226
Cassette tape player ...................25
CD changer .................................47
Certification Label ....................234
Child safety restraints ..............122
child safety belts ....................122
Child safety seats ......................123
in front seat ............................124
in rear seat .......................124,127
tether anchorage hardware ...128
Cleaning your vehicle ...............221
engine compartment ..............222
exterior ....................................222
exterior lamps .........................223
instrument panel ....................224
instrument panel lens ............224
interior ..............................224,225
plastic parts ............................223
safety belts ..............................225
Index
248

washing ....................................221
waxing .....................................221
wheels ......................................222
wiper blades ............................223
Climate control (see Air
conditioning or Heating) ............51
Clock .......................................35,44
Compass, electronic ....................71
calibration .................................73
set zone adjustment .................72
Console ........................................80
overhead ...............................69,74
rear ............................................81
Controls
power seat .................................94
Coolant
checking and adding ..............187
refill capacities .................191,226
specifications ...................229,232
Cruise control
(see Speed control) ....................63
Customer Assistance ................159
Ford accessories for your
vehicle .....................................242
Ford Extended
Service Plan ............................235
Getting assistance outside
the U.S. and Canada ..............241
Getting roadside assistance ...159
Getting the
service you need ....................235
Ordering additional
owner's literature ...................246
The Dispute
Settlement Board ...................238
Utilizing the Mediation/
Arbitration Program ...............241
Daytime running lamps
(see Lamps) ................................19
Defrost
rear window ..............................21Dipstick
automatic
transmission fluid ...................194
engine oil .................................183
Doors
door ajar warning .....................12
lubricant specifications ..........229
Driveline universal
joint and slip yoke ....................196
Driving under special
conditions ..................................148
mud ..........................................147
sand .........................................147
snow and ice ...........................149
through water ..................147,149
Emergencies, roadside
jump-starting ..........................175
Emission control system ..........213
Engine ........................................232
check engine/
service engine soon light ...........8
cleaning ...................................222
coolant .....................................187
fail-safe coolant ......................192
idle speed control ...................197
lubrication
specifications ...................229,232
refill capacities ........................226
service points ..........................183
starting after a collision .........160
Engine block heater .................131
Engine oil ..................................183
change oil soon warning,
message center .......................183
checking and adding ..............183
dipstick ....................................183
filter, specifications .........185,226
recommendations ...................185
refill capacities ........................226
specifications ...................229,232
Exhaust fumes ..........................132
Fail safe cooling ........................192
Index
249

Floor mats ...................................81
Fluid capacities .........................226
Foglamps .....................................20
Four-Wheel Drive vehicles ..12,144
control trac ........................22,145
description ..............................145
driving off road .......................147
electronic shift ...................22,146
indicator light ...........................12
preparing to
drive your vehicle ...................140
Fuel ............................................206
calculating fuel economy .......210
cap ...........................................209
capacity ...................................226
choosing the right fuel ...........208
comparisons with EPA fuel
economy estimates .................213
detergent in fuel .....................209
filling your vehicle
with fuel ....................206,209,210
filter, specifications .........210,226
fuel pump shut-off switch .....160
gauge .........................................14
improving fuel economy ........210
low fuel warning light ................8
octane rating ....................208,232
quality ......................................208
running out of fuel .................209
safety information relating
to automotive fuels ................206
Fuses ...................................161,162
Garage door opener ....................70
Gas cap (see Fuel cap) ............209
Gas mileage
(see Fuel economy) .................210
Gauges .........................................14
battery voltage gauge ...............16
engine coolant
temperature gauge ...................15
engine oil pressure gauge ........16
fuel gauge ..................................14odometer ...................................15
speedometer .............................14
tachometer ................................16
trip odometer ............................15
GAWR
(Gross Axle Weight Rating) .....149
calculating ...............................151
definition .................................149
driving with a heavy load ......149
location ....................................149
GVWR (Gross
Vehicle Weight Rating) .............149
calculating ........................149,151
definition .................................149
driving with a heavy load ......149
location ....................................149
Hazard flashers .........................160
Head restraints ......................92,97
Headlamps ...................................19
aiming ......................................221
autolamp system .......................20
bulb specifications ..................219
daytime running lights .............19
flash to pass ..............................19
high beam ............................11,19
replacing bulbs .......................216
turning on and off ....................19
warning chime ..........................13
Heating ........................................51
heating and
air conditioning system ............51
Hood ..........................................182
Ignition .......................................232
positions of the ignition ...........62
Infant seats
(see Safety seats) .....................123
Inspection/maintenance
(I/M) testing ..............................215
Instrument panel
cleaning ...................................224
cluster ...................................8,224
Index
250