roof FORD EXPEDITION 2015 3.G User Guide

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
Customer Assistance277
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Fuse or relay
locationFuse amp rating Protected circuits
48 40A** Trailer tow module
49 — Not used
50 30A** Front wiper motor relay
51 40A** Rear window defroster and heated
mirror relay
52 10A* Anti-lock brake system run/start
feed
53 5A* Powertrain control module ISP
54 5A* Power steering
55 — Not used
56 30A* Passenger compartment fuse panel
run/start feed
57 5A* Blower motor run/start
58 — Not used
59 15A* Heated mirrors
60 — Not used
61 — Not used
62 — Not used
63 25A** Electronic fan
64 30A** Moonroof
65 — Not used
66 20A** Auxiliary power point (rear of
center console)
67 40A** Front row climate controlled seats
68 30A** Anti-lock brake system valves
69 60A** Anti-lock brake system pump
70 30A** Third row power fold seat
71 20A** Auxiliary power point/cigar lighter
72 20A** Auxiliary power point (right rear
quarter panel)
73 30A** Rear seat climate module
74 30A** Driver power seat
Fuses285
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Fuse or relay
locationFuse amp rating Protected circuits
34 10A Rear park assist, rear camera, BLIS,
heated seat
35 5A Climate module, O/D switch
36 — Not used
37 10A 4X4 module
38 10A EC mirror, moonroof, DVD, AM/FM
radio
39 15A Left and right front high beams
40 10A Rear park/tail lamps
41 7.5A Restraints control module
42 — Not used
43 — Not used
44 — Not used
45 5A Not used (spare)
46 10A Climate control
47 15A Fog lamps
48 — Not used
49 — Not used
Fuses289
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Scratches
Natural Markings - Because the leather in the seat comes from genuine
steer hides, there will be evidence of naturally occurring markings, such
as small scars. These markings give character to the seating covers and
should be considered as proof of a genuine leather product.
In order to lessen the appearance of certain scratches and other wear
marks, apply conditioner on the affected area following the same
instructions as in theConditioningsection.
Conditioning
Bottles of King Ranch® Leather Conditioner are available at the King
Ranch® Saddle Shop. Visit the website atwww.krsaddleshop.com,or
telephone (in the United States) 1–800–282–KING (5464). If you are
unable to obtain King Ranch® Leather Conditioner, use another premium
leather conditioner.
•Clean the surfaces using the steps outlined in theCleaningsection.
•Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth.
•Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
CLEANING THE ALLOY WHEELS
Note:Do not use chrome cleaner, metal cleaner or polish on wheels and
wheel covers.
A clearcoat paint finish coats aluminum wheels and wheel covers. In
order to maintain their condition:
•Clean weekly with Motorcraft Wheel and Tire Cleaner. Use a sponge to
remove heavy deposits of dirt and brake dust accumulation. Rinse
thoroughly with a strong stream of water when you have completed
the cleaning process.
•To remove tar and grease, use Motorcraft Bug and Tar Remover.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers.
320Vehicle Care
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact an authorized dealer or visit our online store at
www.Accessories.Ford.com (United States only).
Ford Motor Company will repair or replace any properly authorized
dealer-installed Ford Genuine Accessory found to be defective in
factory-supplied materials or workmanship during the warranty period, as
well as any component damaged by the defective accessories.
Ford Motor Company will warrant your accessory through the warranty
that provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehicle limited warranty.
Contact an authorized dealer for details and a copy of the warranty.
Exterior style
•Hood deflector•Splash guards
•Side-window deflectors•Chrome exhaust tips
Interior style
•Ambient lighting•Floor mats
•Illuminated door sill plates•Cargo area protector
•Electrochromatic compass/temperature interior mirrors
Lifestyle
•Rear seat entertainment*•Roof crossbars
•Cargo organization and
management•SUV camping tent*
•Racks and carriers*•Towing accessories
Peace of mind
•Remote start•Vehicle security systems
•Back up alarm*•Wheel locks
•Locking gas plug for capless fuel
system•Warning sensors
•Vehicle cover*
*The accessory manufacturer designs, develops and therefore warrants
Ford Licensed Accessories, and does not design or test these accessories
Accessories363
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Locks
autolock .....................................71
childproof ..................................34
doors ..........................................69
Lubricant specifications ...........356
Lug nuts ....................................354
M
Making and receiving calls .......469
MAP DVD - Loading and
Unloading ..................................469
Map icons ..................................509
Map mode ..................................507
Map preferences .......................506
Map updates ..............................511
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................422
Message center
warning messages ...................125
Mirrors .................................98, 100
fold away ...................................98
programmable memory ............58
side view mirrors (power) .......98
signal .......................................100
Moon roof ..................................102
Motorcraft® parts .............313, 360
MyFord Touch™ system ..........436
MyKey ..........................................62
N
Navigation features ...................502
Navigation voice commands ....511
Notifications ..............................481O
Octane rating ............................186
P
Pairing other phones ........392, 468
Pairing your phone ...................468
Pairing your phone for the
first time ............................391, 468
Parental MyKey programming ...62
Parking brake ............................213
Parts
(see Motorcraft® parts) ..........360
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................402
Phone redial ..............................396
Phone settings ..................472, 494
Phone voice commands ............473
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................420
POI categories ...........................503
Point of Interest (POI) .............503
Power deployable running
boards ........................................246
Power distribution box
(see Fuses) .......................282, 286
Power door locks ........................69
Power liftgate ..............................74
Power mirrors .............................98
Powerpoint ................................173
Power steering ..........................235
fluid, checking and adding ....299
560Index
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fluid, refill capacity ................356
fluid, specifications .................356
Power Windows ...........................97
Privacy information ..........388, 442
Push button start system .........178
Putting a call on/off hold .........394
Q
Quick touch buttons .................510
R
Radio ..................................370, 375
AM/FM .....................................449
Single CD ........................370, 375
Radio reception .........................368
Radio voice commands .............454
Rear heated seats .....................165
Rear view camera
display ................................224, 489
Rear window
defroster ....................136, 138, 140
Receiving a text
message .............................398, 471
Recommendations for
attaching safety restraints
for children ..................................19
Relays ........................................282
Remote entry system
illuminated entry ......................72
locking/unlocking doors ...........69
replacing the batteries .............56
Remote start climate
operation ...................................146
Roadside assistance ..................268
Roll stability control .................217Roof rack ...................................237
Route preferences ....................506
S
Safety Belt Maintenance ............43
Safety belts
(see Safety restraints) ...............37
Safety defects, reporting ..........281
Safety information ............387, 440
Safety restraints ..............37–38, 40
Belt-Minder® ............................41
extension assembly ..................39
for adults .............................37–38
for children ...............................19
safety belt maintenance ...........43
seat belt maintenance ..............43
warning light and chime ..........41
Safety restraints -
LATCH anchors ...........................23
Safety seats for children ............19
Safety Compliance
Certification Label ....................362
Satellite Radio ...................370, 455
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............543
SD card ......................385, 461, 502
Seat belts
(see Safety restraints) ...............37
Seats
child safety seats ......................19
cleaning ...................................319
climate control ........................157
filter .........................................360
front seats ...............................152
heated ......................................165
memory seat .....................58, 155
Index561
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