maintenance FORD EXPEDITION 2015 3.G Workshop Manual

Interest Free Finance Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program allowing you all the security and benefits Ford ESP
has to offer while paying over time. You are pre-approved with no credit
checks, no hassles! To learn more, call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental. When
you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating authorized Ford Motor Company
dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change. For more information, visit your
local Ford of Canada dealer or www.ford.ca to find the Ford Extended
Service Plan that is right for you.
Extended Service Plan367
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

SYNC APPLICATIONS AND SERVICES (IF EQUIPPED)
Note:In order for the following features to work, your cellular phone
must be compatible with SYNC. To check your phone’s compatibility, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•SYNC Services (if equipped, United States only): Provides access to
traffic, directions and information such as travel, horoscopes, stock
prices and more.
•911 Assist: Can alert 911 in the event of an emergency.
•Vehicle Health Report (if equipped, United States only): Provides a
diagnostic and maintenance report card of your vehicle.
911 Assist®
WARNING:Unless the 911 Assist setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING:Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
crash. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note:SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.
Note:If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
SYNC®405
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Vehicle Health Report
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (such as brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report privacy notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer.
You can run a report (after the vehicle has been running a minimum of
60 seconds) by pressing the voice button and saying “Vehicle health
report”, or pressing the phone button.
408SYNC®
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

To run a report using the phone button:
1. Press the phone button to enter Phone Menu.
2. Scroll until Vehicle Health is selected and press OK.
3. Scroll to select from the following options:
Vehicle Health Report options
User Preferences:
Press OK to select
and enter the menu.
Scroll to select from:Automatic Reports:Press OK and select on
or off. Select On to have SYNC automatically
prompt you to run a health report at certain
mileage intervals.Note:You must first turn
this feature on before you can select the
mileage intervals at which you would like to
be prompted.
Mileage Intervals:Press OK. Scroll to select
between 5000, 7500 or 10000 mile intervals
and press OK to make your selection.
Return:Press OK to exit the menu.
Run Report?Press OK for SYNC to run a health report of
your vehicle’s diagnostic systems and send the
results to Ford where it is combined with
scheduled maintenance information, open
recalls and other field service actions and
unserviced vehicle inspection items from your
authorized dealer.
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you
do not want to disclose your cellular phone number or vehicle
information, do not run the feature or set up your Vehicle Health Report
profile at www.SYNCMyRide.com. See www.SYNCMyRide.com - Vehicle
Health Report Terms and Conditions, and Privacy Statement - for more
information.
SYNC®409
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phones(s) previously paired or connected to the system are
thrown from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, United States Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems electronically monitored by your
vehicle and will not monitor or report the status of any other system,
(such as brake lining wear). Failure to perform scheduled maintenance
and regularly inspect your vehicle may result in vehicle damage and
serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report Privacy Notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note:Cellular phone and SMS charges may apply when making a report.
484MyFord Touch® (If Equipped)
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to remind you automatically to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The Vehicle Health Report contains valuable
information, such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Items noted during vehicle inspections by your authorized dealer that
still need servicing.
Making a Report
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
If you want to run a report by using the touchscreen, touchApps>
Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle health
report”.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report, Ford Motor Company may
collect your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect more vehicle information. Ford
may use your vehicle information it collects for any purpose. If you do
not want to disclose your cellular phone number or vehicle information,
do not run the feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy Statement) for more
information.
MyFord Touch® (If Equipped)485
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may help to increase the value of your vehicle when you sell or trade it.
Keep all receipts for completed maintenance with your vehicle.
We have established regular maintenance intervals for your vehicle based
upon rigorous testing. It is important that you have your vehicle serviced
at the proper times. These intervals serve two purposes; one is to
maintain the reliability of your vehicle and the second is to keep your
cost of owning your vehicle down.
It is your responsibility to have all scheduled maintenance performed and
to make sure that the materials used meet the specifications identified in
theCapacities and Specificationschapter of this owner’s manual.
Failure to perform scheduled maintenance invalidates warranty coverage
on parts affected by the lack of maintenance.
Why Maintain Your Vehicle at Your Dealership?
Factory-Trained Technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and Motorcraft® Replacement Parts
Dealerships stock Ford, Motorcraft and Ford-authorized branded
re-manufactured replacement parts. These parts meet or exceed our
specifications. Parts installed at your dealership carry a nationwide
24-month or unlimited miles (kilometers) parts and labor limited warranty.
If you do not use Ford authorized parts they may not meet our specifications
and depending on the part, it could affect emissions compliance.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient and they offer one stop shopping.
They can perform any services that are required on your vehicle, from
general maintenance to collision repairs.
Note:Not all dealers have extended hours or body shops. Please contact
your dealer for details.
538Scheduled Maintenance
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Protecting Your Investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is equipped with the Intelligent Oil-Life Monitor (IOLM)
system which displays a message in the information display at the proper
oil change service interval; this interval may be up to one year or
10000 miles (16000 kilometers). When ENGINE OIL CHANGE DUE or
OIL CHANGE REQUIRED appears in the information display, it is time
for an oil change; the oil change must be done within two weeks or
500 miles (800 kilometers) of the ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED message appearing. The Intelligent Oil-Life Monitor
must be reset after each oil change; see theInformation Displays
chapter.
If your information display is prematurely reset or becomes inoperative,
you should perform the oil change interval at six months or 5000 miles
(8000 kilometers) from your last oil change. Never exceed one year or
10000 miles (16000 kilometers) between oil change intervals.
Your vehicle is very sophisticated and built with multiple, complex,
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That is why it is
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the use of only genuine Ford, Motorcraft or
Ford-authorized remanufactured replacement parts because they are
engineered for your vehicle.
Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
the owner manual and in the Ford Workshop Manual. Additional
chemicals or additives not approved by Ford Motor Company are not
recommended as part of normal maintenance. Please consult your
warranty information.
Scheduled Maintenance539
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
540Scheduled Maintenance
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection
Accessory drive belt(s) Hazard warning system operation
Battery performance Horn operation
Engine air filter Radiator, cooler, heater and A/C hoses
Exhaust system Suspension components for leaks or
damage
Exterior lamps operation Steering and linkage
Fluid levels
*; fill if necessary Tires (including spare) for wear and
proper pressure**
For oil and fluid leaks Windshield for cracks, chips or pits
Half-shaft dust boots Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission, power
steering (if equipped) and window washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
Scheduled Maintenance541
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)