service schedule FORD EXPEDITION 2019 User Guide

GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep your cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 387).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received. Genuine Ford and Motorcraft®
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.
If you do not use our authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note:
Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle has an Intelligent Oil-Life
Monitor system, a message appears in the
information display at the proper oil
change interval. This interval may be up to
one year or 10,000 mi (16,000 km), hybrid
vehicles may exceed
10,000 mi
(16,000 km).
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When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change. See
Oil
Change Indicator Reset (page 334).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals,
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
We have recommended maintenance
intervals for various parts and component
systems based upon engineering testing.
We rely upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the our
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
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Multi-Point Inspection
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Normal
7,500– 10,000 mi
(12,000– 16,000 km)
Normal commuting with highway driving
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At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. Other Maintenance Items
1
Replace cabin air filter.
Every 20,000 mi (32,000 km)
Replace engine air filter.
Every
30,000 mi (48,000 km)
Replace spark plugs.
Every
100,000 mi (160,000 km) Inspect accessory drive belt(s).2
Change automatic transmission fluid.
Every
150,000 mi (240,000 km) Change front axle fluid - Four-wheel drive
vehicles.
Change rear axle fluid.
Change transfer case fluid - Four-wheel drive
vehicles.
Replace accessory drive belt(s).
Change engine coolant - if your vehicles has
yellow-colored coolant.
3
Every
200,000 mi (320,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 After initial inspection, inspect every other oil change until replaced.
3 Initial replacement at ten years or 200,000 mi (320,000 km), then every five years or
100,000 mi (160,000 km).
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance, as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,751 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect and lubricate U-joints (if equipped with grease
fittings).
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km) Replace spark plugs.Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km) Replace spark plugs.
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Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter. 1
Every
5,000 mi (8,000 km)
or six months
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km)
1 Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. Off-road Operation
Inspect steering linkage, ball joints and U-joints. Lubricate
if equipped with grease fittings.
Inspect frequently, service
as required
Replace engine air filter.
Replace cabin air filter.
Change engine oil and filter.1
Every
5,000 mi (8,000 km)
or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread
depth.
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km)
1 Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Exceptions
There are several exceptions to the Normal
Schedule.
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Axle and Transfer Case Maintenance
Axle(s) and transfer case (Four-wheel
drive vehicles) fluid changes or level
checks are not required unless a leak is
suspected or the assembly has been
submerged in water. Contact an authorized
dealer for service.
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3,000 mi (4,800 km).
If the available API SM or SN oils are not
available, then the oil change interval is
1,800 mi (2,900 km).
Engine Air Filter Replacement
The life of the engine air filter is dependent
on exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter.
SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance services
are performed, record the Repair Order #,
Distance and Engine Hours in the boxes
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Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

Satellite Radio..............................................405
Satellite Radio Electronic Serial Number
(ESN)................................................................ 406
Satellite Radio Reception Factors..............406
SiriusXM Satellite Radio Service.................406
Troubleshooting................................................. 407
Scheduled Maintenance Record
............515
Scheduled Maintenance...........................507
Seatbelt Extension........................................45
Seatbelt Height Adjustment
......................42
Seatbelt Reminder........................................43
Seatbelt Status..................................................... 44
Seatbelts............................................................37 Principle of Operation......................................... 37
Seatbelt Warning Lamp and Indicator Chime..............................................................43
Conditions of operation..................................... 43
Seats..................................................................153
Security...............................................................81
Settings ............................................................
475
911 Assist.............................................................. 480
Ambient Lighting............................................... 487
Bluetooth............................................................... 477
Clock........................................................................\
477
Display................................................................... 488
General.................................................................. 485
Media Player........................................................ 476
Mobile Apps........................................................ 483
Navigation............................................................ 482
Phone...................................................................... 477
Radio....................................................................... 481
SiriusXM................................................................. 481
Sound..................................................................... 475
Valet Mode.......................................................... 489
Vehicle................................................................... 487
Voice Control...................................................... 488
Wi-Fi & Hotspot................................................. 485
Side Airbags.....................................................52
Side Sensing System
..................................227
Obstacle Distance Indicator.......................... 228
Sitting in the Correct Position..................153
Snow Chains See: Using Snow Chains.................................. 373
Spare Wheel See: Changing a Road Wheel....................... 380
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14On Board Diagnostics Data Link
Connector............................................................ 15
Special Instructions.............................................. 14
Special Operating Conditions Scheduled Maintenance................................................513
Exceptions............................................................. 514
Speed Control See: Cruise Control............................................. 241
Stability Control...........................................220 Principle of Operation...................................... 220
Starter Switch See: Ignition Switch............................................ 179
Starting a Gasoline Engine.......................180 Automatic Engine Shutdown.......................... 181
Failure to Start...................................................... 181
Guarding Against Exhaust Fumes................183
Important Ventilating Information...............183
Stopping the Engine When Your Vehicle is Moving............................................................... 182
Stopping the Engine When Your Vehicle is Stationary......................................................... 182
Vehicles with an Ignition Key......................... 180
Vehicles with Keyless Start.............................. 181
Starting and Stopping the Engine..........179 General Information........................................... 179
Steering............................................................261 Electric Power Steering.................................... 261
Steering Wheel................................................87
Storage Compartments
.............................178
Sunroof See: Moonroof..................................................... 104
Sun Visors
.......................................................103
Illuminated Vanity Mirror................................. 104
Supplementary Restraints System.........48 Principle of Operation........................................ 48
Symbols Glossary
.............................................7
SYNC™ 3........................................................426
General Information......................................... 426
SYNC™ 3 Troubleshooting.....................489
SYNC™ Applications and Services
.......413
911 Assist................................................................ 414
SYNC Mobile Apps............................................. 415
SYNC™...........................................................409 General Information........................................ 409
SYNC™ Troubleshooting..........................418
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