service FORD EXPEDITION 2023 User Guide

The listed conditions could cause theweight of a properly seated occupant tobe incorrectly interpreted by the frontpassenger sensing system. The person inthe front passenger seat could appearheavier or lighter due to the conditionslisted.
Make sure the front passengersensing system is operatingproperly. See Crash Sensorsand Airbag Indicator (page 63).
If the airbag readiness light is on, do thefollowing:
•Pull your vehicle over.
•Switch your vehicle off.
•Check for any objects lodgedunderneath the front passenger seator cargo interfering with the seat.
•Remove the obstruction if found.
•Restart your vehicle.
•Wait at least two minutes and verifythat the airbag readiness light in theinstrument cluster is no longerilluminated.
•If the airbag readiness light in theinstrument cluster remains illuminated,there may be a problem due to thefront passenger sensing system.
Do not attempt to repair or service thesystem. Take your vehicle in for serviceimmediately.
If it is necessary to modify an advancedfront airbag system to accommodate aperson with disabilities, contact yourCustomer Relationship Center. SeeContacting Us (page 19).
FRONT PASSENGER SENSINGSYSTEM PRECAUTIONS
WARNING: Sitting improperly, outof position or with the seatback reclinedtoo far can take weight off the seatcushion and affect the decision of thepassenger sensing system, resulting inserious injury or death in the event of acrash. Always sit upright against yourseat back, with your feet on the floor.
WARNING: Any alteration ormodification to the front passenger seatmay affect the performance of the frontpassenger sensing system. This couldseriously increase the risk of injury ordeath.
FRONT PASSENGER SENSING SYSTEM INDICATORS
Passenger AirbagPassenger Airbag StatusIndicatorOccupant
DisabledOFF: IlluminatedEmpty
ON: Not Illuminated
DisabledOFF: IlluminatedChild
ON: Not Illuminated
EnabledOFF: Not IlluminatedAdult
ON: Illuminated
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CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or addingequipment to the front of your vehiclecould affect the performance of theairbag system, increasing the risk ofinjury. This includes the hood, bumpersystem, frame, front body structure, towhooks, hood pins, push bar andsnowplows.
Your vehicle has a collection of crash andoccupant sensors. These sensors provideinformation to the restraints controlmodule which activates the following:
•Front seatbelt pretensioners.
•Adaptive steering column.
•Driver airbag.
•Passenger airbag.
•Seat mounted side airbags.
•Safety Canopy.
Based on the type of crash, the restraintscontrol module deploys the appropriatesafety devices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. The readiness of the safetysystem is indicated by a warning indicatorlight in the instrument cluster or by abackup tone if the warning light is notworking. Routine maintenance of theairbag is not required.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after youswitch the ignition on.
•The readiness light either flashes orstays on.
•You hear a series of five tones. Thetone pattern repeats periodically untilthe problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced immediately.Unless serviced, the system may notfunction properly in the event of a crash.
The fact that the seatbelt pretensionersor front airbags did not activate for bothfront seat occupants in a crash does notmean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (crash severity, seatbelt usage)were not appropriate to activate thesesafety devices.
•The front airbags activate only infrontal and near-frontal crashes. Frontairbags may activate in rollovers, sideimpacts or rear impacts if the crashcauses sufficient frontal deceleration.
•The seatbelt pretensioners activate infrontal, near-frontal and side crashes,and in rollovers.
•The side airbags inflate in certain sideimpact crashes or rollover events. Sideairbags may activate in other types ofcrashes if the vehicle experiencessufficient sideways motion ordeformation.
•The Safety Canopy inflates in certainside impact crashes or rollover events.The Safety Canopy may activate inother types of crashes if the vehicleexperiences sufficient sideways motionor deformation, or a certain likelihoodof rollover.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the fuel pump shut-off, yourvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activatethe fuel pump shut-off. If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCsearches for and tries to connect to apreviously paired cell phone. SYNC thenattempts to call the emergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel.
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC is powered and working properlyat the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
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AUTOMATIC HIGH BEAM CONTROL – TROUBLESHOOTING
AUTOMATIC HIGH BEAM CONTROL – INFORMATION MESSAGES
DescriptionMessage
The camera has reduced visibility. Clean the windshield. Ifthe message continues to appear, have your vehicle checkedas soon as possible.
Front Camera Low Visib-ility Clean Screen
The camera has malfunctioned. Wait a short period of timefor the camera to cool down. If the message continues toappear, have your vehicle checked as soon as possible.
Front Camera Tempor-arily Not Available
The camera has malfunctioned. Have your vehicle checkedas soon as possible.Front Camera Malfunc-tion Service Required
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Battery
Illuminates when you switch theignition on.
If it illuminates when the engineis running, this indicates your vehiclerequires service. Have your vehiclechecked as soon as possible.
Brake System
Illuminates when you apply theparking brake and the ignition ison. If it illuminates when yourvehicle is moving, make sure theparking brake is released. If theparking brake is released, thisindicates low brake fluid level or the brakesystem requires service. Have your vehiclechecked as soon as possible.
Note:Indicators may vary depending onregion.
Door Ajar
Illuminates when you switch theignition on and remains on if anydoor is open.
Electric Parking Brake
Illuminates or flashes when theelectric parking brake requiresservice.
Engine Coolant Temperature
If it illuminates, safely stop yourvehicle and switch the vehicleoff.
Fasten Seatbelt
Illuminates and a tone soundsuntil you fasten the seatbelts.
Hood Ajar
Illuminates when the ignition ison and the hood is notcompletely closed.
Liftgate Ajar
Illuminates when the ignition ison and the liftgate is notcompletely closed.
Low Fuel Level
Illuminates when the fuel levelis low.
Low Tire Pressure
Illuminates when your tirepressure is low. If illuminated,check your tire pressure as soonas possible. If it begins to flash at any time,have the system checked as soon aspossible.
Low Washer Fluid Level
Illuminates when the washerfluid is low.
Oil Pressure
Illuminates when the engine oilpressure is low.
Powertrain Malfunction, ReducedPower, Electronic Throttle Control,Check Driveline, Electronic LimitedSlip Differential
Illuminates when the powertrainor four-wheel drive requireservice. Have the systemchecked as soon as possible.
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Malfunction Indicator Lamp
Illuminates when the ignition ison and the engine is off, this isnormal. If it illuminates when theengine is on this indicates the emissioncontrol system requires service. If it flashes,have your vehicle checked immediately.See Emission Law (page 621). SeeStarting and Stopping the Engine –Warning Lamps (page 199).
WHAT ARE THE INSTRUMENT
CLUSTER INDICATORS
Indicators notify you of various featuresthat are active on your vehicle.
INSTRUMENT CLUSTER
INDICATORS
Adaptive Cruise Control
See Adaptive Cruise Control(page 279).
Automatic High Beam
See Automatic High BeamControl (page 121).
Auto Hold Active
See Auto Hold (page 243).
Auto Hold Unavailable
See Auto Hold (page 243).
Auto-Start-Stop
See Auto-Start-Stop (page202).
Blind Spot Monitor
See Blind Spot InformationSystem (page 320).
BlueCruise
See BlueCruise (page 297).
Cruise Control
See Cruise Control (page 277).
Electronic Limited Slip Differential
See Electronic Limited-SlipDifferential (page 226).
Four-Wheel Drive
See Four-Wheel Drive (page219).
Note:Some indicators appear differentdepending on vehicle options.
Front Airbag
See Airbags (page 56).
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STARTING AND STOPPING
THE ENGINE –
TROUBLESHOOTING
STARTING AND STOPPING THEENGINE – WARNING LAMPS
Malfunction Indicator Lamp
If it illuminates when the engineis running, the on-boarddiagnostics system is detectinga malfunction of the vehicle emissioncontrol system.
If it flashes, engine misfire could beoccurring. Increased exhaust gastemperatures could damage the catalyticconverter or other vehicle components.Avoid heavy acceleration and deceleration,and have your vehicle checked as soon aspossible.
Powertrain Warning Lamp
If it illuminates when the engineis running, this indicates apowertrain or four-wheel drivefault. If it flashes when you are driving,immediately reduce the vehicle speed.Avoid heavy acceleration and deceleration,and have your vehicle checked as soon aspossible.
If both lamps illuminate when the engineis running, stop your vehicle as soon as itis safe to do so. Continuing to drive yourvehicle could cause reduced power or theengine to stop. Switch the ignition off andattempt to restart the engine. Have yourvehicle checked as soon as possible.
STARTING AND STOPPING THE ENGINE – INFORMATION MESSAGES
ActionMessage
Displays if you exceed the starting time limit. You cannotattempt to start the engine for 15 minutes. If you cannot startthe engine after 15 minutes passes, have your vehicle imme-diately checked.
Cranking Time Exceeded
Displays if you are unable to start your vehicle with a correctlycoded key. The system has detected a fault that requiresservice. Have your vehicle checked as soon as possible.
Starting System Fault
Displays if the system does not detect a valid passive key.No Key Detected
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WHAT IS AUTO-START-STOP
The system is designed to help reduce fuelconsumption and CO2 emissions bystopping the engine when it is idling, forexample at traffic lights.
AUTO-START-STOP
PRECAUTIONS
WARNING: Apply the parkingbrake, shift into park (P), switch theignition off and remove the key beforeyou leave your vehicle. Failure to followthis instruction could result in personalinjury or death.
WARNING: Apply the parkingbrake, shift into park (P), switch theignition off and remove the key beforeyou open the hood or have any serviceor repair work completed. If you do notswitch the ignition off, the engine couldrestart at any time. Failure to follow thisinstruction could result in personal injuryor death.
SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch theignition on.
Press the button to switch thesystem off.
Note:OFF illuminates in the switch.
Note:Deactivating the system using thebutton lasts only one key cycle.
Press the button again to switch thesystem back on.
Note: The system turns off if it detects amalfunction. If the system malfunctions,have your vehicle checked as soon aspossible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on thebrake pedal and the transmission in drive(D).
RESTARTING THE ENGINE
Release the brake pedal or press theaccelerator pedal.
A message appears in the instrumentcluster display if the system requires youto take action.
AUTO-START-STOP
INDICATORS
WARNING: The system mayrequire the engine to automaticallyrestart when the auto-start-stopindicator illuminates green or flashesamber. Failure to follow this instructioncould result in personal injury.
The Auto-Start-Stop indicatorilluminates green when theengine stops. It flashes amberand a message appears when you need totake action.
The Auto-Start-Stop indicatorilluminates gray with astrikethrough when the systemis not available.
Note:You can display the reason why thesystem is not available in the informationdisplay.
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WHAT IS THE CATALYTIC
CONVERTER
The catalytic converter is part of yourvehicle's emissions system and filtersharmful pollutants from the exhaust gas.
CATALYTIC CONVERTER
PRECAUTIONS
WARNING: Do not park, idle ordrive your vehicle on dry grass or otherdry ground cover. The emission systemheats up the engine compartment andexhaust system, creating the risk of fire.
WARNING: The normal operatingtemperature of the exhaust system isvery high. Never work around or attemptto repair any part of the exhaust systemuntil it has cooled. Use special care whenworking around the catalytic converter.The catalytic converter heats up to a veryhigh temperature after only a shortperiod of engine operation and stays hotafter the engine is switched off.
WARNING: Exhaust leaks mayresult in entry of harmful and potentiallylethal fumes into the passengercompartment. If you smell exhaustfumes inside your vehicle, have yourvehicle inspected immediately. Do notdrive if you smell exhaust fumes.
To avoid damaging the catalytic converter:
•Do not crank the engine for more than10 seconds at a time.
•Do not run the engine with a spark pluglead disconnected.
•Do not push-start or tow-start yourvehicle. Use booster cables. See JumpStarting the Vehicle (page 395).
•Use the correct fuel. See Fuel andRefueling (page 205).
•Do not switch the ignition off when yourvehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
Note:Do not make any unauthorizedchanges to your vehicle or engine. By law,vehicle owners and anyone whomanufactures, repairs, or services a fleet ofvehicles are not permitted to intentionallyremove an emission control device orprevent it from working.
CATALYTIC CONVERTER –
TROUBLESHOOTING
CATALYTIC CONVERTER –WARNING LAMPS
Your vehicle has an on-board diagnosticssystem that monitors the emission controlsystem. If any of the following warninglamps illuminate, this may indicate thatthe on-board diagnostics system hasdetected an emission control systemmalfunction.
Continuing to drive your vehicle may causereduced power or the engine to stop.Failure to respond to a warning lamp maycause damage that your vehicle Warrantymay not cover. Have your vehicle checkedas soon as possible.
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Note:If your vehicle has anti-lock brakes,apply the brakes steadily. Do not pump thebrakes.
DRIVING ON SNOW AND ICE
Four-wheel drive vehicles have advantagesover two-wheel drive vehicles in snow andice but can skid like any other vehicle.Should you start to slide while driving onsnowy or icy roads, turn the steering wheelin the direction of the slide until you regaincontrol.
Avoid sudden applications of power andquick changes of direction on snow andice. Apply the accelerator slowly andsteadily when starting from a full stop.Avoid sudden braking. Although afour-wheel drive vehicle can acceleratebetter than a two-wheel drive vehicle insnow and ice, it cannot stop any faster asbraking occurs at all four wheels. Do notbecome overconfident as to roadconditions.
Make sure you allow sufficient distancebetween you and other vehicles forstopping. Drive slower than usual andconsider using one of the lower gears. Inemergency stopping situations, apply thebrake steadily. Do not pump the brakepedal. See Anti-Lock Braking SystemLimitations (page 229).
Note:Excessive tire slippage can causetransmission damage.
FOUR-WHEEL DRIVE –
TROUBLESHOOTING
FOUR-WHEEL DRIVE – WARNINGLAMPS
Illuminates when a four-wheeldrive or power train fault ispresent.
Note:When a system fault is present, thesystem can typically remain in whichevermode was selected prior to the faultcondition occurring. It does not default totwo-wheel drive in all circumstances. Whenthis warning is displayed, have your vehicleserviced by an authorized dealer.
FOUR-WHEEL DRIVE – INFORMATION MESSAGES
ActionMessage
A four-wheel drive system fault is present.Have your vehicle checked as soon aspossible.
Check 4x4
The four-wheel drive system is making ashift.4x4 Shift in Progress
Displays when you attempt to switch tofour-wheel drive low mode and you do notshift the transmission to neutral (N) first.
For 4x4 LOW Shift to N
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