service schedule FORD EXPEDITION 2023 User Guide

ROLLOVER WARNING
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
WARNING: In a rollover crash, anunbelted person is significantly morelikely to die than a person wearing aseatbelt.
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheeldrive vehicle may accelerate better thana two-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always driveat a safe speed.
Utility vehicles and trucks handledifferently than passenger cars in thevarious driving conditions that areencountered on streets, highways andoff-road. Utility vehicles and trucks are notdesigned for cornering at speeds as highas passenger cars any more than low-slungsports cars are designed to performsatisfactorily under off-road conditions.
THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM - UNITED STATES
OF AMERICA
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator considersthe testimony provided and makes adecision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within 40days after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
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PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:www.dtsc.ca.gov/hazardouswaste/perchlorate.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual.
Genuine Ford and Motorcraft parts meetor exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents happen sometimes.
Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty.
The Ford Warranty may not cover damagecaused to your vehicle as a result of failednon-Ford parts.
For additional information, refer to theterms and conditions of the Ford Warranty.
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OWNER'S WARRANTYRESPONSIBILITIES:
- As the vehicle owner, you are responsiblefor the performance of the requiredmaintenance listed in your owner'smanual. Ford Motor Companyrecommends that you retain all receiptscovering maintenance on your vehicle, butFord Motor Company cannot denywarranty solely for the lack of receipts orfor your failure to ensure the performanceof all scheduled maintenance.
- You are responsible for presenting yourvehicle to a Ford or Lincoln dealer as soonas a problem exists. The warranty repairsshould be completed in a reasonableamount of time, not to exceed 30 days.
- As the vehicle owner, you should also beaware that Ford Motor Company may denyyou warranty coverage if your vehicle or apart has failed due to abuse, neglect,improper maintenance or unapprovedmodifications.
If you have any questions regarding yourwarranty rights and responsibilities, youshould contact Ford Customer Service at1-800-392-3673 or the California AirResource Board at 9528 Telstar Avenue,El Monte, CA 91731.
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Filling a Portable Fuel Container..................207
S
Satellite Radio..............................................485Locating the Satellite Radio IdentificationNumber............................................................486Satellite Radio Limitations............................485Satellite Radio Settings..................................486Selecting a Channel.........................................486Setting an Alert..................................................487What Is Satellite Radio...................................485Saving a Preset Position............................179Scheduled Maintenance..........................539Seatbelt Extensions......................................54Seatbelt Precautions....................................48Seatbelt Reminder.........................................52How Does the Seatbelt ReminderWork.....................................................................52Seatbelt Reminder Audible Warnings..........53Seatbelt Reminder Indicators..........................52Switching the Seatbelt Reminder On andOff.........................................................................53Seatbelts...........................................................48Automatic Locking Mode..................................50Seatbelt Reminder...............................................52Sensitive Locking Mode.....................................50Security............................................................100Anti-Theft Alarm System...............................100Anti-Theft Alarm System Settings...............101Passive Anti-Theft System............................100Security – Troubleshooting............................102Security – Troubleshooting......................102Security – Frequently AskedQuestions.........................................................103Security – Information Messages................102Selecting a Drive Mode.............................303Selecting a Four-Wheel DriveMode.............................................................220Selecting the Audio Source......................481Sending and Receiving a TextMessage........................................................514Sensitive Locking Mode..............................50How Does Sensitive Locking ModeWork.....................................................................50What is Sensitive Locking Mode....................50Service Data......................................................27
Setting a Destination.................................526Setting a Destination Using a Point ofInterest..............................................................527Setting a Destination Using a PredictiveDestination......................................................527Setting a Destination Using a RecentDestination......................................................527Setting a Destination Using a SavedDestination......................................................527Setting a Destination Using the MapScreen................................................................527Setting a Destination Using the Text EntryScreen...............................................................526Setting a Memory Preset..........................482Settings Data...................................................28Setting the Adaptive Cruise Control Gap- Vehicles With: 12 Inch Screen............285Setting the Adaptive Cruise Control Gap- Vehicles With: 8 Inch Screen.............284Setting the Adaptive Cruise ControlSpeed - Vehicles With: 12 InchScreen...........................................................283Setting the Adaptive Cruise ControlSpeed - Vehicles With: 8 InchScreen...........................................................282Setting the Blower Motor Speed............149Setting the Clock and Date.....................483Setting the Cruise Control Speed...........277Setting the Hill Descent Speed..............256Setting the Liftgate Opening Height.......93Setting the Speed Sign RecognitionSpeed Tolerance - Vehicles With: 12Inch Screen.................................................342Setting the Speed Sign RecognitionSpeed Tolerance - Vehicles With: 15Inch Screen.................................................342Setting the Speed Sign RecognitionSpeed Warning - Vehicles With: 12 InchScreen...........................................................342Setting the Speed Sign RecognitionSpeed Warning - Vehicles With: 15 InchScreen...........................................................342Setting the Temperature...........................149Setting the Trail Control Speed.............250Setting Up the Trailer Backup Assistancefor a Conventional Trailer......................370Applying the Trailer Reversing AidSticker.................................................................371
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