change time FORD EXPEDITION EL 2016 Owner's Manual

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator willconsider the testimony provided and makea decision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within fortydays after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you have
already taken to try to resolve them. ACustomer Claim Form will be mailed thatwill need to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB willreview the claim for eligibility under theProgram Summary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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Customer Assistance

At this time, you may notice your enginecoolant temperature gauge needle movetoward the H and the POWER REDUCEDTO LOWER TEMP message may appearin the information display.
You may notice a reduction in vehiclespeed caused by reduced engine power.In order to manage the engine fluidtemperatures, your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onmany factors such as vehicle loading,towing, grade and ambient temperature.If this occurs, there is no need to pull offthe road. You can continue to drive yourvehicle while this message is active.
The air conditioning may also cycle on andoff during severe operating conditions toprotect overheating of the engine. Whenthe engine coolant temperature decreasesto a normal operating temperature, the airconditioning will turn on once again.
If the engine coolant temperature gaugemoves fully into the red (hot) area, or if thecoolant temperature warning or serviceengine soon messages appear in yourinformation display:
1. Pull off the road as soon as safelypossible and shift the transmission intoP.
2. Leave the engine running until thecoolant temperature gauge needlemoves away from the red (hot) area.After several minutes, if thetemperature does not drop, follow theremaining steps.
3.Switch the engine off and wait for it tocool before checking the coolant level.
4. If the coolant level is normal, restartyour engine and continue.
5. If the coolant is low, add coolant, andrestart the engine. See Adding EngineCoolant or How Fail-Safe CoolingWorks in this chapter for moreinformation.
AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer checkand change the transmission fluid at thecorrect service interval. See ScheduledMaintenance (page 372).
The automatic transmission does not havea transmission fluid dipstick.
Refer to your scheduled maintenanceinformation for scheduled intervals for fluidchecks and changes. Your transmissiondoes not consume fluid. However, if thetransmission slips, shifts slowly or if younotice a sign of leaking fluid, contact anauthorized dealer.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
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Maintenance

GENERAL INFORMATION
Use only approved wheel and tire sizes,using other sizes could damage yourvehicle. If you change the diameter of thetires from that fitted at the factory, thespeedometer may not display the correctspeed. Take your vehicle to an authorizedFord dealer to have the systemreprogrammed. If you intend to change thesize of the wheels from that fitted by themanufacturer, you can check the suitabilitywith an authorized dealer.
Additional information related to thefunctionality and maintenance of your tirescan be found later in this chapter. See TireCare (page 275).
The Ford recommended tire inflationpressures can be found on the Tire Label,which is located on the B-pillar or the edgeof the driver's door. This information canalso be found on the Safety ComplianceCertification Label (affixed to either thedoor hinge pillar, door-latch post, or thedoor edge that meets the door last post;next to the driver’s seating position).
Ford strongly recommends maintainingthese tire pressures at all times. Failure tofollow the tire pressure recommendationscan cause uneven treadwear patterns,reduced fuel economy, and adverselyaffect the way your vehicle handles.
Note:Check and set the tire pressure at theambient temperature in which you areintending to drive your vehicle and when thetires are cold.
Note:Check your tire pressures at leastonce per month.
Set the pressure for your spare tire to thehighest value given for your vehicle and tiresize combination (if equipped).
Notice to utility vehicle and truckowners
WARNINGS
Utility vehicles have a significantlyhigher rollover rate than other typesof vehicles. To reduce the risk ofserious injury or death from a rollover orother crash you must avoid sharp turns andabrupt maneuvers, drive at safe speeds forthe conditions, keep tires inflated to Fordrecommended pressures, never overloador improperly load your vehicle, and makesure every passenger is properly restrained.
In a rollover crash, an unbeltedperson is significantly more likely todie than a person wearing a seat belt.All occupants must wear seat belts andchildren/infants must use appropriaterestraints to minimize the risk of injury orejection.
Do not become overconfident in theability of four-wheel drive vehicles.Although a four-wheel drive vehiclemay accelerate better than a two-wheeldrive vehicle in low traction situations, itwon't stop any faster than two-wheel drivevehicles. Always drive at a safe speed.
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Wheels and TiresE145298

A.P: Indicates a tire, designatedby the Tire and Rim Association,that may be used for service oncars, sport utility vehicles,minivans and light trucks.Note: Ifyour tire size does not begin witha letter this may mean it isdesignated by either the EuropeanTire and Rim TechnicalOrganization or the Japan TireManufacturing Association.
B.215: Indicates the nominalwidth of the tire in millimetersfrom sidewall edge to sidewalledge. In general, the larger thenumber, the wider the tire.
C.65: Indicates the aspect ratiowhich gives the tire's ratio ofheight to width.
D.R: Indicates a radial type tire.
E.15: Indicates the wheel or rimdiameter in inches. If you changeyour wheel size, you will have topurchase new tires to match thenew wheel diameter.
F.95: Indicates the tire's loadindex. It is an index that relates tohow much weight a tire can carry.You may find this information inyour owner’s manual. If not,contact a local tire dealer.
Note:You may not find thisinformation on all tires because itis not required by federal law.
G.H: Indicates the tire's speedrating. The speed rating denotesthe speed at which a tire isdesigned to be driven for extendedperiods of time under a standardcondition of load and inflationpressure. The tires on your vehiclemay operate at differentconditions for load and inflationpressure. These speed ratings mayneed to be adjusted for thedifference in conditions. Theratings range from 81 mph(130 km/h) to 186 mph(299 km/h). These ratings arelisted in the following chart.
Note:You may not find thisinformation on all tires because itis not required by federal law.
mph ( km/h)Letterrating
81 (130)M
87 (140)N
99 (159)Q
106 (171)R
112 (180)S
118 (190)T
124 (200)U
130 (210)H
149 (240)V
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Wheels and Tires

Tire Change Procedure
WARNINGS
Only use replacement tires andwheels that are the same size, loadindex, speed rating and type (suchas P-metric versus LT-metric or all-seasonversus all-terrain) as those originallyprovided by Ford. The recommended tireand wheel size may be found on either theSafety Compliance Certification Label(affixed to either the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver’s seating position) or the Tire Labelwhich is located on the B-Pillar or edge ofthe driver’s door. If this information is notfound on these labels then you shouldcontact your authorized dealer as soon aspossible. Use of any tire or wheel notrecommended by Ford can affect thesafety and performance of your vehicle,which could result in an increased risk ofloss of vehicle control, vehicle rollover,personal injury and death. Additionally theuse of non-recommended tires and wheelscould cause steering, suspension, axle,transfer case or power transfer unit failure.If you have questions regarding tirereplacement, contact your authorizeddealer as soon as possible.
When one of the front wheels is offthe ground, the transmission alonewill not prevent the vehicle frommoving or slipping off the jack.
To help prevent the vehicle frommoving when you change a tire, besure to place the transmission in park(P), set the parking brake and block (inboth directions) the wheel that isdiagonally opposite (other side and end ofthe vehicle) to the tire being changed.
Never get underneath a vehicle thatis supported only by a jack. If thevehicle slips off the jack, you orsomeone else could be seriously injured.
WARNINGS
Do not attempt to change a tire onthe side of the vehicle close tomoving traffic. Pull far enough off theroad to avoid the danger of being hit whenoperating the jack or changing the wheel.
Always use the jack provided asoriginal equipment with your vehicle.If using a jack other than the oneprovided as original equipment with yourvehicle, make sure the jack capacity isadequate for the vehicle weight, includingany vehicle cargo or modifications.
Disable the power running boardsbefore jacking, lifting, or placing anyobject under the vehicle. Never placeyour hand between the power runningboard and the vehicle as extended powerrunning boards will retract when the doorsare closed. Failure to follow theseinstructions may result in personal injury.
Failure to follow these instructionswhen using the spare tire carriercould cause loss of the wheel andtire and lead to personal injury: Only usethe spare tire carrier to stow the tire andwheel combination specified on the TireLabel or Safety Compliance CertificationLabel on the B-Pillar or the edge of thedriver door. Other tire and wheelcombinations could cause the carrier tofail if it does not fit securely or is too heavy.Do not use impact tools or power toolsoperating over 200 RPM, which may causewinch malfunction and prevent a securefit. Override the winch at least three times(there will be an audible click each time)to ensure a tight secure fit of the wheel andtire.
Note:Passengers should not remain in thevehicle when the vehicle is being jacked.
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Wheels and Tires

Potential station issues
ActionCauseIssues
No action required. This is abroadcast issue.This is poor time alignmentby the radio broadcaster.Echo, stutter, skip or repeatin audio.Increase or decrease inaudio volume.
No action required. Thereception issue may clear upas you continue to drive.
The radio is shifting betweenanalog and digital audio.Sound fading or blending inand out.
No action required. This isnormal behavior. Wait untilthe audio is available.
The digital multicast is notavailable until the HD Radiobroadcast is decoded. Oncedecoded, the audio is avail-able.
There is an audio mutedelay when selecting HD2 orHD3, multicast preset orDirect Tune.
No action required. Thestation is not available inyour current location.
The previously storedmulticast preset or directtune is not available in yourcurrent reception area.
Cannot access HD2 or HD3multicast channel whenrecalling a preset or from adirect tune.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.Text information does notmatch currently playingaudio.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.There is no text informationshown for currently selectedfrequency.
No action required. This isnormal behavior.Pressing Scan disablesHD2-HD7 channel search.HD2-HD7 stations not foundwhen Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured underlicense from iBiquity Digital Corp. U.S. andforeign patents. HD Radio and the HD andHD Radio logos are proprietary trademarksof iBiquity Digital Corp. Ford MotorCompany and iBiquity Digital Corp. are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
SATELLITE RADIO (If Equipped)
SIRIUS® broadcasts a variety of music,news, sports, weather, traffic andentertainment satellite radio channels. Formore information and a complete list ofSIRIUS satellite radio channels, visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or call SIRIUSat 1-888-539-7474.
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Audio System

Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
For optimal reception performance, keep the antennaclear of snow and ice build-up and keep luggage and othermaterial as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage andthunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeatingtower, a stronger signal may overtake a weaker one andthe audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate theinterference and the audio system may mute.Satellite radio signal interfer-ence
SIRIUS® Satellite Radio Service
Note:SIRIUS reserves the unrestricted rightto change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Ford Motor Company shall not beresponsible for any such programmingchanges.
SIRIUS satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSIRIUS satellite radio system includeshardware and a limited subscription term,which begins on the date of sale or leaseof your vehicle. See an authorized dealerfor availability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and acomplete list of SIRIUS satellite radiochannels, and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or call SIRIUSat 1-888-539-7474.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account. When insatellite radio mode, tune to channel 0.
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Audio SystemE208625

Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due toholidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle HealthReport and to view the reports online.
•Required to activate thesubscription-based SYNC Services andto personalize your Saved Points andFavorites.
•Essential for keeping up with the latestsoftware downloads available forSYNC.
•Access to customer support for anyquestions you may have.
Driving Restrictions
For your safety, certain features arespeed-dependent and restricted when yourvehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
When using SYNC:
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's manual for further information.
•Do not attempt to service or repair thesystem. See an authorized dealer.
Privacy Information
When a cellular phone is connected toSYNC, the system creates a profile withinyour vehicle that is linked to that cellularphone. This profile is created in order tooffer you more cellular features and tooperate more efficiently. Among otherthings, this profile may contain data aboutyour cellular phone book, text messages(read and unread), and call history,including history of calls when your cellularphone was not connected to the system.In addition, if you connect a media device,the system creates and retains an index ofsupported media content. The system alsorecords a short development log ofapproximately 10 minutes of all recentsystem activity. The log profile and othersystem data may be used to improve thesystem and help diagnose any problemsthat may occur.
The cellular profile, media device index,and development log will remain in thevehicle unless you delete them and aregenerally accessible only in the vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or the vehicle, we recommendyou perform a Master Reset to erase allstored information.
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SYNC™ (If Equipped)

If you want the system to carry out the followingVoice command
Adjust the level of voice interaction and feedback.Voice Settings | VoicePreferences
Hear a list of voice commands available in the current mode.Help
You can say any of the voice commands that appear within open and close brackets thatare separated by |. For example, where (cancel | stop | exit) appears you say; cancel orstop or exit.
You must say any of the voice commands that appear outside of open and close brackets.For example, where mobile (apps | applications) appears, you must say mobile followedby either apps or applications.
You do not need to say words that appear within square brackets. For example, for where(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
Note:SYNC Services and Vehicle health report are only available in the United States ofAmerica.
System Interaction and Feedback
The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings). You cancustomize the voice recognition system toprovide more or less instruction andfeedback.
The default setting is to a higher level ofinteraction in order to help you learn to usethe system. You can change these settingsat any time.
Adjusting the Interaction Level
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeVoice Control (page 69).
When prompted say the following:
If you want the system to carry out the followingVoice command
Voice Settings | Voice Preferences
Followed by either of the following:
Provide more detailed interaction and guidance.Interaction ModeStandard
Provide less audible interaction and more tone prompts.Interaction ModeAdvanced
The system defaults to the standard interaction mode.
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SYNC™ (If Equipped)E142599

Press the phone button to enter the Phone Menu, then scroll to:
Action and DescriptionMessage
Press the OK button to redial the last number called.Phone RedialPress the OK button again to confirm.
Access any previously dialed, received or missed calls after you
connect your Bluetooth-enabled cell phone to SYNC.1Call History
Press the OK button then select one of the following and pressthe OK button again to confirm.
Incoming calls
Outgoing calls
Missed calls
The system attempts to automatically re-download yourphonebook and call history each time your cell phone connectsto SYNC (if the auto download feature is on and your Bluetooth-enabled cell phone supports this feature).
Access and call any contacts in your previously downloaded
phonebook.1,2Phonebook
If your phonebook has less than 255 entries, they appearalphabetically in flat file mode. If there are more than 255entries, the system will organize them into alphabeticalcategories.
1. Press the OK button.
2. Scroll to the desired contact.
3. Press OK or the phone button to call the contact.
Press the OK button to send, download, read and delete text
messages.1Text messaging
View your cell phone's status, set ring tones, select yourmessage notification, change phonebook entries and automat-
ically download your cell phone content among other features.1
Phone settings
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions.3SYNC Services
Automatically place an emergency call to a 911 operator
following a crash.4911 Assist
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SYNC™ (If Equipped)