roof FORD EXPLORER 2015 5.G User Guide

Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not created by California
Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,
resorting to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
Customer Assistance295
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The high-current fuses are coded as follows:
Fuse or relay
numberFuse amp
ratingProtected components
1 — Not used
2 — Not used
3 30A** Trailer brake control module
4 30A** Wipers, Front washer
5 50A** Anti-lock brake system pump
6 — Not used
7 30A** Power liftgate
8 20A** Moonroof
9 20A** Power point #2 (console rear)
10 — 3rd row rear seat release relay
11 — Rear window defroster relay
12 — Trailer tow battery charge relay
13 — Starter motor relay
14 — Engine cooling fan #2 high speed
relay
15 — Fuel pump relay
16 — Not used
97
98
77969594
93 92 91 90 89
88
66
4478
56
39
26
18 1617
312 4 5 6 7 8 919 20 21 22 23 2427 28 29 30 3140 41 42 4355
57 58 59 60 61 62 63 64 6579 80 81 82 83 84 85 86 87
67
45
32
10 11 12 1333 34 3546 47 48 49 50 5168 69 70 71 72 74
73 76
75
53
37 36 54
38
25
151452
Fuses301
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Fuse or relay
numberFuse amp
ratingProtected components
38 10A Auto-dimming rearview mirror,
Moonroof
39 15A High beam headlamp shutters
40 10A Rear park lamps, License plate
lamps, Trailer tow park lamps
41 7.5A Overdrive cancel, Tow/haul
42 5A Not used (spare)
43 10A Not used (spare)
44 10A Not used (spare)
45 5A Not used (spare)
46 10A Climate control module
47 15A Fog lamps, left and right turn
signal mirror feed
48 30A Circuit
BreakerRear power windows, Passenger
power window, One-touch down
(driver side only), Driver window
switch
49 Delayed
accessory relayBody control module
Fuses309
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact an authorized dealer or visit our online store at
www.Accessories.Ford.com (United States only).
Ford Motor Company will repair or replace any properly authorized
dealer-installed Ford Genuine Accessory found to be defective in
factory-supplied materials or workmanship during the warranty period, as
well as any component damaged by the defective accessories.
Ford Motor Company will warrant your accessory through the warranty
that provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehicle limited warranty.
Contact an authorized dealer for details and a copy of the warranty.
Exterior style
•Hood deflectors
•Bumper protector
•Side window deflectors
•Splash guards
Interior style
•Ambient lighting
•Floor mats
•Cargo area protector
•Rear console
Lifestyle
•Ash cup (smoker’s package)
•Trailer hitch balls
•Car covers*
•Rear seat entertainment*
•Cargo organization and management
•Trailer hitch drawbars, and towing accessories
•Camping tent*
•Racks and carriers*
•Roof crossbars
394Accessories
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Gauges ...............................115–116
odometer .................................127
trip odometer ..........................127
H
Hazard flashers .........................288
HD Radio™ ...............................481
Headlamps
aiming ......................................333
bulb specifications ..................339
flash to pass ..............................98
high beam .........................98, 101
Head restraints .........................156
Heated steering wheel ..............530
Heating ......................144, 146, 148
Help ............................................529
Hill descent mode .....................226
Hill start assist ..........................221
Homelink wireless control
system ........................................177
Hood ..........................................311
How to use voice commands ...475
I
Ignition ...............................188, 384
Illuminated visor mirror ...112–113
Information displays .................123
Inspection/maintenance (I/M)
testing ........................................204
Instrument panel
cleaning ...................................345
cluster ......................................117
Intelligent Access Key ................63J
Jack ............................................375
positioning ...............................375
storage .....................................375
Joining two calls
(multiparty/conference call) ....425
Jump-starting your vehicle ......289
K
Keyless entry system
autolock .....................................76
keypad .......................................82
locking and unlocking doors ....84
programming entry code .........82
Keys .......................................63, 85
positions of the ignition .........188
L
Lamps
bulb replacement
specifications chart ................339
headlamps, flash to pass ..........98
interior lamps .................104–105
Lane keeping system ................250
LATCH anchors ...........................31
Liftgate ............................74, 78–79
Lights, warning and indicator ..117
Listening to music ....................478
Loading instructions .................272
Load limits .................................265
Locks
autolock .....................................76
childproof ..................................37
doors ..........................................73
Lubricant specifications ...........386
Index591
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Lug nuts ....................................382
M
Making and receiving calls .......501
MAP DVD - Loading and
Unloading ..................................501
Map icons ..................................540
Map mode ..................................539
Map preferences .......................537
Map updates ..............................542
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................453
Message center .........................123
warning messages ...........127, 133
Mirrors ...............................109, 112
fold away .................................109
programmable memory ............65
side view mirrors (power) .....109
Moon roof ..................................113
Motorcraft® parts .............341, 391
MyFord Touch™ system ..........466
MyKey ..........................................69
N
Navigation features ...................533
Navigation voice commands ....543
Notifications ..............................513
P
Pairing other phones ........423, 500
Pairing your phone ...................500
Pairing your phone for
the first time .....................422, 500Parental MyKey programming ...69
Park Assist ................................230
Parking brake ............................220
Parts
(see Motorcraft® parts) ..........391
Passenger Occupant
Classification Sensor ...................54
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................433
Phone redial ..............................427
Phone settings ..................504, 526
Phone voice commands ............505
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................451
POI categories ...........................535
Point of Interest (POI) .............535
Power distribution box
(see Fuses) ...............................300
Power door locks ........................73
Power liftgate ..............................79
Power mirrors ...........................109
Powerpoint ................................182
Power steering ..........................262
fluid, checking and adding ....326
Power Windows .........................107
Privacy information ..........419, 472
Push button start system .........188
Putting a call on/off hold .........425
Q
Quick touch buttons .................541
592Index
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R
Radio ..........................401, 406–407
AM/FM .....................................480
Single CD ................401, 406–407
Radio reception .........................399
Radio voice commands .............485
Rear heated seats .....................167
Rear view camera
display ................................234, 521
Rear window
defroster ....................144, 146, 148
Receiving a text
message .............................429, 503
Recommendations for
attaching safety restraints for
children ........................................25
Relays ........................................300
Remote entry system
illuminated entry ......................77
locking/unlocking doors ...........73
opening the trunk .....................74
replacing the batteries .............64
Remote start climate
operation ...................................154
Reverse sensing system ...........229
Roadside assistance ..................286
Roll stability control .................224
Roof rack ...................................264
Route preferences ....................537
S
Safety Belt Maintenance ............48
Safety belts (see Safety
restraints) ..............................40, 43
Safety defects, reporting ..........299Safety information ............418, 470
Safety restraints ..............40–41, 43
Belt-Minder® ............................44
Belt-Minder®,
deactivating/activating .............45
extension assembly ..................43
for adults .............................40–41
for children ...............................25
inflatable safety belt .................46
Occupant Classification
Sensor ........................................54
safety belt maintenance ...........48
seat belt maintenance ..............48
warning light and chime ..........44
Safety restraints -
LATCH anchors ...........................31
Safety seats for children ............25
Safety Compliance
Certification Label ....................393
Satellite Radio ...................401, 486
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............576
SD card ......................416, 493, 533
Seat belts
(see Safety restraints) ...............40
Seats ..........................................166
child safety seats ......................25
climate control ........................165
easy access/easyout feature ..163
front seats ...............159–160, 164
heated ..............................163, 167
memory seat .....................65, 162
second row seats ....................166
third row seats ........168, 173–174
Second-row power fold seat ....170
SecuriCode keyless entry
system ..........................................82
Index593
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