ECU FORD EXPLORER 2015 5.G Workshop Manual

Phone issues
Issue Possible
cause(s)Possible solution(s)
The system says
Phonebook
Downloaded but
my phonebook in
SYNC is empty or
is missing
contacts.Limitations on
your phone’s
capability.•Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
•Remove any pictures or
special ring tones associated
with the missing contact.
I am having
trouble
connecting my
phone to SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
•Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
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USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble connecting
my device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device does
not have an auto-install program
or active security settings.
SYNC does not
recognize my
device when I turn
on the car.This is a device
limitation.Make sure you are not leaving the
device in your vehicle during very
hot or cold temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
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DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS:
•Speech Recognition:If the SOFTWARE includes speech recognition
component(s), you should understand that speech recognition is an
inherently statistical process and that recognition errors are inherent
in the process. Neither FORD MOTOR COMPANY nor its suppliers
shall be liable for any damages arising out of errors in the speech
recognition process.
•Limitations on Reverse Engineering, Decompilation and
Disassembly:You may not reverse engineer, decompile, or
disassemble nor permit others to reverse engineer, decompile or
disassemble the SOFTWARE, except and only to the extent that such
activity is expressly permitted by applicable law notwithstanding this
limitation.
•Limitations on Distributing, Copying, Modifying and Creating
Derivative Works:You may not distribute, copy, make modifications
to or create derivative works based on the SOFTWARE, except and
only to the extent that such activity is expressly permitted by
applicable law notwithstanding this limitation.
•Single EULA:The end user documentation for the DEVICE and
related systems and services may contain multiple EULAs, such as
multiple translations and/or multiple media versions (e.g., in the user
documentation and in the software). Even if you receive multiple
EULAs, you are licensed to use only one (1) copy of the SOFTWARE.
•SOFTWARE Transfer:You may permanently transfer your rights
under this EULA only as part of a sale or transfer of the DEVICE,
provided you retain no copies, you transfer all of the SOFTWARE
(including all component parts, the media and printed materials, any
upgrades, and, if applicable, the Certificate(s) of Authenticity), and
the recipient agrees to the terms of this EULA. If the SOFTWARE is
an upgrade, any transfer must include all prior versions of the
SOFTWARE.
•Termination:Without prejudice to any other rights, FORD MOTOR
COMPANY or MS may terminate this EULA if you fail to comply with
the terms and conditions of this EULA.
•Security Updates/Digital Rights Management:Content owners use
the WMDRM technology included in your DEVICE to protect their
intellectual property, included copyrighted content. Portions of the
SOFTWARE on your DEVICE use WMDRM software to access
WMDRM-protected content. If the WMDRM software fails to protect
the content, content owners may ask Microsoft to revoke the
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otherwise require your undivided attention, and you therefore agree to
comply with the following when using the Telenav Software: (a) observe
all traffic laws and otherwise drive safely; (b) use your own personal
judgment while driving. If you feel that a route suggested by the Telenav
Software instructs you to perform an unsafe or illegal maneuver, places
you in an unsafe situation, or directs you into an area that you consider
to be unsafe, do not follow such instructions; (c) do not input
destinations, or otherwise manipulate the Telenav Software, unless your
vehicle is stationary and parked; (d) do not use the Telenav Software for
any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful
purposes, or in any manner inconsistent with this Agreement; (e)
arrange all GPS and wireless devices and cables necessary for use of the
Telenav Software in a secure manner in your vehicle so that they will not
interfere with your driving and will not prevent the operation of any
safety device (such as an airbag).
You agree to indemnify and hold Telenav harmless against all claims
resulting from any dangerous or otherwise inappropriate use of the
Telenav Software in any moving vehicle, including as a result of your
failure to comply with the directions above.
2.Account Information
You agree: (a) when registering the Telenav Software, to provide Telenav
with true, accurate, current, and complete information about yourself,
and (b) to inform Telenav promptly of any changes to such information,
and to keep it true, accurate, current and complete.
3.Software License
Subject to your compliance with the terms of this Agreement, Telenav
hereby grants to you a personal, non-exclusive, non-transferable license
(except as expressly permitted below in connection with your permanent
transfer of the Telenav Software license), without the right to sublicense,
to use the Telenav Software (in object code form only) in order to access
and use the Telenav Software. This license shall terminate upon any
termination or expiration of this Agreement. You agree that you will use
the Telenav Software only for your personal business or leisure purposes,
and not to provide commercial navigation services to other parties.
3.1 License limitations
You agree not to do any of the following: (a) reverse engineer,
decompile, disassemble, translate, modify, alter or otherwise change the
Telenav Software or any part thereof; (b) attempt to derive the source
code, audio library or structure of the Telenav Software without the prior
express written consent of Telenav; (c) remove from the Telenav
Software, or alter, any of Telenav’s or its suppliers’ trademarks, trade
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IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE
OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR
INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF
THIS DATA; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS
OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR
USE OF OR INABILITY TO USE THIS DATA, ANY DEFECT IN THIS
DATA, OR THE BREACH OF THESE TERMS OR CONDITIONS,
WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF HERE OR ITS LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States,
Territories and Countries do not allow certain liability exclusions or
damages limitations, so to that extent the above may not apply to you.
Export Control:You agree not to export from anywhere any part of the
Data or any direct product thereof except in compliance with, and with
all licenses and approvals required under, applicable export laws, rules
and regulations, including but not limited to the laws, rules and
regulations administered by the Office of Foreign Assets Control of the
U.S. Department of Commerce and the Bureau of Industry and Security
of the U.S. Department of Commerce. To the extent that any such export
laws, rules or regulations prohibit HERE from complying with any of its
obligations hereunder to deliver or distribute Data, such failure shall be
excused and shall not constitute a breach of this Agreement.
Entire Agreement:These terms and conditions constitute the entire
agreement between HERE (and its licensors, including their licensors
and suppliers) and you pertaining to the subject matter hereof, and
supersedes in their entirety any and all written or oral agreements
previously existing between us with respect to such subject matter.
Severability:You and HERE agree that if any portion of this agreement
is found illegal or unenforceable, that portion shall be severed and the
remainder of the Agreement shall be given full force and effect.
Governing Law:The above terms and conditions shall be governed by
the laws of the State of Illinois (for Data for the Americas and/or the
Asia Pacific region) or The Netherlands (for Data for Europe, the Middle
East and Africa), without giving effect to (i) its conflict of laws
provisions, or (ii) the United Nations Convention for Contracts for the
International Sale of Goods, which is explicitly excluded. For any and all
disputes, claims and actions arising from or in connection with the Data
(“Claims”), you agree to submit to the personal jurisdiction of (a) the
State of Illinois for Claims related to Data for the Americas and/or the
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R
Radio ..........................401, 406–407
AM/FM .....................................480
Single CD ................401, 406–407
Radio reception .........................399
Radio voice commands .............485
Rear heated seats .....................167
Rear view camera
display ................................234, 521
Rear window
defroster ....................144, 146, 148
Receiving a text
message .............................429, 503
Recommendations for
attaching safety restraints for
children ........................................25
Relays ........................................300
Remote entry system
illuminated entry ......................77
locking/unlocking doors ...........73
opening the trunk .....................74
replacing the batteries .............64
Remote start climate
operation ...................................154
Reverse sensing system ...........229
Roadside assistance ..................286
Roll stability control .................224
Roof rack ...................................264
Route preferences ....................537
S
Safety Belt Maintenance ............48
Safety belts (see Safety
restraints) ..............................40, 43
Safety defects, reporting ..........299Safety information ............418, 470
Safety restraints ..............40–41, 43
Belt-Minder® ............................44
Belt-Minder®,
deactivating/activating .............45
extension assembly ..................43
for adults .............................40–41
for children ...............................25
inflatable safety belt .................46
Occupant Classification
Sensor ........................................54
safety belt maintenance ...........48
seat belt maintenance ..............48
warning light and chime ..........44
Safety restraints -
LATCH anchors ...........................31
Safety seats for children ............25
Safety Compliance
Certification Label ....................393
Satellite Radio ...................401, 486
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............576
SD card ......................416, 493, 533
Seat belts
(see Safety restraints) ...............40
Seats ..........................................166
child safety seats ......................25
climate control ........................165
easy access/easyout feature ..163
front seats ...............159–160, 164
heated ..............................163, 167
memory seat .....................65, 162
second row seats ....................166
third row seats ........168, 173–174
Second-row power fold seat ....170
SecuriCode keyless entry
system ..........................................82
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SecuriLock passive anti-theft
system ..........................................85
Selecting your media source
(USB, Line in, BT audio) .........448
Sending new text messages .....503
Setting a destination ................533
Setting a destination by
voice ...........................................534
Settings ......................................518
Setting the clock ...............401, 518
Side air curtain ...........................58
Side-curtain airbags system .......58
SIRIUS® satellite radio ....401, 486
SIRIUS satellite radio voice
commands .................................488
SIRIUS Travel Link ...................510
SIRIUS Travel Link voice
commands .................................511
Snowplowing ...............................16
SOS Post Crash Alert .................51
Spark plugs,
specifications .....................384, 391
Special notice
ambulance conversions ............16
utility-type vehicles ..................16
Specification chart,
lubricants ...................................386
Stability system .........................224
Starting your vehicle ................189
jump starting ..........................289
push button start system .......188
Steering wheel ............................90
controls ......................................92
tilting ...................................90–91
Sun visor ....................................112Supplemental Restraint System
(SRS) (see airbags) ....................52
Supported media file types ......496
Supported player, media
formats and metadata
information ................................496
SYNC® AppLink™ ...................444
SYNC® customer
support ..............................418, 470
SYNC® Services ................441, 506
System settings .........................521
T
Temperature control
(see Climate control) ......144, 146,
148, 530
Text messaging .................429, 502
Text messaging (sending,
downloading, deleting) .....429, 431
Third-row power fold seat .......175
Tilt steering wheel ................90–91
Tires ...........................354–355, 375
alignment ................................368
care ..........................................353
changing ..........................375, 377
checking the pressure ............364
inflating ...................................362
label .........................................361
replacing ..................................366
rotating ....................................369
safety practices .......................368
sidewall information ...............357
snow tires and chains ............370
spare tire .................................375
terminology .............................356
tire grades ...............................355
treadwear ........................355, 364
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