fuel FORD EXPLORER 2020 Owners Manual

Climate Control
Automatic Climate Control
......................137
Hints on Controlling the Interior Climate ........................................................................\
.
139
Rear Passenger Climate Controls .........
140
Heated Windshield ......................................
141
Heated Rear Window .................................
142
Heated Exterior Mirrors ..............................
142
Remote Start .................................................
142
Interior Air Quality
What Is the Cabin Air Filter ......................
143
Locating the Cabin Air Filter ....................
143
Replacing the Cabin Air Filter ..................
143
Seats
Sitting in the Correct Position .................
144
Head Restraints ...........................................
144
Manual Seats ................................................
147
Power Seats ..................................................
148
Memory Function ........................................
150
Rear Seats ......................................................
152
Heated Seats ................................................
156
Climate Controlled Seats .........................
158
Rear Occupant Alert System
What is the Rear Occupant Alert System ........................................................................\
160
How Does the Rear Occupant Alert System Work ............................................
160
Rear Occupant Alert System Precautions ........................................................................\
160
Rear Occupant Alert System Limitations ........................................................................\
160
Switching Rear Occupant Alert System On and Off .................................................
160
Rear Occupant Alert System Indicators ........................................................................\
..
161
Rear Occupant Alert System Audible Warnings ......................................................
161Garage Door Opener
Universal Garage Door Opener
..............
162
Auxiliary Power Points
Auxiliary Power Points ...............................
167
Wireless Accessory Charger ....................
168
Storage Compartments
Cup Holders .....................................................
171
Center Console ...............................................
171
Overhead Console ........................................
171
Starting and Stopping the Engine
General Information ....................................
172
Ignition Switch ...............................................
172
Keyless Starting ............................................
172
Starting a Gasoline Engine .......................
173
Starting a Hybrid Electric Vehicle System ........................................................................\
.
176
Engine Block Heater ...................................
178
Unique Driving Characteristics
Auto-Start-Stop ..........................................
180
Hybrid Vehicle Operation - 3.3L, Hybrid Electric Vehicle (HEV) ...........................
182
Hybrid Vehicle Frequently Asked Questions - 3.3L, Hybrid Electric
Vehicle (HEV) ...........................................
184
Fuel and Refueling
Safety Precautions .....................................
186
Fuel Quality - E85 .......................................
186
Fuel Quality - Gasoline .............................
188
Fuel Filler Funnel Location ......................
188
Running Out of Fuel ...................................
188
Refueling - Excluding: Hybrid Electric Vehicle (HEV) ...........................................
190
Refueling - Hybrid Electric Vehicle (HEV) ........................................................................\
.
193
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents

Fuel Consumption
......................................195
Engine Emission Control
Emission Law ................................................
197
Catalytic Converter .....................................
198
High Voltage Battery
General Information ...................................
201
Transmission
Automatic Transmission ..........................
202
Four-Wheel Drive
Principle of Operation ..............................
208
Using Four-Wheel Drive ..........................
208
Brakes
General Information ...................................
214
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
215
Electric Parking Brake ................................
215
Hill Start Assist ..............................................
217
Auto Hold ........................................................
218
Reverse Braking Assist
What Is Reverse Braking Assist .............
220
Reverse Braking Assist Precautions .....
220
Switching Reverse Braking Assist On and Off ..................................................................
221
Overriding Reverse Braking Assist .........
221
Reverse Braking Assist Indicators ..........
221
Reverse Braking Assist – Troubleshooting ......................................
222
Traction Control
Principle of Operation ...............................
224
Using Traction Control ..............................
224
Stability Control
Principle of Operation ...............................
225Using Stability Control
..............................
226
Hill Descent Control
What Is Hill Descent Control ..................
228
Switching Hill Descent Control On and Off ................................................................
228
Setting the Hill Descent Speed .............
228
Hill Descent Control Indicator ................
229
Parking Aids
Principle of Operation ...............................
230
Rear Parking Aid ..........................................
230
Front Parking Aid .........................................
232
Side Sensing System .................................
234
Active Park Assist .......................................
235
Rear View Camera ......................................
238
360 Degree Camera ...................................
241
Cruise Control
What Is Cruise Control ..............................
244
Switching Cruise Control On and Off ........................................................................\
244
Setting the Cruise Control Speed ........
244
Canceling the Set Speed .........................
245
Resuming the Set Speed .........................
245
Cruise Control Indicators .........................
245
Adaptive Cruise Control
How Does Adaptive Cruise Control With Stop and Go Work .................................
246
What Is Adaptive Cruise Control With Lane Centering ........................................
246
What Is Intelligent Adaptive Cruise Control ........................................................
246
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Lane Centering .............................
246
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Stop and Go ..................................
246
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents

Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Lane Centering ..............................247
Adaptive Cruise Control Limitations - Vehicles With: Adaptive Cruise Control
With Stop and Go ..................................
248
Switching Adaptive Cruise Control On and Off .......................................................
250
Setting the Adaptive Cruise Control Speed .........................................................
250
Setting the Adaptive Cruise Control Gap ........................................................................\
.
251
Canceling the Set Speed .........................
252
Resuming the Set Speed .........................
252
Overriding the Set Speed .........................
252
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Lane Centering ..............................
253
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Stop and Go ...................................
253
Adaptive Cruise Control Indicators - Vehicles With: Intelligent Adaptive
Cruise Control ..........................................
253
Switching From Adaptive Cruise Control to Cruise Control .....................................
253
Switching Lane Centering On and Off ........................................................................\
254
Switching Intelligent Mode On and Off ........................................................................\
255
Adjusting the Set Speed Tolerance ......
255
Adaptive Cruise Control – Troubleshooting ......................................
256
Driving Aids
Driver Alert ....................................................
259
Lane Keeping System ...............................
260
Blind Spot Information System ............
264
Cross Traffic Alert .......................................
268
Traffic Sign Recognition ............................
272
Steering ...........................................................
273
Pre-Collision Assist ....................................
274Drive Mode Control
What Is Drive Mode Control
....................
279
Selecting a Drive Mode .............................
279
Drive Modes ..................................................
279
Load Carrying
Rear Under Floor Storage .........................
281
Cargo Nets ......................................................
281
Luggage Covers ...........................................
282
Roof Racks and Load Carriers ...............
282
Load Limit ......................................................
283
Towing
Towing a Trailer ...........................................
289
Trailer Sway Control ..................................
290
Recommended Towing Weights ..........
290
Essential Towing Checks .........................
293
Towing the Vehicle on Four Wheels .....
295
Driving Hints
Reduced Engine Performance ..............
296
Economical Driving ....................................
296
Cold Weather Precautions ......................
297
Breaking-In ....................................................
297
Driving Through Water ..............................
297
Floor Mats .....................................................
298
Roadside Emergencies
Roadside Assistance .................................
299
Hazard Flashers ..........................................
300
Fuel Shutoff .................................................
300
Jump Starting the Vehicle ........................
301
Collision, Damage or Fire Event ............
303
Post-Crash Alert System .........................
304
Transporting the Vehicle .........................
304
Customer Assistance
Getting the Services You Need .............
306
In California (U.S. Only) ............................
307
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents

The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................308
Utilizing the Mediation/Arbitration Program (Canada Only) .....................
309
Getting Assistance Outside the U.S. and Canada ......................................................
309
Ordering Additional Owner's Literature ........................................................................\
..
311
Reporting Safety Defects (U.S. Only) ........................................................................\
..
311
Reporting Safety Defects (Canada Only) ........................................................................\
..
311
Fuses
Fuse Specification Chart ...........................
313
Changing a Fuse ...........................................
321
Maintenance
General Information ..................................
323
Opening and Closing the Hood .............
323
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
324
Under Hood Overview - 3.0L ..................
325
Under Hood Overview - 3.3L ..................
326
Engine Oil Dipstick - 2.3L EcoBoost™ ........................................................................\
.
327
Engine Oil Dipstick - 3.0L .........................
327
Engine Oil Dipstick - 3.3L ..........................
327
Engine Oil Check ..........................................
327
Oil Change Indicator Reset .....................
328
Changing the Engine Air Filter - 2.3L EcoBoost™ ...............................................
329
Changing the Engine Air Filter - 3.0L ........................................................................\
330
Changing the Engine Air Filter - 3.3L .....
331
Engine Coolant Check ...............................
332
Automatic Transmission Fluid Check ........................................................................\
336
Brake Fluid Check ........................................
337
Power Steering Fluid Check ....................
338
Changing the 12V Battery ........................
338
Adjusting the Headlamps .......................
340Washer Fluid Check
....................................
341
Fuel Filter ........................................................
341
Checking the Wiper Blades .....................
342
Changing the Front Wiper Blades ........
342
Changing the Rear Wiper Blades ..........
342
Changing a Bulb ..........................................
343
Vehicle Care
General Information ..................................
345
Cleaning Products ......................................
345
Cleaning the Exterior .................................
346
Waxing ............................................................
347
Cleaning the Engine ...................................
347
Cleaning the Windows and Wiper Blades ........................................................................\
347
Cleaning the Interior ..................................
348
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
348
Cleaning Leather Seats ............................
349
Repairing Minor Paint Damage .............
350
Cleaning the Wheels .................................
350
Vehicle Storage ...........................................
350
Wheels and Tires
General Information ..................................
353
Tire Care .........................................................
355
Using Summer Tires ..................................
368
Using Snow Chains ...................................
368
Tire Pressure Monitoring System ..........
370
Changing a Road Wheel ..........................
376
Technical Specifications ..........................
382
Capacities and Specifications
Engine Specifications - 2.3L EcoBoost™ ........................................................................\
384
Engine Specifications - 3.0L ..................
385
Engine Specifications - 3.0L, ST ...........
385
Engine Specifications - 3.3L, Gasoline ........................................................................\
387
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents

Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- IntroductionE270480 E71340 E71880 E231160 E67017 E161353

Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Introduction

If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 469).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note: To find out if your vehicle has a
connectivity technology, visit
www .For dC onne c t e d . c om .
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note:
You cannot deactivate emergency
call systems that are required by law.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Introduction

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help if you’re in an accident. If
a crash deploys an airbag (excluding knee
airbags and rear inflatable seatbelts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 11).
EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- 911 Assist

Car Finder
Press the button twice within
three seconds. The horn sounds
and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding the Panic Alarm
Note: The panic alarm only operates when
the ignition is off. Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Remote Start (If Equipped) WARNING:
To avoid exhaust
fumes, do not use remote start if your
vehicle is parked indoors or in areas that
are not well ventilated.
Note: Do not use remote start if your fuel
level is low. The remote start button is on the
remote control.
This feature allows you to start your
vehicle from the outside. Your remote
control has an extended operating range.
If your vehicle has automatic climate
control, you can configure it to operate
when you remote start your vehicle.
See
Climate Control (page 137). A manual
climate control system runs at the setting
it was set to when you switched your
vehicle off.
Many states and provinces have
restrictions for the use of remote start. Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The system does not work if:
•
The ignition is on.
• The anti-theft alarm triggers.
• You disable the feature.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The service engine soon light is on.
Remote Control Feedback (If
Equipped)
An LED on the remote control provides
status feedback of remote start or stop
commands. Status
LED
Remote startsuccessful
Solid green
Remote stopsuccessful
Solid red
Request failed or
status not received
Blinking red
Status incomplete
Blinking green
Remote Starting Your Vehicle
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Keys and Remote ControlsE138623 E138624 E138625

PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. You can program the
restrictions to all keys except one. Any keys
that you did not program are administrator
keys or admin keys.
You can use admin keys to:
•
Create a MyKey with certain vehicle
restrictions.
• Program certain MyKey settings.
• Clear all MyKey restrictions.
After you program a MyKey, you can view
the following information through the
information display:
• The total number of admin keys and
MyKeys for your vehicle.
• The total distance a MyKey driver
traveled with your vehicle.
Note: Every MyKey receives the same
restrictions and settings. You cannot
program them individually.
Note: For vehicles equipped with a
push-button start switch: When both a
MyKey and an admin key are present when
you start your vehicle, the system recognizes
the admin key only. Standard Settings
Not every vehicle includes the features
listed below. If your vehicle has this
equipment, then you cannot change the
following settings when using a MyKey:
•
Seatbelt reminder or Belt-Minder™.
MyKey mutes the audio system until
drivers, and in some instances,
passengers, fasten their seatbelts.
Note: If your vehicle includes an
AM/FM radio or a very basic audio
system, then the radio may not mute.
• Earlier low-fuel warning. The low-fuel
warning activates earlier for MyKey
drivers, giving them more time to refuel.
• Certain driver alerts, stability systems
or parking aids turn on automatically
when you use the MyKey system. For
example, Blind Spot Information
System (BLIS), cross traffic alert, lane
departure warning or forward collision
warning. Note:
MyKey drivers may be
able to turn the lane departure warning
feature off, but this feature turns back
on automatically with every new key
cycle.
• Restricted touchscreen operation in
some markets. For example, MyKey
may prevent manual navigation
destination input while the vehicle is in
any gear other than park (P) or when
the vehicle reaches a certain rate of
speed.
• Satellite radio adult content
restrictions, if this feature is available
in your market.
Optional Settings
You can configure certain vehicle feature
settings when you first create a MyKey. You
can also change the settings afterward
with an admin key.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- MyKey
™