brake FORD EXPLORER 2021 Service Manual

3. Apply the parking brake.
4. Fully open the fuel filler door.
5. Check the fuel tank filler valve for any
debris that may be restricting its
movement.
6. Remove any debris from the fuel tank filler valve.
7. Fully insert a fuel pump nozzle or the fuel filler funnel provided with your
vehicle into the fuel filler pipe. See
Fuel Filler Funnel Location (page
187). This action should dislodge any
debris that may be preventing the fuel
tank filler valve from fully closing.
8. Remove the fuel pump nozzle or fuel filler funnel from the fuel filler pipe.
9. Fully close the fuel filler door.
Note: The message may not immediately
reset. If the message continues to appear
and a warning lamp illuminates, see your
authorized dealer as soon as possible.
REFUELING - HYBRID
ELECTRIC VEHICLE (HEV) WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes. WARNING:
The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury. WARNING:
Do not pry open the
fuel tank filler valve. This could damage
the fuel system. Failure to follow this
instruction could result in fire, personal
injury or death. WARNING: Do not remove the fuel
pump nozzle from its fully inserted
position when refueling. WARNING:
Stop refueling when
the fuel pump nozzle automatically
shuts off for the first time. Failure to
follow this will fill the expansion space
in the fuel tank and could lead to fuel
overflowing. WARNING:
Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire. WARNING:
Wait at least five
seconds before removing the fuel pump
nozzle to allow any residual fuel to drain
into the fuel tank. WARNING: Read and follow all the
instructions on the pump island.
1. When you stop your vehicle, shift into park (P) and switch the ignition off. 192
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Fuel and RefuelingE293006

GENERAL INFORMATION -
HYBRID ELECTRIC VEHICLE
(HEV)
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not touch the
electronic ignition system parts after you
have switched the ignition on or when
the engine is running. The system
operates at high voltage. Failure to
adhere to this warning could result in
serious personal injury or death. WARNING:
Keep your hands and
clothing clear of the engine cooling fan.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components. The high-voltage battery system is a
high-voltage, lithium-ion battery system.
The pack is located underneath the vehicle.
The high voltage battery system uses an
advanced active liquid heating and cooling
system to regulate high voltage battery
temperature and help maximize the life of
the high voltage battery.
Note:
The high-voltage battery does not
require regular service maintenance.
200
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing High Voltage Battery
(If Equipped)

AUTOMATIC TRANSMISSION
WARNING: Always fully apply the
parking brake and make sure you shift
into park (P). Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit engine performance,
which may result in difficulty maintaining
speed in traffic and could lead to serious
injury.
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
Understanding Your Transmission
Selector Positions
Your vehicle has an electronic transmission
shifter. The transmission selector is on the
center console. Park.
P
Reverse.
R
Neutral.
N
Drive.
D
Manual.
M
LowL
The instrument cluster displays the current
gear.
Note: Your vehicle could come with low (L)
or manual (M) in the center of the selector
depending on trim level.
Park (P)
With the transmission in park (P), your
vehicle locks the transmission and
prevents the wheels from turning. Always
come to a complete stop before putting
your vehicle into and out of park (P).
When you switch the ignition off, your
vehicle shifts into park (P). If you switch
the ignition off while your vehicle is moving,
the transmission first shifts into neutral (N)
until it reaches a speed less than
3 mph
(5 km/h) and then shifts into park (P).
201
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing TransmissionE227917

The electric parking brake may apply when
you shift to park (P) without the brake
pedal fully pressed. The electric parking
brake applies when you shift to park (P)
on large slopes. The electric parking brake
releases with the drive away release
function or manually as described in the
Releasing the Electric Parking Brake
section. See Electric Parking Brake
(page 215).
Note: A warning tone sounds if you open
the driver door and you have not shifted the
transmission selector to park (P).
Reverse (R)
With the transmission selector in reverse
(R), your vehicle moves backward. Always
come to a complete stop before shifting
into and out of reverse (R).
Neutral (N)
With the transmission selector in neutral
(N), you can start your vehicle and it is free
to roll. Hold the brake pedal down when in
this position.
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy and smoothness.
Shift the transmission selector to drive (D)
to allow your vehicle to move forward and
shift automatically through the forward
gears.
The transmission shifts to the appropriate
gear for optimum performance based on
ambient temperature, road slope, vehicle
load and your input. Manual Mode (M) - Vehicles with
Paddle Shifters
With the transmission selector in manual
(M), the driver can change gears up or
down. After selecting the Manual (M)
button while the transmission range
selector is in Drive (D) position you now
have control of selecting the gear you
desire using shift buttons on the steering
wheel. See Understanding your SelectShift
Automatic
™ transmission later in this
section.
To exit manual mode, push the manual
(M) button on your transmission selector.
Low (L) - Vehicles without Paddle
Shifters
With the transmission selector in low (L),
your vehicle provides maximum engine
braking. You can shift the transmission into
low (L) at any vehicle speed. The intent is
not for use under extended or normal
driving conditions, and results in lower fuel
economy.
Automatic Return to Park
Note: This feature does not operate when
your vehicle is in Stay in Neutral mode or
neutral tow.
The transmission returns to park (P) if any
of the following occur:
• You switch the ignition off.
• Your seatbelt is not fastened, and you
open the driver door.
• The driver door is open, and you
unfasten your seatbelt.
If you switch the ignition off when your
vehicle is moving, your vehicle shifts into
neutral (N) until it slows down enough to
shift into park (P).
202
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Transmission

Note:
This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not illuminate
when you open the driver door, or the
indicator illuminates with the driver door
closed, or Transmission not in Park cluster
message still displays when the shifter has
already selected reverse (R), neutral (N), or
drive (D) and driver door remains closed,
see your authorized dealer.
Stay in Neutral Mode
Note: Stay in neutral mode is a temporary
vehicle state that works with the engine
being in the running or OFF state. Once in
this mode, sufficient battery voltage must
be maintained or your vehicle returns to park
if the feature is left active for extended time
when engine is OFF.
Failure to follow this instruction could
result in vehicle damage not covered by
the vehicle Warranty.
Note: When entering an automatic car
wash, always enter the Stay in Neutral
Mode. Stay in Neutral Mode must be
enabled, if you are exiting the vehicle before
the car wash.
Extended usage of Stay in Neutral mode
may result in a battery voltage reduction
to level where the vehicle may no longer
start.
Do not tow your vehicle in this mode.
With the transmission selector in Stay in
Neutral Mode, you can start your vehicle
and it is free to roll.
To enter Stay in Neutral mode, do the
following:
1. Bring your vehicle to a complete stop.
2. Shift into neutral (N).
3. Press the manual (M) or low (L) button
within five seconds after shifting to
neutral (N). Note:
Stay in Neutral Mode confirmation
message appears in the information display
when your vehicle has entered Stay in
Neutral mode and the neutral (N) button
on the transmission selector slowly blinks.
To exit Stay in Neutral mode, press the
brake pedal and shift to park (P) or start
the engine and apply brakes to shift to
another driving range, for example drive
(D) or reverse (R).
Tow Mode (If Equipped) To activate tow mode, use the
drive mode switch on the center
console.
See Selecting a Drive
Mode (page 278).
The indicator light illuminates and a
message displays in the instrument cluster
when the system becomes active. Select
a different mode to turn the system off.
The Tow Mode Feature:
• Moves upshifts to higher engine speeds
to reduce the frequency of
transmission shifting.
• Provides engine braking in all forward
gears, which slows your vehicle and
assist you in controlling your vehicle
when descending a grade.
• Depending on driving conditions and
load conditions, it may downshift the
transmission, slow your vehicle and
control your vehicle speed when
descending a hill, without pressing the
accelerator pedal. The amount of
downshift braking provided varies
based upon the amount you press the
brake pedal.
The tow mode feature improves
transmission operation when towing a
trailer or a heavy load. All transmission
gear ranges are available when using tow
mode.
203
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing TransmissionE161509

SelectShift Automatic
™
Transmission (If Equipped)
Your vehicle has a SelectShift Automatic
transmission, which gives you the ability
to change gears up or down, without a
clutch, as preferred.
To prevent the engine from running at too
low an RPM, which may cause it to stall,
SelectShift still automatically makes some
downshifts if it has determined that you
have not downshifted in time. Although
SelectShift makes some downshifts for
you, it still allows you to downshift at any
time if SelectShift determines that
damage to the engine from over-revving
does not occur.
Note: Engine damage may occur if you
maintain excessive engine revving without
shifting.
Note: Vehicles may have either steering
wheel controls or gearshift lever controls.
SelectShift could upshift if the engine
reaches its RPM limit. It may also be
upshifted by pressing the + button on the
steering wheel or shift lever control.
Pull the + paddle on the steering wheel
or push the + button on the gearshift
lever to activate SelectShift.
• Pull the right paddle (+) to upshift.
• Pull the left paddle (–) to downshift. SelectShift in drive (D):
•
Provides a temporary manual mode
for performing more demanding
maneuvers with extra control of gear
selection, for example, when towing or
overtaking. This mode holds a selected
gear for a temporary period of time
dependent on driver inputs, for
example, steering or accelerator pedal
input.
• You can exit SelectShift by holding the
(+) for two seconds or by driving
normally.
SelectShift in manual (M):
• Provides a permanent manual gear
selection with full control of gear
selection.
• You can exit SelectShift by pushing the
manual (M) button plus holding the
(+). This will shift you into the correct
gear.
The instrument cluster displays your
currently selected gear. If you request an
unavailable gear due to vehicle conditions,
for example, low speed, too high engine
speed for requested gear selection, the
current gear flashes three times.
Note: At full accelerator pedal travel, the
transmission automatically downshifts for
maximum performance.
Manual Park Release (MPR) WARNING:
When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate.
204
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing TransmissionE144821

WARNING: If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible. WARNING:
Do not drive your
vehicle until you verify that the
stoplamps are working.
Use the manual park release to move your
transmission from the park (P) position in
the event of an electrical malfunction or
emergency.
Activating the Manual Park Release
Cable 1.
Apply the parking brake. See Electric
Parking Brake
(page 215).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you require an external power to apply the
parking brake.
2. Using the key or a flat head screwdriver,
maximum length
5 in (120 mm), as
shown in the picture, carefully open the
access cover under the arm rest
console.
See Keys and Remote
Controls (page 57). 3. Turn the vehicle ignition on without
starting the vehicle by pressing the
ignition push to start without pressing
the brake.
4. Once in the driver seat, fully apply the brake pedal and hold. Do not release. Note:
A:
2.0 in (50 mm) B: 0.1 in (3.3 mm)
5. Insert a screwdriver type tool, see description, or your car key into the
Manual Park Release (MPR) lever slot.
Pull the manual park release lever
toward the rear until the detent in the
slot pops up, against the tool or key.
Allow full upward travel of detent,
approximately
0.28 in (7 mm) in the
park override mode (Click). You can
remove the tool. If done correctly, a
message on the instrument cluster
displays Park Not Available,
Transmission Not in Park, or Shift
System Fault.
6. With your foot still fully applied on the
brake pedal, disengage the parking
brake.
See Electric Parking Brake
(page 215).
7. Your vehicle remains in neutral (N) for emergency towing purposes.
8. Switch off the ignition.
9. Once safe, and there is no risk of your vehicle rolling, disconnect the negative
(black) battery cable from the battery.
205
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing TransmissionE292050 E317360

Returning Your Vehicle to Normal
Mode
1.
Reconnect the negative (black) battery
cable to the battery.
2. Apply the parking brake. See Electric
Parking Brake (page 215).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you require an external power to apply the
parking brake.
3. Fully apply the brake pedal and hold, do not release.
4. Insert the screwdriver tool or car key fully into the manual park release lever
slot. Push the tool downwards. The
system detent releases and the manual
park release lever moves forward,
allowing the vehicle to go back into
park (P). Remove the tool or car key.
5. Install the access cover.
6. With your foot fully applied on the brake pedal, start your vehicle. Confirm
that your vehicle is in the park (P)
position and that the instrument
cluster indicates park (P). 7. If the instrument cluster does not
display the park (P) position or there
is a message stating park (P) is not
available, transmission not in park (P)
or a shift system fault, apply the
parking brake before exiting your
vehicle and contact an authorized
dealer for service.
If Your Vehicle Gets Stuck in Mud
or Snow
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
rock it out by shifting between forward and
reverse gears, stopping between shifts in
a steady pattern. Press lightly on the
accelerator in each gear.
206
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing TransmissionE297270

Driving in Special Conditions With
Four-Wheel drive (4WD)
Note:
Use of the 4WD system in slippery,
deep snow, and sand drive modes on dry
surfaces could produce some vibration,
driveline bind up, or excessive tire wear as
these drive modes are intended for slippery
and loose surfaces.
Note: The design of 4WD vehicles are for
driving on sand, snow, mud and rough roads
and have operating characteristics that are
somewhat different from conventional
vehicles, both on and off the highway.
Basic Operating Principles in Special
Conditions
• Drive slower in strong crosswinds which
can affect the normal steering
characteristics of your vehicle.
• Be extremely careful when driving on
pavement made slippery by loose sand,
water, gravel, snow or ice. If Your Vehicle Goes Off the Edge of the
Pavement
•
If your vehicle goes off the edge of the
pavement, slow down, but avoid severe
brake application, ease the vehicle
back onto the pavement only after
reducing your speed. Do not turn the
steering wheel too sharply while
returning to the road surface.
• It could be safer to stay on the apron
or shoulder of the road and slow down
gradually before returning to the
pavement. You could lose control if you
do not slow down or if you turn the
steering wheel too sharply or abruptly.
• It often could be less risky to strike
small objects, such as highway
reflectors, with minor damage to your
vehicle rather than attempt a sudden
return to the pavement which could
cause the vehicle to slide sideways out
of control or rollover. Remember, your
safety and the safety of others should
be your primary concern.
If Your Vehicle Gets Stuck WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible. WARNING:
Do not spin the wheels
at over 34 mph (55 km/h). The tires may
fail and injure a passenger or bystander.
209
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Four-Wheel Drive
(If Equipped)

If your vehicle gets stuck in mud or snow
you can rock it out by shifting between
forward and reverse gears, stopping
between shifts, in a steady pattern. Press
lightly on the accelerator in each gear.
If your vehicle comes with AdvanceTrac®
with Roll Stability Control
™, it could be
beneficial to disengage the AdvanceTrac®
with Roll Stability Control ™ system while
attempting to rock the vehicle.
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission could occur.
Note: Do not rock the vehicle for more than
a few minutes or damage to the
transmission and tires could occur or the
engine could overheat.
Emergency Maneuvers
• In an unavoidable emergency situation
where a sudden sharp turn must be
made, remember to avoid
"over-driving" your vehicle (for
example, turn the steering wheel only
as rapidly and as far as required to
avoid the emergency). Excessive
steering can result in less vehicle
control, not more. Additionally, smooth
variations of the accelerator and/or
brake pedal pressure should be utilized
if changes in vehicle speed are called for. Avoid abrupt steering, acceleration
or braking which could result in an
increased risk of loss of vehicle control,
vehicle rollover and/or personal injury.
Use all available road surface to return
the vehicle to a safe direction of travel.
• In the event of an emergency stop,
avoid skidding the tires and do not
attempt any sharp steering wheel
movements.
• If the vehicle goes from one type of
surface to another (i.e., from concrete
to gravel) there is a change in the way
the vehicle responds to a maneuver
(steering, acceleration or braking).
Again, avoid these abrupt inputs.
Sand
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
Avoid excessive speed because vehicle
momentum can work against you and
cause the vehicle to become stuck to the
point that assistance could be required
from another vehicle. Remember, you
could be able to back out the way you
came if you proceed with caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability could
be limited.
Note: Driving through deep water could
damage your vehicle.
When driving through water, determine the
depth; avoid water higher than the bottom
of the hubs (if possible) and proceed
slowly. If the ignition system gets wet, the
vehicle could stall.
210
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Four-Wheel Drive (If Equipped)