FORD EXPLORER SPORT 2002 1.G Owners Manual

Spare tire information
The spare tire on your vehicle can be used as a spare tire or a regular
tire. With 15”wheels, the wheel ornaments from the original wheel/tire
can be used on the spare tire.
Your spare tire and tools can be found in the following locations:
Tool Location
Spare Tire under the vehicle, just in front of the rear
bumper
Jack, lug nut wrench in the cargo area on the left rear quarter
panel, behind the interior access cover
Jack handle, jack
handle extensionbehind the rear seat under the carpet in the
cargo area
To remove the spare tire
1. Attach the jack handle to the lug
wrench. Pull on the jack handle to
ensure that it is locked in place.
2. Open the liftgate.
3. Insert the jack handle into the
opening just above the rear bumper.
Note:When properly installed the
handle will stop moving forward and
resistance will be felt.
4. Turn the lug wrench
counterclockwise until the tire is
lowered to the ground and the cable to the retainer is loose.
5. Slide the tire out from under the vehicle.
6. Remove the retainer from the center of the tire.
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To stow the spare tire
1. Lay the tire on the ground with
the valve stem facing up.
2. Slide the wheel under the vehicle.
3. Install the retainer through the
wheel center.
4. Turn the lug wrench clockwise
until the tire is in its original
position.
Note:the jack handle will spin freely when the tire is fully installed. It
will not allow you to overtighten.
How to change a flat tire
When one of the front wheels is off the ground, the transmission
alone will not prevent the vehicle from moving or slipping off the
jack, even if the vehicle is in P (Park) (automatic transmission) or R
(Reverse) (manual transmission).
To prevent the vehicle from moving when you change a tire, be
sure the parking brake is set, then block (in both directions) the
wheel that is diagonally opposite (other side and end of the vehicle) to
the tire being changed.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
Do not attempt to change a tire on the side of the vehicle close
to moving traffic. Pull far enough off the road to avoid the
danger of being hit when operating the jack or changing the wheel.
Before changing the tire:
1. Park on a level surface.
2. Activate the hazard flashers.
3. Place the gearshift lever in P (Park) (automatic transmission) or R
(Reverse) (manual transmission).
4. Set the parking brake.
5. Turn off the ignition.
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To change the tire:
Note:Passengers should not remain in the vehicle when the vehicle is
being jacked.
1. Block both the front and rear of
the wheel diagonally opposite the
flat tire. For example, if the right
front tire is flat, block the left rear
wheel.
2. Remove any wheel trim by inserting the flat end of the lug nut wrench
under the wheel trim flange, then twisting the wrench to pry it off.
3. Loosen, but do not remove, the
wheel lug nuts by turning them
one-half turn counterclockwise.
Slide the jack handle extension into
the end of the lug nut wrench. To
disconnect, depress the button and
pull apart.
4. Position the jack properly and turn the handle clockwise until the tire
is a maximum of 25 mm (1 inch) off the ground.
To lessen the risk of personal injury, do not put any part of your
body under the vehicle while changing a tire. Do not start the
engine when your vehicle is on the jack. The jack is only meant for
changing the tire.
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•Front
•Rear
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To lessen the risk of
personal injury, do not put
any part of your body under the
vehicle while changing a tire. Do
not start the engine when your
vehicle is on the jack. The jack is
only meant for changing the tire.
•Never use the differential as a
jacking point.
5. Remove the wheel lug nuts with the lug nut wrench.
6. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts (cone side in) until the wheel is
snug against the hub. Do not fully tighten the lug nuts until the wheel
has been lowered.
7. Lower the wheel by turning the jack handle counterclockwise.
8. Remove the jack and fully tighten
the lug nuts in the order shown.
9. Stow the flat tire. Refer to
Stowing the spare tire.
10. Stow the jack and lug nut
wrench. Make sure the jack is
fastened so it does not rattle when
you drive.
11. Unblock the wheels.
JUMP STARTING
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Note:Do not push start your vehicle. You could damage the catalytic
converter.
Batteries contain sulfuric acid which, if you come in contact
with, burns skin, eyes and clothing.
1
4 3
2 5
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Only connect batteries with the
same nominal voltage (12 volts).
Use jump leads with insulated
clamps and sufficient cross section.
Do not disconnect the battery from
the vehicle’s electrical system.
Suitable jump leads for this purpose
can be obtained from your dealer.
Note:(+) terminal is larger than
the (-) terminal.
Preparing to jump start your vehicle:
•Position the vehicles so they do not touch.
•Turn off all electrical equipment.
•Keep jumper cables away from moving parts (fan blades and belts).
1. Connect the positive (+) jumper
cable terminals from the dead
battery to the booster battery.
2. Connect the negative (-) jumper
cable terminal to the booster
battery.
3. Connect the jumper cable
terminal to a metal engine part (Do
not connect to the fuel rail).
Do not connect the end of
the second cable to the
negative (-) battery terminal of
the battery to be jumped. A spark
may cause an explosion of the
gases that surround the battery.
•Start the engine of the vehicle with the booster battery and run the
engine at medium speed.
•Start the engine of the vehicle with the dead battery.
•Turn the heater blower to HIGH.
Remove the jumper cables in the reverse order 3, 2, 1. Determine why
the battery went dead and correct the problem.
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WRECKER TOWING
For towing, contact a professional towing service or your roadside
assistance center.
Ford recommends your vehicle be towed with a wheel lift or flatbed. Do
not tow with a slingbelt. Ford Motor Company has not approved a
slingbelt towing procedure.
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GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the Ford dealer
where your vehicle was purchased when warranty repairs are needed.
However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership can not assist you,
then contact the Customer Relationship Center.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
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In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
•Your telephone number (home and business).
•The name of the dealer and the city where the dealership is located.
•The year and make of your vehicle.
•The date of vehicle purchase.
•The current odometer reading.
•The vehicle identification number (VIN).
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
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In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
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