towing FORD EXPLORER SPORT 2003 1.G User Guide

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•
for the New Vehicle Limited Warranty period of three years or 60,000 km
(36,000 miles), whichever occurs first on Ford and Mercury vehicles,
and four years or 80,000 km (50,000 miles) on Lincoln vehicles*.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery*
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 25 kms (15.5 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
* Canadian customers refer to your Owner Information Guide for
information on coverage period and exact fuel amounts..
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
121

To lessen the risk of
personal injury, do not put
any part of your body under the
vehicle while changing a tire. Do
not start the engine when your
vehicle is on the jack. The jack is
only meant for changing the tire.
•Never use the differential as a
jacking point.
5. Remove the wheel lug nuts with the lug nut wrench.
6. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts (cone side in) until the wheel is
snug against the hub. Do not fully tighten the lug nuts until the wheel
has been lowered.
7. Lower the wheel by turning the jack handle counterclockwise.
8. Remove the jack and fully tighten
the lug nuts in the order shown.
9. Stow the flat tire. Refer to
Stowing the spare tire.
10. Stow the jack and lug nut
wrench. Make sure the jack is
fastened so it does not rattle when
you drive.
11. Unblock the wheels.
Stowing the flat/spare tire
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located with the jack
hardware.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
1
4 3
2 5
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
135

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
Ford recommends your vehicle be towed with a wheel lift or flatbed. Do
not tow with a slingbelt. Ford Motor Company has not approved a
slingbelt towing procedure.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
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In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
144

octane rating ...........................189
Fuel pump shut-off switch .......122
G
Garage door opener ....................40
Gauges .........................................13
GAWR (Gross Axle Weight
Rating) .......................................113
calculating ...............................114
definition .................................113
driving with a heavy load ......113
location ....................................113
GVWR (Gross Vehicle Weight
Rating) .......................................113
calculating .......................113–114
definition .................................113
driving with a heavy load ......113
location ....................................113
H
Hazard flashers .........................122
Head restraints ...........................66
Headlamps
aiming ........................................30
autolamp system .......................28
flash to pass ..............................29
high beam .................................29
Heating
heating and air conditioning
system .......................................26
I
Ignition .................................94, 189
Infant seats
(see Safety seats) .......................86Instrument panel
cleaning ...................................155
cluster ........................................10
J
Jump-starting your vehicle ......136
K
Keyless entry system .................56
Keys
positions of the ignition ...........94
L
Lamps
autolamp system .................28, 42
bulb replacement
specifications chart ..................32
fog lamps ...................................28
high beams ................................29
instrument panel, dimming .....29
interior lamps ...........................31
Liftgate ........................................51
Lights, warning and indicator ....10
anti-lock brakes (ABS) ............98
Load limits .................................113
GAWR ......................................113
GVWR ......................................113
trailer towing ..........................113
Loading instructions .................114
Lubricant specifications ...187, 189
M
Manual transmission .................104
fluid capacities ........................185
lubricant specifications ..........189
reverse .....................................105
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
197

Mirrors
automatic dimming rearview
mirror ........................................43
fold away ...................................43
side view mirrors (power) .......43
Moon roof ....................................46
Motorcraft parts ........................184
P
Parking brake ..............................99
Parts (see Motorcraft parts) ....184
Power steering ............................99
fluid, checking and adding ....176
fluid, refill capacity ................185
fluid, specifications .........187, 189
Power Windows ...........................42
Preparing to drive your
vehicle ........................................100
R
Radio ......................................16, 19
Single CD ..................................16
Remote entry system .................54
locking/unlocking doors ...........53
Roadside assistance ..................121
S
Safety belts
(see Safety restraints) .........68–72
Safety defects, reporting ..........151
Safety restraints ....................68–73
belt minder ...............................74
cleaning the safety belts ..........77
extension assembly ..................77
for adults .............................69–72
for children .........................82–83warning light and chime ....73–74
Safety seats for children ............86
Seat belts
(see Safety restraints) ...............68
Seats ............................................63
child safety seats ......................86
Spark plugs,
specifications .....................184, 189
Special notice
utility-type vehicles ....................7
Specification chart,
lubricants ...........................187, 189
Speed control ..............................44
Starting your vehicle ......94–95, 97
jump starting ..........................136
Steering wheel
tilting .........................................38
Stereo
Single CD ..................................16
T
Tilt steering wheel ......................38
Tires ...........................................180
tire grades ...............................181
treadwear ................................180
Towing .......................................115
recreational towing .................119
trailer towing ..........................115
Traction-lok rear axle ...............100
Transmission
automatic operation ...............100
fluid, checking and adding
(manual) .................................178
fluid, refill capacities ..............185
lubricant specifications ..187, 189
manual operation ....................104
2003 U207 Explorer Sport(u27)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
198