FORD F-450 2022 Owners Manual

WHAT IS A CONNECTED
VEHICLE
A connected vehicle has technology that
allows your vehicle to connect to a mobile
network and for you to access a range of
features. When used in conjunction with
the FordPass app, it could allow you to
monitor and control your vehicle further,
for example checking the tire pressures,
the fuel level and the vehicle location. For
additional information, refer to the local
Ford website.
CONNECTED VEHICLE
REQUIREMENTS
Connected service and related feature
functionality requires a compatible vehicle
network.
Some remote features require additional
service activation. Log in to your Ford
account for details. Some restrictions, third
party terms and message or data rates
may apply.
CONNECTED VEHICLE
LIMITATIONS
Evolving technology, cellular networks, or
regulations could affect functionality and
availability, or continued provision of some
features. These changes could even stop
some features from functioning.
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
WHAT IS THE MODEM
The modem allows access to a
range of features built into your
vehicle. ENABLING AND DISABLING THE
MODEM - VEHICLES WITH:
MODEM
1. Press Settings.
2. Press
FordPass Connect.
3. Press
Connectivity Settings.
4. Switch connectivity features on or off.
ENABLING AND DISABLING THE
MODEM - VEHICLES WITH: SYNC
3
1. Select
Settings.
2. Select
Connectivity Features.
3. Select
Data sharing.
4. Switch connectivity features on or off.
CONNECTING FORDPASS TO THE
MODEM
1. Make sure that the modem is enabled using the vehicle settings menu.
2. Open the FordPass app on your device
and log in.
3. Add your vehicle or select your vehicle if already added.
4. Select the option for vehicle details.
5. Select the option to activate your vehicle.
6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm that FordPass account is connected to the modem.
CONNECTING THE VEHICLE TO
A WI-FI NETWORK
1. Press
Settings.
2. Press
Wi-Fi.
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Connected Vehicle - Vehicles With: SYNC 3

3. Switch Wi-Fi on.
4. Press
View Available Networks. 5. Select an available Wi-Fi network.
Note:
Enter the network password to
connect to a secure network.
CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH:
MODEM Possible Cause and Resolution
Symptom
I cannot confirm the
connection of my FordPass
account to the modem. –
Modem is not enabled.
•Switch connectivity features on.
– Weak network signal.
•Move your vehicle closer to a place where the
network signal is not obstructed.
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Connected Vehicle - Vehicles With: SYNC 3

CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH:
SYNC 3
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi
network. –
Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same SSID.
•Use a unique name for your SSID. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection. –
Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot
but the network signal
strength is weak. –
Obstructed network signal.
•If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door.
I cannot see a network in the
list of available networks
that I expect to see. –
Hidden network.
•Make the network visible and try again.
500
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Connected Vehicle - Vehicles With: SYNC 3

Possible Cause and Resolution
Symptom
I cannot see the Wi-Fi
hotspot name when I search
for Wi-Fi networks on my
cell phone or other device. –
System limitation.
•Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at
this time.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
501
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Connected Vehicle - Vehicles With: SYNC 3

WHAT IS A CONNECTED
VEHICLE
A connected vehicle has technology that
allows your vehicle to connect to a mobile
network and for you to access a range of
features. When used in conjunction with
the FordPass app, it could allow you to
monitor and control your vehicle further,
for example checking the tire pressures,
the fuel level and the vehicle location. For
additional information, refer to the local
Ford website.
CONNECTED VEHICLE
REQUIREMENTS
Connected service and related feature
functionality requires a compatible vehicle
network.
Some remote features require additional
service activation. Log in to your Ford
account for details. Some restrictions, third
party terms and message or data rates
may apply.
CONNECTED VEHICLE
LIMITATIONS
Evolving technology, cellular networks, or
regulations could affect functionality and
availability, or continued provision of some
features. These changes could even stop
some features from functioning.
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
WHAT IS THE MODEM
The modem allows access to a
range of features built into your
vehicle. ENABLING AND DISABLING THE
MODEM
1. Press Settings.
2. Press
Connectivity.
3. Press
Connected Vehicle Features.
4. Switch vehicle connectivity on or off.
CONNECTING FORDPASS TO THE
MODEM
1. Make sure that the modem is enabled using the vehicle settings menu.
2. Open the FordPass app on your device
and log in.
3. Add your vehicle or select your vehicle if already added.
4. Select the option for vehicle details.
5. Select the option to activate your vehicle.
6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm that FordPass account is connected to the modem.
CONNECTING THE VEHICLE TO
A WI-FI NETWORK Select the settings option on the
feature bar.
1. Press
Connectivity.
2. Press
Manage Wi-Fi Networks.
3. Switch
Wi-Fi on.
4. Press
View Available Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
502
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Connected Vehicle - Vehicles With: SYNC 4 E280315

CONNECTED VEHICLE – TROUBLESHOOTING
CONNECTED VEHICLE – FREQUENTLY ASKED QUESTIONS
Possible Cause and Resolution
Symptom
I cannot confirm the
connection of my FordPass
account to the modem. –
Modem is not enabled.
•Switch vehicle connectivity on.
– Weak network signal.
•Move your vehicle closer to a place where the
network signal is not obstructed.
503
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Connected Vehicle - Vehicles With: SYNC 4

CONNECTED VEHICLE – FREQUENTLY ASKED QUESTIONS
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi
network. –
Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi router or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same network
name.
•Use a unique name for your network name. Do not
use the default name unless it contains a unique
identifier, for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection. –
Weak network signal.
•Move your vehicle closer to the Wi-Fi router or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi router
but the network signal
strength is weak. –
Obstructed network signal.
•If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi router.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi router or
open the windows that are facing the router.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the router.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door as it may
block the signal.
– Hidden network.
•Make the network visible and try again, or use the
Add Network Manually option in Wi-Fi settings
menu.
– Unsupported security type.
•Some network security types are not supported,
for example WEP.
I cannot see a network in the
list of available networks
that I expect to see.
504
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Connected Vehicle - Vehicles With: SYNC 4

Possible Cause and Resolution
Symptom
I cannot see the Wi-Fi
hotspot name when I search
for Wi-Fi networks on my
cell phone or other device. –
System limitation.
•Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at
this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi router or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
505
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Connected Vehicle - Vehicles With: SYNC 4

CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
Select the settings option on the
feature bar.
1. Press Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
2. Press
Settings.
3. Press
Edit.
4. Press
Hotspot visibility.
Note: The hotspot visibility default setting
is on.
Finding the Wi-Fi Hotspot Name
and Password Select the settings option on the
feature bar.
1. Press
Vehicle Hotspot.
2. Press
Settings.
Note: The network name is the hotspot
name.
3. Press
View Password.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, switch Wi-Fi on and select the hotspot from the list of
available Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier ’s portal
opens on your device. 2. If the portal does not open on your
device, open a website and it redirects
to the vehicle network carrier ’s portal.
Note: Secure websites do not redirect.
3. Follow the instructions on the carrier portal to purchase a plan.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD Select the settings option on the
feature bar.
1. Press
Vehicle Hotspot.
2. Press
Settings.
3. Press
Edit.
4. Press
Change Network Name.
5. Enter your required network name.
6. Press
Done.
7. Press
Change Password.
8. Enter your required password.
9. Press
Done.
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Vehicle Wi-Fi HotspotE280315 E280315 E280315

Changing the Wi-Fi Hotspot
Frequency
Note:
The Vehicle Hotspot frequency band
is selectable depending upon your device
capabilities. You will be unable to connect
your device to the Vehicle Hotspot if it does
not support the selected frequency band. Select the settings option on the
feature bar.
1. Press Vehicle Hotspot.
2. Press
Settings.
3. Press
Edit.
4. Select a frequency.
5. Press
Done.
507
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Vehicle Wi-Fi HotspotE280315