maintenance FORD F SERIES MOTORHOME AND COMMERCIAL CHASSIS 2014 12.G Owners Manual

Hazard Warning Flashers.............................51
Jump Starting the Vehicle............................51
Customer Assistance
Getting the Services You Need.................54
In California (U.S. Only)...............................55
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................56
Utilizing the Mediation/ArbitrationProgram (Canada Only).........................56
Getting Assistance Outside the U.S. andCanada...........................................................57
Ordering Additional Owner'sLiterature.......................................................58
Reporting Safety Defects (U.S.Only)...............................................................58
Reporting Safety Defects (CanadaOnly)...............................................................59
Fuses
Fuse Specification Chart............................60
Changing a Fuse...............................................71
Maintenance
General Information......................................72
Under Hood Overview..................................73
Engine Oil Dipstick.........................................75
Engine Oil Check.............................................75
Engine Coolant Check..................................76
Automatic Transmission FluidCheck..............................................................79
Brake Fluid Check..........................................80
Power Steering Fluid Check.......................82
Fuel Filter...........................................................83
Changing the 12V Battery...........................83
Changing the Engine Air Filter...................85
Vehicle Care
General Information......................................87
Cleaning the Exterior.....................................87
Cleaning the Engine......................................87
Cleaning the Alloy Wheels.........................88
Vehicle Storage..............................................88
Wheels and Tires
Tire Care.............................................................91
Using Snow Chains.....................................106
Changing a Road Wheel............................107
Technical Specifications.............................110
Capacities and Specific-ations
Engine Specifications....................................111
Motorcraft Parts.............................................112
Vehicle Identification Number..................113
Vehicle Certification Label.........................113
Transmission Code Designation..............114
Technical Specifications.............................115
Extended Service Plan(ESP)
Extended Service Plan (ESP)...................119
Scheduled Maintenance
General Maintenance Information..........121
Normal Scheduled Maintenance...........124
Special Operating Conditions ScheduledMaintenance..............................................126
Scheduled Maintenance Record............128
2Motorhome (TY3) , enUSATable of Contents

For your convenience we offer a numberof ways to contact us, as well as to helpmanage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,as well as to access Account Manager,please go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish,structural integrity, corrosion protectionand dent resistance. During vehicle
development we validate these partsdeliver the intended level of protection asa whole system. A great way to know forsure you are getting this level of protectionis to use genuine Ford replacementcollision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not becovered by the Ford Warranty. Foradditional information, refer to the termsand conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,refer to the Warranty Manual that isprovided to you along with your Owner’sManual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
Failure to follow the specificwarnings and instructions couldresult in personal injury.
Front seat mounted rear-facing childor infant seats should NEVER beplaced in front of an activepassenger airbag.
6Motorhome (TY3) , enUSAIntroduction

If the light is blinking, engine misfire isoccurring which could damage yourcatalytic converter. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleserviced immediately.
Note:Under engine misfire conditions,excessive exhaust temperatures coulddamage the catalytic converter or othervehicle components.
The service engine soon indicator lightilluminates when the ignition is first turnedon prior to engine start to check the bulband to indicate whether the vehicle is readyfor Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light willstay on until the engine is cranked, thenturn itself off if no malfunctions arepresent. However, if after 15 seconds theservice engine soon light blinks eight times,it means that the vehicle is not ready forI/M testing. See Emission ControlSystem (page 26).
Transmission Tow/Haul (If Equipped)
Illuminates when the tow/haulfeature has been activated. If thelight flashes steadily, have thesystem serviced immediately, damage tothe transmission could occur.
AUDIBLE WARNINGS AND
INDICATORS
Fail-Safe Cooling Warning Chime
Sounds when the coolant gauge pointerhas moved to hot. There are three stagesof chimes:
•Stage 1 is a single chime when theengine temperature begins to overheat.
•Stage 2 is multiple chimes and enginepower becomes limited in order to helpcool the engine.
•Stage 3 is multiple chimes and theengine will shut down.
Headlamps On Warning Chime
Sounds when you remove the key from theignition and open the driver's door and youhave left the headlamps or parking lampson.
Key in Ignition Warning Chime
Sounds when you open the driver's doorand you have left the key in the ignitionwith it in the off or accessory position.
Parking Brake On Warning Chime
Sounds when you have left the parkingbrake on and drive your vehicle. If thewarning chime remains on after you havereleased the parking brake, have thesystem checked by your authorized dealerimmediately.
15Motorhome (TY3) , enUSAInstrument ClusterE161509

Engine
ActionMessage
The engine is overheating. Stop your vehicle as soonas safely possible, turn off the engine. If the warningstays on followed by an indicator chime or continuesto come on, contact an authorized dealer as soon aspossible. Never remove the coolant reservoir cap whilethe engine is running or hot.
REDUCED ENGINE POWER
The engine is overheating. Stop your vehicle as soonas safely possible, turn off the engine. If the warningstays on followed by an indicator chime or continuesto come on, contact an authorized dealer as soon aspossible.
STOP ENGINE SAFELY
The engine coolant is overheating. Stop your vehicleas soon as safely possible, turn off the engine and letit cool. Check the coolant and coolant level. If thewarning stays on or continues to come on, contact anauthorized dealer as soon as possible.
CHECK ENGINE TEMPERATURE
A early reminder of a low fuel condition.FUEL LEVEL LOW
Maintenance
ActionMessage
The engine oil pressure is low. Check the level of theengine oil. If the oil level is OK and this warning persists,shut down the engine immediately and contact anauthorized dealer as soon as possible. See Engine OilCheck (page 75).
LOW OIL PRESSURE
The brake fluid level is low and the brake systemshould be inspected immediately. See Brake FluidCheck (page 80).
BRAKE FLUID LEVEL LOW
The fuel cap is loose, not seated properly or off. Stopyour vehicle when convenient, turn off the engine andcheck that you inserted the fuel cap is properly. Rotatethe cap until you hear a click. The warning messageswitch off after a proper drive cycle is completed. SeeEmission Control System (page 26). If the warningmessage remains on or continues to comes back on,see an authorized dealer as soon as possible.
CHECK FUEL CAP
18Motorhome (TY3) , enUSAInformation Displays

Keep a record for at least 1 month andrecord the type of driving (city or highway).This provides an accurate estimate of thevehicle’s fuel economy under currentdriving conditions. Additionally, keepingrecords during summer and winter showhow temperature impacts fuel economy.In general, lower temperatures mean lowerfuel economy.
Conditions
•Heavily loading a vehicle or towing atrailer may reduce fuel economy at anyspeed.
•Carrying unnecessary weight mayreduce fuel economy (approximately1 mpg [0.4 km/L] is lost for every 400pounds [180 kilograms] of weightcarried).
•Adding certain accessories to yourvehicle (for example bug deflectors,rollbars/light bars, running boards, skiracks) may reduce fuel economy.
•Using fuel blended with alcohol maylower fuel economy.
•Fuel economy may decrease with lowertemperatures during the first 8–10miles (12–16 kilometers) of driving.
•Driving on flat terrain offers improvedfuel economy as compared to drivingon hilly terrain.
•Transmissions give their best fueleconomy when operated in the topcruise gear and with steady pressureon the gas pedal.
•Close windows for high speed driving.
EMISSION CONTROL SYSTEM
WARNINGS
Do not park, idle, or drive your vehiclein dry grass or other dry ground cover.The emission system heats up theengine compartment and exhaust system,which can start a fire.
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your dealer inspect yourvehicle immediately. Do not drive if yousmell exhaust fumes.
Your vehicle is equipped with variousemission control components and acatalytic converter that will enable yourvehicle to comply with applicable exhaustemission standards. To make sure that thecatalytic converter and other emissioncontrol components continue to workproperly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use parts other than Ford, Motorcraftor Ford-authorized parts for maintenancereplacements, or for service ofcomponents affecting emission control,such non-Ford parts should be theequivalent to genuine Ford Motor Companyparts in performance and durability.
26Motorhome (TY3) , enUSAFuel and Refueling

Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally removean emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle is equipped with an on-boarddiagnostics system (OBD-II) that monitorsthe engine’s emission control system. Thissystem protects the environment byensuring that your vehicle continues tomeet government emission standards. TheOBD-II system also assists your authorizeddealer in properly servicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate.
Examples of temporary malfunctions are:
•the vehicle has run out of fuel—theengine may misfire or run poorly
•poor fuel quality or water in thefuel—the engine may misfire or runpoorly
•the fuel fill inlet may not have beenproperly closed See Refueling (page24).
•driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctionspresent, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixedcity/highway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness, andlead to more costly repairs.
Readiness forInspection/Maintenance (I/M)Testing
Some state/provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
27Motorhome (TY3) , enUSAFuel and Refueling

ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1000 mi (1,600 km).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information.
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
Another chapter of this manual containsload specification terms found on the tirelabel and Safety Compliance label andinstructions on calculating your vehicle'sload. See Load Limit (page 36).
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps ontothe bumper or attaches to the axle.
Distribute the trailer load so 10-15% of thetotal trailer weight is on the tongue.
Weight-Distributing Hitches
WARNING
Do not adjust a weight-distributinghitch to any position where the rearbumper of the vehicle is higher thanit was before attaching the trailer. Doingso will defeat the function of theweight-distributing hitch, which may causeunpredictable handling, and could resultin serious personal injury.
When hooking-up a trailer using aweight-distributing hitch, always use thefollowing procedure:
1.Park the loaded vehicle, without thetrailer, on a level surface.
2.Measure the height to the top of yourvehicle’s front wheel opening on thefender. This is H1.
3.Securely attach the loaded trailer toyour vehicle without theweight-distributing bars connected.
4.Measure the height to the top of yourvehicle’s front wheel opening on thefender a second time. This is H2.
5.Install and adjust the tension in theweight-distributing bars so that theheight of your vehicle’s front wheelopening on the fender is approximatelyhalfway between H1 and H2.
6.Check that the trailer is level or slightlynose down toward your vehicle. If not,adjust the ball height accordingly andrepeat Steps 1-6.
7.Lock the bar tension adjuster in place.
8.Check that the trailer tongue securelyattaches and locks onto the hitch.
9.Install safety chains, lighting and trailerbrake controls as required by law or thetrailer manufacturer.
Safety Chains
Note:Never attach safety chains to thebumper.
Always connect the safety chains to thehook retainers of your vehicle hitch.
To connect the safety chains, cross themunder the trailer tongue and allow enoughslack for turning tight corners. Do not allowthe chains to drag on the ground.
44Motorhome (TY3) , enUSATowing

BREAKING-IN
You need to break in new tires forapproximately 300 miles (480kilometers). During this time, your vehiclemay exhibit some unusual drivingcharacteristics.
Avoid driving too fast during the first 1000miles (1600 kilometers). Vary your speedfrequently and change up through thegears early. Do not labor the engine.
Do not tow during the first 1000 miles(1600 kilometers).
ECONOMICAL DRIVING
Your fuel economy is affected by severalthings, such as how you drive, theconditions you drive under, and how youmaintain your vehicle.
You may improve your fuel economy bykeeping these things in mind:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds withoutstopping.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving.
•Close the windows for high-speeddriving.
•Drive at reasonable speeds (travelingat 55 mph [88 km/h] uses 15% lessfuel than traveling at 65 mph [105km/h]).
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
Avoid these actions; they reduce your fueleconomy:
•Sudden accelerations or hardaccelerations.
•Revving the engine before turning it off.
•Idle for periods longer than one minute.
•Warm up your vehicle on coldmornings.
•Use the air conditioner or frontdefroster.
•Use the speed control in hilly terrain.
•Rest your foot on the brake pedal whiledriving.
•Drive a heavily loaded vehicle or tow atrailer.
•Carry unnecessary weight(approximately 1 mpg [0.4 km/L] islost for every 400 lb [180 kilogram] ofweight carried).
•Driving with the wheels out ofalignment.
Conditions
•Heavily loading a vehicle or towing atrailer may reduce fuel economy at anyspeed.
•Adding certain accessories to yourvehicle (for example bug deflectors,rollbars, light bars, running boards, skiracks or luggage racks) may reducefuel economy.
•To maximize the fuel economy, drivewith the tonneau cover installed (ifequipped).
•Using fuel blended with alcohol maylower fuel economy.
•Fuel economy may decrease with lowertemperatures during the first 8–10miles (12–16 kilometers) of driving.
•Driving on flat terrain offers improvedfuel economy as compared to drivingon hilly terrain.
48Motorhome (TY3) , enUSADriving Hints

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline will provide warranty service, werecommend you return to your sellingauthorized dealer who wants to ensureyour continued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorizedto perform all warranty repairs. This meansthat, depending on the warranty repairneeded, you may have to take your vehicleto another authorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicleto the authorized dealer. Repairs will bemade using Ford or Motorcraft® parts, orremanufactured or other parts that areauthorized by Ford.
Away From Home
If you are away from home when yourvehicle needs service, contact the FordCustomer Relationship Center or use theonline resources listed below to find thenearest authorized dealer.
In the United States:
Mailing address
Ford Motor CompanyCustomer Relationship CenterP.O. Box 6248Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)(TDD for the hearing impaired:1-800-232-5952)
Online
Additional information and resources areavailable online at www.fordowner.com
These are some of the items that can befound online:
•U.S. dealer locator by Dealer Name,City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Twitter
@FordServiceCA (English Canada)@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you arereceiving, follow these steps:
1.Contact your Sales Representative orService Advisor at your selling/servicingauthorized dealer.
2.If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
54Motorhome (TY3) , enUSACustomer Assistance

GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network of Fordauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
To help you service your vehicle, weprovide scheduled maintenanceinformation which makes tracking routineservice easy. See ScheduledMaintenance (page 121).
If your vehicle requires professional service,your authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift to P(Park).
2.Turn off the engine and remove the key(if equipped).
3.Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damageand/or personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
1.Set the parking brake and shift to P(Park).
2.Block the wheels
72Motorhome (TY3) , enUSAMaintenance