phone FORD F150 2010 12.G User Guide

GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
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In Canada:
Mailing address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
Customer Assistance
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If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Guide
French Owner’s Guides can be obtained from your authorized dealer or
by writing to:
Ford Motor Company of Canada, Limited
Service Publications CHQ202
The Canadian Road
P.O. Box 2000
Oakville, ON, Canada
L6J 5E4
Customer Assistance
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Scratches
Natural Markings - Because the leather in the seat comes from genuine
steer hides, there will be evidence of naturally occurring markings, such
as small scars. These markings give character to the seating covers and
should be considered as proof of a genuine leather product.
In order to lessen the appearance of certain scratches and other wear
marks, apply conditioner on the affected area following the same
instructions as in theConditioningsection.
Conditioning
Bottles of King Ranch Leather Conditioner are available at the King
Ranch Saddle Shop. Visit the Web site atwww.krsaddleshop.com,or
telephone (in the United States) 1–800–282–KING (5464). If you are
unable to obtain King Ranch Leather Conditioner, use another premium
leather conditioner.
•Apply your first conditioning treatment within six months of taking
delivery of your vehicle. Condition twice yearly in order to replenish
lost oils and revitalize the aroma, suppleness and resilience of the
leather.
•Clean the surfaces using the steps outlined in theCleaningsection.
•Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth
•Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
Cleaning
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Bed side step
Interior cargo organization and management
Truck bed cargo organization and management
Towing mirrors
Trailer hitches, wiring harnesses and accessories
Peace of mind
Keyless entry keypad
Locking gas plug for capless fuel system
Remote start
Vehicle security systems
Wheel locks
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
Accessories
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A
Accessory delay ..........................93
AdvanceTrac ..............................279
Air cleaner filter .......396–397, 399
Air conditioning ........59, 62, 64, 67
manual heating and air
conditioning system .................59
Airbag supplemental restraint
system ................185–186, 193, 196
and child safety seats ............187
description ..............186, 193, 196
disposal ....................................199
driver airbag ....186, 188, 194, 197
indicator light .........192, 195, 198
operation .........186, 188, 194, 197
passenger
airbag ...............186, 188, 194, 197
side airbag ...............................193
Ambient mood/lighting ...............78
Ambulance packages ....................6
AM/FM .........................................42
Antifreeze
(see Engine coolant) ................373
Anti-lock brake system
(see Brakes) ......................277–278
Anti-theft system ......................138
arming the system ..................139
Armrests ....................................151
Audio system (see Radio) ...40, 42
Automatic transmission
driving an automatic
overdrive .........................291, 293
fluid, adding ....................393, 395
fluid, checking ................393, 395
fluid, refill capacities ..............400
fluid, specification ..................400
Auxiliary input jack (Line in) ....50Axle
lubricant specifications ..........400
refill capacities ........................400
B
Battery .......................................371
acid, treating emergencies .....371
jumping a disabled battery ....338
maintenance-free ....................371
replacement, specifications ...399
servicing ..................................371
Bed extender ............................117
Belt-Minder
.............................180
deactivating/activating the
Belt-Minder
...........................183
Booster seats .............................219
Brakes ........................................277
anti-lock ...........................277–278
anti-lock brake system (ABS)
warning light ...........................278
fluid, checking and adding ....393
fluid, refill capacities ..............400
fluid, specifications .................400
lubricant specifications ..........400
parking ....................................278
shift interlock ..................287, 289
trailer .......................................263
Bulbs ............................................78
C
Capacities for refilling fluids ....400
Car2U
Home Automation
System .......................................108
Cargo management system ......120
CD ................................................42
Cell phone use ..............................8
Changing a tire .........................330
Index
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