change time FORD F250 2013 Owner's Manual

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
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TRANSMISSION FLUID CHECK
Checking Automatic Transmission Fluid (If Equipped)
Refer to yourScheduled Maintenance Informationfor scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. However, the fluid level should be checked if the
transmission is not working properly, i.e., if the transmission slips
or shifts slowly or if you notice some sign of fluid leakage.
Automatic transmission fluid expands when warmed. To obtain an
accurate fluid check, drive the vehicle until it is at normal operating
temperature (approximately 20 miles [30 km]). Verify that the
transmission fluid temperature gauge, located on the instrument
cluster, is within normal range.
1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating
temperature.
2. Park the vehicle on a level surface and engage the parking brake.
3. With the engine running, parking brake engaged and your foot on the
brake pedal, move the gearshift lever through all of the gear ranges.
Allow sufficient time for each gear to engage.
4. Latch the gearshift lever in P (Park) and leave the engine running.
5. Remove the dipstick, wiping it clean with a clean, dry lint free rag.
If necessary, refer toUnder Hood Overviewin this chapter for the
location of the dipstick.
6. Install the dipstick making sure it is fully seated in the filler tube.
7. Remove the dipstick and inspect the fluid level. The fluid should be
in the designated area for normal operating temperature or ambient
temperature.
Your vehicle is equipped with one of the following dipsticks.
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4.On the wall or screen you will
observe a light pattern with a distinct
horizontal edge towards the right.
If this edge is not at the horizontal
reference line, the beam will need
to be adjusted so the edge is at the
same height as the horizontal
reference line.
5.Locate the vertical adjuster on
each headlamp. Use a number 2
Phillips screwdriver to turn the
adjuster either counterclockwise
or clockwise in order to adjust
the vertical aim of the headlamp.
The upper edge of the light pattern
should touch the horizontal
reference line.
6. Repeat Steps 3–5 for the other
headlamp.
7. Close the hood and turn off the lamps.
HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS
NOT ADJUSTABLE.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to accommodate normal changes in pressure.
Condensation can be a natural by-product of this design. When moist air
enters the lamp assembly through the vents, there is a possibility that
condensation can occur when the temperature is cold. When normal
condensation occurs, a thin film of mist can form on the interior of the
lens. The thin mist eventually clears and exits through the vents during
normal operation. Clearing time may take as long as 48 hours under dry
weather conditions.
These are examples of acceptable condensation:
•Presence of thin mist (no streaks, drip marks or droplets).
•Fine mist covers less than 50% of the lens.
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Interest Free Financing Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program.
Complete the information below and mail to:
Ford ESP
PO Box 8072
Royal Oak Michigan 48068-0039
To learn more, call our Ford ESP specialists at 800-367-3377. Don’t
forget to ask about our interest free payment program, allowing you all
the security and benefits Ford ESP has to offer while paying over time.
You are pre-approved with no credit checks, no hassles!
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental.
When you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating Ford Motor Company dealers.
The Lincoln Maintenance Protection Plan is honored at authorized
Lincoln dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
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EXCEPTIONS
Normal vehicle axle maintenance:Rear axles and power take-off units
with synthetic fluid and light-duty trucks equipped with Ford-design axles
are lubricated for life; do not check or change fluid unless a leak is
suspected, service is required or the assembly has been submerged in
water. During long periods of trailer towing with outside temperatures
above 70°F (21°C) and at wide-open throttle for long periods above
45 mph (72 km/h), non-synthetic rear axle fluids should be changed every
3000 miles (4800 kilometers) or three months, whichever comes first. This
interval can be waived if the axle is filled with 75W140 synthetic gear fluid
meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B or
equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for
complete refill of Traction-Lok rear axles (seeTechnical specificationsin
theCapacities and Specificationschapter for details).
Police/Taxi/Livery vehicle axle maintenance:Change rear axle fluid
every 100000 miles (160000 km). Rear axle fluid change may be waived
if the axle was filled with 75W140 synthetic gear fluid meeting Ford
specification WSL-M2C192-A, part number FITZ-19580-B or equivalent.
Add four ounces (118 mL) of additive friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear
axles. The axle fluid should be changed anytime the axle has been
submerged in water.
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified
intervals and to record all vehicle service.
Hot climate oil change intervals:Vehicles operating in the Middle
East, North Africa, Sub-Saharan Africa or locations with similar climates
using an American Petroleum Institute (API) Certified for Gasoline
Engines (Certification mark) oil of SM or SN quality, the normal oil
change interval is 5000 miles (8000 kilometers).
If the available API SM or SN oils are not available, then the oil change
service interval is 3000 miles (4800 kilometers).
Engine air filter replacement:Engine air filter life is dependent on
exposure to dusty and dirty conditions. Vehicles operated in these
conditions require frequent inspection and replacement of the engine air
filter.
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GENERAL INFORMATION
Make sure you review your device’s manual before using it with SYNC.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
In the United States, call: 1–888–270–1055.
In Canada, call: 1–800–565–3673.
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle Health Report and to view the reports
online.
•Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
•Essential for keeping up with the latest software downloads available
for SYNC.
•Access to customer support for any questions you may have.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
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System Interaction and Feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize the voice
recognition system to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to help you
learn to use the system. You can change these settings at any time.
Adjusting the Interaction Level
Push the voice icon; when prompted, say “Voice settings”, then
any of the following:
When you say: The system:
“Interaction mode standard” Provides more detailed interaction and
guidance.
“Interaction mode advanced” Provides less audible interaction and
more tone prompts.
The system defaults to the standard interaction mode.
Confirmation prompts are short questions the system asks when it is not
sure of your request or when there are multiple possible responses to your
request. (For example, the system may ask “Phone, is that correct?”) If
turned off, the system simply makes a best guess as to what you requested
and you may still occasionally be asked to confirm settings.
“Confirmation prompts on”
“Confirmation prompts off”
The system creates candidate lists when it has the same confidence level
of several options based on your voice command. When turned on, you
may be prompted with as many as four possibilities for clarification.
For example, “Say 1 after the tone to call John Doe at home. Say 2 after
the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane
Doe at home.” Or, “Say 1 after the tone to play John Doe, Say 2 after the
tone to play Johnny Doe.”
“Phone candidate lists on”
“Phone candidate lists off”
“Media candidate lists on”
“Media candidate lists off”
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When you select: You can:
Modify PhonebookModify the contents of your phone book
(i.e., add, delete, download). Press OK to
select and scroll between:
Add Contacts: Press OK to add more contacts
from your phone book. Push the desired
contact(s) on your phone. See your phone’s
user guide on how to push contacts.
Delete Phonebook: Press OK to delete the
current phone book and call history. When
Delete Phonebook appears, press OK to
confirm. SYNC takes you back to the Phone
Settings menu.
Download Phonebook: Press OK to select
and press OK again when Confirm
Download? appears.
Auto DownloadAutomatically download your phone book
each time your phone connects to SYNC.
Press OK to select. When Auto Download
On? appears, press OK to have your
phonebook automatically downloaded each
time.
Select Off to NOT download your phonebook
every time your phone connects to SYNC.
Your phonebook, call history and text
messages can only be accessed when your
specific phone is connected to SYNC.
Note:Downloading times are phone- and
quantity-dependent.
Note:When auto download is on, any
changes, additions or deletions saved since
your last download are deleted.
ReturnExit the current menu.
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Using the Touch-sensitive Controls on Your System
To turn a feature on and off, just touch the graphic with your finger.
To get the best performance from the touch-sensitive controls:
•Do not press hard on the controls. They are sensitive to light touch.
•Use your bare finger to touch the center of a touch-control graphic.
Touching off-center of the graphic may affect operation of a nearby
control.
•Make sure your hands are clean and dry.
•
Keep metal and other conductive material away from the surface of the
touchscreen as this may cause electronic interference (for example,
inadvertently turning on a feature other than the one you meant to
turn on).
Depending on your vehicle and option package, you may also have these
controls on your bezel:
•Power: Switch the media or climate features off and on.
•VOL:Control the volume of playing media.
•Fan: Control the speed of the climate system fan.
•Seek and Tune buttons: Use as you normally would in media modes.
•Eject: Eject a CD from the entertainment system.
•Radio preset buttons: Located below the touchscreen, you can use
these buttons to enter a radio preset in addition to using the
touchscreen.
•MEDIA:Touch the word repeatedly to see all available media modes.
The screen does not change, but you see the media change in the
lower left status bar.
•Hazard flasher: Switch the hazard flashers off and on.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used for cleaning glasses. If dirt or
fingerprints are still visible, apply a small amount of alcohol to the cloth.
Do not pour or spray alcohol onto the display. Do not use detergent or
any type of solvent to clean the display.
Support
The SYNC support team is available to help you with any questions you
aren’t able to answer on your own.
Monday-Saturday, 8:30 am-8pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
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Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.This is poor time
alignment by the radio
broadcaster.No action required.
This is a broadcast
issue.
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.No action required. The
reception issue may
clear up as you
continue to drive.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset orDirect Tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal behavior.
Wait until the audio is
available.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required. The
station is not available
in your current
location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station issue
form at website listed
below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.Fill out the station issue
form at website listed
below.
*
HD2-HD7 stations not
found whenScanis
pressed.PressingScandisables
HD2-HD7 channel
search.No action required.
This is normal behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
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