airbag off FORD F250 SUPER DUTY 2020 Owners Manual

Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle
’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
13
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Introduction

service providers could have access to
additional information, for example, cell
phone network tower identification. For
additional information about our privacy
policy, visit www
.For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Network Connectivity
(page 474).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See
Apps
(page 532).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law. If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See
Settings (page 535).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note: To find out if your vehicle has a
connectivity technology, visit
www .For dC onne c t e d . c om .
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
15
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Introduction

details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note:
You cannot deactivate emergency
call systems that are required by law.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance. REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty.
16
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Introduction

particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING:
Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death. The driver and front passenger airbags
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator
(page 53).
Passenger Airbag On and Off
Switch
(If Equipped) WARNING:
Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death. WARNING:
The front passenger
airbag is not designed to offer protection
to an occupant in the center seating
position. WARNING:
Your vehicle may have
an airbag deactivation switch. Before
driving, always look at the switch to
make sure it is in the appropriate
position. Failure to put the switch in the
proper position can increase the risk of
serious injury or death in a crash. The front passenger airbag on and off
switch has indicators that illuminate,
indicating that the front passenger frontal
airbag is either on or off. The indicators are
near the center of the instrument panel.
Note:
The OFF and ON indicators illuminate
for a short period of time when you switch
the ignition on to confirm it is functional.
46
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Supplementary Restraints SystemE151127 E67017 E181984

Passenger Airbag
Passenger Airbag Status
Indicator
Switch Position
Disabled
OFF: Lit
Off
ON: Unlit Enabled
OFF: Unlit
On
ON: Lit
Switching the Passenger Airbag Off WARNING: If the light does not
illuminate when the passenger airbag
switch is off and you switch the ignition
on, have the passenger airbag switch
serviced immediately by a qualified
technician. WARNING:
To avoid switching on
the airbag, always remove the ignition
key with the switch in the off position. WARNING:
If your vehicle has rear
seats, always transport children who are
12 and younger in the rear seat. Always
use seatbelts and child restraints
properly. Do not place a child in a rear
facing infant seat in the front seat unless
your vehicle is equipped with an airbag
on and off switch and the passenger
airbag is turned off. This is because the
back of the infant seat is too close to the
inflating airbag and the risk of a fatal
injury to the infant when the airbag
inflates is substantial.
The passenger airbag on and off switch is
in the glovebox. 1. Insert the ignition key, turn the switch
to OFF and hold in OFF while removing
the key.
2. When you switch the ignition on, the passenger airbag off light illuminates
briefly, momentarily shuts off and then
switches back on. This indicates that
the passenger airbag is deactivated.
Switching the Passenger Airbag Back
On WARNING:
The seatbelts for the
driver and right front passenger seating
positions are specifically designed to
operate together with the airbags in
certain types of crashes. When you
switch off your airbag, you not only lose
47
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Supplementary Restraints SystemE181522

the protection of the airbag, you also
may reduce the effectiveness of your
seatbelt system. If the passenger does
not meet the requirements stated in the
National Highway Traffic Safety
Administration or Transport Canada
deactivation criteria, switching off the
airbag can increase the risk of serious
injury or death in a crash.
WARNING: If your vehicle has rear
seats, always transport children who are
12 and younger in the rear seat. Always
use seatbelts and child restraints
properly. Do not place a child in a rear
facing infant seat in the front seat unless
your vehicle is equipped with an airbag
on and off switch and the passenger
airbag is turned off. This is because the
back of the infant seat is too close to the
inflating airbag and the risk of a fatal
injury to the infant when the airbag
inflates is substantial. WARNING:
If the passenger airbag
off light is illuminated when the
passenger airbag switch is on and the
ignition is on, have the passenger airbag
switch serviced immediately by a
qualified technician.
The passenger airbag remains off until you
switch it back on. 1. Insert the ignition key and turn the
switch to ON.
2. The passenger airbag off light will briefly illuminate when you switch the
ignition on. This indicates that the
passenger airbag is operational.
The passenger side airbag should always
be on (the passenger airbag off light
should not be illuminated) unless the
passenger is a person who meets the
requirements stated either in Category 1, 2
or 3 of the National Highway Traffic Safety
Administration or Transport Canada
deactivation criteria which follows.
The vast majority of drivers and passengers
are much safer with an airbag than
without. To do their job and reduce the risk
of life threatening injuries, airbags must
open with great force, and this force can
pose a potentially deadly risk in some
situations, particularly when a front seat
occupant is not properly buckled up. The
most effective way to reduce the risk of
unnecessary airbag injuries without
reducing the overall safety of the vehicle
is to make sure all occupants are properly
restrained in the vehicle, especially in the
front seat. This provides the protection of
seatbelts and permits the airbags to
provide the additional protection they were
48
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Supplementary Restraints SystemE181521

designed to provide. If you choose to
deactivate your airbag, you are losing the
very significant risk reducing benefits of
the airbag and you are also reducing the
effectiveness of the seatbelts, because
seatbelts in modern vehicles are designed
to work as a safety system with the
airbags.
National Highway Traffic Safety
Administration Deactivation Criteria
(Excluding Canada)
WARNING: This vehicle has special
energy management seatbelts for the
driver and right front passenger. These
particular seatbelts are specifically
designed to work with airbags to help
reduce the risk of injury in a crash. The
energy management seatbelt gives or
releases additional seatbelt webbing in
some accidents to reduce the
concentration of force on an occupant's
chest and to reduce the risk of certain
bone fractures and injuries to underlying
organs. In a crash, if the airbag is off, this
energy management seatbelt might
permit the passenger wearing the
seatbelt to move forward enough to
have a serious or fatal injury. The more
severe the crash, and the heavier the
occupant, the greater the risk. Make sure
the airbag is on for any passenger who
does not qualify under the National
Highway Traffic Safety Administration
deactivation criteria.
1. Infant. An infant (less than 1 year old)
must ride in the front seat because: •
The vehicle has no rear seat;
• The vehicle has a rear seat too small
to accommodate a rear-facing infant
seat; or
• The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front so that the
driver can constantly monitor the
child's condition.
2. Child age 1 to 12. A child age 1 to 12 must
ride in the front seat because:
• The vehicle has no rear seat;
• Although children ages 1 to 12 ride in
the rear seat(s) whenever possible,
children ages 1 to 12 sometimes must
ride in the front because no space is
available in the rear seat(s) of the
vehicle; or
• The child has a medical condition
which, according to the child's
physician, makes it necessary for the
child to ride in the front seat so that the
driver can constantly monitor the
child's condition.
3. Medical condition.
A passenger has a
medical condition which, according to his
or her physician:
• Causes the passenger airbag to pose
a special risk for the passenger;
• Makes the potential harm from the
passenger airbag in a crash greater
than the potential harm from turning
off the airbag and allowing the
passenger, even if belted, to hit the
dashboard or windshield in a crash.
49
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Supplementary Restraints System

Transport Canada Deactivation Criteria
(Canada Only)
WARNING: This vehicle has special
energy management seatbelts for the
driver and right front passenger. These
particular seatbelts are specifically
designed to work with airbags to help
reduce the risk of injury in a crash. The
energy management seatbelt gives or
releases additional seatbelt webbing in
some accidents to reduce the
concentration of force on an occupant's
chest and to reduce the risk of certain
bone fractures and injuries to underlying
organs. In a crash, if the airbag is off, this
energy management seatbelt might
permit the passenger wearing the
seatbelt to move forward enough to
have a serious or fatal injury. The more
severe the crash, and the heavier the
occupant, the greater the risk. Make sure
the airbag is on for any passenger who
does not qualify under the Transport
Canada deactivation criteria.
1. Infant: An infant (less than 1 year old)
must ride in the front seat because:
• My vehicle has no rear seat;
• The rear seat in my vehicle cannot
accommodate a rear-facing infant
seat;
• The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front seat so that
the driver can monitor the infant's
condition.
2. Child age 12 or under: A child age 12 or
under must ride in the front seat because: •
My vehicle has no rear seat;
• Although children age 12 and under ride
in the rear seat whenever possible,
children age 12 and under have no
option but to sometimes ride in the
front seat because rear seat space is
insufficient;
• The child has a medical condition that,
according to the child's physician,
makes it necessary for the child to ride
in the front seat so that the driver can
monitor the child's condition.
3. Medical condition:
A passenger has a
medical condition that, according to his or
her physician:
• Poses a special risk for the passenger
if the airbag deploys; and
• Makes the potential harm from the
passenger airbag deployment greater
than the potential harm from turning
off the airbag and experiencing a crash
without the protection offered by the
airbag
Proper Driver and Front Passenger
Seating Adjustment WARNING:
National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least
10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
50
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Supplementary Restraints System

Direction Indicator
Illuminates when the left or right
turn signal or the hazard warning
flasher is turned on. If the
indicators stay on or flash faster, check for
a burned out bulb.
Door Ajar Displays when the ignition is on
and any door is not completely
closed.
Electronic Locking Differential (If
Equipped) Illuminates when using the
electronic locking differential.
Engine Coolant Temperature Illuminates when the engine
coolant temperature is high.
Stop the vehicle as soon as
possible, switch off the engine and let cool.
Engine Oil If it illuminates with the engine
running or when you are driving,
this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level.
See
Engine Oil Check (page 346).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by your authorized
dealer immediately.
Fasten Seatbelt It illuminates and a chime
sounds to remind you to fasten
your seatbelt. Front Airbag If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
a malfunction. Have the system checked
by your authorized dealer.
Front Fog Lamps
(If Equipped) It illuminates when you switch
the front fog lamps on.
High Beam Illuminates when you switch the
high beam headlamps on. It will
flash when you use the
headlamp flasher.
Hill Descent
(If Equipped) Illuminates when hill descent is
switched on.
Low Fuel Level Illuminates when the fuel level
is low or the fuel tank is nearly
empty. Refuel as soon as
possible.
Low Tire Pressure Warning It illuminates if the tire pressure
in one or more tires is below the
correct tire pressure.
It also illuminates momentarily when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by your authorized dealer.
109
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Instrument Cluster E163170 E71880 E67017 E163171

Airbag
Action
Message
Displays when the system detects a malfunction due to a blocked sensor.
Occupant Sensor
BLOCKED Remove
Objects Near Passenger Seat
Alarm and Security Action
Message
Alarm triggered due to unauthorized entry. See Anti-Theft
Alarm (page 78).
Vehicle Alarm To Stop
Alarm, Start Vehicle.
Automatic Engine Shutdown Action
Message
The engine is getting ready to shut off.
Engine Shuts Off In
{seconds to shut off:#0} Seconds
The engine has shut off to help increase fuel economy.
Engine Shut Off For Fuel
Economy
The engine is getting ready to shut off. Follow the promptfrom the message to override the shut down.
Engine Shuts Off in
{seconds to shut off:#0} Seconds Press Ok to Override
126
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Information Displays