fuel FORD FLEX 2013 1.G Repair Manual

911 Assist™ Privacy Notice
Once 911 Assist™ is set on, it may disclose to emergency services that
the vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist™ may also be capable of electronically or verbally disclosing to
911 operators the vehicle location, and/or other details about the vehicle
or crash to assist 911 operators to provide the most appropriate
emergency services. If you do not want to disclose this information, do
not turn the feature on.
Vehicle Health Report
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to use.
Visit www.SYNCMyRide.com to register. There is no fee or subscription
associated with Vehicle Health Report, but you must register to use this
feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report privacy notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
SYNC427
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Some of the voice commands that are available while viewing this screen
are:
“STREET ADDRESS”
“Enter house number”
“Change house number”
“Enter street name”
“Change street name”
“Enter city”
“Change city”
“Enter state”
“Change state”
If you choose Points of Interest from the navigation screen, you can
choose from the following:
•Search Area
•Search By Name
•Fuel Station
•AT M
•All Restaurants
•Accommodations
•Parking
Some of the voice commands that are available while viewing this screen
are:
“POINTS OF INTEREST” or “POI”
“Destination ”
“Search by name”
“Search by category”
“Change search area”
Note:These are just a sample of the voice commands available within
the Points of Interest section; the categories themselves are also
technically voice commands.
464MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

SIRIUS Travel Link (if activated) can help you locate the best gas prices,
find movie listings, get current traffic alerts, access the current weather
map, get accurate ski conditions and scores to current sports games.
Press the information button and then select Sirius Travel Link,
then choose from any of the following services:
When you select: You can:
Traffic On RouteIdentify traffic incidents on your route, nearby
your vehicle’s current location or near any of
your favorite places (if programmed). Traffic Nearby
Other Traffic Places
Fuel PricesView fuel prices at stations close to your
vehicle’s location or on an active navigation
route.
WeatherView the nearby weather, current weather, or
the 5–day forecast for the chosen area. Select
Map to see the weather map which can show
storms, radar information, charts and winds.
Select Area to select from a listing of weather
locations.
Sports Info.View scores and schedules from a variety of
sports. You can also save up to 10 favorite
teams for easier access. The score
automatically refreshes when a game is in
progress.
Movie ListingsView nearby movie theaters and their show
times (if available).
Ski ConditionsView ski conditions for a specific area.
MyFord Touch™503
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

SIRIUS Travel Link Voice Commands
Note:In order to use SIRIUS Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
Press the voice button and when prompted, say any of the
following:
“Sirius travel link”
“5–day weather forecast”
“Fuel prices”
“Movie listings”
“Sports headlines”*
“Sports schedules”*
“Sports scores”*
“Traffic”
“Weather”
“Weather map”
“Help”
*If you have said, “Sports headlines”, “Sports schedules” or “Sports
scores”, you may say any of the commands in the following chart:
Sports-related commands
“Baseball”
“College basketball”
“College football”
“Golf”
“MLS”
“My teams”
“NBA”
“NFL”
“NHL”
“WNBA”
“Help”
504MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Calendar
Press the information button, then select Calendar. You can
view the current calendar by day, week or month.
911 Assist™ (If Equipped)
WARNING:Unless the 911 Assist setting is set on prior to a crash,
the system will not dial for help which could delay response time,
potentially increasing the risk of serious injury or death after a crash.
WARNING:Do not wait for 911 Assist to make an emergency call if
you can do it yourself. Dial emergency services immediately to avoid
delayed response time which could increase the risk of serious injury or
death after a crash. If you do not hear 911 Assist within five seconds of
the crash, the system or phone may be damaged or non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note:SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.
Note:If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
•For information on airbag deployment, refer to theSupplementary
Restraints Systemchapter.
506MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

•For information on the fuel pump shut-off, refer to theRoadside
Emergencieschapter.
Setting 911 Assist On
Press the information button > SYNC Apps. > 911 Assist, then
select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist, or
•Pressing Menu > Help > 911 Assist.
To Ensure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
MyFord Touch™507
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist™ hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, U.S. Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health Report
only monitors certain systems that are electronically monitored by the
vehicle and will not monitor or report the status of any other system, (i.e.,
brake lining wear). Failure to perform scheduled maintenance and
regularly inspect your vehicle may result in vehicle damage and serious
injury.
Note:Your Vehicle Health Report feature requires activation prior to use.
Visit www.SYNCMyRide.com to register. There is no fee or subscription
associated with Vehicle Health Report, but you must register to use this
feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
508MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Setting a Destination
Press the green corner of your touchscreen, then the Dest button when
it appears. Choose any of the following:
Destination selections
My Home Street Address
Favorites Intersection
Previous Destinations City Center
Point of Interest (POI) Map
Emergency Previous Starting Point
Freeway Entrance/Exit Latitude/Longitude
1. Enter the necessary information into the highlighted text fields (in
any order). For address destination entry, the Go! button appears
once all the necessary information has been entered. Pressing the Go!
button makes the address location to appear on the map. If you
choose Previous Destination, the last 20 destinations you have
selected appear.
2. Select Set as Dest to make this your destination. You can also choose
to set this as a waypoint (have the system route to this point on the
way to your current destination) or save it as a favorite. Any Avoid
Areas selections are also considered in route calculation.
3. Choose from up to three different types of routes, then select Start
Route.
•Fastest: Uses the fastest moving roads possible.
•Shortest: Uses the shortest distance possible.
•Eco (EcoRoute): Uses the most fuel efficient route.
You can cancel the route or have the system demo the route for you.
Select Route Prefs to set route preferences like avoiding freeways, toll
roads, ferries and car trains as well as to use or not use HOV lanes.
(HOV lanes are High Occupancy Vehicle Lanes also known as carpool or
diamond lanes. These lanes are reserved for people who ride in buses,
vanpools or carpools.)
Note:If Start Route button is not pressed and the vehicle is driven on a
recognized road, the system defaults to the fastest route option and
begins guidance.
During route guidance, the “talking bubble” icon that appears in the
upper right navigation corner (green bar) can be pressed if the user
wants the system to repeat a route guidance instruction. Instructions
decrease with each press.
522MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Dipstick
automatic transmission
fluid .......................................... 313
engine oil ................................. 307
Display settings ......................... 510
Driving under special
conditions .................. 215, 217, 220
sand ......................................... 218
snow and ice ........................... 221
through water ................. 219, 278
Dual automatic temperature
control (DATC) ................. 155, 157
E
Electronic message center ....... 117
Electronic stability control ...... 227
Emergencies, roadside
jump-starting .......................... 283
running out of fuel ................. 203
Emergency brake (see Parking
brake) ........................................ 224
Emission control system .......... 207
End user license agreement .... 533
Engine ........................................ 370
cleaning ................................... 332
fail-safe cooling ....................... 312
idle speed control ................... 318
lubrication specifications ....... 371
refill capacities ........................ 371
service points .......................... 306
Engine block heater ................. 199
Engine oil
checking and adding .............. 307
dipstick .................................... 307
filter, specifications ................ 375
refill capacities ........................ 371
specifications .......................... 371Event data recording .................. 12
Exhaust fumes .......................... 199
F
Fail safe cooling ........................ 312
Fleet MyKey programming ........ 70
Flexible Fuel Vehicle (FFV) .... 201
Floor mats ................................. 279
Fluid capacities ......................... 371
Four-Wheel Drive vehicles
driving off road ....................... 217
Freezer ...................................... 193
Fuel
cap ........................................... 205
capacity ................................... 371
choosing the right fuel ........... 202
filler funnel ............................. 203
filling your vehicle with fuel .. 205
filter, specifications ........ 317, 375
fuel pump shut-off .................. 283
octane rating ................... 202, 370
running out of fuel ................. 203
safety information relating to
automotive fuels ..................... 201
Fuel and distance computer .... 121
outside temperature
indicator .................................. 121
to empty indicator .................. 121
trip distance ............................ 121
trip/reset button ..................... 121
Fuel - flex fuel vehicle
(FFV) ......................................... 201
Fuses .................................. 294–295
G
Gas cap (see Fuel cap) ............ 205
Index553
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)