audio FORD FLEX 2015 1.G Workshop Manual

Troubleshooting
•Do not connect the audio input jack to a line level output. The jack
only works correctly with devices that have a headphone output with
a volume control.
•Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio as this causes
distortion and reduces sound quality.
•If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problem persists, replace or
recharge the batteries in the portable media player.
•Control the portable media player in the same manner when used with
headphones, as the auxiliary input jack does not provide control (such
as Play or Pause) over the attached portable media player.
PHONE
A. Phone
B. Quick Dial
C. Phonebook
D. History
E. Messaging
F. Settings
Hands-free calling is one of the main features of SYNC. Once you pair
your phone, you can access many options using the touchscreen or voice
A
B
C
D
E
F
MyFord Touch® (If Equipped)475
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and the system delivers a new
route to your vehicle.
If your vehicle is equipped with Navigation, SYNC Services downloads
your requested destination to the navigation system. The navigation
system then calculates the route and provides driving instructions. See
theNavigation systemsection for more information.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Good-bye” from the SYNC Services main menu.
SYNC Services quick tips
PersonalizingYou can personalize your Services feature to
provide quicker access to your most used or
favorite information. You can save address
points, such as work or home. You can also
save favorite information like sports teams,
such as Detroit Lions, or a news category. You
can learn more about personalization by
logging onto www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while
connected to SYNC Services) to interrupt a
voice prompt or an audio clip (such as a
sports report) and say your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with SYNC Services and
continue enjoying your personalized services.
486MyFord Touch® (If Equipped)
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

Camera Settings
This menu allows you to access settings for your rear view camera.
Press the Settings icon >Vehicle>Camera Settings,then select from
the following settings:
•Enhanced Park Aids
•Rear Camera Delay
Enable Valet Mode
Valet mode allows you to lock the system. No information is accessible
until the system is unlocked with the correct PIN.
1. Press the Settings icon >Vehicle>Enable Valet Mode.
2. Enter a four-digit pin twice, as prompted.
After you press Continue, the system locks until you enter the PIN again.
Note:If the system locks, and you need to reset the PIN, enter 3681 and
the system unlocks.
Settings
Access and adjust system settings, voice features, as well as phone,
navigation and wireless settings.
System
Press the Settings icon >Settings>System,then select from
the following:
System
LanguageSelect to have the touchscreen display in
English, Spanish or French.
DistanceSelect to display units in kilometers or miles.
TemperatureSelect to display units in Celsius or
Fahrenheit.
System Prompt
VolumeAdjust the volume of voice prompts from the
system.
Touch Screen Button
BeepSelect to have the system beep to confirm
choices made through the touchscreen.
Touch Panel Button
BeepSelect to have the system beep to confirm
button choices made through the climate or
audio system.
Keyboard LayoutHave the touchscreen keyboard display in
QWERTY or ABC format.
498MyFord Touch® (If Equipped)
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, see
the tables below.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an online chat (during certain hours). Visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for
more information.
Phone issues
Issue Possible
cause(s)Possible solution(s)
There is
excessive
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting SYNC
performance.Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the
other person but
they cannot hear
me.Possible phone
malfunction.Try turning off the device,
resetting the device, removing
the device’s battery, then trying
again.
SYNC is not able
to download my
phonebook.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•Use the SYNCmyphone
feature available on the website.
522MyFord Touch® (If Equipped)
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble connecting
my device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device does
not have an auto-install program
or active security settings.
SYNC does not
recognize my
device when I turn
on the car.This is a device
limitation.Make sure you are not leaving the
device in your vehicle during very
hot or cold temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
524MyFord Touch® (If Equipped)
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

provided, then the terms of this EULA shall apply, except that the MS,
Microsoft Corporation or affiliate entity providing the Supplemental
Component(s) shall be the licensor of the Supplemental Component(s).
FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates
and/or their designated agent reserve the right to discontinue without
liability any Internet-based services provided to you or made available to
you through the use of the SOFTWARE.
•Links to Third Party Sites:The MS SOFTWARE may provide you
with the ability to link to third party sites through the use of the
SOFTWARE. The third party sites are not under the control of MS,
Microsoft Corporation, their affiliates and/or their designated agent.
Neither MS nor Microsoft Corporation nor their affiliates nor their
designated agent are responsible for (i) the contents of any third
party sites, any links contained in third party sites, or any changes or
updates to third party sites, or (ii) webcasting or any other form of
transmission received from any third party sites. If the SOFTWARE
provides links to third party sites, those links are provided to you only
as a convenience, and the inclusion of any link does not imply an
endorsement of the third party site by MS, Microsoft Corporation,
their affiliates and/or their designated agent.
•Obligation to Drive Responsibly:You recognize your obligation to
drive responsibly and keep attention on the road. You will read and
abide with the DEVICE operating instructions particularly as they
pertain to safety and assumes any risk associated with the use of the
DEVICE.
UPGRADES AND RECOVERY MEDIA:If the SOFTWARE is provided
by FORD MOTOR COMPANY separate from the DEVICE on media such
as a ROM chip, CD ROM disk(s) or via web download or other means,
and is labeled “For Upgrade Purposes Only” orFor Recovery Purposes
Onlyyou may install one (1) copy of such SOFTWARE onto the
DEVICE as a replacement copy for the existing SOFTWARE, and use it
in accordance with this EULA, including any additional EULA terms
accompanying the upgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:All title and intellectual
property rights in and to the SOFTWARE (including but not limited to
any images, photographs, animations, video, audio, music, text and
“applets,” incorporated into the SOFTWARE), the accompanying printed
materials, and any copies of the SOFTWARE, are owned by MS,
Microsoft Corporation, FORD MOTOR COMPANY, or their affiliates or
suppliers. The SOFTWARE is licensed, not sold. You may not copy the
printed materials accompanying the SOFTWARE. All title and intellectual
Appendices531
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

you in an unsafe situation, or directs you into an area that you consider
to be unsafe, do not follow such instructions; (c) do not input
destinations, or otherwise manipulate the Telenav Software, unless your
vehicle is stationary and parked; (d) do not use the Telenav Software for
any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful
purposes, or in any manner inconsistent with this Agreement; (e)
arrange all GPS and wireless devices and cables necessary for use of the
Telenav Software in a secure manner in your vehicle so that they will not
interfere with your driving and will not prevent the operation of any
safety device (such as an airbag).
You agree to indemnify and hold Telenav harmless against all claims
resulting from any dangerous or otherwise inappropriate use of the
Telenav Software in any moving vehicle, including as a result of your
failure to comply with the directions above.
2.Account Information
You agree: (a) when registering the Telenav Software, to provide Telenav
with true, accurate, current, and complete information about yourself,
and (b) to inform Telenav promptly of any changes to such information,
and to keep it true, accurate, current and complete.
3.Software License
Subject to your compliance with the terms of this Agreement, Telenav
hereby grants to you a personal, non-exclusive, non-transferable license
(except as expressly permitted below in connection with your permanent
transfer of the Telenav Software license), without the right to sublicense,
to use the Telenav Software (in object code form only) in order to access
and use the Telenav Software. This license shall terminate upon any
termination or expiration of this Agreement. You agree that you will use
the Telenav Software only for your personal business or leisure purposes,
and not to provide commercial navigation services to other parties.
3.1 License limitations
You agree not to do any of the following: (a) reverse engineer,
decompile, disassemble, translate, modify, alter or otherwise change the
Telenav Software or any part thereof; (b) attempt to derive the source
code, audio library or structure of the Telenav Software without the prior
express written consent of Telenav; (c) remove from the Telenav
Software, or alter, any of Telenav’s or its suppliers’ trademarks, trade
names, logos, patent or copyright notices, or other notices or markings;
(d) distribute, sublicense or otherwise transfer the Telenav Software to
others, except as part of your permanent transfer of the Telenav
Software; or (e) use the Telenav Software in any manner that (i)
infringes the intellectual property or proprietary rights, rights of publicity
536Appendices
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

911 Assist™ ......................412, 491
A
ABS (see Brakes) .....................212
Accessing and using your
USB port ....................................469
Accessing call history/phone
book during active call .............401
Accessing your calendar ..........490
Accessing your media menu
features ......................................423
Accessing your phone menu
features ......................................402
Accessory delay ........................106
Active call menu options .........401
Active Park Assist .....................218
Adaptive Cruise Control ...........228
Adding (pairing) a phone ........477
Advanced menu options ...410, 430
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................410
Airbag supplemental restraint
system ..........................................52
and child safety seats ..............53
description ................................52
disposal ......................................62
driver airbag ..............................52
passenger airbag .......................52
side airbag ...........................52, 57
Air cleaner filter .......312–313, 366
Air conditioning ........................138
manual heating and air
conditioning system ...............138
Air filter, cabin ..........................147All Wheel Drive (AWD),
driving off road .........................204
Ambient mood/lighting .............497
AM/FM .......................................456
Antifreeze
(see Engine coolant) ................298
Anti-lock brake system
(see Brakes) ..............................212
Anti-theft system ..................85, 88
arming the system ..............85, 88
disarming a triggered system ..88
Audio system
Single CD ................376, 381–382
Audio system
(see Radio) ................376, 381–382
Automatic transmission
driving an automatic
overdrive .................................199
fluid, adding ............................304
fluid, checking ........................304
fluid, refill capacities ..............362
fluid, specification ..................362
Selectshift (SST) ....................200
Auxiliary Input Jack .................465
Auxiliary input jack (Line in) ..390
Auxiliary powerpoint ................175
A/V inputs ..........................391, 473
B
Battery .......................................309
acid, treating emergencies .....309
jumping a disabled battery ....273
maintenance-free ....................309
replacement, specifications ...366
servicing ..................................309
Blind Spot Information
System .......................................237
Index563
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

SecuriCode keyless entry
system ..........................................82
SecuriLock passive anti-theft
system ..........................................85
Selecting your media source
(USB, Line in, BT audio) .........423
Sending new text messages .....479
Setting a destination ................510
Setting a destination by
voice ...........................................511
Settings ......................................495
Setting the clock ...............376, 495
Side air curtain ...........................59
Side-curtain airbags system .......59
SIRIUS® satellite radio ....376, 462
SIRIUS satellite radio voice
commands .................................464
SIRIUS Travel Link ...................487
SIRIUS Travel Link voice
commands .................................488
SOS Post Crash Alert .................51
Spare tire
(see Changing the Tire) ...........355
Spark plugs,
specifications .....................361, 366
Specification chart,
lubricants ...................................362
Stability system .........................215
Starting your vehicle ................183
jump starting ..........................273
push button start system .......182
Steering wheel ............................90
controls ......................................92
tilting ...................................90–91
Sun visor ....................................110Supplemental Restraint System
(SRS) (see airbags) ....................52
Supported media file types ......472
Supported player, media
formats and metadata
information ................................472
SYNC® customer support ........393
SYNC® Services ................417, 483
System settings .........................498
T
Temperature control
(see Climate control) ..............138,
140, 142, 507
Text messaging .................404, 479
Text messaging (sending,
downloading, deleting) .....405, 407
Third-row power fold seat .......167
Tilt steering wheel ................90–91
Tires ...........................332–333, 353
alignment ................................346
care ..........................................332
changing ..........................353, 355
checking the pressure ............342
inflating ...................................340
label .........................................339
replacing ..................................344
rotating ....................................347
safety practices .......................346
sidewall information ...............335
snow tires and chains ............347
spare tire .................................353
terminology .............................333
tire grades ...............................333
treadwear ........................332, 342
Touchscreen features
(climate) ....................................507
Index569
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)