Maintenance FORD FLEX 2015 1.G Owners Manual

Introduction 10
Child Safety 18
Installing child seats....................................20
Booster seats.........................................32
Child seat positioning...................................35
Child safety locks......................................37
Safety Belts 38
Fastening the safety belts................................40
Safety belt height adjustment.............................43
Safetybeltwarninglightandindicatorchime..................44
Safety belt-minder.....................................44
Rear inflatable safety belt................................46
Child restraint and safety belt maintenance...................48
Personal Safety System 49
Supplementary Restraints System 50
Driver and passenger airbags.............................52
Front passenger sensing system...........................54
Side airbags..........................................57
Safety canopy curtain airbags.............................59
Crash sensors and airbag indicator.........................61
Airbag disposal........................................62
Keys and Remote Control 63
General information on radio frequencies.....................63
Remote control.......................................64
Keys...............................................64
Replacing a lost key or remote control.......................69
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Maintenance 293
General information...................................293
Opening and closing the hood............................294
Under hood overview..................................295
Engine oil dipstick....................................297
Engine oil check......................................297
Engine coolant check..................................298
Automatic transmission fluid check........................304
Brake fluid check.....................................308
Fuel filter...........................................308
Washer fluid check....................................309
Battery ............................................309
Checking the wiper blades..............................311
Changing the wiper blades..............................311
Air filter(s).........................................312
Adjusting the headlamps................................314
Changing a bulb......................................315
Vehicle Care 320
Cleaning products.....................................320
Cleaning the exterior..................................320
Waxing.............................................322
Repairing minor paint damage............................322
Cleaning the engine...................................322
Cleaning the windows and wiper blades.....................323
Cleaning the interior...................................324
Cleaning the instrument panel and instrument cluster lens.......324
Cleaning leather seats..................................325
Cleaning the alloy wheels...............................326
Vehiclestorage.......................................327
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Wheels and Tires 330
Tirecare ...........................................332
Tire Pressure Monitoring System (TPMS)...................348
Changing a road wheel.................................353
Technical specifications.................................359
Wheel lug nut torque..................................359
Capacities and Specifications 361
Engine specifications..................................361
Engine drivebelt......................................361
Maintenance product specifications and capacities.............362
Part numbers........................................366
Vehicle identification number............................367
Vehicle certification label...............................368
Transmission code designation............................368
Accessories 369
Accessories.........................................369
Extended Service Plan 371
Audio System 374
MyFord™ system.....................................376
Satellite radio information...............................387
Auxiliary input jack...................................390
USB port...........................................391
SYNC® 392
Pairing your phone for the first time.......................397
911 Assist™.........................................412
Vehicle Health Report..................................415
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MyFord Touch® (If Equipped) 442
Privacy Information...................................448
Voice recognition.....................................450
Listening to music....................................454
Phone features.......................................475
Information Menu.....................................483
Settings............................................495
Climatefeatures......................................507
Navigation system.....................................510
Appendices 528
Scheduled Maintenance 546
Normal scheduled maintenance and log.....................551
Index 563
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2014
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FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen.
Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
Introduction15
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Stowing the Rear Inflatable Safety Belt
The rear inflatable safety belt has a snap retainer for stowing the safety
belt against the quarter trim panel when it is not in use. This will
prevent the safety belt tongue from rattling against the side of the seat
and keep it out of the way when folding or tumbling the second row
seats.
Press the retainer on the safety belt
onto the mating snap to stow. To
use the safety belt, pull it away
from the quarter trim panel.
CHILD RESTRAINT AND SAFETY BELT MAINTENANCE
Inspect the vehicle safety belts and child safety seat systems periodically
to make sure they work properly and are not damaged. Inspect the
vehicle and child seat safety belts to make sure there are no nicks, tears
or cuts. Replace if necessary. All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle assemblies, buckle support
assemblies (slide bar-if equipped), shoulder belt height adjusters (if
equipped), shoulder belt guide on seatback (if equipped), rear inflatable
safety belts (if equipped), child safety seat LATCH and tether anchors,
and attaching hardware, should be inspected after a crash. See the child
restraint manufacturer’s instructions for additional inspection and
maintenance information specific to the child restraint.
Ford Motor Company recommends that all safety belt assemblies in use
in vehicles involved in a crash be replaced. However, if the crash was
minor and an authorized dealer finds that the belts do not show damage
and continue to operate properly, they do not need to be replaced.
Safety belt assemblies not in use during a crash should also be inspected
and replaced if either damage or improper operation is noted.
For proper care of soiled safety belts, seeInteriorin theCleaning
chapter.
48Safety Belts
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The airbags are a supplemental restraint system and are designed to
work with the safety belts to help protect the driver and right front
passenger from certain upper body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying airbag.
Note:You will hear a loud bang and see a cloud of harmless powdery
residue if an airbag deploys. This is normal.
The airbags inflate and deflate rapidly upon activation. After airbag
deployment, it is normal to notice a smoke-like, powdery residue or smell
the burnt propellant. This may consist of cornstarch, talcum powder (to
lubricate the bag) or sodium compounds (for example, baking soda) that
result from the combustion process that inflates the airbag. Small
amounts of sodium hydroxide may be present which may irritate the skin
and eyes, but none of the residue is toxic.
While the system is designed to help reduce serious injuries, contact
with a deploying airbag may also cause abrasions or swelling. Temporary
hearing loss is also a possibility as a result of the noise associated with a
deploying airbag. Because airbags must inflate rapidly and with
considerable force, there is the risk of death or serious injuries, such as
fractures, facial and eye injuries or internal injuries, particularly to
occupants who are not properly restrained or are otherwise out of
position at the time of airbag deployment. Thus, it is extremely
important that occupants be properly restrained as far away from the
airbag module as possible while maintaining vehicle control.
Routine maintenance of the airbags is not required.
SOS POST-CRASH ALERT SYSTEM™
The system flashes the direction indicator lamps and the horn sounds
(intermittently) in the event of a serious impact that deploys an airbag
equipped on your vehicle.
The horn and lamps turn off when:
•You press the hazard button.
•You press the panic button (if equipped) on the remote entry
transmitter.
•Your vehicle runs out of power.
Supplementary Restraints System51
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CRASH SENSORS AND AIRBAG INDICATOR
WARNING:Modifying or adding equipment to the front end of
your vehicle (including frame, bumper, front end body structure
and tow hooks) may affect the performance of the airbag system,
increasing the risk of injury. Do not modify the front end of your
vehicle.
Your vehicle has a collection of crash and occupant sensors which
provide information to the restraints control module. The restraints
control module deploys (activates) the front safety belt pretensioners,
rear inflatable safety belts, driver airbag, passenger airbag, seat mounted
side airbags, and the Safety Canopy. Based on the type of accident
(frontal impact, side impact or rollover) the restraints control module
will deploy the appropriate safety devices.
The restraints control module also monitors the readiness of the above
safety devices plus the crash and occupant sensors. The readiness of the
safety system is indicated by a warning indicator light in the instrument
cluster or by a backup tone if the warning light is not working. See the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light will either flash or stay lit.
•The readiness light will not illuminate immediately after the
ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem or light is repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a crash.
The safety belt pretensioners, rear inflatable safety belts and the airbag
supplemental restraint system are designed to activate when the vehicle
sustains frontal or sideways deceleration sufficient to cause the restraints
control module to deploy a safety device or when a certain likelihood of
a rollover event is detected by the rollover sensor.
Supplementary Restraints System61
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Service engine soon
Theservice engine soonindicator light illuminates when the
ignition is first turned to the on position to check the bulb and
to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. Normally, the service engine soon
light will stay on until the engine is cranked, then turn itself off if no
malfunctions are present. However, if after 15 seconds the service engine
soon light blinks eight times, it means that the vehicle is not ready for
I/M testing. See theReadiness for inspection/maintenance (I/M)
testingin theFuel and Refuelingchapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II)in theFuel and Refuelingchapter. If
the light is blinking, engine misfire is occurring which could damage your
catalytic converter. Drive in a moderate fashion (avoid heavy acceleration
and deceleration) and have your vehicle serviced immediately by an
authorized dealer.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire. Have an authorized dealer service your vehicle
immediately.
Speed control (if equipped) (RTT)
The speed control system indicator light changes color to
indicate what mode the system is in:
•On (gray light-type 1, white light-type 2): Illuminates when the speed
control system is turned on. Turns off when the speed control system
is turned off.
•Engaged (white light-type 1, green light-type 2): Illuminates when the
speed control system is engaged. Turns off when the speed control
system is disengaged.
11 8Instrument Cluster
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Keys and Intelligent
Access MessagesAction / Description
Max Number of Keys
LearnedDisplayed during spare key programming when
the maximum number of keys have been
programmed.
Press Brake to Start Displayed when the start/stop button is
pressed without the brake pedal being applied.
This is a reminder that the brake pedal must
be applied when the start/stop button is
pressed in order to start the engine.
Restart Now or Key is
NeededDisplayed when the start/stop button is
pressed to shut off the engine and a Intelligent
Access Key is not detected inside the vehicle.
Accessory Power is
ActiveDisplayed when the vehicle is in the accessory
ignition state.
Starting System Fault This message is displayed when there is a
problem with your vehicle’s starting system.
See your authorized dealer for service.
Maintenance
MessagesAction / Description
LOW Engine Oil
PressureStop the vehicle as soon as safely possible,
turn off the engine. Check the oil level. If the
warning stays on or continues to come on with
your engine running, contact your authorized
dealer as soon as possible.
Change Engine Oil
SoonDisplayed when the engine oil life remaining is
10% or less.
Oil Change Required Displayed when the oil life left reaches 0%.
Engine Coolant
OvertemperatureDisplayed when the engine coolant
temperature is excessively high.
Washer Fluid Level
LOWIndicates the washer fluid reservoir is less than
one quarter full. Check the washer fluid level.
Steering Malfunction
Service NowDisplays when the steering system needs
service. See your authorized dealer.
Information Displays135
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