ESP FORD FLEX 2017 1.G Owner's Manual

The system may not operate correctly in
any of the following conditions:
•
You use a spare tire or a tire
significantly worn more than the other
tires.
• One or more tires are improperly
inflated.
• You try to park on a tight curve.
Do not use the system if:
• You have attached a bike rack, trailer
or other object near the sensors on the
front or rear of your vehicle.
• You have attached an overhanging
object (surfboard) to the roof.
• The front bumper or side sensors are
damaged or obstructed (front bumper
cover).
• The correct tire size is not in use on your
vehicle (for example, a mini-spare tire). Using Active Park Assist Press the button to turn the
system on or off.
When driving at a speed less than 22 mph
(35 km/h), the system automatically scans
both sides of your vehicle for an available
parking space. The system displays a
message and a corresponding graphic to
indicate it is searching for a parking space.
Use the direction indicator to select
searching either to the left hand side or
right hand side of your vehicle. If the
direction indicator is not used, the system
defaults to the passenger side of your
vehicle. When the system finds a suitable space it
displays a message and a tone sounds.
Stop your vehicle and follow the
instructions on the display screen. If your
vehicle is moving very slowly, you may
need to pull forward a short distance
before the system is ready to park.
Note:
You can also activate the system
after you have already driven partially or
completely past the parking space. To do
so, press the active park assist button and
the system will inform you if you have
recently past a suitable parking space.
Note: You must observe that the selected
space remains clear of obstructions at all
times in the maneuver.
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Note:
Active park assist may not detect
vehicles with overhanging loads (a bus or a
truck), street furniture and other items. You
must make sure the selected space is
suitable for parking.
Note: You should drive your vehicle within
5 ft (1.5 m) and as parallel to the other
vehicles as possible while passing a parking
space.
Note: The system always offers the last
detected parking space (for example, if your
vehicle detects multiple spaces while you
are driving, it offers the last one).
Note: If driven above approximately 22 mph
(35 km/h)
, the display screen shows a
message to alert you to reduce your vehicle
speed. Automatic Steering into Parking
Space
Note:
If vehicle speed exceeds
6 mph
(10 km/h) or the maneuver is interrupted
(driver input is detected), the system
switches off and you need to take full
control of your vehicle.
Note: If a maneuver is interrupted before
completion, the system switches off. The
steering wheel position will not indicate the
actualy position of the steering and you have
to take full control of your vehicle.
When you shift the transmission into
reverse (R), with your hands off the wheel
(and nothing obstructing its movement),
your vehicle steers itself into the space.
The system displays instructions to move
your vehicle back and forth in the space. When you think your vehicle has enough
space in front and behind it, or you hear a
solid tone from the parking aid
(accompanied by a touchscreen display
message and a chime), bring your vehicle
to a complete stop.
When automatic steering is complete, the
system displays a message and a chime
sounds, indicating that the active park
assist process is finished. The driver is
responsible for checking the parking job
and making any necessary corrections
before leaving your vehicle.
Deactivating the Park Assist
Feature
Manually deactivate the system by:
•
Pressing the active park assist button
during an active maneuver.
• Grabbing the steering wheel during an
active maneuver.
• Driving above approximately
22 mph
(35 km/h) for 30 seconds during an
active park search.
• Driving above 6 mph (10 km/h) during
automatic steering.
• Turning off the traction control system.
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If the system determines that its maximum
braking level will not be sufficient, an
audible warning sounds when the system
continues to brake. A red warning bar
displays on the windshield and you must
take immediate action.
Note:
When you are following a vehicle and
you switch on a direction indicator, adaptive
cruise control may provide a small
temporary acceleration to help you pass.
Setting the Gap Distance You can decrease or increase the distance
between your vehicle and the vehicle in
front by pressing the gap control.
Note:
It is your responsibility to select a gap
appropriate to the driving conditions. The selected gap appears in the
information display as shown by the bars
in the graphic. You can select four gap
settings.
Note:
The gap setting is time dependent
and therefore the distance automatically
adjusts with your vehicle speed.
Adaptive cruise control gap settings Dynamic beha-
vior
Gap
Time gap,
seconds
Graphic display,
bars indicated betweenvehicles
Set speed
yd (m)
mph ( km/h)
Sport
31 (28)
1
1
62 (100)
Normal
43 (39)
1.4
2
62 (100)
Normal
55 (50)
1.8
3
62 (100)
Comfort
67 (61)
2.2
4
62 (100)
Each time you switch the system on, the system selects the last chosen gap.
Canceling the Set Speed
Press and release CNCL or tap the brake
pedal. The set speed does not erase.
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Detection Issues
WARNING
On rare occasions, detection issues
can occur due to the road
infrastructures, for example bridges,
tunnels and safety barriers. In these cases,
the system may brake late or
unexpectedly. At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening, if
required. The radar sensor has a limited field of
vision. It may not detect vehicles at all or
detect a vehicle later than expected in
some situations. The lead vehicle graphic
does not illuminate if the system does not
detect a vehicle in front of you. Detection issues can occur:
With vehicles that edge into your
lane that can only be detected
once they have moved fully into
your lane.
A
Motorcyclists may be detected
late, or not at all.
B
With vehicles in front of you
when going into and coming out
of a bend. The detection beam
does not follow sharp curves in
the road.
C
In these cases the system may brake late
or unexpectedly. You should stay alert and
intervene if necessary.
If something hits the front of your vehicle
or damage occurs, the radar-sensing zone
may change. This could cause missed or
false vehicle detections. Contact an
authorized dealer as soon as possible.
System Not Available
Conditions that can cause the system to
deactivate or prevent the system from
activating when requested include:
• A blocked sensor.
• High brake temperature.
• A failure in the system or a related
system.
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A message displays if something obstructs
the radar signals from the sensor. The
sensor is located on the lower grille. The
system cannot detect a vehicle ahead and
does not function when something
obstructs the radar signals.
The following table lists possible causes and actions for this message displaying. Action
Cause
Clean the grille surface in front of the radar
or remove the object causing the obstruc-
tion.
The surface of the radar in the grille is dirty
or obstructed in some way.
Wait a short time. It may take several
minutes for the radar to detect that it is free
from obstruction.
The surface of the radar in the grille is clean
but the message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow is interfering with the
radar signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Swirling water, or snow or ice on the surface
of the road may interfere with the radar
signals.
Wait a short time or switch to normal cruise
control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is
possible to get a blockage warning and not
be blocked. This can happen, for example,
when driving in sparse rural environments.
A false blocked condition self clears or
clears after a key cycle.
Switching to Normal Cruise
Control WARNING
Normal cruise control will not brake
when your vehicle is approaching
slower vehicles. Always be aware of
which mode you have selected and apply
the brakes when necessary. You can manually change from adaptive
cruise control to normal cruise control
through the information display. The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting does not display, the system does
not automatically respond to lead vehicles.
Automatic braking remains active to
maintain set speed.
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Information System (page 195). If the
Blind Spot Information System is blocked,
Cross Traffic Alert is also blocked. A
corresponding message appears in the
information display as soon as you shift
the transmission into reverse (R).
System Limitations
Cross Traffic Alert has its limitations;
situations such as severe weather
conditions or debris build-up on the sensor
area may limit vehicle detection.
The system detects approaching vehicles
from up to
45 ft (14 m) away, though
coverage decreases when the sensors are
blocked. Reversing slowly helps increase
the coverage area and effectiveness.
The following are other situations that may
limit the Cross Traffic Alert performance:
• Stationary or slow moving vehicles.
• Pedestrians or objects in the roadway.
• Oncoming vehicles in the same lame.
• Severe weather conditions.
• Debris build-up near or around the
sensor(s).
• Small distance to the vehicle ahead.
• Adjacently parking vehicles or objects
obstructing the sensors.
• Approaching vehicles passing at
speeds greater than
15 mph (24 km/h).
• Driving in reverse faster than
3 mph
(5 km/h).
• Backing out of an angled parking spot.
If the rear end of the vehicle is hit or
damaged, the radar sensing zone may be
altered causing missed or false collision
warnings. See your authorized dealer to
have your collision warning radar checked
for proper coverage and operation. False Alerts
Note:
When towing a trailer, the sensors
may detect the trailer thus causing a false
alert. It may be desirable to turn the Blind
Spot Information System off if the false
alerts become annoying.
There may be certain instances when there
is a false alert by the Cross Traffic Alert
system that illuminates the alert indicator
with no vehicle in the coverage zone. Some
amount of false alerts are normal; they are
temporary and self-correct.
System Errors
If Cross Traffic Alert senses a problem with
the left or right sensor a message will
appear in the information display. See
Information Messages
(page 107).
Switching the System Off and On
You can temporarily switch Cross Traffic
Alert off in the information display. See
Information Messages (page 107). When
you switch Cross Traffic Alert off, you will
not receive alerts and the information
display will display a system off message.
Note: The Cross Traffic Alert switches on
whenever the ignition is switched on and
ready to provide appropriate alerts when
the transmission is in reverse (R). Cross
Traffic Alert will not remember the last
selected on or off setting.
You can also have Cross Traffic Alert
switched off permanently at an authorized
dealer. Once switched off permanently,
the system can only be switched back on
at an authorized dealer.
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WARNINGS
The collision warning system with
brake support cannot help prevent
all collisions. Do not rely on this
system to replace driver judgment and the
need to maintain distance and speed. Note:
The system does not detect, warn or
respond to potential collisions with vehicles
to the rear or sides of the vehicle.
Note: The collision warning system is active
at speeds above approximately 5 mph
(8 km/h). This system is designed to alert the driver
of certain collision risks. A radar detects if
your vehicle is rapidly approaching another
vehicle traveling in the same direction as
yours.
If it is, a red warning light illuminates and
an audible warning chime sounds. The brake support system assists the driver
in reducing the collision speed by charging
the brakes. If the risk of collision further
increases after the warning light
illuminates, the brake support prepares
the brake system for rapid braking. This
may be apparent to the driver. The system
does not automatically activate the brakes
but, if the brake pedal is pressed, full force
braking is applied even if the brake pedal
is lightly pressed.
Using the Collision Warning System WARNING
The collision warning system
’s brake
support can only help reduce the
speed at which a collision occurs if
the driver applies the vehicle ’s brakes. The
brake pedal must be pressed just like any
typical braking situation. The warning system sensitivity can be
adjusted to one of three possible settings
by using the information display control.
See
General Information (page 99).
Note: If collision warnings are perceived as
being too frequent or disturbing then the
warning sensitivity can be reduced, though
the manufacturer recommends using the
highest sensitivity setting where possible.
Setting lower sensitivity would lead to fewer
and later system warnings. See
General
Information (page 99).
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico , Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
FORD
Ford Middle East
80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
+1 313 390 0804
+1-313-594-4857
Sub-Saharan Africa
[email protected] [email protected]
N/A
+63-2-717-6410
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership ’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed. Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
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