stop start FORD FLEX 2019 Owner's Manual

USING ALL-WHEEL DRIVE
All-wheel drive uses all four wheels to
power the vehicle. This increases traction,
enabling you to drive over terrain and road
conditions that a conventional two-wheel
drive vehicle cannot. The AWD system is
active all the time and requires no input
from the operator.
Note:
Your AWD vehicle is not intended for
off-road use. The AWD feature gives your
vehicle some limited off-road capabilities
in which driving surfaces are relatively level,
obstruction-free and otherwise similar to
normal on-road driving conditions.
Operating your vehicle under other than
those conditions could subject the vehicle
to excessive stress which might result in
damage which is not covered under your
warranty. Note:
When an AWD system fault is
present, the warning Check AWD displays
in the information display. The AWD system
is not functioning correctly and defaults to
front-wheel drive. When this warning
displays, have your vehicle serviced at an
authorized dealer.
Note: The
AWD OFF message may also
appear in the information display if the AWD
system overheats and defaults to
front-wheel drive. This may occur if the
vehicle is operated in extreme conditions
with excessive wheel slip, such as deep
sand. To resume normal AWD function as
soon as possible, stop the vehicle in a safe
location and stop the engine for at least 10
minutes. After the engine has been
restarted and the AWD system has
adequately cooled, the AWD OFF message
will turn off and normal AWD function
returns. If the engine is not stopped, the
AWD OFF
message turns off when the
system cools and normal AWD function
returns.
All-Wheel Drive Messages Action / Description
AWD Messages
Displays if the AWD system disables to
protect itself. This may occur if you operate
the vehicle after installing the compact
spare tire, if the system is overheating or if
there is an issue with another vehicle
system that prevents the AWD system from
AWD OFF
operating. The AWD system resumes
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(If Equipped)

WARNING: If the parking brake is
fully released, but the brake warning lamp
remains illuminated, the brakes may not
be working properly. Have your vehicle
checked as soon as possible. WARNING:
Do not spin the wheels
at over 34 mph (55 km/h). The tires may
fail and injure a passenger or bystander.
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a few minutes or damage to the
transmission and tires may occur or the
engine may overheat.
If your vehicle gets stuck in mud or snow it
may be rocked out by shifting between
forward and reverse gears, stopping
between shifts, in a steady pattern. Press
lightly on the accelerator in each gear.
If your vehicle is equipped with
AdvanceTrac® with Roll Stability
Control ™, it may be beneficial to
disengage the AdvanceTrac® with Roll
Stability Control ™ system while
attempting to rock the vehicle.
Emergency Maneuvers
• In an unavoidable emergency situation
where a sudden sharp turn must be
made, remember to avoid
"over-driving" your vehicle (that is, turn
the steering wheel only as rapidly and
as far as required to avoid the
emergency). Excessive steering will
result in less vehicle control, not more.
Additionally, smooth variations of the
accelerator and/or brake pedal
pressure should be utilized if changes
in vehicle speed are called for. Avoid abrupt steering, acceleration or braking
which could result in an increased risk
of loss of vehicle control, vehicle
rollover and/or personal injury. Use all
available road surface to return the
vehicle to a safe direction of travel.
• In the event of an emergency stop,
avoid skidding the tires and do not
attempt any sharp steering wheel
movements.
• If the vehicle goes from one type of
surface to another (that is, from
concrete to gravel) there will be a
change in the way the vehicle responds
to a maneuver (steering, acceleration
or braking). Again, avoid these abrupt
inputs.
Sand
Most of the time traction control improves
tire traction by managing wheel slip
through Brake, Engine, and AWD
calibrations. However, during low speed
driving, disabling traction control in deep
sand can help keep the wheels moving to
maintain vehicle momentum.
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
Do not drive your vehicle in deep sand for
an extended period of time. This could
cause the AWD system to overheat and
default to front-wheel drive. If this occurs,
an
AWD OFF message displays in the
information display. To resume normal
AWD function as soon as possible, stop
the vehicle in a safe location and stop the
engine for at least 10 minutes. After the
engine has been restarted and the AWD
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(If Equipped)

Although natural obstacles may make it
necessary to travel diagonally up or down
a hill or steep incline, you should always
try to drive straight up or straight down.
When climbing a steep slope or hill, start
in a lower gear rather than downshifting to
a lower gear from a higher gear once the
ascent has started. This reduces strain on
the engine and the possibility of stalling.
If you do stall out, do not try to turnaround
because you might roll over. It is better to
back down to a safe location.
Apply just enough power to the wheels to
climb the hill. Too much power will cause
the tires to slip, spin or lose traction,
resulting in loss of vehicle control.
Descend a hill in the same gear you would
use to climb up the hill to avoid excessive
brake application and brake overheating.
Do not descend in neutral; instead,
disengage overdrive or manually shift to a
lower gear. When descending a steep hill,
avoid sudden hard braking as you could
lose control. The front wheels have to be
turning in order to steer the vehicle.
Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not
“pump”
the brakes. Driving on Snow and Ice WARNING: If you are driving in
slippery conditions that require tire chains
or cables, then it is critical that you drive
cautiously. Keep speeds down, allow for
longer stopping distances and avoid
aggressive steering to reduce the chances
of a loss of vehicle control which can lead
to serious injury or death. If the rear end of
your vehicle slides while cornering, steer in
the direction of the slide until you regain
control of your vehicle.
Note: Excessive tire slippage can cause
driveline damage.
AWD vehicles have advantages over 2WD
vehicles in snow and ice but can skid like
any other vehicle.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control.
Avoid sudden applications of power and
quick changes of direction on snow and
ice. Apply the accelerator slowly and
steadily when starting from a full stop.
Avoid sudden braking as well. Although an
AWD vehicle may accelerate better than
a two-wheel drive vehicle in snow and ice,
it won ’t stop any faster, because as in other
vehicles, braking occurs at all four wheels.
Do not become overconfident as to road
conditions.
Make sure you allow sufficient distance
between you and other vehicles for
stopping. Drive slower than usual and
consider using one of the lower gears. In
emergency stopping situations, apply the
brake steadily. Since your vehicle is
equipped with a four wheel (ABS), do not
“pump ” the brakes. See Hints on Driving
With Anti-Lock Brakes
(page 174).
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(If Equipped)E143949

System Sensor Blockage
The system uses radar sensors that are
located behind the bumper fascia on each
side of your vehicle. Any dirt, mud and
snow in front of the sensors and/or driving
in heavy rain can cause system
degradation. Also, other types of
obstructions in front of the sensor can
cause system degradation. This is referred
to as a
‘blocked ’ condition.
Note: Do not apply bumper stickers and/or
repair compound to these areas, this can
cause degraded system performance.
If the system detects a degraded
performance condition, a message warning
of a blocked sensor will appear in the
information display. Also the system alert
indicators will remain ON and the system
will no longer provide any vehicle warnings.
You can clear the information display
warning but the alert indicators will remain
illuminated.
A "blocked" condition can be cleared in
two ways:
• After the blockage in front of the
sensors is removed or the
rainfall/snowfall rate decreases or
stops, drive for a few minutes in traffic
to allow the sensors to detect passing
vehicles.
• By cycling the ignition from ON to OFF
and then back ON. Note:
When towing a trailer, the sensors
may detect the trailer thus causing a false
alert. It may be desirable to turn the Blind
Spot Information System off if the false
alerts become annoying.
System Errors
If the system senses a problem with the
left or right sensor, the telltale will
illuminate and a message will appear in
the information display. See Information
Messages (page 103).
System Limitations
The system does have its limitations;
situations such as severe weather
conditions or debris build-up on the sensor
may limit vehicle detection.
The following are other situations that may
limit the system:
• Certain maneuvering of vehicles
entering and exiting the blind zone.
• Vehicles passing through the blind zone
at very fast rates.
• When several vehicles forming a
convoy pass through the blind zone.
Switching the System Off and On
You can temporarily switch the Blind Spot
Information System off in the information
display. See
General Information (page
95). When the Blind Spot Information
System switches off, you will not receive
alerts and the information display shows
a system off message. The telltale in the
cluster also illuminates. When you switch
the Blind Spot Information System on or
off, the alert indicators flash twice.
Note: The system switches back on every
time you start your vehicle.
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RV & Trailer Towing Guide Online
http://www.fleet.ford.com/towing-guides/
Website
TRAILER SWAY CONTROL (If
Equipped) WARNING:
Turning off trailer sway
control increases the risk of loss of vehicle
control, serious injury or death. Ford does
not recommend disabling this feature
except in situations where speed reduction
may be detrimental (such as hill climbing),
the driver has significant trailer towing
experience, and can control trailer sway
and maintain safe operation.
Note: This feature does not prevent trailer
sway, but reduces it when it begins.
Note: This feature cannot stop all trailers
from swaying.
Note: In some cases, if your vehicle speed
is too high, the system may turn on multiple
times, gradually reducing your vehicle speed.
The system applies the brakes to the
individual wheels and reduces engine
torque to aid vehicle stability. If the trailer
begins to sway, the stability control
warning lamp flashes and a message
appears in the information display. See
Information Messages
(page 103). Slow
your vehicle down, pull safely to the side
of the road and check for correct load
distribution. See
Load Carrying (page
202).
You can switch this feature off in the
information display. When you switch the
ignition on, the system automatically turns
on. RECOMMENDED TOWING
WEIGHTS
Note:
Do not exceed the trailer
weight for your vehicle
configuration listed in the chart
below.
Note: Make sure to take into
consideration trailer frontal area.
Do not exceed 20 ft² (1.86 m²) if
your vehicle can tow a class I
trailer, or 40 ft² (3.72 m²) if your
vehicle can tow a class III trailer.
Note: For high altitude operation,
reduce the gross combined weight
by 2% per
1,000 ft (300 m)
starting at the 1,000 ft (300 m)
elevation point.
Note: Certain states require
electric trailer brakes for trailers
over a specified weight. Check
state regulations for this specified
weight. The maximum trailer
weights listed may be limited to
this specified weight, as the
vehicle ’s electrical system may not
include the wiring connector
needed to use electric trailer
brakes.
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Trailer Lamps
WARNING: Never connect any trailer
lamp wiring to the vehicle's tail lamp
wiring; this may damage the electrical
system resulting in fire. Contact your
authorized dealer as soon as possible for
assistance in proper trailer tow wiring
installation. Additional electrical
equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard lights are
working. Before Towing a Trailer
Practice turning, stopping and backing up
to get the feel of your vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels clear curbs and other
obstacles.
When Towing a Trailer
•
Do not drive faster than 70 mph
(113 km/h) during the first 500 mi
(800 km).
• Do not make full-throttle starts.
• Check your hitch, electrical connections
and trailer wheel lug nuts thoroughly
after you have traveled 50 mi (80 km).
• When stopped in congested or heavy
traffic during hot weather, place the
gearshift in park (P) to aid engine and
transmission cooling and to help A/C
performance.
• Turn off the speed control with heavy
loads or in hilly terrain. The speed
control may turn off automatically
when you are towing on long, steep
grades.
• Shift to a lower gear when driving down
a long or steep hill. Do not apply the
brakes continuously, as they may
overheat and become less effective.
• If your transmission is equipped with a
Grade Assist or Tow/Haul feature, use
this feature when towing. This provides
engine braking and helps eliminate
excessive transmission shifting for
optimum fuel economy and
transmission cooling.
• Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
1. Turn the steering wheel to point your vehicle tires away from traffic flow.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
If you require more information, please
refer to the coverage section of your
warranty guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off.
FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
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If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4.
Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
4. You can attempt to start the vehicle by pressing the brake pedal and
START/STOP
, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
JUMP STARTING THE VEHICLE WARNING:
Batteries normally
produce explosive gases which can cause
personal injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation. WARNING:
Keep batteries out of
reach of children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. WARNING:
Use only adequately
sized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note: Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Connecting the Jumper Cables WARNING: Do not attach the cables
to fuel lines, engine rocker covers, the
intake manifold or electrical components
as grounding points. Stay clear of moving
parts. To avoid reverse polarity
connections, make sure that you correctly
identify the positive (+) and negative (-)
terminals on both the disabled and booster
vehicles before connecting the cables.
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Protected Components
Fuse Amp Rating
Fuse or Relay
Number
SYNC module.
10A
9
Electronic finish panel.
Radio frequency transceiver module.
Run accessory relay.
10A
10
Front wiper motor relay.
Intelligent access module logic.
10A
11
Heads-up display.
Puddle lamp.
15A
12
Backlighting LED.
Interior lighting.
Right-hand direction indicators.
15A
13
Left-hand direction indicators.
15A
14
Center high mounted stop lamp.
15A
15
Backup lamp.
Right low beam headlamp.
10A
16
Left low beam headlamp.
10A
17
Third row power seats.
10A
18
Start button.
Keypad illumination.
Brake-shift interlock.
Powertrain control module wake-up.
Anti-theft system.
Not used (spare).
20A
19
Locks.
20A
20
Extended power module.
10A
21
Horn relay.
20A
22
Steering wheel control module logic.
15A
23
Instrument cluster.
Steering wheel control module.
15A
24
Datalink.
Liftgate release.
15A
25
Ignition switch.
5A
26
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When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for use
during emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in a
safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap with
a thick cloth to prevent the possibility of
scalding and slowly remove the cap.
Failure to follow this instruction could
result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait for a short period of time for the engine to cool. 4. Check the coolant level. If the coolant
level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management
(If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the vehicle
may not be able to accelerate with full
power until the coolant temperature
reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to stop your vehicle. You can
continue to drive.
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