FORD FLEX 2019 Owners Manual

Muting the Audio
Press and release to mute the
playing audio.
Playing or Pausing Media Press and release to either play
or pause the audio.
Switching the Audio Unit On and
Off Press and release the button.
Using the Display Control
Use the up and down arrow buttons to
select the various settings. When you make
your selection, press the left and right
arrow buttons to change the settings. Press and release to confirm a
selection.
Press and release the function buttons
below the display to select different
functions of the audio system depending
on which mode you are in.
Using the Number Block
In radio mode, store and recall your favorite
radio stations. To store a radio station, tune
to the station, then press and hold a preset
button until sound returns. In phone mode,
enter a phone number. Using Seek, Fast Forward and
Reverse In radio mode, select a frequency band and
press and release either button. The
system stops at the first station it finds in
that direction.
In satellite radio mode, press and release
to select the next or previous satellite radio
station. If you select a specific category,
such as jazz, rock or news, press to find the
next or previous station in the category you
select.
Menu Structure
Press MENU.
Press the up and down arrow buttons to
scroll through the options.
Press the right arrow to enter a menu.
Press the left arrow to exit a menu.
Press
OK to confirm a selection.
Note: Depending on your system, some
options may appear slightly different.
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Radio
Use the left and right arrows to go up or down the
frequency band.
Manual Tune
Select for a brief sampling of all available channels.
Scan
Select to store the six strongest local stations on the AM-
AST and FM-AST frequency bands.
AST
Select to have the system search by certain music
categories such as Rock, Pop or Country.
Set Category for Seek/Scan
Select to view additional broadcast data, if available. This
feature defaults to off. RBDS must be on for you to set a
category.
RDS Text Display Satellite Radio
Select for a brief sampling of all available channels.
Scan
Select to view your satellite radio electronic serial number
(ESN). You will need this number when communicating
with your satellite radio provider to activate, modify or
track your account.
Electronic Serial Number
(ESN)
Select to view available satellite radio channels. Press OK
to open a list of the following options for this channel.
Once you skip or lock a channel, you can only access it by
pressing Direct Tune and entering the channel number.
Locking or unlocking a channel requires your PIN.
Check Channel Guide
Select to view channel categories such as Pop, Rock or
News. If you select a category, seek and scan functions
only stop on channels in that category.
Set Category for Seek/Scan
Select to switch alerts on or off for songs, artists or teams.
The system alerts you when the selection is playing on
another channel. Save up to 20 alerts.
Alerts
Use your PIN to unlock previously locked stations.
Unlock All Stations
Use to restore any channels you previously skipped.
Skip No Stations
Select to create a PIN, which allows you to lock or unlock
channels. Your initial PIN is 1234.
Parental Lockout
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Audio Settings
Automatically adjusts the volume to compensate for
speed and wind noise. You can set the system between
0 and +7 or off, low, medium and high.
Speed Compensated
Volume
Select to adjust settings for Treble, Midrange, Bass, Fade
or Balance.
Sound
Select to optimize sound quality for the chosen seating
position.
Occupancy Mode
Choose between stereo and surround. Only with the
external sound systems.
Sound Mode CD Settings
Select to scan all disc selections.
Scan All
Select to scan all music in the current MP3 folder.
Scan Folder
Select to bring soft and loud passages together for a more
consistent listening level.
CD Compression Clock Settings
Select to set the time and calendar date.
Set Date and Time
Select to view clock time in a 12-hour mode or 24-hour
mode.
24 Hour Display Settings
Select to change display brightness.
Brightness
Select to display the language in English, French or
Spanish.
Language
Select to display the outside temperature in Fahrenheit
or Celsius.
Temp. Setting
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AUDIO UNIT - VEHICLES WITH:
PREMIUM AM/FM/CD
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: Some features, such as satellite
radio, may not be available in your location.
Check with an authorized dealer.
Note: The touchscreen system controls
most of the audio features.
Adjusting the Volume Turn to adjust the volume. Changing Radio Stations In radio mode, press and release + or - to
search through the radio frequency band.
In satellite radio mode, press and release
+
or - to find the previous or next available
satellite radio station.
Ejecting the CD Press and release to eject a CD.
Inserting a CD
Insert a CD into the CD slot.
Switching the Audio Unit On and
Off Press and release the button.
Using Seek, Fast Forward and
Reverse In radio mode, select a frequency band and
press and release either button. The
system stops at the first station it finds in
that direction.
In satellite radio mode, press and release
to select the next or previous satellite radio
station. If you select a specific category,
such as jazz, rock or news, press to find the
next or previous station in the category you
select.
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In CD mode, press and release to select
the next or previous track. Press and hold
to move quickly forward or backward
through the current track.
AUDIO UNIT - VEHICLES WITH:
SONY AM/FM/CD
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: Some features, such as satellite
radio, may not be available in your location.
Check with an authorized dealer.
Note: The touchscreen controls most of
the audio features.
Accessing the Sound Settings Press and release to access
settings for Treble, Midrange,
Bass, Fade and Balance. Adjusting the Volume
Turn to adjust the volume.
Changing Radio Stations
In radio mode, press and release
+ or - to
search through the radio frequency band.
In satellite radio mode, press and release
+
or - to find the previous or next available
satellite radio station.
Selecting the Audio Modes Press and release to access
different audio modes such as
AM, FM and CD.
Switching the Audio Unit On and
Off Press and release the button.
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Using Seek, Fast Forward and
Reverse
In radio mode, select a frequency band and
press and release either button. The
system stops at the first station it finds in
that direction.
In CD mode, press and release to select
the next or previous track. Press and hold
to move quickly forward or backward
through the current track.
In satellite radio mode, press and release
to select the next or previous satellite radio
station. If you select a specific category,
such as jazz, rock or news, press to find the
next or previous station in the category you
select.
USB PORT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. The USB port allows you to plug in media
playing devices, memory sticks and charge
devices, if supported.
MEDIA HUB
WARNING:
Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
The media hub may be on the instrument
panel or center console.
The media hub may contain one or more
of the following inputs:
See
USB Port (page 323).
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GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist. *
• Use applications, such as Spotify, via
SYNC AppLink. **
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message. •
Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and require activation.
** Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
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Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING:
Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the section on 911 Assist.
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• After pressing the voice button, wait
until after the tone sounds and
Listening appears before saying a
command. Any command spoken
before this does not register with the
system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice button.
Initiating a Voice Session Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Voice Control (page 75).
When prompted you can say any of the following: If you want the system to carry out the following
Voice command
Stream audio from your phone.
Bluetooth Audio
Cancel the requested action.
Cancel
Access mobile applications.
mobile (apps | applica-
tions)
Make calls.
Phone
Access the device connected to your USB port.
USB [1]
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If you want the system to carry out the following
Voice command
Adjust the level of voice interaction and feedback.
Voice Settings | Voice
Preferences
Hear a list of voice commands available in the current mode.
Help
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (cancel | stop | exit) appears you say; cancel or
stop or exit.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where mobile (apps | applications) appears, you must say mobile followed
by either apps or applications.
You do not need to say words that appear within square brackets. For example, for where
(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings). You can
customize the voice recognition system to
provide more or less instruction and
feedback. The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Voice Control (page 75).
When prompted say the following: If you want the system to carry out the following
Voice command
Voice Settings | Voice Preferences
Followed by either of the following: Provide more detailed interaction and guidance.
Interaction Mode
Standard
Provide less audible interaction and more tone prompts.
Interaction Mode
Advanced
The system defaults to the standard interaction mode.
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