display FORD FOCUS 2012 3.G Service Manual

1. Press OK to select and then scroll until the desired number
appears in the display and press OK.
2. A tone will sound as confirmation. Repeat as necessary.
Join Calls: Allows you to join two separate calls and speak to both
through SYNC.
1. Pressor PHONE to put your first call on hold.
2. Access the desired contact through SYNC or use voice
commands to place the second call. Once actively in the second
call, press MENU.
3. Scroll untilJoin Callsappears and press OK. Press OK again
whenJoin Calls? appears to confirm.
4. The system will join the calls, allowing you to speak to both
parties at the same time. SYNC can support a maximum of three
callers on a multiparty/conference call.
Call History/Phonebook: Allows you to access your call history log and
your phonebook contacts
1. Press OK to select and scroll to cycle through your call history
options (incoming, outgoing, missed) or your phonebook contacts.
2. Press OK when the desired selection appears in the display.
3. Press
or PHONE to call the selection.
Return: Press OK to exit the current menu.
Maneuvering the phone menu
Below is a graphical representation of how the phone menu lays out in
your system. It will be explained in more detail in this chapter, but this
may help you to better visualize the menu structure.
Entertainment Systems
69
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

Accessing features through the phone menu
SYNC’s phone menu allows you to redial a number, access your call
history and phone book and send text messages as well as accessing
phone and system settings. You can also access advanced features such
as 911 Assist™, Vehicle Health Report and SYNC Services.
To access your phone menu:
1. Press PHONE or
to enter thePhone Menu.
2. Scroll to cycle through the following features:
Phone Redial: Redials the last number called (if available).
•Press OK to select and press OK again to confirm. The display
will indicateRedialingas it is placing the call.
Call History:This is a phone dependent featurewhich allows you to
access any previously dialed, received or missed calls while your phone
has been connected to SYNC.
1. Press OK to select.
2. Scroll to select fromCall History Incoming,Call History
OutgoingorCall History Missed. Press OK to enter the chosen
menu and scroll to cycle through your calls.
3. Press OK, PHONE or
to call the desired selection.
Note:SYNC will attempt to automatically re-download your phone
book / call history each time your phone connects to SYNC (if the
auto download feature is on and yourBluetoothenabled cellular
phone supports this feature).
Phonebook:This is a phone and speed dependent featurewhich
allows you to access your downloaded phonebook.
1. Press OK to confirm and enter.Note:If your phonebook has less
than 255 listings, they will appear alphabetically in flat file mode. If
there are more, they will be organized into alphabetical categories.
2. Scroll until the desired contact appears and press OK.
3. Press OK or PHONE or
to call the contact.
Note:SYNC can support downloading up to approximately 2,000
entries perBluetoothenabled cellular phone .
Entertainment Systems
71
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

Text Message:This is a phone dependent featurewhich enables you
to send, download and delete text messages.
•Please refer toText Messagingin the following section for
complete information.
Phone Settings:These are phone dependent featureswhich allow
you to view your phone’s status, set a ring tone, select your message
notification, change phone book entries and also to automatically
download your cellular phone among other features.
•Please refer toPhone Settingsin the following section for
complete information.
Services(if equipped): Select to access the SYNC services portal where
you can request various types of information, traffic reports and
directions.
•Refer toSYNC Serviceslater in this chapter.
911 Assist(if equipped): When used properly, this can place an
emergency call to a 911 operator for you after an accident.
•Refer to911 Assistlater in this chapter.
Vehicle Health Report(if equipped): Enables you to run and receive a
diagnostic report card on your vehicle.
•Refer toVehicle Health Reportlater in this chapter.
Applications:This listing will show you any software applications which
have been downloaded.
•Press OK to select and view the application (s).
System Settings: Press OK to accessBluetooth Devicesmenu listings
(add, connect, set as primary, on/off, delete) as well as Advanced menu
listings (prompts, languages, defaults, master reset, install application
and system information).
•Refer toBluetooth Devicesmenu andAdvancedmenu options in
the following sections for more information.
Exit Phone Menu: Press OK when this appears in the display to exit
the phone menu.
Entertainment Systems
72
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

Text messaging
SYNC allows you to receive, send, download and delete text messages.
The system will even read incoming text messages to you so that you do
not have to take your eyes off the road.
Note:This is a phone dependent feature.
Receiving a text message
Note:This is a phone dependent feature. Your phone must support
downloading text messages viaBluetoothto receive incoming text
messages.
When a new message arrives:
1. An audible tone will sound and the display will indicate you have a
new message.
2. Press
, wait for the prompt and say, “Read Message” to have SYNC
read the message to you.
3. Press OK to receive and open the text message or do nothing and the
message will go into your text message inbox. Press OK again and
SYNCwill read your message aloud as you are not able to view the
message. You can then also choose whether you’d like to reply or
forward the message.
4. Press OK and scroll to choose between:
•Reply to Text Message: Press OK to access and then scroll
through the list of predefined messages to send.
•Forward Text Message: Press OK to forward the message to
anyone in yourPhonebook,Call History. You can also choose to
Enter Number.
Note:Forwarding a text message is a speed dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note:Only one recipient is allowed per text message.
Sending, downloading and deleting your text messages
Text messaging is a phone dependent feature.If your phone is
compatible, SYNC allows you to receive, send, download and delete text
messages.
To access:
1. Press PHONE or
.
2. Scroll untilText Messageappears and press OK.
Entertainment Systems
73
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

3. Scroll to select from the following options:
Send Text Message?: Enables you to send a new text message based
on a predefined set of 15 messages.
1. Press OK to select. If the system detects your phone does not
support this feature,Unsupportedwill appear in the display and
SYNC will return you to the main menu.
2. Scroll to cycle through the following predefined text message
options:
•Can’t talk right now•Call me
•Call you later•Ye s
•Be there in 20 minutes•Why?
•No•Where R you?
•Thanks•I love you
•I need more directions•Can’t wait to see you
•Too funny•Be there in 10 minutes
•I’m stuck in traffic
4. Press OK when the desired selection is in the display. The
system will now need to know to whom you would like to send the
message.
5. Scroll to cycle throughPhonebookorCall Historyentries. You
can also selectEnter Numberto audibly enter a desired number.
6. Press OK to enter the desired menu and scroll to select the
specific contact.
7. Press OK when the contact appears and press OK again to
confirm when the system asks if you would like to send the
message.
Note:Each text message will be sent with the following signature:
“This message was sent from my .”
Download Unread Msgs: Allows you to download your unread
messages (only) to SYNC.
•Press OK to select. The display will indicate your messages are
being downloaded. When complete, SYNC will take you to your
inbox.
Entertainment Systems
74
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

Delete All Messages?: Allows you to delete current text messages from
SYNC (not your phone).
•Press OK to select. The display will indicate when all your text
messages have been deleted and SYNC will return you to the text
message menu.
Note:SYNC does not automatically download all of your unread
text messages at every ignition cycle (as it does with call history
and phonebook if automatic download is set to on.
Delete All Messages?: Press OK to exit the current menu.
Accessing your phone settings
These are phone dependent features.Your phone settings allow you
to access and adjust features such as your ring tone, text message
notification, modifying your phone book and also setting up automatic
download.
To access:
1. Press PHONE or
.
2. Scroll untilPhone Settingsappears and press OK.
3. Scroll to select from the following options:
Phone Status: Shows you the provider, name, signal power, battery
power and roaming status of your connected phone.
•Press OK to select and scroll to view the information. When
done, press OK again to return to the phone status menu.
Set Ringer: Allows you to select which ring tone will sound during an
incoming call (one of the system’s or your phone’s).
•Press OK to select and scroll to hearRinger 1,Ringer 2,Ringer
3andPhone Ringer. Press OK to select.
Note:If your phone supports in-band ringing, your phone’s ringer
will sound whenPhone Ringeris chosen.
Message Notification: Gives you the option of hearing an audible tone
to notify you when a text message has arrived.
•Press OK to select and scroll to select betweenMessage
Notification OnorMessage Notification Off. Press OK to select.
Entertainment Systems
75
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

Bluetooth Device menu options
This menu allows you to add, connect, delete, set a phone as primary, as
well as turnBluetoothon and off.
To access:
1. Press PHONE or
to enter thePhone Menu.
2. Scroll untilSystem Settingsappears and press OK.
3. Scroll untilBluetooth Devicesappears and select OK.
4. Scroll to select from the following options:
Add Bluetooth Device: This is a speed dependent featurewhich
allows you to pair additional phones to the system.
1. Press OK to select and press OK again whenFind SYNCappears
in the display.
2. Follow the directions in your phone’s user guide to put your
phone into discovery mode. A six digit PIN will appear in the
display.
3. When prompted on your phone’s display, enter the six digit PIN
provided by SYNC.
4. WhenSet As Primary Phone?appears, press OK. Scroll to
toggle between Yes and No and press OK.
Note:Setting a phone asprimarymeans that SYNC will attempt
to connect to this phone first at every ignition cycle.
5. Depending on the functionality of your phone, you may be asked
additional questions, such as if you would like to download your
phonebook or activate 911 Assist (if equipped). Scroll and use OK
to select the desired responses.
Connect Bluetooth Device: Allows you to connect a previously paired
Bluetoothenabled phone.
1. Press OK to select and view a list of previously paired phones.
2. Scroll until the desired device is chosen and press OK to connect
the phone.
Note:Only one device can be connected at a time. When another
phone is connected, the previous one will be disconnected.
Entertainment Systems
78
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

Set As Primary Phone?: Select to set a previously paired phone as
your primary phone. SYNC will attempt to connect with the primary
phone at every ignition cycle.
•Press OK to select and scroll to select the desired phone. Press
OK to confirm.
Note:When a phone is selected as primary, it will appear first in
the list and will be marked with an *.
Set Bluetooth On/Off: Allows you to turn theBluetoothfeature on /off.
•Press OK and scroll to toggle between On and Off. When the
desired selection is chosen, press OK.
Note:Turning OffBluetoothwill disconnect allBluetoothdevices
and deactivate allBluetoothfeatures.
Delete Device: Allows you to delete a paired phone.
•Press OK and scroll to select the device. Press OK to confirm.
Delete All Devices: Allows you to delete all previously paired phones.
•Press OK to select.
Note:Deleting a phone will also delete all information in SYNC
originally saved with that phone.
Return: Press OK to exit the current menu.
Advanced menu options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
To access:
1. Press PHONE or
to enter thePhone Menu.
2. Scroll untilSystem Settingsappears and press OK.
3. Scroll untilAdvancedappears and select OK.
4. Scroll to select from the following options:
Prompts: Prompts from SYN C can help guide you using questions,
helpful hints or asking you for a specific action. To turn these prompts
on or off:
1. Press OK to select and scroll to select between on or off.
2. Press OK when the desired selection appears in the display.
SYNC will take you back to theAdvancedmenu.
Entertainment Systems
79
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

Languages: Allows you to choose from three languages:English,
FrancaisandEspanol. Once selected, all of SYNC’s radio displays and
prompts will be in the selected language.
1. Press OK to select and then scroll throughEnglish,Francais
andEspanol.
2. Press OK when the desired selection appears in the display.
Note:If you change the language setting, the display will indicate
that the system is updating. When complete, SYNC will take you
back to theAdvancedmenu.
Factory Defaults: Allows you to return to the factory default settings.
This selection will NOT erase your indexed information (phonebook, call
history, text messages and paired devices).
1. Press OK to select and then press OK again whenRestore
Defaults?appears in the display.
2. Press OK to confirm.
Master Reset: Allows you to completely erase ALL information stored
on SYNC (all phonebook, call history, text messages and all paired
devices) and return to the factory default settings.
•Press OK to select. The display will indicate when complete and
SYNC will take you back to theAdvancedmenu.
Install Application?: Allows you to install applications you have
downloaded.
•Press OK and scroll to select. Press OK to confirm.
System Info: Allows you to access the Auto Version number as well as
the FDN number.
•Press OK to select.
Return: Press OK to exit the current menu.
Accessing and using your SYNC applications and Services
(if equipped)
In addition to the standard phone and media options which SYNC offers,
your system also includes advanced features such as:
•911 Assist™:Can alert 911 in the event of an emergency.
Entertainment Systems
80
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

2. Scroll repeatedly untilServicesappears in the display.
3. Press OK to confirm and enter the Services menu. The display will
indicate the system is connecting.
4. Press OK. SYNCwill initiate the call to the services portal.
5. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Directions. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
6. To return to the services menu, say “Services” or for help, simply say,
“Help”.
To disconnect from SYNCServices (TDI) you can:
•Press and hold the phone button (
) on the steering wheel.
•Say “Goodbye” from the SYNC Services main menu.
Receiving Turn by Turn Directions:
1. When connected to the Services portal, say “Directions” or “Business
Search”.
2. Follow the voice prompts to select your Destination. Once your
destination is selected, your current vehicle location is uploaded and a
route based on current traffic conditions is calculated and sent back to
your vehicle . After the route download is complete, the phone call is
automatically ended. You will receive driving instructions via audible
prompts.
3. While on an active route, you can select or say ‘Route Summary or
‘Route Status’ to view the Route summary turn list or the Route Status
ETA. You can also turn voice guidance on or off, cancel the route or
update the route.
Personalizing Traffic, Directions and Information:Your Traffic,
Directions and Information Services can be personalized to provide
quicker access to your most used or favorite information. You can save
address points such as, ‘work’ or ‘home’. You can also save favorite
information like sports teams, such as ‘Detroit Lions’, or a news category.
To learn more, log onto www.SyncMyRide.com.
Push to interrupt:You can, at any time while you are connected to
SYNC TDI Services, press
to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Portable:Your SYNC TDI Services subscription is associated with your
Bluetoothenabled cellular phone number, not your VIN (Vehicle
Entertainment Systems
82
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)