phone FORD FOCUS 2012 3.G Workshop Manual

Turning off speed control
To turn off the speed control, press and release OFF or turn off the
ignition.
Note:When you turn off the speed control or the ignition, your speed
control set speed memory is erased.
STEERING WHEEL CONTROLS (IF EQUIPPED)
Audio control features (if equipped)
Press the arrow buttons on the right
side of the steering wheel to scroll
through various menu selections in
the display screen. Press OK to
select or deselect your choice.
MyFord Touch™ audio control
features (if equipped)
+ (Volume):Press to increase
the volume.
– (Volume):Press to decrease
the volume.
(Seek):Press to select
the previous/next radio station preset, CD track or satellite radio channel
preset (if equipped) depending on which media mode you are in.
M (Mode):Press repeatedly to scroll through available audio modes.
SYNChands-free control
feature (if equipped)
Press
to activate phone mode
or answer a phone call.
Press
to end call or exit phone
mode.
Pull
toward you and release to
use the voice command feature. You
will hear a tone and LISTENING will
appear in the radio display. Pull and hold
to exit voice command.
M
+
-
Driver Controls
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+ (Volume):Press to increase the volume.
– (Volume):Press to decrease the volume.
(Seek):Press to select the previous/next radio station
preset, CD track or satellite radio channel preset (if equipped)
depending on which media mode you are in.
Refer toSYNCin theEntertainmentchapter.
MyFord Touch™ hands-free
control feature (if equipped)
Press
to activate phone mode
or answer a phone call.
Press
to end call or exit phone
mode.
Pull
toward you and release to
use the voice command feature. You
will hear a tone and LISTENING will
appear in the radio display. Pull and hold
to exit voice command.
Press either of the star buttons
to access one of your two favorite
shortcuts.
Refer to theIntroductionchapter in theMyFord Touch™supplement.
MOON ROOF (IF EQUIPPED)
The moon roof control is located on the overhead console.
WARNING:Do not let children play with the moon roof or leave
children unattended in the vehicle. They may seriously hurt
themselves.
WARNING:When closing the moon roof, you should verify that
it is free of obstructions and ensure that children and/or pets are
not in the proximity of the moon roof opening.
The moon roof is equipped with a one-touch, express opening and
closing feature. To stop motion at any time during the one-touch
operation, press the control a second time.
Note:The moon roof will open to the “comfort” position first before
opening all the way. The “comfort” position helps to alleviate rumbling
wind noise which may happen in the vehicle with the roof fully opened.
2
Driver Controls
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In case there is a problem with the
front passenger sensing system, the
airbag readiness lamp in the
instrument cluster will stay lit.
If the airbag readiness lamp is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated
•If the airbag readiness lamp remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of this owner’s guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The supplemental restraint system uses a warning indicator light in the
instrument cluster or a backup tone to indicate the condition of the
system. Refer to theWarning lights and chimessection in the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
Seating and Safety Restraints
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraftparts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
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In Canada:
Mailing address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
Customer Assistance
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GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
Customer Assistance
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If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number for Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing [email protected].
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Customer Assistance
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Peace of mind
•Keyless entry keypad•Wheel locks
•Remote start•GPS tracking and recovery*
•Vehicle security systems•Wiper de-icer and debris cleaner*
•Bumper mounted parking assist system*
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner, may adversely
affect battery performance and durability, and may also adversely
affect the performance of other electrical systems in the vehicle.
Accessories
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911 Assist™ ................................83
A
Accessing call history/phone
book during active call ...............68
Accessing your media menu
features ........................................93
Accessing your phone menu
features ........................................71
Accessory delay ........................139
Active call menu options ...........68
Active Park Assist .....................289
Advanced menu options .......79, 98
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ................................79
AdvanceTrac ..............................268
Airbag supplemental restraint
system ........................195, 204, 206
and child safety seats ............197
description ..............195, 204, 206
disposal ....................................209
driver airbag ............197, 205, 207
indicator light .................203, 209
operation .................197, 205, 207
passenger airbag .....197, 205, 207
side airbag ...............................204
Air cleaner filter ...............365, 368
Air conditioning ................115, 118
manual heating and air
conditioning system ...............115
Ambient mood/lighting .............128
Antifreeze
(see Engine coolant) ................345Anti-lock brake system
(see Brakes) ..............................266
Anti-theft system ..............168, 171
arming the system ..........169, 171
disarming a triggered
system .....................................172
triggering .................................172
Audio system
(see Radio) ......................37, 40, 45
Automatic transmission ............274
driving an automatic
overdrive .................................274
fluid, adding ............................364
fluid, checking ........................364
fluid, refill capacities ..............369
fluid, specification ..................369
Selectshift (SST) ....................276
Auxiliary input jack (Line in) ....50
Auxiliary power point ...............136
Axle
refill capacities ........................369
B
Battery .......................................343
acid, treating emergencies .....343
jumping a disabled battery ....314
maintenance-free ....................343
replacement, specifications ...368
servicing ..................................343
Belt-Minder.............................191
Blind spot mirror ......................293
Booster seats .............................224
Brakes ........................................266
anti-lock ...................................266
anti-lock brake system (ABS)
warning light ...........................267
fluid, checking and adding ....364
fluid, refill capacities ..............369
Index
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fluid, specifications .................369
lubricant specifications ..........369
parking ....................................268
shift interlock ..........................272
Break-in period .............................5
Bulbs ..........................................128
C
Capacities for refilling fluids ....369
Cell phone use ..............................8
Changing a tire .........................308
Child safety seats ......................214
attaching with tether straps ..220
in front seat ............................214
in rear seat ..............................214
LATCH .....................................218
recommendations ...................212
Child safety seats - booster
seats ...........................................224
Cleaning your vehicle
engine compartment ..............329
instrument panel ....................331
interior .....................................332
plastic parts ............................330
washing ....................................328
waxing .....................................328
wheels ......................................329
wiper blades ............................331
Climate control (see Air
conditioning or Heating) ..115, 118
Clock ..........................37, 40, 42, 45
Clutch
fluid ..........................................364
operation while driving ..........278
recommended shift speeds ....279
Connecting a digital media
player to SYNC.........................88Console ......................................136
Controls
steering column ......................143
Coolant
checking and adding ..............345
refill capacities ................348, 369
specifications ..........................369
Cruise control
(see Speed control) ..................141
Customer Assistance ................296
Ford Extended Service
Plan ..................................378, 381
Getting assistance outside the
U.S. and Canada .....................325
Getting roadside assistance ...296
Getting the service you
need .........................................320
Ordering additional owner’s
literature .................................326
Utilizing the
Mediation/Arbitration
Program ...................................324
D
Daytime running lamps
(see Lamps) ..............................123
Dipstick
automatic transmission
fluid ..........................................364
engine oil .................................340
Doors
central unlocking ....................158
Driving under special
conditions ..................................278
through water .........................295
E
Electronic message center ...18, 21
Index
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