service FORD FOCUS 2014 3.G Owners Manual
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Connecting to SYNC Services Using the Touchscreen
If your vehicle is equipped with Navigation, touch the
i (Information) button to access these features. If your
vehicle is not equipped with Navigation, touch the corner
of the touchscreen with the green tab.
PressServices.
1. SelectConnect to Servicesto initiate an outgoing call to SYNC
Services using your paired and connected Bluetooth-enabled cellular
phone.
2. Once you connect to the service, follow the voice prompts to request
the desired service, such as “Traffic” or “Directions”. You can also
say, “What are my choices?” to receive a list of available services
from which to choose.
3. Say, “Services” to return to the Services main menu or for help, say,
“Help”.
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business
Search”. To find the closest business or type of business to your
current location, just say “Business Search” and then “Search Near
Me”. If you need further assistance in finding a location, you can say
“Operator” at any time within a Directions or Business search to
speak with a live operator. The system may prompt you to speak
with an operator when it has difficulty matching your voice request.
The live operator can assist you by searching for businesses by name
or by category, residential addresses by street address or by name
or specific street intersections. Operator Assist is a feature of your
SYNC Services subscription. For more information on Operator
Assist, visit www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route
download is finished, the phone call automatically ends.
If your vehicle is not equipped with Navigation:
•Turn-by-turn directions appear in the information display, in the
status bar of your touchscreen system and on the SYNC Services
screen. You also receive driving instructions from audible prompts.
•
When on an active route, you can selectRoute SummaryorRoute
Statususing the touchscreen controls or voice commands to view the
Route Summary Turn Listor theRoute Status ETA.You can also
turn voice guidance on or off, cancel the route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and the system delivers a new
route to your vehicle.
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If your vehicle is equipped with Navigation, SYNC Services downloads
your requested destination to the navigation system. The navigation
system then calculates the route and provides driving instructions.
See theNavigation systemsection for more information.
Disconnecting from SYNC Services
1. Press and hold the hang-up phone button on the steering wheel.
2. Say “Good-bye” from the SYNC Services main menu.
SYNC Services quick tips
PersonalizingYou can personalize your Services feature to
provide quicker access to your most used or
favorite information. You can save address
points, such as work or home. You can also
save favorite information like sports teams,
such as Detroit Lions, or a news category.
You can learn more about personalization by
logging onto www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while
connected to SYNC Services) to interrupt a
voice prompt or an audio clip (such as a
sports report) and say your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number,
not your VIN (Vehicle Identification Number).
You can pair and connect your phone to any
vehicle equipped with SYNC Services and
continue enjoying your personalized services.
SYNC Services Voice Commands
When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel control. When
prompted, say any of the following commands:
“SERVICES”
“Cancel route”
“Navigation voice off”
“Navigation voice on”
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“SERVICES”
“Next turn”
“Route status”
“Route summary”
“Services”
“Update route”
“Help”
Sirius Travel Link (If Equipped and If Activated)
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
Note:In order to use Sirius Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
Note:A paid subscription is required to access and use these features.
Go to www.siriusxm.com/travellink for more information.
Note:Visit www.siriusxm.com/traffic# and click on Coverage map and
details for a complete listing of all traffic areas covered by Sirius Travel
Link.
Note:Neither Sirius nor Ford is responsible for any errors or
inaccuracies in the Sirius Travel Link services or its use in vehicles.
When you subscribe to Sirius Travel Link, it can help you locate the best
gas prices, find movie listings, get current traffic alerts, view the current
weather map, get accurate ski conditions and see scores to current
sports games.
If your vehicle is equipped with Navigation, touch the
i (Information) button to access these features. If your
vehicle is not equipped with Navigation, touch the corner of
the touchscreen with the green tab.
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Alerts
If your vehicle is equipped with Navigation, touch the
i (Information) button to access these features. If your
vehicle is not equipped with Navigation, touch the corner
of the touchscreen with the green tab.
PressAlerts,and then choose from any of the following services:
•Vi e wthe message.
•Deletethe message.
•Delete Allmessages.
This screen displays any system messages (such as an SD card fault).
Note:The system alerts you to any messages by turning the information
icon yellow. After you read or delete the messages, the icon returns to
white.
Calendar
If your vehicle is equipped with Navigation, touch the
i (Information) button to access these features. If your
vehicle is not equipped with Navigation, touch the corner
of the touchscreen with the green tab.
PressCalendar.You can view the current calendar by day, week or
month.
911 Assist® (If Equipped)
WARNING:Unless the 911 Assist setting is set on before a
crash, the system will not dial for help, which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING:Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time, which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
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WARNING:Always place your phone in a secure location in your
vehicle so it does not become a projectile or damaged in a crash.
Failure to do so may cause serious injury to someone or damage the
phone, which could prevent 911 Assist from working properly.
Note:The SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, make sure that you read the 911
Assist privacy notice later in this section for important information.
Note:If any user turns 911 Assist on or off, that setting applies for all
paired phones. If 911 Assist is turned off, either a voice message plays
or a display message (or icon) comes on (or both) when your vehicle is
started after a previously paired phone connects.
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag (excludes knee airbags and rear inflatable
safety belts [if equipped]) or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services
by dialing 911 through a paired and connected Bluetooth-enabled
phone. You can learn more about the 911 Assist feature, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
Setting 911 Assist On
If your vehicle is equipped with Navigation, touch the
i (Information) button to access these features. If your
vehicle is not equipped with Navigation, touch the corner
of the touchscreen with the green tab.
PressApps>911 Assist,>On.
You can also access 911 Assist by:
•Pressing the Settings icon >Settings>Phone>911
Assist,or
•Pressing the Settings icon >Help>911 Assist.
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To Make Sure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•The 911 Assist feature must be set on before the incident.
•You must pair and connect a Bluetooth-enabled and compatible
phone to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency
number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the occupant(s)
in your vehicle is able to talk with the operator. Be prepared to provide
your name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
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911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, United States Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems electronically monitored by your
vehicle and will not monitor or report the status of any other system,
(such as brake lining wear). Failure to perform scheduled maintenance
and regularly inspect your vehicle may result in vehicle damage and
serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report Privacy Notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note:Cellular phone and SMS charges may apply when making a report.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to remind you automatically to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
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The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The Vehicle Health Report contains valuable
information, such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Items noted during vehicle inspections by your authorized dealer that
still need servicing.
Making a Report
If your vehicle is equipped with Navigation, touch the
i (Information) button to access these features. If your
vehicle is not equipped with Navigation, touch the corner
of the touchscreen with the green tab.
If you want to run a report by using the touchscreen, touchApps>
Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle health
report”.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report, Ford Motor Company may
collect your cellular phone number (to process your report request)
and diagnostic information about your vehicle. Certain versions or
updates to Vehicle Health Report may also collect more vehicle
information. Ford may use your vehicle information it collects for any
purpose. If you do not want to disclose your cellular phone number or
vehicle information, do not run the feature or set up your Vehicle Health
Report profile at www.SYNCMyRide.com. See www.SYNCMyRide.com
(Vehicle Health Report Terms and Conditions, and Privacy Statement)
for more information.
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Phone
911 AssistTurn on or turn off the 911 Assist feature.
See911 Assistin theSYNC applications
and servicessection.
Phone RingerSelect the type of notification for phone calls
- ring tone, beep, text to speech, or have it be
silent.
Text Message
Notification
Select the type of notification for text messages
- alert tone, beep, text to speech, or have it be
silent.
Internet Data
ConnectionIf compatible with your phone, you can adjust
your internet data connection. Select to make
your connection profile with the personal area
network or to turn off your connection. You
can also choose to adjust your settings or
have the system always connect, never
connect when roaming or query on connect.
Press?for more information.
Manage PhonebookAccess features, such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Roaming WarningHave the system alert you when in Roaming
mode.
Wireless & Internet
Your system has a Wi-Fi feature that creates a wireless network within
your vehicle, thereby allowing other devices (such as personal computers
or phones) in your vehicle to speak to each other, share files or play
games. Using this Wi-Fi feature, everyone in your vehicle can also gain
access the internet if you have a USB mobile broadband connection
inside your vehicle, your phone supports personal area networking and
if you park outside a wireless hotspot.
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Help
Press the Settings icon >Help,then select from the following:
Help
Where Am I?View your vehicle’s current location, if your
vehicle is equipped with navigation. If your
vehicle is not equipped with navigation,
nothing displays.
System InformationTouchscreen system serial number.
Your vehicle identification number (VIN).
Touchscreen system software version.
Navigation system version.
Map database version.
Sirius satellite radio electronic serial number
(ESN).
Gracenote Database Information and Library
version.
Software LicensesView the licenses for any software and
applications installed on your system.
Driving RestrictionsCertain features are not accessible when your
vehicle is moving.
911 AssistTurn on and turn off the 911 Assist feature.
See911 Assistin theSYNC applications
and servicessection.
In Case of Emergency (ICE) Speed Dial
allows you to save up to two numbers as ICE
contacts for quick access if there is an
emergency. SelectEditto access your
phonebook and then select the desired
contacts. The numbers then appear as options
on this screen for the ICE 1 and ICE 2
buttons. The ICE contacts you select appear
at the end of the 911 Assist call process.
Voice Command ListView categorized lists of voice commands.
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