change time FORD FOCUS 2014 3.G User Guide

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
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Resetting the Oil Life Monitoring System
Note:Reset the oil life monitoring only after an oil change.
1. Turn the ignition key to the on position. Do not start the engine.
For vehicles with push-button start, press and hold the start button for
two seconds without pressing the brake pedal. Do not attempt to start
the engine.
2. Press both the accelerator and brake pedals at the same time.
3. Keep both pedals fully pressed.
4. After three seconds, theService: Oil reset in prog.message will be
displayed.
5. After 25 seconds, theService: Oil reset completemessage will be
displayed.
6. Release both the accelerator and brake pedals.
7.
TheService: Oil reset completemessage will no longer be displayed.
8. Rotate the key to the off position.
For vehicles with push-button start, press the start button to turn the
vehicle off completely.
ENGINE COOLANT CHECK
Checking the Engine Coolant
The concentration and level of engine coolant should be checked at the
intervals listed inscheduled maintenance information.
The coolant concentration should be maintained within 48% to 50%, which
equates to a freeze point between -30°F (-34°C) and -34°F (-37°C).
Note:For best results, coolant concentration should be tested with a
refractometer such as Rotunda tool 300-ROB75240 available from your
dealer. Ford does not recommend the use of hydrometers or coolant test
strips for measuring coolant concentrations.
Note:Make sure that the level is between the MIN and MAX marks on
the coolant reservoir.
Note:Coolant expands when it is hot. The level may extend beyond the
MAX mark.
If the level is at the MIN mark, add coolant immediately. SeeAdding
Engine Coolantin this chapter.
Note:Automotive fluids are not interchangeable; do not use engine
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
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For Vehicles with HID Headlamps:
There is a distinct cut-off (change
from light to dark) in the left
portion of the beam pattern. The
top edge of this cut-off should be
positioned 2 inches (5 centimeters)
below the horizontal reference line.
4. Locate the vertical adjuster on
each headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in
order to aim the headlamp. The
horizontal edge of the brighter light
should touch the horizontal
reference line.
5. Close the hood and turn off the lamps.
HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS
NOT ADJUSTABLE.
REMOVING A HEADLAMP
1. Make sure the headlamp control
is in the off position and open the
hood.
2. Remove the two screws from the
headlamp assembly.
3. Carefully pull the headlamp
assembly as far as possible towards
the front of the vehicle to disengage
it from the lower fixing point.
4. Carefully lift the outer side of the headlamp and remove it.
5. Disconnect the electrical connector.
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CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to accommodate normal changes in pressure.
Condensation can be a natural by-product of this design. When moist air
enters the lamp assembly through the vents, there is a possibility that
condensation can occur when the temperature is cold. When normal
condensation occurs, a thin film of mist can form on the interior of the
lens. The thin mist eventually clears and exits through the vents during
normal operation. Clearing time may take as long as 48 hours under dry
weather conditions.
These are examples of acceptable condensation:
•Presence of thin mist (no streaks, drip marks or droplets).
•Fine mist covers less than 50% of the lens.
These are examples of unacceptable moisture (usually caused by a lamp
water leak):
•Water puddle inside the lamp.
•Large water droplets, drip marks or streaks present on the interior of
the lens.
Take your vehicle to a dealer for service if any of the above conditions of
unacceptable moisture are present.
Replacing Headlamp Bulbs
WARNING:Handle a halogen headlamp bulb carefully and keep
out of children’s reach. Grasp the bulb by only its plastic base
and do not touch the glass. The oil from your hand could cause the
bulb to break the next time the headlamps are operated.
Note:If the bulb is accidentally touched, it should be cleaned with
rubbing alcohol before being used.
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•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•If you intend on parking your vehicle for an extended period after
cleaning the wheels with a wheel cleaner, drive your vehicle for a few
minutes before doing so. This reduces the risk of increased corrosion
of the brake discs.
VEHICLE STORAGE
If you plan on storing your vehicle for an extended period of time
(30 days or more), read the following maintenance recommendations to
make sure your vehicle stays in good operating condition.
All motor vehicles and their components were engineered and tested for
reliable, regular driving. Long-term storage under various conditions may
lead to component degradation or failure unless specific precautions are
taken to preserve the components.
General
•Store all vehicles in a dry, ventilated place.
•Protect from sunlight, if possible.
•If vehicles are stored outside, they require regular maintenance to
protect against rust and damage.
Body
•Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing and underside of front fenders.
•Periodically wash vehicles stored in exposed locations.
•Touch up raw or primed metal to prevent rust.
•Cover chrome and stainless steel parts with a thick coat of auto wax
to prevent discoloration. Re-wax as necessary when the vehicle is
washed.
•Lubricate hood latch, all door latches and trunk lid hinges with a light
grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil and solvents.
Engine
•The engine oil and filter should be changed prior to storage, as used
engine oil contains contaminates that may cause engine damage.
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E.15:Indicates the wheel or rim diameter in inches. If you change your
wheel size, you will have to purchase new tires to match the new wheel
diameter.
F.95:Indicates the tire’s load index. It is an index that relates to how
much weight a tire can carry. You may find this information in your
owner’s manual. If not, contact a local tire dealer.
Note:You may not find this information on all tires because it is not
required by federal law.
G.H:Indicates the tire’s speed rating. The speed rating denotes the
speed at which a tire is designed to be driven for extended periods of
time under a standard condition of load and inflation pressure. The tires
on your vehicle may operate at different conditions for load and inflation
pressure. These speed ratings may need to be adjusted for the difference
in conditions. The ratings range from 81 mph (130 km/h) to 186 mph
(299 km/h). These ratings are listed in the following chart.
Note:You may not find this information on all tires because it is not
required by federal law.
Letter rating Speed rating - mph (km/h)
M 81 (130)
N 87 (140)
Q 99 (159)
R 106 (171)
S 112 (180)
T 118 (190)
U 124 (200)
H 130 (210)
V 149 (240)
W 168 (270)
Y 186 (299 )
Note:For tires with a maximum speed capability over 149 mph
(240 km/h), tire manufacturers sometimes use the letters ZR.
For those with a maximum speed capability over 186 mph (299 km/h),
tire manufacturers always use the letters ZR.
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Complete the information below and mail to:
Ford ESP
PO Box 8072
Royal Oak Michigan 48068-0039
To learn more, call our Ford ESP specialists at 800-367-3377. Don’t
forget to ask about our interest free payment program, allowing you all
the security and benefits Ford ESP has to offer while paying over time.
You are pre-approved with no credit checks, no hassles!
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental.
When you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating Ford Motor Company dealers.
The Lincoln Maintenance Protection Plan is honored at authorized
Lincoln dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
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Audio Settings
RBDS/RDS TextSelect to view additional broadcast data, if
available. This feature defaults to off. RBDS
must be on for you to set a category.
DSPChoose between STEREO SURROUND mode
and STEREO mode.
CD Settings
Scan AllSelect to scan all disc selections.
Scan FolderSelect to scan all music in the current MP3
folder.
CD CompressionSelect to bring soft and loud passages together
for a more consistent listening level.
Clock Settings
Set TimeSelect to set the time.
Set DateSelect to set the calendar date.
24h ModeSelect to view clock time in a 12–hour mode or
24–hour mode.
Display Settings
DimmingSelect to change display brightness.
LanguageSelect to display the language in English,
French or Spanish.
Temp. SettingSelect to display the outside temperature in
Fahrenheit or Celsius.
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HD Radio Reception and Station Troubleshooting
Potential reception issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2 through HD7 multicast
channels, the station mutes and stays muted
unless it is able to connect to the digital
signal again.
Station blendingWhen the system first receives a station
(aside from HD2-HD7 multicast stations), it
first plays the station in the analog version.
Once the receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. Blending is the
shift from analog to digital sound or digital
back to analog sound.
In order to provide the best possible experience, use the contact form to
report any station issues found while listening to a station broadcasting
with HD Radio technology. Independent entities own and operate each
station. These stations are responsible for making sure all audio streams
and data fields are accurate.
Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.This is poor time
alignment by the radio
broadcaster.No action required.
This is a broadcast
issue.
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Potential station issues
Issue Cause Action
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found whenScanis
pressed.PressingScandisables
HD2-HD7 channel
search.No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
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