service FORD FOCUS ELECTRIC 2012 3.G Owner's Manual

SIRIUS Satellite Radio Information
Note:SIRIUS reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS satellite
radio system includes hardware and a limited subscription term which
begins on the date of sale or lease of the vehicle. Refer to your authorized
dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call SIRIUS at 1–888–539–7474.
Satellite radio electronic serial number (ESN): You need your ESN
to activate, modify or track your satellite radio account. The ESN is
found on the System Information Screen (SR ESN:XXXXXXXXXXXX).
To access your ESN, press the bottom left corner of the touchscreen,
then SIRIUS > Options > ESN.
Potential satellite radio reception issues
Antenna obstructions For optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
Terrain Hills, mountains, tall buildings, bridges, tunnels,
freeway overpasses, parking garages, dense
tree foliage and thunderstorms can interfere
with your reception.
Station overload When you pass a ground-based broadcast
repeating tower, a stronger signal may overtake
a weaker one and the audio system may mute.
Satellite radio signal
interference Your display may show ACQUIRING...to
indicate the interference and the audio system
may mute.
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SIRIUS troubleshooting tips
Radio Display Condition Possible Action
Acquiring Radio requires more than two seconds to
produce audio for the
selected channel.None. This message
should disappear
shortly.
Sat Fault/SIRIUS
system failure Internal module or
system failure present.If this message does not
clear shortly, or with an
ignition key cycle, your
receiver may have a
fault. See your
authorized dealer for
service.
Invalid Channel Channel no longer available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Subscription not available for this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal Loss of signal from the
SIRIUS satellite or
SIRIUS tower to the
vehicle antenna. The signal is currently
being blocked. When
you move into an open
area, the signal should
return.
Updating Update of channel
programming in
progress. None. The process may
take up to three
minutes.
Call SIRIUS
1–888–539–7474 Satellite service has
been deactivated by
SIRIUS Satellite Radio.Call SIRIUS at
1–888–539–7474 to
reactivate or resolve
subscription issues.
No Channels Available All the channels in the selected category are
locked or skipped.Unlock or unskip the
channels using the
channel guide.
Subscription Updated SIRIUS has updated the channels available for
your vehicle.None.
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Phone Settings
Press Phone > Settings, or the Menu icon > Settings > Phone, then
select from the following settings:
If you select:You can:
Bluetooth Devices Connect, disconnect, add or delete a device, as
well as save it as a favorite.
Bluetooth on/off Turn Bluetooth on or off.
Do not disturb Have all calls go directly to your voice mail and
not ring in the vehicle cabin. With this feature
turned on, text message notifications are also
suppressed and do not ring inside the cabin.
911 Assist Turn 911 Assiston or off. Refer to 911
Assist in theSYNC Services and
Applications section.
Phone ringer Select what ring tone you would like to hear
when you receive a call. Choose from possible
system ring tones, your currently paired
phone’s ring tone, a beep, text-to-speech or if
you would like the notification to be silent.
Text message
notification Select how you would like to be notified when
you receive a text message, if supported by
your phone. Choose from possible system alert
tones, text-to-speech or silent.
Internet Data
Connection
*Use this screen to make adjustments to your
internet data connection. Select to make your
connection profile with the PAN (personal area
network) or to turn off your connection. You
can also choose to make adjustments to your
settings or have the system always connect,
never connect when roaming or query on
connect. Press ? for additional information.
Manage Phonebook Access features such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Display call history Display call history.
*If compatible.
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INFORMATION
Under the Information menu, you can access features such as SYNC
Services, SIRIUS Travel Link™ and SYNC Apps or view your calendar
and system notifications.
If your vehicle is equipped with the navigation system, press the “i”
(Information) button to access these features. If your vehicle is not
equipped with the navigation system, press the corner of the
touchscreen with the green tab.
SYNC Services (If Equipped, U.S. Only)
Note: SYNC Services requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. Refer to the
Phone section for pairing instructions.
Note: This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note: The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note: When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you
do not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
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SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
1. Press the voice button.
2. When prompted, say “Services”. This initiates an outgoing call toSYNC Services using your paired and connected Bluetooth-enabled
cellular phone.
3. Once you’re connected to the service, follow the voice prompts to request the desired service such as “Traffic” or “Directions”. You can
also say “What are my choices?” to receive a complete list of available
services from which to choose.
4. Say “Services” to return to the services main menu or for help, say “Help”.
Connecting to SYNC Services Using the Touchscreen
If your vehicle is equipped with the navigation system, press the
Information button.
If your vehicle is not equipped with the navigation system, press the
green tab on your touchscreen.
1. Select Connect to Services to initiate an outgoing call to SYNCServices using your phone.
2. Once connected, follow the voice prompts to request your desired Service such as Traffic or Directions. You can also say “What are my
choices?” to receive a complete list of available services from which
to choose.
3. To return to the services menu, say “Services” or for help, say “Help”.
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business Search”. To find the closest business or type of business to your
current location just say “Business Search” and then “Search Near
Me”. If you need further assistance in finding a location you can say
“Operator” at any time within a Directions or Business search to
speak with a live operator. You may also be prompted to speak with
an operator. The live operator can assist you by searching for
businesses by name or by category, residential addresses by street
address or by name or specific street intersections. Operator Assist is
a feature of your SYNC Services subscription. For more information
on Operator Assist visit www.SYNCMyRide.com/support.
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2. Follow the voice prompts to select your Destination. After the routedownload is complete, the phone call is automatically ended.
If your vehicle is not equipped with the navigation feature:
• Turn-by-turn directions appear in the infotainment display, in the
status bar of your touchscreen system and also on the SYNC Services
screen. You also receive driving instructions from audible prompts.
• When on an active route, you can select Route Summary or Route
Status using the touchscreen controls or voice commands to view the
Route summary turn list or the Route Status ETA. You can also turn
voice guidance on or off, cancel the route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
If your vehicle is equipped with the navigation feature, SYNC Services
downloads your requested destination to the navigation system. The
navigation system then calculates the route and provides driving
instructions. Refer to the Navigation Featuressection for more
information.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Goodbye” from the SYNC Services main menu.
SYNC Services Quick Tips
Personalizing You can personalize your services feature to
provide quicker access to your most used or
favorite information. You can save address
points such as, work or home. You can also
save favorite information like sports teams,
such as Detroit Lions, or a news category. To
learn more, log onto www.SYNCMyRide.com.
Push to interrupt Press the voice button at any time (while you
are connected to SYNC TDI Services) to
interrupt a voice prompt or an audio clip
(such as a sports report) and say your voice
command.
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SYNC Services Quick Tips
Portable Your subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with Traffic, Directions and
Information and continue enjoying your
personalized services.
SYNC Services Voice Commands When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel controls. When
prompted, say any of the following commands:
“SERVICES”
“Cancel route”
“Navigation voice off” “Navigation voice on” “Next turn”
“Route status”
“Route summary” “Services”
“Update route” “Help”
SIRIUS Travel Link (If Equipped and If Activated)
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Note: In order to use SIRIUS Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
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Note:A paid subscription is required to access and use these features.
Go to www.siriusxm.com/travellink for more information.
Note: Visit www.siriusxm.com/traffic# and click on “Coverage map and
details” for a complete listing of all traffic areas covered by SIRIUS
Travel Link.
Note: Neither SIRIUS nor Ford is responsible for any errors or
inaccuracies in the SIRIUS Travel Link services or its use in vehicles.
SIRIUS Travel Link (if activated) can help you locate the best gas prices,
find movie listings, get current traffic alerts, access the current weather
map, get accurate ski conditions and scores to current sports games.
Press the information button and then select Sirius Travel Link,
then choose from any of the following services:
When you select: You can:
Traffic On Route Identify traffic incidents on your route, nearby
your vehicle’s current location or near any of
your favorite places (if programmed).
Traffic Nearby
Fuel Prices
View fuel prices at stations close to your
vehicle’s location or on an active navigation
route.
Weather View the nearby weather, current weather, or
the 5–day forecast for the chosen area. Select
Map to see the weather map which can show
storms, radar information, charts and winds.
Select Area to select from a listing of weather
locations.
Sports Info. View scores and schedules from a variety of
sports. You can also save up to 10 favorite
teams for easier access. The score
automatically refreshes when a game is in
progress.
Movie Listings View nearby movie theaters and their show
times (if available).
Ski Conditions View ski conditions for a specific area.
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911 Assist(If Equipped)
WARNING:Unless the 911 Assist setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING: Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING: Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note: SYNC 911 Assist feature must be set on prior to the incident.
Note: Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.
Note: If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note: Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
• For information on airbag deployment, refer to the Supplementary
Restraints System chapter.
• For information on the fuel pump shut-off, refer to the Roadside
Emergencies chapter.
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Setting 911 Assist OnPress the information button > Apps > 911 Assist, then select
ON.
You can also access 911 Assist by:
• Pressing the Menu icon > Settings > Phone > 911 Assist, or
• Pressing the Menu icon > Help > 911 Assist.
To Ensure that 911 Assist Works Properly
• SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
• SYNC 911 Assist feature must be set on prior to the incident.
• A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
• A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
• A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
• The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
• SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
• SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
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