service FORD FOCUS ELECTRIC 2018 Workshop Manual

Menu Item
The waypoint list then appears and you are
able to re-order all of your waypoints by
selecting the menu icon on the right hand
side of the location. You can select up to
five waypoints.
Add Waypoint
Optimize Order
You can also have the system set the order
for you by pressing:
Go
To return to your route, press:
cityseeker (If Equipped)
Note: cityseeker point of interest (POI)
information is limited to approximately 1,100
cities (1049 in the United States, 36 in
Canada and 15 in Mexico). cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address, phone number and a star
rating.
Press
More Information to see a photo,
a review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons. For restaurants, cityseeker can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
•
Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of
operation and admission price.
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Estimated Charge Time Limits
Action and Description
Menu Item
Item
This shows you the battery's current charge displayed
as a percentage. A reading of 100% means the battery
has a full charge. A reading of 0% indicates the battery
has no plug-in energy left.
Battery
A
240V / High Power or 32A / HI is the estimated
minimum charging time from the present high-voltage
battery level to full charge (100%). This represents the
shortest amount of time you should expect the high-
voltage battery to recharge under ideal conditions. Ideal
conditions include a 240V charging station and a
minimum 30A service, or a 230V charging station and a
32A service, and high-voltage battery at a moderate
temperature.
To Fully Charge
B
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Action and Description
Menu Item
Item
Note: Some charging stations use lower voltage (208V),
which result in longer charge times.
120V / Low Power or 10A / LO is the estimated
maximum charging time from the present high-voltage
battery level to full charge (100%). This represents the
longest amount of time you should expect the high-
voltage battery to recharge under normal conditions.
Normal conditions include a 120V convenience cord and
12A service, or a 230V convenience cord and 10A service.
Note: These charging times are only estimates. It is normal for your actual charge duration
to be longer.
Note: Charging may take longer when the AC line voltage is low and may indicate your
electrical source is not meeting certain requirements. See
Charging the High Voltage
Battery (page 110).
GO Time Schedule
You can access the GO Time Schedule by
selecting the edit option under MY GO
Time on the Charge Setting screen. Action and Description
Menu Item
This turns on the GO Time schedule.
On
This turns off the GO Time schedule. This also turns off the cabin
conditioning function. Use this mode to prevent using energy for
cabin preconditioning when you leave your vehicle plugged in and
do not plan to use it for a while, such as when on vacation.
Off
Note:
If you choose to perform Value Charging with the schedule
off, the vehicle schedules charging to finish at the lowest cost
within 24 hours of plugging the vehicle in.
This displays the GO Time day-of-week and time. The blue high-
lighted GO Time is the present GO Time, which the vehicle is using
for charge scheduling and cabin conditioning. You can schedule
two GO Time events per day for each day of the week.
GO Time 1
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It is recommended that new owners
conduct a Master Reset upon taking
possession of the vehicle to remove it from
any existing MyFord Mobile accounts. The
new owner can activate a MyFord Mobile
account by completing registration process
on the website.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps.
Once an app is running through AppLink,
you can control main features of the app
through voice commands and steering
wheel controls.
Note:
Available AppLink enabled apps will
vary by market.
Note: You must pair and connect your
smartphone via Bluetooth to SYNC 3 to
access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit: Websites
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps will work automatically with no
setup. Other apps will want you to configure
your personal settings and personalize your
experience by creating stations or
favorites.We recommend you do this at
home or outside of your vehicle. Note:
We encourage you to review the
smartphone app ’s terms of service and
privacy policies because Ford is not
responsible for your app or its use of data.
Note: AppLink is a native SYNC system
feature. Accessing mobile apps through
AppLink is only possible when Android Auto
or Apple CarPlay are disabled. Some apps
may only be accessible in the car through
AppLink and others only through Android
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
disable Android Auto or Apple CarPlay.
Note: In order to use an app with SYNC 3,
the app needs to be running in the
background of your phone. If you shut down
the app on your phone, it shuts down the
app on SYNC 3 as well.
Note: If a SYNC 3 AppLink compatible app
is not shown in the Apps Domain, make sure
the required app is running on the mobile
device. Action and Descrip-
tion
Menu Item
SYNC 3 will search
and connect to
compatible app(s)
running on your
mobile device.
Find Mobile Apps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
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The connected device sends data to Ford
in the United States. The information is
encrypted and includes your VIN, SYNC 3
module number, odometer, usage
statistics and debugging information. We
retain this data for only as long as
necessary to provide this service,
troubleshoot, and improve products and
services and to offer you products and
services that may interest you where
allowed by law.
Note:
You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Ford reserves the right to limit
functionality or deactivate mobile apps at
any time.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
You can enable and disable apps through
settings. See Settings (page 290).
App Permissions
The system organizes the App permissions
into groups. You can grant these group
permissions individually. You can change
a permission group status any time when
not driving, by using the settings menu.
While in the settings menu, you can also
see the data included in each group.
When you launch an app using SYNC 3,
the system may ask you to grant certain
permissions, for example Vehicle
information, Driving characteristics, GPS
and Speed, and/or Push notifications. You
can enable all groups or none of them
during the initial app permissions prompts.
The settings menu offers individual group
permission control. Note:
You are only prompted to grant
permissions the first time you use an app
with SYNC 3.
Note: If you disable group permissions,
apps will still be enabled to work with SYNC
3 unless you deactivate All Apps in the
settings menu.
SiriusXM Traffic and Travel Link (If
Equipped) WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
SiriusXM Traffic and Travel Link may
not be available in all markets.
Note: In order to use SiriusXM Traffic and
Travel Link, your vehicle must have
navigation.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic and
click on Coverage map and details for a
complete listing of all traffic areas covered
by SiriusXM Traffic and Travel Link.
Note: Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the SiriusXM
Traffic and Travel Link services or its use in
vehicles.
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Action and Description
Menu Item
Text Messaging
You can then select: No sound plays when a message comes to your phone.
No Alert
(Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a new
message.
Voice Readout
You can enable and disable the following options as well: Action and Description
Menu Item
When enabled, vehicle audio (such as radio or apps) is muted for the
duration of the phone call even when the phone call is in privacy.
Mute Audio in
Privacy
When enabled, an alert displays that your phone is roaming when
you attempt to place a call.
Roaming
Warning
When enabled, a message displays when the battery on your phone
is running low.
Low Battery
Notification
911 Assist
Note: This service is only available in the
United States and Canada. Select this button to modify the on or off
setting for this feature. If the mobile
phone
’s contacts have been downloaded,
you can adjust the following option: Action and Description
Menu Item
You can select up to two numbers from your mobile device's phone-
book as emergency contacts for quick access at the end of the 911
Assist call process.
Set Emergency
Contacts
Radio
This button is available if a Radio source
such as AM or FM is the active media
source. Pressing the button allows you to
access the following features:
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Note:
Standard data rates will apply. Ford
is not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network. Action and Description
Menu Item
Enable or disable the use of mobile apps on SYNC 3.
Mobile Apps
Disabling mobile apps in the settings menu disables automatic
updates and the use of mobile apps on SYNC 3.
You can view the status of mobile app permissions in the settings
menu.
Once Mobile Apps is enabled, you have the following options: This provides information on the current state of available app
updates.
Update Mobile
Apps
There are three possible statuses: Updating Mobile Apps…
Up-To-Date
Update Needed
The system is trying to receive
an update.
No update is
required.
The system has
detected a new app
requiring authoriza-
tion or a general
permissions update is
required.
Select this button if an
update is required and you
want to request this update
manually. For example, when
your mobile device is
connected to a Wi-Fi hotspot,
select:
Request Update
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Action and Description
Menu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.
Available
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
Vehicle Hotspot (If Equipped)
You can access the following: Action and Description
Menu Item
Allows you to turn the hotspot on and off.
Wi-Fi Hotspot
On/Off
Allows you to view and edit hotspot settings such as the SSID and
password.
Settings
Allows you to view your vehicle's hotspot plan and data usage.
Data Usage
Allows you to manage devices connected to your hotspot.
Manage Devices
Note: The Vehicle Wi-Fi Hotspot (Vehicle
Hotspot) may be operational while ignition
is On and may remain operational while the
ignition is Off.
Note: Vehicle Hotspot services are provided
by the vehicle network carrier, subject to
your vehicle network carrier agreement,
coverage and availability. Note:
It is the account owner ’s
responsibility to remove the vehicle from
the vehicle network carrier account when
ownership of the vehicle is transferred. If the
owner would like to remove the vehicle from
the account for any reason, please contact
your vehicle network carrier for more
information.
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Note:
: Data, e.g. the Vehicle Identification
Number (VIN), SIM Card ID, and data plan
usage, is shared between Ford and the
vehicle network carrier to provide the
Vehicle Hotspot service in accordance with
your vehicle network carrier agreement,
coverage and availability, and may be used
to enable a seamless transition from an old
to new embedded modem and to confirm
any updates are successfully delivered.
Note: : For your convenience data usage
may be available for monitoring under
Settings but may not reflect actual or
current usage. The vehicle network carrier
is responsible for providing information
about your account. Please contact the
vehicle network carrier for more information.
Note: : Ford may need to update operating
system software on your vehicle, including
security updates and bug fixes, to keep
connected services current, like Vehicle
Hotspot, without prior notice to you.
Note: If you do not have an active vehicle
hotspot data plan, open your web browser
and go to a website using the HTTP protocol
to be automatically redirected to the vehicle
network carrier landing page where you can
purchase data. Websites using HTTPS will
not automatically redirect. Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: Your vehicle may not have all of
these features.
You can select the following features to
update their settings.
Door Keypad Code (If equipped)
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select: Action and Description
Message
Camera Settings
Then select from the following: When the reverse sensing system detects an object, it displays red,
yellow and green highlights at the top of the image.
Enhanced Park
Aids
You can enable or disable this option using the slider.
Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
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Cell phone issues
Possible solution
Possible cause
Issue
iPhone •Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion.
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