phone FORD FUSION ENERGI 2020 User Guide

GENERAL INFORMATION
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage. WARNING:
Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING:
Do not start the vehicle
in a closed garage or in other enclosed
areas. Exhaust fumes can be toxic.
Always open the garage door before you
start the vehicle. WARNING:
If you smell exhaust
fumes inside your vehicle, have your
vehicle checked by an authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately
5 mi
(8 km) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You can
disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start your vehicle, avoid pressing
the accelerator pedal until the ready to
drive indicator illuminates. Only use the
accelerator pedal when you have difficulty
starting your vehicle. KEYLESS STARTING
Note:
The system may not function if the
intelligent access key is close to metal
objects or electronic devices, for example
keys or a cell phone.
Note: A valid intelligent access key must
be located inside your vehicle to switch the
ignition on and start your vehicle.
Ignition Modes The keyless starting system has three
modes:
Off:
Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode, or
when your vehicle is running but is not
moving.
On:
All electrical circuits are operational
and the warning lamps and indicators
illuminate.
• Without applying the brake pedal,
press and release the button once.
Start:
Starts your vehicle. The engine may
not start when your vehicle starts.
• Press the brake pedal, and then press
the button for any length of time. An
indicator light on the button illuminates
when the ignition is on and when your
vehicle starts.
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SAFETY PRECAUTIONS
WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire. WARNING:
The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury. WARNING: Fuels can cause serious
injury or death if misused or mishandled. WARNING:
Fuel may contain
benzene, which is a cancer-causing
agent. WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes.
Follow these guidelines when refueling:
• Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Always switch the engine off before
refueling.
• Automotive fuels can be harmful or
fatal if swallowed. Fuel is highly toxic
and if swallowed can cause death or
permanent injury. If fuel is swallowed
immediately call a physician, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
apparent for hours. •
Avoid inhaling fuel vapors. Inhaling fuel
vapor can lead to eye and respiratory
tract irritation. In severe cases,
excessive or prolonged breathing of
fuel vapor can cause serious illness and
permanent injury.
• Avoid getting fuel in your eyes. If you
splash fuel in your eyes, immediately
remove contact lenses (if worn), flush
with water for 15 minutes and seek
medical attention. Failure to seek
proper medical attention could lead to
permanent injury.
• Fuels can be harmful if absorbed
through the skin. If you splash fuel on
your skin, clothing or both, promptly
remove contaminated clothing and
thoroughly wash your skin with soap
and water. Repeated or prolonged skin
contact causes skin irritation.
• Be particularly careful if you are taking
Antabuse or other forms of Disulfiram
for the treatment of alcoholism.
Breathing fuel vapors could cause an
adverse reaction, serious personal
injury or sickness. Immediately call a
physician if you experience any adverse
reactions.
FUEL QUALITY
Choosing the Right Fuel Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87.
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When refueling the vehicle fuel tank from
a fuel container, use the fuel filler funnel
included with your vehicle. See Fuel Filler
Funnel Location (page 157).
Note: Do not use aftermarket funnels as
they may not work with the capless fuel
system and can damage it.
When refueling the vehicle fuel tank from
a fuel container, do the following:
1. Fully open the fuel filler door.
2. Fully insert the fuel filler funnel into the
fuel filler inlet. 3. Add fuel to your vehicle from the fuel
container.
4. Remove the fuel filler funnel.
5. Fully close the fuel filler door.
6. Clean the fuel filler funnel and place it back in your vehicle or correctly dispose
of it.
Note: Extra funnels can be purchased from
an authorized dealer if you choose to
dispose of the funnel. REFUELING WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire. WARNING:
Do not try to pry open
or push open the capless fuel system
with foreign objects. This could damage
the fuel system and its seal and cause
injury to you or others. WARNING: Do not remove the fuel
pump nozzle from its fully inserted
position when refueling. WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes. WARNING:
Stop refueling when
the fuel pump nozzle automatically
shuts off for the first time. Failure to
follow this will fill the expansion space
in the fuel tank and could lead to fuel
overflowing. WARNING:
Wait at least 10
seconds before removing the fuel pump
nozzle to allow any residual fuel to drain
into the fuel tank. WARNING:
The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury. WARNING: Read and follow all the
instructions on the pump island.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
If your vehicle is configured as a
motorhome please call 1-800-444-3311
for support.
Additional information and resources are
available online: Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
Kuwait
22280384
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected]. If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1-800-333-0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1-800-565-3673
Phone
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Protected Component
Fuse Rating
Fuse or Relay
Number
Subwoofer amplifier.
20A 1
5
Not used (spare).
10A 2
6
Not used (spare).
10A 2
7
Not used (spare).
10A 2
8
Not used (spare).
10A 2
9
Keypad.
5A 2
10
Cell phone passport module.
Not used (spare).
5A 2
11
Climate control.
7.5A 2
12
Gear shift.
Steering wheel column.
7.5A 2
13
Instrument cluster.
Datalink logic.
Extended power module.
10A 2
14
Datalink-gateway module.
10A 2
15
Child lock.
15A 1
16
Decklid release.
Not used (spare).
5A 2
17
Push button start stop switch.
5A 2
18
Extended power module.
7.5A 2
19
Adaptive headlamps.
7.5A 2
20
Humidity and in–car temperature sensor.
5A 2
21
Audible vehicle alert system.
5A 2
22
Delayed accessory (moonroof logic, driver
master switch).
10A 1
23
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Possible Cause and Resolution
Symptom
I cannot see the Wi-Fi
hotspot name when I search
for Wi-Fi networks on my
cell phone or other device. –
System limitation.
•Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at
this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
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hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note:
Depending on your vehicle option
package, the controls may look different
from what you see here.
Note: Some features, such as satellite
radio, may not be available in your location.
Check with an authorized dealer.
Accessing the Apps Menu Press and release the button to
access the apps menu. Follow
the on-screen prompts to make
your selection.
Accessing the Clock Settings Press and release the button to
access the clock setting.
Use the center arrow controls to
change the hours and minutes.
Accessing the Media Source Menu Press and release the button to
open the media source menu. You can press this multiple times to
change to a SYNC-Media device or scroll
through the media sources using the arrow
buttons. Press OK to select a source.
Accessing the Phone Features Press and release the button to
access the phone features of the
SYNC system.
Accessing the Sound Settings Press and release the button to
access settings for Treble,
Midrange, Bass, Fade and
Balance.
Accessing the Settings Menu Press and release the button to
access the settings menu.
Follow the on-screen prompts
to make your selection.
Adjusting the Volume Turn to adjust the volume.
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