maintenance FORD GT 2020 Warranty Guide

2. Important information you should know
IF YOU NEED CUSTOMER ASSISTANCE
The Ford GT Concierge and your Ford GT dealer is available to
assist you with all your automotive needs. Please follow the
procedures outlined on the front page of this booklet.
In addition, if you are an eligible U.S. owner, you may use - at no
cost - the services of the BBB AUTO LINE program. For details,
see Better Business Bureau (BBB) AUTO LINE program, page 34
or call 1-800-955-5100.
KNOW WHEN YOUR WARRANTY BEGINS
YourWarranty Start Date is the day you take delivery of your
new Ford GT.
CHECK YOUR VEHICLE
We inspect each Ford GT carefully at the assembly facility and
again prior to delivery. But occasionally something may slip past
us, and a customer may find that a vehicle was damaged before
he or she took delivery. If you see any damage when you receive
your vehicle, notify your dealership within one week.
MAINTAIN YOUR VEHICLE PROPERLY
Your Ford GT Owner’s Manual includes the scheduled
maintenance required for your vehicle. Proper maintenance
guards against major repair expenses resulting from neglect or
inadequate maintenance, may help increase the value you
receive when you sell or trade your vehicle, and is important in
allowing your vehicle to comply with applicable emissions
standards.
It is your responsibility to make sure that all of the scheduled
maintenance is performed and that the materials used meet Ford
engineering specifications. Failure to perform scheduled
maintenance as specified in the Owner’s Manual will invalidate
warranty coverage on parts affected by the lack of maintenance.
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Make sure that receipts for completed maintenance work are
retained with the vehicle and confirmation of maintenance work
is always entered in yourOwner’s Manualin the pages provided.
Your Ford GT Service Dealership, has factory-trained technicians
who can perform the required maintenance using genuine Ford
parts. The dealership looks forward to meeting your every service
need to maximize your satisfaction with your vehicle.
WHO PAYS FOR WARRANTY REPAIRS?
You will not be charged for repairs covered by any applicable
warranty during the stated coverage periods, unless specifically
stated elsewhere in this guide.
Some states have mandated alternate time coverage periods for
parts of your vehicle (e.g. seatbelts).
Some states and/or local governments may require a tax on a
portion of warranty repairs. Where applicable law allows, the tax
must be paid by you, the owner of the vehicle.
During the Bumper to Bumper Warranty period, dealers may
receive instructions to provide no-cost, service-type
improvements - not originally included in your Owner’s Manual-
intended to increase your overall satisfaction with your vehicle.
Sometimes Ford may offer a special adjustment program to pay
all or part of the cost of certain repairs beyond the terms of the
applicable warranty. Check with your dealer or call the Ford GT
Concierge at 1-800-210-5795 to learn whether any adjustment
program is applicable to your vehicle. Please have your vehicle
identification number available.
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3.The New Vehicle Limited Warranty for your 2020 Ford GT
LIMITATIONS AND DISCLAIMERS
All of the warranties in this booklet are subject to the following
limitations and disclaimers:
The warranties in this booklet are the only express warranties
applicable to your vehicle. Ford does not assume or authorize
anyone to assume for it any other obligation or liability in
connection with your vehicle or these warranties. No person,
including Ford employees or dealers, may modify or waive any
part of these warranties.
Ford and its dealers reserve the right to make changes in or
additions to vehicles built or sold by them at any time without
incurring any obligation to make the same or similar changes or
additions to vehicles previously built or sold.
Ford and its dealers also reserve the right to provide post-warranty
repairs, conduct recalls, or extend the warranty coverage period for
certain vehicles or vehicle populations, at the sole discretion of
Ford. The fact that Ford has provided such measures to a particular
vehicle or vehicle population in no way obligates Ford to provide
similar accommodations to other owners of similar vehicles.
As a condition of these warranties, you are responsible for properly
using, maintaining, and caring for your vehicle as outlined in your
Owner’s Manual. Ford recommends that you maintain copies of all
maintenance records and receipts for review by Ford.
Ford and your dealer are not responsible for any time or income
that you lose, any inconvenience you might be caused, the loss of
your transportation or use of your vehicle, the cost of rental
vehicles, fuel, telephone, travel, meals, or lodging, the loss of
personal or commercial property, the loss of revenue, or for any
other incidental or consequential damages you may have.
Punitive, exemplary, or multiple damages may not be recovered
unless applicable law prohibits their disclaimer.
You may not bring any warranty-related claim as a class
representative, a private attorney general, a member of a class of
claimants or in any other representative capacity.
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Damage Caused by Use and/or the Environment
The New Vehicle Limited Warranty does not cover surface rust,
deterioration and damage of paint, trim, upholstery, and other
appearance items that result from use and/or exposure to the
elements. You, as the owner, are responsible for these items.
Some examples are:
• dings, chips, cracks from contact
• cuts, burns, punctures or tears
• road salt
• tree sap, bird and bee droppings
• windstorm, lightening, hail
• earthquake
• freezing, water or flood
• stone chips, scratches (some examples are on paint and glass)
• windshield stress cracks. However, limited coverage onwindshield stress cracks will be provided for the first 12 months
or 12,000 miles (which ever occurs first), even though caused
by use and/or exposure to the elements.
Maintenance/Wear
The New Vehicle Limited Warranty does not cover: (1) parts and
labor needed to maintain the vehicle; and (2) the replacement of
parts due to normal wear and tear. You, as the owner, are
responsible for these items. See your Owner’s Manual. Some
examples of maintenance and normal wear are:
• oil changes
• oils, lubricants, other fluids
• oil/air filters
• tire rotation/inflation
• cleaning/polishing
• clutch linings
• wiper blades*
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• wheel alignments and tirebalancing*
• brake pad/lining*
• brake rotors
* Ford will replace or adjust certain maintenance items when
necessary, free of charge during a limited period:
• Wiper blade replacements will be provided during the first six months in service, regardless of miles driven.
•
Wheel alignments and tire balancing will be provided during the
first 12 months or 12,000 miles in service, whichever occurs first.
SYNC Hands-Free Communications and Entertainment System
If your vehicle is equipped with SYNC, the New Vehicle Limited
Warranty does not cover repairs under certain conditions, such as
failure to provide proper installation environment. The New Vehicle
Limited Warranty does not cover repairs of certain damage or loss,
such as:
• Loss of personal recording media, software or data
• Loss, change, or discontinuation of functionality because of: • system updates to Ford Motor Company software or lack ofcompatibility with non-Ford Motor Company electronic
devices
•
non-Ford Motor Company software, or
• obsolescence of vehicle software or hardware
• lack of network coverage or availability
• Damage caused by: •
abnormal use such as insertion of foreign objects, fluid spillage
• unauthorized modification to alter functionality or capability
•
computer or internet viruses, bugs, or malware, such as worms,
Trojan Horses, cancelbots
•
installation of unauthorized software, peripherals and attachments
• unauthorized, unapproved and/or incompatible repairs, upgrades and modification
• the defective function or obsolescence of your cellular phone or digital media device (for example, inadequate signal reception by
the external antenna, viruses or other software problems)
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EMISSIONS PERFORMANCE WARRANTY COVERAGE
Under Emissions Performance Warranty Coverage, Ford Motor
Company will repair, replace, or adjust - with no charge for labor,
diagnosis, or parts - any emissions control device or system, if
you meet all of the following conditions:
• You have maintained and operated your vehicle according tothe instructions on proper care in the Owner’s Manualand this
booklet.
•
Your vehicle fails to conform, during the warranty coverage
period, to the applicable national EPA standards, as determined
by an EPA approved inspection and maintenance program.
•You are subject to a penalty or sanction under local, state, or
federal law because your vehicle has failed to conform to the
emissions standards. (A penalty or sanction can include being
denied the right to use your vehicle.)
• Your vehicle has not been tampered with, misused, or abused.
The warranty coverage period for:
• Passenger cars, light duty trucks (applies to vehicles up to 8,500 pounds GVWR)
— 8 years or 80,000 miles (whichever occurs first) for catalytic converter, electronic emissions control unit, and onboard
emissions diagnostic devices.
— 2 years or 24,000 miles (whichever occurs first) for all other covered parts .
See WHAT IS COVERED for list of covered parts.
Note that the warranty period begins on the Warranty Start Date
as specified on page 5 of this booklet.
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Important Information About List of Parts
Also covered by the two emissions warranties are all
emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets,
seals, belts, connectors, non-diesel fuel lines, sensors, and wiring
harnesses that are used with components on the list of parts,
above.
Concerning parts that should be replaced on a certain
maintenance schedule: these parts remain under warranty until :
(a) the first replacement time that is specified in yourOwner’s
Manual; or (b) the time or mileage limits of the Federal Defect
and Performance Warranties (whichever occurs first). Your Ford
GT Service dealer maintains a complete list of parts covered by
emissions warranties. For more details about the specific parts
covered by the Emissions Defect Warranty, contact your Ford GT
Service dealer.
WHAT IS NOT COVERED?
Ford Motor Company may deny you emissions warranty coverage
if your vehicle or a part does not contain an emissions-related
defect or has failed because of abuse, neglect, improper
maintenance, unapproved modifications, or any items included in
What Is Not Covered?, pages 13-17.
If you need more information about getting service under the
Federal Emissions Performance Warranty, or if you want to
report what you believe to be violations of the terms of this
warranty, you may contact:
Manager, Certification and Compliance Division
(6405J)
Warranty Claims
Environmental Protection Agency
Ariel Rios building
1200 Pennsylvania Avenue, N.W.
Washington, D.C. 20460
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EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES
Your Warranty Rights and Obligations
The California Air Resources Board and Ford Motor Company are
pleased to explain the emission control system warranty on your
2020-model vehicle. In California, new motor vehicles must be
designed, built, and equipped to meet the State's stringent
anti-smog standards. Ford must warrant the emission control
system on your vehicle for the periods of time listed on pages 26-27,
provided there has been no abuse, neglect, or improper maintenance
of your vehicle.
Your emission control system may include parts such as the
carburetor or fuel injection system, the ignition system, catalytic
converter, and the engine computer. Also included may be hoses,
belts, connectors, and other emissions-related assemblies.
Where a warrantable condition exists, Ford Motor Company will
repair your vehicle at no cost to you including diagnosis, parts,
and labor.
Manufacturer's Warranty Coverage
For Vehicles Eligible for California Emission Warranty Coverage
If Gross Vehicle Weight Rating is 14,000 lbs. or less:
For 3 years or 50,000 miles (whichever first occurs):
1. If your vehicle fails a Smog Check inspection, all necessary
repairs and adjustments will be made by Ford to ensure that your
vehicle passes the inspection. This is your emission control
system PERFORMANCE WARRANTY.
2. If any emissions-related part on your vehicle is defective, the
part will be repaired or replaced by Ford. This is your short-term
emission control system DEFECTS WARRANTY.
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For 7 years or 70,000 miles (whichever first occurs):
If an emissions-related part listed on pages 29 and 30 with
coverage for 7 years or 70,000 miles is defective or if its failure
causes your vehicle to fail a Smog Check inspection, the part will
be repaired or replaced by Ford. This is your long-term emission
control system DEFECTS WARRANTY.
Owner's Warranty Responsibilities
As the vehicle owner, you are responsible for the performance of
the required maintenance listed in your owner's manual. Ford
Motor Company recommends that you retain all receipts
covering maintenance on your vehicle, but Ford cannot deny
warranty coverage solely for the lack of receipts or for your failure
to ensure the performance of all scheduled maintenance.
You are responsible for presenting your vehicle to a Ford Motor
Company dealer as soon as a problem exists. The warranty
repairs should be completed in a reasonable amount of time, not
to exceed 30 days.
As the vehicle owner, you should also be aware that Ford Motor
Company may deny you warranty coverage if your vehicle or a
part has failed due to abuse, neglect, improper maintenance, or
unapproved modifications.
If you have any questions regarding your warranty rights and
responsibilities, or if you want to report what you believe to be
violations of the terms of this warranty, you may contact the Ford
Customer Relationship Center at 1-800-392-3673 (FORD) or the
California Air Resources Board at:
California Air Resource Board
9528 Telstar Avenue
El Monte, CA 9173127

Important Information about List of Parts
There may be additional coverage for these parts through the
Bumper to Bumper, Powertrain, or Diesel Engine limited
warranties. In any case, the warranty with the broadest coverage
applies.
Also covered by this warranty are all emissions-related bulbs,
hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non diesel fuel lines, and wiring harnesses that are used with
components on the list of parts above.
Concerning parts that should be replaced on a certain
maintenance schedule: these parts remain under warranty until
the first required replacement time that is specified in your
Owner’s Manual.
NOTE: If the diagnosis does not reveal a defect, the Defects
Warranty does not apply.
Your Ford Motor Company dealer maintains a complete list of
covered parts. For more details about the specific parts that are
covered by the Defects Warranty, contact your dealer.
WHAT IS NOT COVERED?
Ford Motor Company may deny you emissions warranty coverage
if your vehicle or a part does not contain a defect that affects
emissions or has failed because of abuse, neglect, improper
maintenance, unapproved modifications, or any items included in
What Is Not Covered?, pages 13-17.
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