USB FORD MUSTANG 2017 6.G Service Manual

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu. Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
409
Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing SYNC™ 3 (If Equipped)

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
411
Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing SYNC™ 3 (If Equipped)

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
412
Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing SYNC™ 3 (If Equipped)

D
Data Recording..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps............................69 Type 1 - Conventional
(Non-Configurable)....................................... 69
Type 2 - Configurable......................................... 69
Digital Radio
...................................................297
HD Radio Reception and Station
Troubleshooting............................................ 298
Direction Indicators
.......................................70
Doors and Locks.............................................54
Drive Control...................................................170
Selectable Drive Modes................................... 170
Selectable Steering............................................. 171
Driver and Passenger Airbags...................36 Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver and Passenger Knee Airbags
.........41
Driving Aids.....................................................162
Driving at High Speed.................................270
Driving Hints...................................................186
Driving Through Water...............................186
DRL See: Daytime Running Lamps......................... 69
E
Economical Driving
......................................186
Emission Control System...........................132 On-Board Diagnostics (OBD-II).................... 133
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 133
End User License Agreement
.................435
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 435
Engine Block Heater....................................124 Using the Engine Block Heater...................... 125
Engine Coolant Check.................................217 Adding Coolant.................................................... 217
Coolant Change.................................................. 219
Engine Coolant Temperature Management.................................................. 220
Fail-Safe Cooling................................................ 219
Recycled Coolant................................................ 219Severe Climates..................................................
219
Engine Immobilizer See: Passive Anti-Theft System.................... 60
Engine Oil Check...........................................216 Adding Engine Oil............................................... 216
Engine Oil Dipstick.......................................216
Engine Specifications - 2.3L EcoBoost™..................................................272
Drivebelt Routing................................................ 272
Engine Specifications - 3.7L.....................272 Drivebelt Routing................................................ 273
Engine Specifications - 5.0L....................273 Drivebelt Routing................................................ 273
Entertainment..............................................360 AM/FM Radio....................................................... 361
Apps....................................................................... 369
Bluetooth Stereo or USB................................ 368
CD (If equipped)................................................ 367
HD Radio ™ Information (If
Available)........................................................ 364
SIRIUS® Satellite Radio (If Activated)........................................................ 362
Sources................................................................. 360
Supported Media Players, Formats and Metadata Information................................ 369
USB Ports............................................................. 369
Environment
......................................................15
Essential Towing Checks..........................180 Before Towing a Trailer.................................... 180
Hitches................................................................... 180
Launching or Retrieving a Boat or Personal Watercraft (PWC).......................................... 181
Safety Chains...................................................... 180
Trailer Brakes....................................................... 180
Trailer Lamps....................................................... 180
When Towing a Trailer....................................... 181
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................14
Exterior Mirrors
.................................................72
Blind Spot Monitor............................................... 73
Fold-Away Exterior Mirrors................................ 72
Heated Exterior Mirrors....................................... 72
Integrated Blind Spot Mirrors........................... 72
Memory Mirrors...................................................... 72
Pony Projection Lights........................................ 72
Power Exterior Mirrors......................................... 72
Signal Indicator Mirrors....................................... 72
465
Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing Index

Traction Control............................................144
Principle of Operation....................................... 144
Transmission Code Designation............278
Transmission..................................................135
Transmission See: Transmission.............................................. 135
Transporting the Vehicle............................193
Type Approvals............................................459 RF Certification Logos for Tire Pressure
Monitoring Sensor(s).................................. 459
U
Under Hood Overview - 2.3L EcoBoost™..................................................213
Under Hood Overview - 3.7L.....................214
Under Hood Overview - 5.0L....................215
Universal Garage Door Opener................115 HomeLink Wireless Control System.............115
USB Port.........................................................302
Using Adaptive Cruise Control.................155 Automatic Cancellation................................... 159
Blocked Sensor................................................... 160
Canceling the Set Speed................................. 158
Changing the Set Speed.................................. 158
Detection Issues................................................. 159
Following a Vehicle............................................ 156
Hilly Condition Usage........................................ 159
Overriding the Set Speed................................ 158
Resuming the Set Speed................................. 158
Setting the Adaptive Cruise Speed.............156
Setting the Gap Distance................................. 157
Switching Adaptive Cruise Control On........................................................................\
156
Switching the System Off............................... 159
Switching to Normal Cruise Control.............161
System Not Available....................................... 160
Using Cruise Control....................................154 Switching Cruise Control Off.......................... 155
Switching Cruise Control On.......................... 154
Using MyKey With Remote Start Systems..........................................................53
Using Snow Chains....................................260
Using Stability Control...............................146 Electronic Stability Control ............................ 146
Line Lock................................................................. 147
Using Summer Tires...................................260 Using SYNC™ With Your Media
Player.............................................................324
Accessing Your USB Song Library...............328
Bluetooth Devices and System Settings............................................................ 330
Connecting Your Digital Media Player to the USB Port........................................................... 324
Media Menu Features....................................... 327
Media Voice Commands................................. 325
USB 2..................................................................... 330
Voice Commands for Audio Sources..........331
Using SYNC™ With Your Phone............307 Accessing Features through the Phone
Menu................................................................... 312
Accessing Your Phone Settings..................... 315
Bluetooth Devices.............................................. 316
Making Calls........................................................... 311
Pairing a Phone for the First Time..............308
Pairing Subsequent Phones......................... 309
Phone Options during an Active Call...........311
Phone Voice Commands............................... 309
Receiving Calls...................................................... 311
System Settings................................................... 317
Text Messaging.................................................... 313
Using Traction Control................................144 Switching the System Off .............................. 144
System Indicator Lights and Messages.......................................................... 144
Using Voice Recognition
...........................305
Audio Voice Commands................................. 354
Climate Voice Commands............................. 355
Initiating a Voice Session................................ 305
Mobile App Voice Commands...................... 357
Navigation Voice Commands....................... 356
Phone Voice Commands................................ 355
SiriusXM Traffic and Travel Link Voice Commands..................................................... 358
System Interaction and Feedback.............306
Voice Settings Commands............................ 358
Utilizing the Mediation/Arbitration Program (Canada Only).........................198
V
Vehicle Care
....................................................231
General Information........................................... 231
Vehicle Certification Label
.......................278
Vehicle Identification Number.................277
471
Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing Index