ad blue FORD MUSTANG 2017 6.G Service Manual

Cell phone issues
Possible solution
Possible cause
Issue
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts. If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction. Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
iPhone
•Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named SYNC enter the next
menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing SYNC™ 3 (If Equipped)

Cell phone issues
Possible solution
Possible cause
Issue
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing SYNC™ 3 (If Equipped)

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 360).
The file format is not
supported by SYNC 3.
Perform a master reset. See
Settings
(page 388).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing SYNC™ 3
(If Equipped)

Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connection.
Check for a poor Wi-Fi
signal.
Weak signal.
Use a unique name for your
SSID, don’t use the default
name unless it contains a
unique identifier, such as
part of the MAC address.
Multiple Access points
within range with the same
SSID.
Position the vehicle close to
the hotspot with the front of
the vehicle facing the
hotspot direction and
remove obstacles if
possible. Other Wi-Fi,
Bluetooth, microwave and
cordless phones may cause
interference.
Weak signal probably due
to distance from the
hotspot, obstruction or high
interference.
Disconnecting after
successful connection.
If the vehicle is equipped
with heated windshield, try
positioning the vehicle so
that the windshield is not
facing the hotspot. If you
have metallic window tinting
There may be an obstruction
between SYNC 3 and the
hotspot.
Poor signal seen by SYNC 3
despite being near a
hotspot.
but not on the windshield,
position the vehicle to face
the hotspot. If all windows
are tinted, you can open the
windows in the direction of
the hotspot if that is feas-
ible.
Try to remove other
obstructions that may
impact signal quality such
as opening the garage door.
Please set the network to
visible and try again.
The hotspot was defined as
a hidden network.
A hotspot is not listed in the
list of available networks.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing SYNC™ 3 (If Equipped)

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
On an iPhone with iOS7+, to
force close an app, double
tap the home button then
swipe up on the app to close
it. Tap the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC 3's
Mobile App's Menu.
Switch Bluetooth off and
then on to reset it on your
phone. If you are in your
vehicle, SYNC 3 should be
able to automatically re-
connect to your phone if you
press the "Phone" button.
There is a Bluetooth issue
on some older versions of
the Android operating
system that may cause apps
that were found on your
previous vehicle drive to not
be found again if you did not
switch Bluetooth off.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing SYNC™ 3 (If Equipped)

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu. Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing SYNC™ 3 (If Equipped)

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing SYNC™ 3 (If Equipped)

D
Data Recording..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps............................69 Type 1 - Conventional
(Non-Configurable)....................................... 69
Type 2 - Configurable......................................... 69
Digital Radio
...................................................297
HD Radio Reception and Station
Troubleshooting............................................ 298
Direction Indicators
.......................................70
Doors and Locks.............................................54
Drive Control...................................................170
Selectable Drive Modes................................... 170
Selectable Steering............................................. 171
Driver and Passenger Airbags...................36 Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver and Passenger Knee Airbags
.........41
Driving Aids.....................................................162
Driving at High Speed.................................270
Driving Hints...................................................186
Driving Through Water...............................186
DRL See: Daytime Running Lamps......................... 69
E
Economical Driving
......................................186
Emission Control System...........................132 On-Board Diagnostics (OBD-II).................... 133
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 133
End User License Agreement
.................435
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 435
Engine Block Heater....................................124 Using the Engine Block Heater...................... 125
Engine Coolant Check.................................217 Adding Coolant.................................................... 217
Coolant Change.................................................. 219
Engine Coolant Temperature Management.................................................. 220
Fail-Safe Cooling................................................ 219
Recycled Coolant................................................ 219Severe Climates..................................................
219
Engine Immobilizer See: Passive Anti-Theft System.................... 60
Engine Oil Check...........................................216 Adding Engine Oil............................................... 216
Engine Oil Dipstick.......................................216
Engine Specifications - 2.3L EcoBoost™..................................................272
Drivebelt Routing................................................ 272
Engine Specifications - 3.7L.....................272 Drivebelt Routing................................................ 273
Engine Specifications - 5.0L....................273 Drivebelt Routing................................................ 273
Entertainment..............................................360 AM/FM Radio....................................................... 361
Apps....................................................................... 369
Bluetooth Stereo or USB................................ 368
CD (If equipped)................................................ 367
HD Radio ™ Information (If
Available)........................................................ 364
SIRIUS® Satellite Radio (If Activated)........................................................ 362
Sources................................................................. 360
Supported Media Players, Formats and Metadata Information................................ 369
USB Ports............................................................. 369
Environment
......................................................15
Essential Towing Checks..........................180 Before Towing a Trailer.................................... 180
Hitches................................................................... 180
Launching or Retrieving a Boat or Personal Watercraft (PWC).......................................... 181
Safety Chains...................................................... 180
Trailer Brakes....................................................... 180
Trailer Lamps....................................................... 180
When Towing a Trailer....................................... 181
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................14
Exterior Mirrors
.................................................72
Blind Spot Monitor............................................... 73
Fold-Away Exterior Mirrors................................ 72
Heated Exterior Mirrors....................................... 72
Integrated Blind Spot Mirrors........................... 72
Memory Mirrors...................................................... 72
Pony Projection Lights........................................ 72
Power Exterior Mirrors......................................... 72
Signal Indicator Mirrors....................................... 72
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing Index

Protecting the Environment........................15
R
Rear Axle.........................................................140
Rear Parking Aid............................................149
Obstacle Distance Indicator.......................... 150
Rear Seats
........................................................112
Accessing the Rear Seats................................. 112
Second Row Split-Folding Rear Seat ..........113
Rear View Camera.......................................150 Using the Rear View Camera System..........151
Rear View Camera See: Rear View Camera................................... 150
Recommended Towing Weights.............179
Refueling..........................................................129 System Warnings............................................... 130
Remote Control..............................................45 Car Finder................................................................ 47
Intelligent Access Key......................................... 45
Memory Feature................................................... 48
Remote Start.......................................................... 47
Replacing the Battery......................................... 46
Sounding a Panic Alarm.................................... 47
Using the Key Blade............................................ 45
Remote Start.................................................106 Automatic Settings............................................ 107
Repairing Minor Paint Damage
..............236
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only).............................................................200
Reporting Safety Defects (U.S. Only).............................................................200
Roadside Assistance
..................................189
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 189
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................190
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 190Vehicles Sold in the United States: Getting
Roadside Assistance.................................... 189
Vehicles Sold in the United States: Using Roadside Assistance.................................... 189
Roadside Emergencies
..............................189
Running-In See: Breaking-In.................................................. 186
Running Out of Fuel.....................................127 Adding Fuel From a Portable Fuel
Container.......................................................... 128
Filling a Portable Fuel Container.................. 128
S
Safety Canopy ™ - Coupe............................41
Safety Precautions
.......................................126
Satellite Radio..............................................299 Satellite Radio Electronic Serial Number
(ESN)................................................................ 300
Satellite Radio Reception Factors..............300
SIRIUS® Satellite Radio Service.................300
Troubleshooting.................................................. 301
Scheduled Maintenance Record...........425
Scheduled Maintenance
............................417
Seatbelt Extension........................................33
Seatbelt Reminder..........................................31
Belt-Minder™......................................................... 31
Seatbelts............................................................27 Principle of Operation......................................... 27
Seatbelt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation...................................... 31
Seats
.................................................................108
Security.............................................................60
Settings
...........................................................388
911 Assist............................................................... 393
Ambient Lighting............................................... 399
Bluetooth............................................................. 390
Clock...................................................................... 390
Display................................................................... 399
General.................................................................. 397
Media Player........................................................ 389
Mobile Apps........................................................ 396
Navigation............................................................ 394
Phone...................................................................... 391
Radio...................................................................... 394
Sound.................................................................... 388
Valet Mode.......................................................... 400
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing Index

Traction Control............................................144
Principle of Operation....................................... 144
Transmission Code Designation............278
Transmission..................................................135
Transmission See: Transmission.............................................. 135
Transporting the Vehicle............................193
Type Approvals............................................459 RF Certification Logos for Tire Pressure
Monitoring Sensor(s).................................. 459
U
Under Hood Overview - 2.3L EcoBoost™..................................................213
Under Hood Overview - 3.7L.....................214
Under Hood Overview - 5.0L....................215
Universal Garage Door Opener................115 HomeLink Wireless Control System.............115
USB Port.........................................................302
Using Adaptive Cruise Control.................155 Automatic Cancellation................................... 159
Blocked Sensor................................................... 160
Canceling the Set Speed................................. 158
Changing the Set Speed.................................. 158
Detection Issues................................................. 159
Following a Vehicle............................................ 156
Hilly Condition Usage........................................ 159
Overriding the Set Speed................................ 158
Resuming the Set Speed................................. 158
Setting the Adaptive Cruise Speed.............156
Setting the Gap Distance................................. 157
Switching Adaptive Cruise Control On........................................................................\
156
Switching the System Off............................... 159
Switching to Normal Cruise Control.............161
System Not Available....................................... 160
Using Cruise Control....................................154 Switching Cruise Control Off.......................... 155
Switching Cruise Control On.......................... 154
Using MyKey With Remote Start Systems..........................................................53
Using Snow Chains....................................260
Using Stability Control...............................146 Electronic Stability Control ............................ 146
Line Lock................................................................. 147
Using Summer Tires...................................260 Using SYNC™ With Your Media
Player.............................................................324
Accessing Your USB Song Library...............328
Bluetooth Devices and System Settings............................................................ 330
Connecting Your Digital Media Player to the USB Port........................................................... 324
Media Menu Features....................................... 327
Media Voice Commands................................. 325
USB 2..................................................................... 330
Voice Commands for Audio Sources..........331
Using SYNC™ With Your Phone............307 Accessing Features through the Phone
Menu................................................................... 312
Accessing Your Phone Settings..................... 315
Bluetooth Devices.............................................. 316
Making Calls........................................................... 311
Pairing a Phone for the First Time..............308
Pairing Subsequent Phones......................... 309
Phone Options during an Active Call...........311
Phone Voice Commands............................... 309
Receiving Calls...................................................... 311
System Settings................................................... 317
Text Messaging.................................................... 313
Using Traction Control................................144 Switching the System Off .............................. 144
System Indicator Lights and Messages.......................................................... 144
Using Voice Recognition
...........................305
Audio Voice Commands................................. 354
Climate Voice Commands............................. 355
Initiating a Voice Session................................ 305
Mobile App Voice Commands...................... 357
Navigation Voice Commands....................... 356
Phone Voice Commands................................ 355
SiriusXM Traffic and Travel Link Voice Commands..................................................... 358
System Interaction and Feedback.............306
Voice Settings Commands............................ 358
Utilizing the Mediation/Arbitration Program (Canada Only).........................198
V
Vehicle Care
....................................................231
General Information........................................... 231
Vehicle Certification Label
.......................278
Vehicle Identification Number.................277
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 02-05-2016, enUSA, First Printing Index