bluetooth FORD MUSTANG 2020 Owner's Manual

Possible Cause and Resolution
Symptom
–You are not saying the name exactly as it appears on
your device.
•Say the first and last name of the contact exactly
as it appears on your device. Spell out any abbrevi-
ations in the name.
– The name contains special characters, for example *,
- or +.
•Rename the contact on your device or use the
touchscreen to select and call the contact.
The system does not under-
stand the name of a contact
in the phonebook on my
device and calls the wrong
contact.
–You are not saying the name exactly as it appears on
your device.
•Say the first and last name of the contact exactly
as it appears on your device. The system applies
phonetic pronunciation rules of the selected
language to the names of contacts in the phone-
book on your device. Select the name of the
contact on the touchscreen and use the Hear it
option to get an idea of how the system expects
you to pronounce it.
The system does not under-
stand foreign names of
contacts in the phonebook
on my device.
–Device limitation.
•The system uses text-to-speech technology and
uses a synthetically generated voice rather than
pre-recorded human voice.
The system voice prompts
and the pronunciation of
some words does not seem
to be very accurate.
USB and Bluetooth Audio Possible Cause and Resolution
Symptom
I cannot connect my device. –Device malfunction.
•Disconnect your device. Switch your device off,
reset it and try again.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
385
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™ 3 (If Equipped)

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See Phone (page 372).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
386
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™ 3
(If Equipped)

Apps
Possible Cause and Resolution
Symptom
The system cannot find any
apps. –
Incompatible device.
•You will need an Android device with OS 4.3 or
higher or an iOS device with iOS 8.0 or higher. Pair
and connect your Android device to find AppLink
compatible apps. Connect your iOS device to a
USB port or pair and connect using Bluetooth.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
– Incorrect app settings.
•Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have
an exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
• If you have an iOS device with iOS 7.0 or higher, tap
the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them. –
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•Switch Bluetooth off and on again to force the
system to reconnect to your device.
391
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™ 3 (If Equipped)

Possible Cause and Resolution
Symptom
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them. –
Cable connection issue.
•Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet. –
Device volume is low.
•Turn the volume up on your device.
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them. –
Device limitation. Some Android devices have a limited
number of Bluetooth ports that apps can use to
connect. If you have more apps running on your device
than the number of available Bluetooth ports, the
system cannot find all of them.
•Close some of the apps to allow the system to find
those that you want to use.
392
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™ 3 (If Equipped)

E
Economical Driving.....................................205
Electromagnetic Compatibility...............419
Emission Law.................................................143 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........144
Tampering With a Noise Control System............................................................... 143
End User License Agreement...................421 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 421
Engine Block Heater....................................134 Using the Engine Block Heater...................... 135
Engine Coolant Check...............................240 Adding Coolant.................................................... 241
Coolant Change.................................................. 242
Engine Coolant Temperature Management.................................................. 244
Fail-Safe Cooling............................................... 243
Recycled Coolant............................................... 242
Severe Climates................................................. 242
Engine Emission Control............................143
Engine Immobilizer See: Passive Anti-Theft System.................... 66
Engine Oil Check...........................................237 Adding Engine Oil............................................... 237
Engine Oil Dipstick.......................................237
Engine Specifications - 2.3L EcoBoost™.................................................297
Drivebelt Routing............................................... 297
Engine Specifications - 5.0L....................297 Drivebelt Routing............................................... 298
Entertainment..............................................360 AM/FM Radio....................................................... 361
Apps....................................................................... 369
Bluetooth Stereo or USB................................ 368
CD (If equipped)................................................ 367
HD Radio ™ Information (If
Available)........................................................ 364
SiriusXM® Satellite Radio (If Activated)......................................................... 361
Sources................................................................. 360
Supported Media Players, Formats and Metadata Information................................ 369
USB Ports............................................................. 369
Environment......................................................17 Essential Towing Checks...........................199
Before Towing a Trailer..................................... 199
Hitches................................................................... 199
Launching or Retrieving a Boat or Personal Watercraft (PWC)....................................... 200
Safety Chains....................................................... 199
Trailer Brakes....................................................... 199
Trailer Lamps....................................................... 199
When Towing a Trailer..................................... 200
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................15
Exterior Mirrors
...............................................80
Blind Spot Monitor............................................... 81
Fold-Away Exterior Mirrors.............................. 80
Heated Exterior Mirrors...................................... 80
Integrated Blind Spot Mirrors.......................... 80
Memory Mirrors.................................................... 80
Power Exterior Mirrors........................................ 80
Projection Lights.................................................. 80
Signal Indicator Mirrors..................................... 80
F
Fastening the Seatbelts...............................33 Seatbelt Locking Modes.................................... 35
Using Seatbelts During Pregnancy................34
Flat Tire See: Changing a Road Wheel....................... 289
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................263
Floor Mats.......................................................207
Fog Lamps - Front See: Front Fog Lamps......................................... 75
Ford Credit
.........................................................13
US Only..................................................................... 13
Ford Protect
..................................................398
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 399
Ford Protect Extended Service Plans (U.S. Only)................................................................. 398
Front Fog Lamps.............................................75 Front Fog Lamp Indicator.................................. 75
Switching the Front Fog Lamps On or Off........................................................................\
.. 75
Front Passenger Sensing System............42
Fuel and Refueling.......................................136
453
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Index

Vehicles Sold in the United States: Using
Roadside Assistance...................................208
Roadside Emergencies.............................208
Running-In See: Breaking-In................................................ 206
Running Out of Fuel.....................................137 Adding Fuel From a Portable Fuel
Container.......................................................... 138
Filling a Portable Fuel Container................... 137
S
Safety Canopy ™ - Coupe...........................46
Safety Precautions......................................136
Satellite Radio
..............................................330
Satellite Radio Electronic Serial Number
(ESN).................................................................. 331
Satellite Radio Reception Factors................331
SiriusXM Satellite Radio Service................... 331
Troubleshooting................................................. 332
Scheduled Maintenance Record..........408
Scheduled Maintenance
..........................400
Seatbelt Extensions......................................38
Seatbelt Reminder........................................36 Belt-Minder™........................................................ 36
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime...............................................................35
Conditions of operation..................................... 36
Seats..................................................................118
Security
..............................................................66
Settings...........................................................382 911 Assist............................................................... 382
Ambient Lighting............................................... 383
Audio...................................................................... 382
Automatic Updates.......................................... 382
Bluetooth.............................................................. 382
Charge Settings.................................................. 383
Clock....................................................................... 382
Display................................................................... 383
Driver Assist......................................................... 382
FordPass............................................................... 382
General.................................................................. 382
Message Center................................................. 383
Mobile Apps......................................................... 382
Multi Contour Seats.......................................... 383
Navigation............................................................ 383Personal Profiles................................................
383
Phone..................................................................... 382
Seats...................................................................... 383
Sound..................................................................... 382
Valet Mode........................................................... 383
Vehicle................................................................... 382
Voice Control....................................................... 383
Setting the Cruise Control Speed...........167 Changing the Set Speed.................................. 167
Side Airbags
.....................................................45
Sitting in the Correct Position...................118
Snow Chains See: Using Snow Chains................................. 285
Spare Wheel See: Changing a Road Wheel....................... 289
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14
On Board Diagnostics Data Link Connector............................................................ 15
Special Instructions.............................................. 14
Special Operating Conditions Scheduled Maintenance..............................................406
Exceptions........................................................... 408
Speed Control See: Cruise Control............................................. 167
Stability Control
............................................158
Principle of Operation....................................... 158
Starting a Gasoline Engine
........................132
Automatic Engine Shutdown......................... 133
Failure to Start..................................................... 133
Fast Restart........................................................... 133
Guarding Against Exhaust Fumes................134
Important Ventilating Information...............134
Stopping the Engine When Your Vehicle is Moving................................................................134
Stopping the Engine When Your Vehicle is Stationary......................................................... 134
Starting and Stopping the Engine...........131 General Information........................................... 131
Steering............................................................184 Adaptive Learning.............................................. 185
Electric Power Steering.................................... 184
Steering Wheel Lock....................................132 Unlocking the Steering Wheel....................... 132
Steering Wheel
...............................................68
Storage Compartments.............................130
Sun Visors..........................................................81 Illuminated Vanity Mirror................................... 82
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Index

Supplementary Restraints System.........40
Principle of Operation........................................ 40
Switching Automatic High Beam Control On and Off......................................................77
Activating the Automatic High Beam Control.................................................................. 77
Switching Cruise Control On and Off....................................................................167
Switching Cruise Control Off.......................... 167
Switching Cruise Control On........................... 167
Symbols Glossary.............................................7
SYNC™ 3.........................................................351
General Information.......................................... 351
SYNC™ 3 Troubleshooting
.....................384
Additional Information and
Assistance....................................................... 396
Apps........................................................................\
391
Navigation............................................................ 390
Personal Profiles................................................ 394
Phone
.................................................................... 388
Resetting the System...................................... 396
USB and Bluetooth Audio.............................. 385
Voice Recognition............................................. 384
Wi-Fi Connectivity............................................. 393
SYNC™ Applications and Services........................................................338
911 Assist............................................................... 338
SYNC Mobile Apps........................................... 340
SYNC™............................................................334 General Information......................................... 334
SYNC™ Troubleshooting
.........................342
T
Technical Specifications See: Capacities and Specifications............297
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................216
Tire Care..........................................................269 Glossary of Tire Terminology.......................... 271
Information About Uniform Tire Quality Grading............................................................. 269
Information Contained on the Tire Sidewall............................................................ 272
Temperature A B C............................................ 270
Traction AA A B C............................................... 270
Treadwear............................................................. 270Tire Inflation When Punctured
See: Tire Sealant and Inflator Kit.................263
Tire Pressure Monitoring System
..........286
Changing Tires With a Tire Pressure
Monitoring System....................................... 287
Understanding Your Tire Pressure Monitoring System ...................................... 287
Tire Repair Kit See: Tire Sealant and Inflator Kit.................263
Tire Sealant and Inflator Kit
....................263
First Stage: Inflating the Tire with Sealing
Compound and Air....................................... 265
General Information......................................... 264
Second Stage: Checking Tire Pressure............................................................ 267
Tips for Use of the Kit...................................... 264
What to Do After the Tire Has Been Sealed................................................................ 267
What to do When a Tire Is Punctured........................................................ 265
Tires See: Wheels and Tires..................................... 263
Towing a Trailer
..............................................197
Load Placement.................................................. 197
Towing the Vehicle on Four Wheels.........................................................200
Emergency Towing........................................... 200
Recreational Towing.......................................... 201
Towing...............................................................197
Track Use........................................................252 ........................................................................\
...........252
Traction Control.............................................157 Principle of Operation....................................... 157
Transmission Code Designation............302
Transmission ...................................................
147
Transporting the Vehicle............................213
U
Under Hood Overview - 2.3L EcoBoost™.................................................234
Under Hood Overview - 5.0L, Bullitt.............................................................236
Under Hood Overview - 5.0L...................235
Universal Garage Door Opener................125 HomeLink Wireless Control System............125
USB Port
..........................................................333
459
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Index