reset FORD MUSTANG 2023 Service Manual

Possible Cause and ResolutionSymptom
–You might not be saying the name exactly as it appearson your device.
•Say the first and last name of the contact exactlyas it appears on your device. The system appliesphonetic pronunciation rules of the selectedlanguage to the names of contacts in the phone-book on your device. Select the name of thecontact on the touchscreen and use the Hear itoption to get an idea of how the system expectsyou to pronounce it.
The system does not under-stand certain names ofcontacts in the phonebookon my device.
–Device limitation.
•The system uses text-to-speech technology anduses a synthetically generated voice rather thanpre-recorded human voice.
The system voice promptsand the pronunciation ofsome words do not seem tobe very accurate.
USB and Bluetooth® Audio
Possible Cause and ResolutionSymptom
I cannot connect my device.–Device malfunction.
•Disconnect your device. Switch your device off andon to reset it and try again.
–Cable connection issue.
•Correctly connect the cable to your device and thevehicle USB port.
–Incompatible cable.
•Use the cable recommended by the manufacturerof your device.
434
2023 Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-11-2022, enUSA, Edition date: 202209, First-PrintingSYNCâ„¢ 3 (If Equipped)

Possible Cause and ResolutionSymptom
–Copyright-protected files.
•Use a device that contains files that are not copy-right protected.
–Unsupported file format.
•Repair or convert the files to a supported format.See Entertainment (page 409).
–Device indexing required.
•Re-index your device. See Settings (page 431).
–Device lock screen enabled.
•Unlock your device before connecting it.
Sometimes I cannot hear atrack playing on my device.–Device malfunction.
•Disconnect your device. Switch your device off andon to reset it and try again.
When I disconnect my iOSdevice the audio volume isset to maximum.
–Device limitation.
•Turn the volume down on your device.
If the system does not play the tracks on your USB devicein the correct order, the following information could help:The system does not playthe tracks on my USB drivein the correct order.–If you are selecting USB as the audio source when thesystem is still indexing, SYNC plays tracks sortedalphabetically by file name in the root directory.
–If you are selecting USB as the audio source after thesystem has finished indexing, SYNC plays all trackssorted alphabetically by the title in the ID3 tagregardless of where they are located. SYNC uses thefile name if the title in the ID3 tag does not exist.
–If you are selecting the option to play all tracks fromthe browsing menu, SYNC plays all tracks sortedalphabetically by the title in the ID3 tag regardless ofwhere they are located. SYNC uses the file name if thetitle in the ID3 tag does not exist.
–If you are selecting a track when using the exploredevice option, SYNC plays tracks sorted alphabeticallyby file name in the folder you have selected. SYNCthen plays all tracks in any subfolders in the folder youhave selected.
436
2023 Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-11-2022, enUSA, Edition date: 202209, First-PrintingSYNCâ„¢ 3 (If Equipped)

Phone
Possible Cause and ResolutionSymptom
During a call, I can hearexcessive background noise.–Incorrect cell phone settings.
•Check and adjust the audio settings on your cellphone. Refer to your cell phone's user manual.
During a call, I can hear theother person but theycannot hear me.
–Cell phone malfunction.
•Switch your cell phone on and off, and vehicleBluetooth® on and off and try again.
–Cell phone microphone muted.
•Unmute your cell phone microphone.
–Privacy mode is enabled.
•Switch off privacy mode.
During a call, I cannot hearthe other person and theycannot hear me.
–System restart required.
•Switch the ignition off and open the door. Closethe door and lock the vehicle. Wait until thetouchscreen is off and any illuminated USB portsare not illuminated. Unlock the vehicle, switch theignition on and try again.
I cannot download a phone-book.–Incompatible cell phone.
•Check the compatibility of your cell phone on ourwebsite.
–Incorrect cell phone settings.
•Allow the system to retrieve contacts from yourcell phone. Refer to your cell phone's user manual.
–Incorrect system settings.
•Switch automatic phonebook download on. SeeSettings (page 431).
–Cell phone malfunction.
•Switch your cell phone off and on to reset it andtry again.
437
2023 Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-11-2022, enUSA, Edition date: 202209, First-PrintingSYNCâ„¢ 3 (If Equipped)

Possible Cause and ResolutionSymptom
–Incorrect cell phone settings.
•Allow the system to retrieve contacts from yourcell phone. Refer to your cell phone's user manual.
•Check the location of the missing contacts on yourcell phone. If they are stored on the SIM card, movethem to the cell phone memory.
–Incorrect system settings.
•Switch automatic phonebook download on. SeeSettings (page 431).
A message displayssuggesting that my phone-book has downloaded but itis empty or it has missingcontacts.
–Incompatible cell phone.
•Check the compatibility of your cell phone on ourwebsite.
–Cell phone malfunction.
•Switch your cell phone off and on to reset it andtry again.
•Install the latest cell phone firmware.
•Delete your device from the system and deleteSYNC from your device and try again.
•Switch automatic phonebook download off. SeeSettings (page 431).
I cannot connect my cellphone.
Text messaging does notwork.–You might not have switched on text message notific-ations.
•Switch text message notifications on. See Phone(page 421).
–Incompatible cell phone.
•Check the compatibility of your cell phone on ourwebsite.
–Cell phone malfunction.
•Switch your cell phone off and on to reset it andtry again.
–Device message sharing is not enabled.
•Check the permissions on your device to ensuretext message sharing is enabled.
–Incompatible cell phone.
•Check the compatibility of your cell phone on ourwebsite.
I cannot hear text messages.
438
2023 Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-11-2022, enUSA, Edition date: 202209, First-PrintingSYNCâ„¢ 3 (If Equipped)

Possible Cause and ResolutionSymptom
You might not have the ignition on or in park (P), or youshifted out park (P) when creating a profile.
You might be using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings donot save.A different personal profile is active.
Another user changed the settings for the wrong personalprofile.
You might not have created a personal profile.
My profile will not recall.
Personal Profiles is turned off.
The profile you requested is already active.
You might not have linked the memory button you areusing to a profile.
You might not have linked the remote control you are usingto a profile.
You might be using the wrong remote control.
You might be pressing a button other than the unlock orremote start on a linked remote control.
You might have deleted the personal profile.
Personal Profiles is turned off.My preset positions recall,but my profile does not.
The vehicle is in motion.My profile recalls but mypreset positions do not.The preset positions are the same as the guest or previ-ously active profile.
Unlink and relink your remote control in the PersonalProfiles menu. You may need to see your authorized dealer.I lost a remote control.
You might have erased and reprogrammed the remotecontrols. This could happen if you let a dealership add anew remote control to replace a lost one.I lost all profiles.
Someone performed a master reset.
444
2023 Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-11-2022, enUSA, Edition date: 202209, First-PrintingSYNCâ„¢ 3 (If Equipped)

Resetting the System
1.Simultaneously press and hold theseek up and the audio unit powerbuttons until the screen goes black.
2.Wait three minutes to allow the systemto complete the reset.
3.Press the audio unit power button toswitch the system on.
Note:You can reset the system to restorefunctionality that has stopped working. Thesystem reset is designed to restorefunctionality and not delete any data thatyou have stored.
Additional Information andAssistance
For additional information and assistance,we recommend that you contact anauthorized dealer or refer to our website.
445
2023 Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-11-2022, enUSA, Edition date: 202209, First-PrintingSYNCâ„¢ 3 (If Equipped)

•Under normal operating conditions, amessage appears in the instrumentcluster display to indicate the regularoil change interval.
•Under severe operating conditions, theoil change interval may reduce, and themessage interval may adjust.
High performance vehicles can be drivenin such a way that may lead to higher oilconsumption (this includes extended timeat high engine speeds, high loads, enginebraking, hard cornering maneuvers, andtrack use). Under these conditions, oilconsumption of approximately 1 quart per500 miles (1 liter per 800 km) is possible.As a result, the engine oil level needs to bechecked at every refueling and adjusted tomaintain proper level to avoid enginedamage.
Note:Oil level should not exceed themaximum mark on the indicator. SeeEngine Oil Check (page 262).
Your vehicle can be driven in such a waythat dilutes and increases the level of oilby short trips that do not allow the engineto get to operating temperature, extendedidling, and low speed driving for longperiods of time.
When the oil change message appears inthe instrument cluster display, it is time foran oil change. Make sure you perform theoil change within two weeks or 500 mi(800 km) of the message appearing. Makesure you reset the Intelligent Oil-LifeMonitor after each oil change. See OilChange Indicator Reset (page 263).
If your instrument cluster display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5,000 mi (8,000 km) fromyour last oil change. Never exceed one yearor 10,000 mi (16,000 km) between oilchange intervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
450
2023 Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-11-2022, enUSA, Edition date: 202209, First-PrintingScheduled Maintenance

At every oil change interval as indicated by the information display 1
Inspect the exhaust system and heat shields.
Inspect rear axle and U-joints. Lubricate if your vehicle has grease fittings.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.Lubricate any areas with grease fittings.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
Brake Fluid Maintenance1
Change the brake fluid.2Every three Years
1 Perform this maintenance item every three years. Do not exceed the designated timefor the interval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
Other Maintenance Items 1
Replace the cabin air filter.Every 20,000 mi(32,000 km)
Replace the engine air filter.Every 30,000 mi(48,000 km)
Replace the spark plugs.Every 100,000 mi(160,000 km)Inspect the accessory drive belts.2
Change the automatic transmission fluid and filter.
Every 150,000 mi(240,000 km)Change the manual transmission fluid.
Replace the accessory drive belts.
454
2023 Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-11-2022, enUSA, Edition date: 202209, First-PrintingScheduled Maintenance

Operating in Dusty or Sandy Conditions Such as Unpaved or Dusty Roads
Change engine oil and filter.1Every 5,000 mi (8,000 km)or six months
Change manual transmission fluid.Every 50,000 mi(80,000 km)
1Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Exclusive Use of E85 - Flex Fuel Vehicles Only
If ran exclusively on E85, fill the fuel tank full of regularunleaded fuel.Every oil change interval
Exceptions
There are several exceptions to the NormalSchedule:
Axle Maintenance
Change the axle fluid anytime an axle issubmerged in water.
If you receive an axle overtemperaturewarning message in the instrument clusterdisplay and a wrench warning indicatorappears, you should change the rear axlefluid at the next convenient time. Thewrench warning indicator turns off whenyou switch off your vehicle.
Timing Chain
If you use your vehicle extensively at aracetrack or at high rpm, it is possible toexceed the service life of the engine timingchain. A wrench indicator light willilluminate when it is time for you to replaceyour chain. See an authorized dealer.
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 3,000 mi (4,800 km).
If the available API SM or SN oils are notavailable, then the oil change interval is1,800 mi (2,900 km).
457
2023 Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-11-2022, enUSA, Edition date: 202209, First-PrintingScheduled Maintenance

MyKey – Information Messages.....................65MyKey™.............................................................63MyKey Settings.....................................................63MyKey – Troubleshooting.................................65
N
Navigation......................................................423Normal Scheduled Maintenance..........452
O
Oil Change Indicator Reset......................263Oil CheckSee: Engine Oil Check......................................262Opening and Closing the Hood...............257Opening the Convertible Top..................228Ordering Additional Owner'sLiterature.....................................................244Overriding Automatic High BeamControl............................................................85
P
Parking Aids....................................................178Principle of Operation.......................................178Parking Brake..................................................172Passive Anti-Theft System.........................73PATSSee: Passive Anti-Theft System.....................73Perchlorate........................................................19Personal Safety Systemâ„¢..........................47Phone................................................................421Post-Crash Alert System...........................237Power Door LocksSee: Locking and Unlocking.............................67Power Seats...................................................136Power Steering Fluid Check......................271Power Windows.............................................86Pre-Collision Assist.....................................203Programming a MyKey................................64Programming the Garage Door Openerto Your Garage Door OpenerMotor...............................................................141Programming the Garage Door Openerto Your Gate Opener Motor....................142Programming the Garage Door Openerto Your Hand-Held Transmitter.............141
Protecting the Environment.......................22PunctureSee: Changing a Road Wheel.......................330
R
Radio Frequency CertificationLabels...........................................................459Blind Spot Information SystemSensors.............................................................459Body Control Module.......................................465Cruise Control Module....................................468Garage Door Opener..........................................471Keys and Remote Controls.............................472Radio Transceiver Module...............................477SYNC......................................................................482Tire Pressure Monitoring SystemSensors............................................................486Rear Axle..........................................................170Rear Parking Aid............................................179Rear Seats.......................................................138Rear View Camera.......................................180Rear View CameraSee: Rear View Camera...................................180Recommended Towing Weights...........220Reduced Engine Performance................230Refueling..........................................................155Remote Control..............................................58Remotely Starting the Engine..................123Remotely Stopping the Engine................124Remote Start Limitations..........................123Remote Start Remote ControlIndicators......................................................124Remote Start..................................................123Remote Start Settings......................................124Remote Start Settings................................124Setting the Remote Start Duration..............125Switching Climate Control Auto Mode Onand Off...............................................................124Switching Climate Control Last SettingsOn and Off........................................................124Switching the Heated Seat Settings On andOff........................................................................124Switching the Heated Steering WheelSettings On and Off......................................125Repairing Minor Paint Damage..............298Replacement PartsRecommendation........................................19
529
2023 Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-11-2022, enUSA, Edition date: 202209, First-PrintingIndex