ECO mode FORD MUSTANG MACH-E 2021 Owners Manual

ABOUT THIS PUBLICATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. WARNING: You risk death, fire, or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol.
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle in order to benefit
from greater safety and pleasure from
driving it. Use this publication to familiarize
yourself with the basics and then read the
digital version, that is available in your
vehicle. You can also view the
comprehensive manual through the
FordPass app and through the local Ford
website.
Note: To download the FordPass app, visit
your device's app store.
Note: To find the local Ford website, visit
ht tp s:/ / c orpor a t e .f or d . c om/ oper a tions/
l oc a tions/ gl ob al-link s.html .
Note: Use and operate your vehicle in line
with all applicable laws and regulations.
Note: Pass on all printed owner ’s
information when selling this vehicle. Our digital resources include a
comprehensive digital Owner
’s Manual
dynamically created according to the
features on your vehicle by using the
vehicle identification number. See
Locating the Vehicle Identification
Number
(page 348). The digital Owner ’s
Manual includes visual and full text search
functions so that you can quickly locate
the information you are looking for. It also
includes links to a number of how-to
videos created to help you understand
some of the advanced technologies on
your vehicle.
Features and Options
This publication describes product features
and options available throughout the range
of available models, sometimes even
before they are generally available. It could
describe options that are not available on
the vehicle you have purchased.
Illustrations
Some of the illustrations in this publication
could show features as used in different
models, so they could appear different to
you on your vehicle.
Location of Components
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Introduction

WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print
but as technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example battery
charge level and tire pressure.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status. •
Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
Where equipped, SiriusXM with 360L may
use the modem. To disable, turn off the
SiriusXM 360L or Vehicle Connectivity
setting. See Enabling and Disabling the
Modem
(page 350).
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Data Privacy

Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Active Drive Assist Driver Facing
Camera Data (If Equipped)
If active drive assist is active in certain
crash or near crash-like situations, such as
an airbag deployment or hitting a road
obstacle, the system may record driver
attentiveness, based on the direction of
eyes and duration, and photographs of the
driver seat area.
Note: No data is recorded under normal
driving conditions.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. Comfort and Convenience Data
Data recorded includes, for example:
•
Seat and steering wheel positions.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example, cell
phone network tower identification. For
additional information about our privacy
policy, visit www.FordConnected.com or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings.
See
Connected Vehicle (page 350).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit www.FordConnected.com.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Data Privacy

WARNING: Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash. WARNING:
Do not use pillows,
books or towels to boost your child's
height. Failure to follow this instruction
could result in personal injury or death. WARNING:
Properly secure child
restraints or booster seats when they are
not in use. They could become projectiles
in a sudden stop or crash. Failure to
follow this instruction could result in
personal injury or death. WARNING: Do not put the shoulder
section of the seatbelt or allow the child
to put the shoulder section of the
seatbelt under their arm or behind their
back. Failure to follow this instruction
could reduce the effectiveness of the
seatbelt and increase the risk of injury or
death in a crash. WARNING:
Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
When installing a child restraint with
seatbelts:
• Place the vehicle seat in the upright
position before you install the child
restraint.
• Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the buckle.
Make sure the tongue is securely
fastened in the buckle. •
Keep the buckle release button
pointing up and away from the child
restraint, with the tongue between the
child restraint and the release button,
to prevent accidental unbuckling.
• Put the seatbelt in the automatic
locking mode.
CHILD RESTRAINT ANCHOR
POINTS
WHAT ARE THE CHILD RESTRAINT
ANCHOR POINTS
Anchor points allow you to quickly and
safely install a child restraint.
LOCATING THE CHILD RESTRAINT
LOWER ANCHOR POINTS 36
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7.
Pull the seatbelt out of the retractor to
make sure the retractor is in the
automatic locking mode. You should
not be able to pull more belt out. If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6. 8.
Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that exists once you add the extra
weight of the child to the child restraint.
It also helps to achieve the proper
snugness of the child restraint to your
vehicle. Sometimes, a slight lean
toward the buckle helps to remove
remaining slack from the belt.
9. If the child restraint has a tether strap, attach it. 10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place.
To check this, grab the seat at the belt path
and attempt to move it side to side and
forward and back. There should be no
more than 1 in (2.5 cm) of movement.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.
USING LOWER ANCHORS AND
TETHERS FOR CHILDREN WARNING: Do not attach two child
safety restraints to the same anchor. In
a crash, one anchor may not be strong
enough to hold two child safety restraint
attachments and may break, causing
serious injury or death.
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SWITCHING THE SEATBELT
REMINDER ON AND OFF
WARNING: While the system
allows you to deactivate it, this system
is designed to improve your chances of
being safely belted and surviving an
accident. We recommend you leave the
system activated for yourself and others
who may use the vehicle.
Note: The driver and front passenger
warnings switch off independently. When
you perform this procedure for one seating
position, do not buckle the other position as
this cancels the process.
Note: If you are using MyKey, you cannot
disable the seatbelt reminder. Also, if the
seatbelt reminder has been previously
disabled, it will be re-enabled during the use
of MyKey. See
MyKey ™ (page 73).
Read Steps 1 - 4 before proceeding with
the programming procedure.
Make sure that:
• The parking brake is set.
• The transmission is in park (P).
• The power is off.
• You close all vehicle doors.
• The driver and front passenger
seatbelts are unfastened.
1. Switch the power on. Do not start the vehicle.
2. Wait about one minute until the seatbelt warning light switches off.
After Step 2, wait an additional five
seconds before proceeding with Step
3. Once you start Step 3, you must
complete the procedure within 30
seconds. 3. For the seating position you are
switching off, buckle then unbuckle the
seatbelt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning light
switches on.
4. When the seatbelt warning light is on, buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
flashes for confirmation.
This switches the feature off for that
seating position if it is currently on.
This switches the feature on for that
seating position if it is currently off.
CHECKING THE SEATBELTS
Check the seatbelts and child restraints
periodically to make sure they work
properly and are not damaged. Make sure
there are no nicks, tears or cuts. Replace if
necessary.
Check all of the following seatbelt
assemblies after a crash.
• Retractors.
• Buckles.
• Front seatbelt buckle assemblies.
• Shoulder belt height adjusters.
• Shoulder belt guide on seat backrest.
• Child restraint LATCH and tether
anchors.
• Attaching hardware.
Read the child restraint manufacturer's
instructions for additional inspection and
maintenance information specific to the
child restraint.
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We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
checked and replaced if either damage or
improper operation is noted.
Properly care for seatbelts. See Vehicle
Care (page 309).
SEATBELT EXTENSIONS WARNING:
Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash. WARNING:
Only use extensions
provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system. WARNING:
Never use seatbelt
extensions to install child restraints. WARNING:
Do not use extensions
to change the way the seatbelt fits
across the torso, over the lap or to make
the seatbelt buckle easier to reach. If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
our dealers. Only use our seatbelt
extensions made by the original equipment
seatbelt manufacturer with our seatbelts.
Ask your authorized dealer if your extension
is compatible with your vehicle restraint
system.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Seatbelts

Note:
Please wait while the vehicle resets
all the Phone as a Key, Backup Start
Passcodes, FordPass Connect Settings and
de-authorizes previously authorized users.
USING THE VALET MODE
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your Backup Start Passcode
completely setup before using Valet Mode.
Note: Once the system detects a valid
Phone as a Key, the temporary passcode
displays in both the touchscreen and mobile
app. If the system does not detect a valid
Phone as a Key, it prompts you to enter your
Backup Start Passcode. Once validated, the
temporary passcode displays on the
touchscreen.
3. Enter the first five digits of the passcode on the keyless entry keypad
to unlock your vehicle.
4. Enter the eight-digit passcode on the touchscreen to start and drive your
vehicle.
To disable Valet Mode, press Exit Valet
Mode on the touchscreen. Once the system
detects an authorized Phone as a Key, it
disables. If the system does not detect a
valid Phone as a Key, it prompts you to
enter your Backup Start Passcode. Once
validated, Valet Mode disables.
USING THE BACKUP START
PASSCODE
If you are unable to start your vehicle with
Phone as a Key, follow the steps below:
1. Press the brake pedal and the ignition button. If the system does not detect
a valid Phone as a Key, a message
appears and the system prompts you
for your Backup Start Passcode. Note:
Make sure you have Phone as a Key
active on at least one phone to use the
previously created Backup Start Passcode.
Note: If the Backup Start Passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your Backup Start Passcode.
3. After entering your Backup Start Passcode, you must press Enter within
30 seconds.
4. Once the system validates the Backup
Start Passcode, a message alerts you
to start your vehicle.
5. Press the brake pedal and the ignition button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of
trying to enter a Backup Start Passcode,
resetting a current passcode or entering
an incorrect Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system
allows codes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLY
ASKED QUESTIONS
How can I tell if my vehicle has Phone
as a Key?
The touchscreen shows the Phone as
a Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the FordPass app,
a control button appears on the home
screen of the FordPass app.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Phone as a Key

What happens if I cannot unlock the
vehicle with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the FordPass
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the FordPass app. If the
phone is not connected or the remote
unlock button does not work in the
FordPass app, attempt to force close
and restart the app.
Why do I get a No Key Detected
message in the instrument cluster
display when I am using Phone as a Key
and my phone is in the car? Your phone ’s Bluetooth connection
has been disrupted or is not
connected. Try reconnecting your
phone's Bluetooth connection. Move
the phone closer to the center of the
vehicle near the cup holder or center
console. Verify your Phone as a Key is
still active, enabled and has not been
revoked.
What do I do if my phone is lost,
damaged, or the battery has depleted? Use the Backup Start Passcode that
you created to protect you in the event
that you lose your phone, damage it,
or the battery depletes. See Using
the Backup Start Passcode (page
71).
How many phones can I use for Phone
as a Key? You can program and activate up to
four phones with Phone as a Key to
your vehicle. How does a valet drive my car if I only
use my Phone as a Key?
Have the valet use the temporary valet
passcode that you created when using
valet mode. See
Using the Valet
Mode (page 71).
I uninstalled my FordPass app and
reinstalled it. Why am I not able to get
a new Phone as a Key? Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key. See
Programming Your
Phone (page 70).
Why can I not remotely start the vehicle
with my Phone as a Key? Using the FordPass app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on
at least one phone. If Bluetooth has
connected but Phone as a Key setup
is not complete, complete the setup
of your Phone as a Key, as prompted
from the FordPass app. See
Programming Your Phone
(page
70).
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Phone as a Key

Hints:
•
Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The five-digit master code works even
if you have set your own personal code.
Erasing a Personal Code
1. Enter the five-digit master code.
2. Press and release 1·2 on the keypad
within five seconds.
3. Press and hold
1·2 for two seconds.
You must do this within five seconds
of completing Step 2.
All personal codes erase and only the
five-digit master code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode
if you enter the wrong code seven times.
This mode turns off the keypad for one
minute and the keypad lamp flashes.
The anti-scan feature turns off after:
• One minute of keypad inactivity.
• You press the unlock button on the
remote control.
• You switch the ignition on.
• You unlock your vehicle using
intelligent access. USING THE KEYLESS ENTRY
KEYPAD
Unlocking the Doors
Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.
•
Press 3-4 within five seconds to unlock
all doors.
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