12 volt battery FORD MUSTANG MACH-E 2021 User Guide

WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highly
sophisticated lithium ion battery system,
used to store electrified energy to power
the vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Keep your hands and
clothing clear of the cooling fan.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
PRESERVING YOUR HIGH
VOLTAGE BATTERY
When using the battery at a low state of
charge, your vehicle could start disabling
accessory features to protect battery life.
If your vehicle reaches a 0% state of
charge, recharge your vehicle as soon as
possible.
In everyday use it is acceptable to use the
full state of charge window, however there
are a few best practices we recommend
in order to maintain the health and life of
your battery. Overnight Charging
You can increase the longevity and
performance of your high voltage battery
by using the charge scheduling and
departure and comfort settings on your
touchscreen or in the FordPass app.
With Charge Scheduling you can improve
the high voltage battery's longevity by
delaying the start of charging and setting
a maximum charging limit. It is
recommended to set your preferred
charging times to be at least 2-3 hours
after your typical plug in time. This allows
the battery to cool before charging begins.
Additionally, setting the maximum charge
level to be less than 100% for everyday
usage reduces strain on the battery.
You can improve driving range and
performance by scheduling departure
times and cabin comfort level with the
Departure and Comfort feature. This will
not only warm or cool the cabin but also
condition the battery to ensure best driving
range and performance by the set
departure time.
DC Charging
Frequent use of DC charging could result
in reducing your battery's efficiency and
lifespan. This is more pronounced on the
standard range battery pack versus the
extended range battery pack. See
What
is DC Charging (page 159).
Storage Temperature
Storing your vehicle in temperatures
between
32°F (0°C) and 113°F (45°C) is
the most beneficial for the high voltage
battery.
At temperatures below
39°F (4°C) your
vehicle should be plugged in to maintain
battery performance and maximize driving
range.
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Storage State of Charge
You can increase the battery life by
maintaining your state of charge below
100%. When you park your vehicle for an
extended period of 30 days or more, we
recommend your battery be at an
approximately 50% state of charge.
Storing your vehicle's high voltage battery
at higher states of charge is less favorable
than storing at lower states of charge.
Note:
To achieve this state of charge for
storage, you can drive your vehicle down to
50% and set a charge limit for your location.
See Setting the Charging Schedule and
Preferences (page 174).
RECYCLING AND DISPOSING
OF THE HIGH VOLTAGE
BATTERY
Please recycle in accordance with local
regulations.
HIGH VOLTAGE BATTERY –
TROUBLESHOOTING
HIGH VOLTAGE BATTERY –
WARNING LAMPS Illuminates when the powertrain
requires service. Have the
system checked as soon as
possible.
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WHAT IS AC CHARGING
AC charging is the preferred method of
charging. AC charging preserves the health
of the high voltage battery for longer high
voltage battery life.
WHAT IS DC CHARGING
DC charging allows you to charge the
vehicle's high voltage battery in
significantly less time than the standard
charge method. You can charge on the go
before the battery has exhausted all of its
power, or when traveling using the trip
planner as part of your FordPass App.
For the convenience of DC charging and
time, there is a different fee structure
depending on the charging station and
network you choose.
Note:
Charge times could vary depending
on ambient air temperature, power level,
charger type, and location in which you are
charging.
Note: The DC charging rate could be
reduced to maximize the life of the battery.
CHARGING YOUR VEHICLE
PRECAUTIONS WARNING: Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning
could result in fire, serious personal injury
or death. WARNING: Do not attempt to open
the charging equipment. Failure to follow
this instruction could result in personal
injury, death or property damage. WARNING: Do not use the charging
equipment if it is faulty or has been
damaged. Failure to follow this
instruction could result in personal injury,
death or property damage. WARNING:
Install charging
equipment in compliance with local
regulations. Failure to follow this warning
could result in fire, serious personal injury
or death.
CHARGING EQUIPMENT WARNING:
Do not use an
ungrounded wall outlet. The wall outlet
must be in good condition and meet
up-to-date local codes. Have a qualified
electrician check the wall outlet, if you
suspect that it is not properly grounded.
Failure to follow this instruction could
result in electric shock, personal injury,
or death. WARNING: It is recommended that
electrical outlets for use with your
charging equipment be installed by a
licensed, qualified electrician.
Installations must comply with the
provisions of all local codes. Failure to
follow this warning could result in
personal injury or death. WARNING:
Do NOT DROP the
control box or coupler. WARNING:
Do NOT use if stored
outside temperature range specified. WARNING:
Do not attempt to
repair the charging equipment. Contact
your local dealer for assistance.
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CARE INSTRUCTIONS
Do not use cleaners or solvents as this
could damage your mobile charger. Do not
place stress on the charger cables. If unit
overheats, remove the mobile charger from
direct sunlight.
SAFETY FEATURES
The charger includes the following safety
features to protect against the risk of
electric shock:
•
Service Ground Check: The charger
constantly checks for the presence of
a service ground connection. If the
service ground ever fails, the charger
red indicator turns ON and shuts down
power to the vehicle.
• Thermal Event Sensor: Charger module
senses out-of-ordinary thermal events
and decreases the charging current or
shuts the unit down if required.
• Ground fault circuit interrupter (GFCI)
Protection: The charger has a ground
fault circuit interrupter (GFCI) reaction
system to protect against electric
shock. If the charger module detects
an output ground fault, it shuts down
power to the output cable and
illuminates the red indicator.
• Insulation: The charger module,
connector, cable assembly, and charge
coupler are completely insulated.
There are no exposed live parts, to
protect against electric shock.
• Unintentional Disconnection: The
charge coupler is designed to minimize
unintentional disconnection. A pilot
signal wire in the cable and charge
coupler eliminates the possibility of
electric shock when not connected to
a vehicle or if an unintended disconnect
occurs during a charge. Disconnection
during charging is safe. LOCATING THE CHARGE PORT
The charge port is between the front
left-hand side door and front left-hand
wheel well. To open, press the center
right-hand edge of the charge port door
and then release.
Note:
Do not apply excessive force. Forcing
the door open or closed damages the charge
port.
CHARGE PORT INDICATORS
The charge status indicator is next to the
charging port behind the charge port door.
It indicates the charge status of the high
voltage battery in your vehicle.
Divided into five zones, the charge status
indicator displays the state of charge in 20
percent increments.
The charge status indicator displays how
far along the charge is:
• When zone A is pulsing, the charge is
between 0-20 percent.
• When zone A illuminates, and zone B
is pulsing, the charge is between 20-40
percent.
• When zones A and B illuminate and
zone C is pulsing, the charge is between
40-60 percent.
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To charge the high voltage battery:
You must unwrap the mobile charger
completely before charging.
1. Put the vehicle in park (P).
Note:
Your vehicle must be in park (P) to
charge and for the charge status indicator
to illuminate.
2. Press the center right edge of the charge port door and then release to
open the door.
3. Plug the connector into the control box.
Note: To insert the connector, firmly grasp
the connector by the cable or plug and push
into the control box until an audible click is
heard. Make sure the connector is fully
inserted and flush with the control box
before inserting it into the outlet. Improper
insertion will cause a longer charge session
or faults.
4. Plug the connector into the wall outlet.
5. Confirm that the mobile charger's indicators illuminate.
6. Plug the charge coupler into the charge
port receptacle on your vehicle. Note:
Make sure the button clicks
confirming that you have completely
engaged the coupler. When you plug in your
vehicle, it starts charging to 100% by default
unless scheduled charging has been set up
for this location. See Setting the Charging
Schedule and Preferences (page 174).
Note: Plug the connector into the wall
outlet before connecting the charge coupler
to your vehicle's charge port.
Note: When the handle is properly engaged
the light ring illuminates. This indicates the
beginning of a normal charge cycle.
Note: There could be a delay in light ring
illumination due to vehicle internal
communications.
Note: If charging for your vehicle fails,
please contact the Customer Relationship
Center, or click on Live chat. To ensure
superior service, please take note of your
serial number when contacting customer
support.
For more information, visit
www . o wner .f or d . c om .
Charging At a Charge Station
1. Put your vehicle in park (P).
Note: Your vehicle must be in park (P) to
charge.
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Note:
You cannot shift your vehicle out of
park (P) until you remove the charge
coupler. 3.
Press the center right-hand edge of the
charge port door to close.
DC CHARGING
CONNECTING THE CHARGER To charge the high voltage battery:
1. Put the vehicle in park (P).
Note:
Your vehicle must be in park (P) to
charge and for the charge status indicator
to illuminate.
2. Press the center right-hand edge of the
charge port door and then release to
open the door.
3. Open the dust cap cover on the charge
port to expose lower connectors. 4.
Plug the charge coupler into the charge
port receptacle on your vehicle. Note:
Make sure the button clicks
confirming that you have completely
engaged the coupler. Your vehicle locks to
the charge coupler.
Note: When the handle is properly engaged,
the light ring illuminates. This indicates the
beginning of a normal charge cycle.
Note: The vehicle monitors battery health
and may take actions including, but not
limited to, reducing the DC fast charge rate
to protect the battery hardware from
damage, and to maintain battery health.
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4. Move the low voltage service
disconnect to the off position. 5.
Locate the manual release mechanism. 6. Between the gap of the hood and
windshield, access the manual release
mechanism and pull the pull ring firmly,
perpendicularly towards the center of
your vehicle. Once pulled, make sure
you do not tangle the pull ring cord as
it resets on the next charge session. 7. Remove the charge coupler from the
charge port. 8. Close the low voltage service
disconnect.
9. Reinstall the inner luggage compartment shields. See Installing
and Removing the Luggage
Compartment Cover
(page 277).
10. Close the hood.
Note: The next time you plug in to charge
your vehicle, the locking mechanism
re-engages and the pull ring resets.
SETTING THE CHARGING
SCHEDULE AND
PREFERENCES You can schedule charging to
take advantage of lower-cost
electricity rates during off-peak
hours if you have signed up for a time of
use pricing plan with your utility provider.
You can also set an upper charge limit for
your battery and a departure time and
cabin temperature so your vehicle is ready
to go when you are.
Scheduled charging can be set up in the
on vehicle display or in the FordPass app.
To view your charge settings: Access the vehicle drawer on the
touchscreen.
1. Press
Settings on the touchscreen.
2. Press Charge.
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Charge Settings Screen
Charge status.
A
Charge status icon.
B
High voltage battery state of
charge.
C
Estimated vehicle driving range.
D
Charging time information.
E
Charging location preferences.
F
Departure and comfort
preferences.
G
Charge Status
Shows the present state of charging
system. Action
Charge Status
The vehicle is unplugged and will startcharging once plugged in.
Will charge when plugged in
The vehicle is unplugged at a location withcharge times enabled. Charging is sched-uled to start at the time displayed based
on your settings. You must plug in prior to
the start time shown for the vehicle to begin charging at that time.
Will wait for preferred charge time
The vehicle is plugged in at location with
charge times enabled. Charging will start at the time displayed, which is based on your charge time settings.
Waiting for preferred charge time
The vehicle is plugged in and charging has
been stopped through the FordPass mobile app.
Charging stopped
The vehicle is plugged in and charging.
Charging
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Action
Charge Status
The vehicle is plugged into a DC FastCharge station and charging.
Fast charging
The vehicle is plugged in and charging the12V battery.
Charging 12V battery
The vehicle is plugged in and the climatecontrol system is operating according to the departure and comfort settings.
Cabin conditioning
The vehicle is plugged in and there is a fault
within the vehicle charging system. Unplug
and plug back in. If the fault is still present,
contact your authorized EV certified dealer.
Vehicle charge fault
The vehicle is plugged in and a fault has
been detected with the charge station or charging cord. Please check the charging
cord and the charging station or electrical supply.
Charge station fault
A charging coupler has been plugged into
the vehicle but there is no connection with a charging power source.
Charge station not detected
The vehicle is plugged in and charging hasbeen paused at the charge station.
Charge station paused
Charging Time Information
When charging, the start and estimated
end time displays. When fast charging, the
end time is replaced with the estimated
time at 80% charge until the charge
reaches 80%, then the estimated time at
100% charge is displayed.
When your vehicle is at a stored charging
location and not plugged in, the start and
end times display based on known
charging infrastructure.
Note: Charging time information is
estimated. Certain conditions could result
in longer charging times. See Charging
Your Vehicle (page 159). High Voltage Battery State of Charge
Displays the remaining charge percentage
with 100% representing the total amount
of energy you can get from an external
charge.
Estimated Vehicle Driving Range
Displays the estimated distance the vehicle
can travel with the present high voltage
battery charge level. See
What Is the
Vehicle Range Display (page 118).
Charge Status Icons
Displays when your vehicle is plugged in. Not charging due to a fault.
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Not currently charging.
Charging.
Waiting to charge based on
charge time settings.
Charging Locations Press the edit button to set
preferred charge times for a
specific charging location.
Your vehicle prioritizes charging based on
your preferred time settings. You can set
two preferred charging time windows for
weekdays and two for weekends. This
feature allows you to take advantage of
electric utility rate plans that offer lower
pricing during certain times of day. Contact
your utility company to see what plans are
available.
Note: Your vehicle will charge during your
preferred time windows. Charging outside
these windows only occurs when additional
charging time is needed to reach the
maximum charge level set for this location
by your next departure time.
Note: You can also access this feature
using the FordPass app.
Departure and Comfort Press the edit button for
departure and comfort settings. Setting departure times allows you to
control charging schedules and have the
vehicle cabin heated or cooled while
plugged in, so your vehicle is ready to drive
when you are. By setting a departure time,
your vehicle can use your charge time
settings to minimize your electricity costs
but still prioritize finishing charging before
your scheduled departure. The calendar
view allows you to program two departure
times per day for each day of the week.
Note:
Using energy from your charging
source while plugged in, requires less energy
from the high voltage battery for heating or
cooling at the start of your drive. This helps
maximize your driving range.
Note: You can also access this feature
using the FordPass app.
Additional information and settings are
displayed on the charge settings screen
once charging locations and departure and
comfort have been set up.
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