reset FORD MUSTANG MACH-E 2021 Owner's Manual

SWITCHING DRIVER ALERT ON
AND OFF
To switch the system on or off, use the
touchscreen:
1. Access the vehicle drawer.
2. Press SETTINGS.
3. Press
Driver Assistance.
4. Switch
Driver Alert on or off.
Note: The system remains on or off
depending on how it was last set.
Resetting Driver Alert
You can reset the system by either:
• Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver door. DRIVER ALERT INDICATORS
System Warnings
The warning system has two stages:
1.
A temporary warning is issued to advise
you to take a rest. This message only
appears for a short time.
2. If you do not rest and the system continues to detect that your driving
deteriorates, it issues a further warning.
This remains in the instrument cluster
display until you cancel it.
Note: The system does not warn you if the
vehicle speed falls below approximately
40 mph (65 km/h)
.
DRIVER ALERT – TROUBLESHOOTING
DRIVER ALERT – INFORMATION MESSAGES Action
Message
Stop and rest as soon as it is safe to do so.
Driver Alert Warning Rest Now
Take a rest soon.
Driver Alert Warning Rest Suggested
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Driver Alert

Highway Hazards
No matter how carefully you drive,
there is always the possibility that
you could eventually have a flat
tire on the highway. Drive slowly
to the closest safe area out of
traffic. This could further damage
the flat tire, but your safety is
more important.
If you feel a sudden vibration or
ride disturbance while driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove the wheel and
replace it with your spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
your tires. If your vehicle seems to
pull to one side when you are
driving, the wheels could be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
Wheel misalignment in the front
or the rear can cause uneven and
rapid treadwear of your tires and
should be corrected by an
authorized dealer.
INSPECTING THE WHEEL
VALVE STEMS
Check the valve stems for holes,
cracks, or cuts that could permit
air leakage.
TIRE ROTATION
WARNING: If the tire label
shows different tire pressures for
the front and rear tires and the
vehicle has a tire pressure
monitoring system, then you
need to update the settings for
the system sensors. Always
perform the system reset
procedure after tire rotation. If
you do not reset the system, it
may not provide a low tire
pressure warning when
necessary.
Rotating your tires at the
recommended interval will help
your tires wear more evenly,
providing better tire performance
and longer tire life.
Note: If your tires show any uneven
wear have the alignment checked
by an authorized dealer before
rotating tires.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Tire Care

CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
Tap the vehicle drawer on the top left of
the screen.
1. Press Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
2. Press Settings under the Vehicle Hotspot menu.
3. Press
Edit.
4. Switch the Wi-Fi Visibility option on or off.
Note: The Wi-Fi visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password
Tap the vehicle drawer on the top left of
the screen.
1. Press
Vehicle Hotspot.
2. Press Settings under the Vehicle Hotspot menu.
Note: The network name is the hotspot
name.
3. Switch the Show Password option on or off.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, switch Wi-Fi on and select the hotspot from the list of
available Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot. Note:
The vehicle network carrier ’s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier ’s portal.
Note: Secure websites do not redirect.
3. Follow the instructions on the carrier portal to purchase a plan.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD
Tap the vehicle drawer on the top left of
the screen.
1. Press
Vehicle Hotspot.
2. Press Settings under the Vehicle Hotspot menu.
3. Press
Edit.
4. Press
Change Network Name.
5. Enter your required network name.
6. Press the enter key to save the network
name.
7. Press
Change Password.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Vehicle Wi-Fi Hotspot

AUDIO SYSTEM
PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Listening to loud audio for long periods of
time could damage your hearing.
SWITCHING THE AUDIO UNIT
ON AND OFF Press the button on the volume
control.
SELECTING THE AUDIO
SOURCE
1. Press your preferred audio source.
Note: Available audio sources are listed
along the top of the radio screen.
PLAYING OR PAUSING THE
AUDIO SOURCE Press to pause playback. Press
again to resume playback.
Note: Not all sources can be paused. ADJUSTING THE VOLUME
Turn to adjust the volume.
You can also press the mute button on the
map screen.
Some vehicles may be able to adjust the
volume using buttons on the steering
wheel.
SWITCHING SHUFFLE MODE
ON AND OFF
Press the button on the
touchscreen to switch shuffle
mode on or off.
Note: Not all sources have shuffle mode.
SWITCHING REPEAT MODE ON
AND OFF Press the button on the
touchscreen to switch repeat
mode on or off.
Note: Not all sources have repeat mode.
SETTING A MEMORY PRESET
1. Select a station or channel.
2. Press and hold a memory preset button
on the touchscreen.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System E328447

Note:
The audio mutes briefly while the
system saves the preset and returns once it
is stored.
Note: You can save presets from multiple
sources to the memory preset bar.
MUTING THE AUDIO Press to mute the signal. Press
again to restore the signal.
ADJUSTING THE SOUND
SETTINGS
Balance and Fade (If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Balance / Fade.
5. Press the arrows to adjust the settings.
Tone Settings
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Tone Settings.
5. Use the slider bar to adjust the settings.
Speed Compensated Volume
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Speed Compensated Volume.
5. Press a setting. Occupancy Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Occupancy Mode.
5. Press a setting.
Sound Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Sound Mode.
5. Press a setting.
SETTING THE CLOCK AND
DATE
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Clock.
4. Set the time.
Note: The
AM and PM options are not
available if 24-hour mode is on.
5. Press the arrows to adjust the settings.
Switching Automatic Time
Updates On and Off
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Clock.
4. Switch
Automatic time zone update
on or off.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System

•
Tapping the currently tuned channel
or show logo on the SiriusXM audio
screen. A favorite icon appears next to
the logo when it is saved as a favorite.
• Tuning to a channel or show you want
to save as a favorite. Navigate to the
SiriusXM Favorites screen and press
the Add Current button. The currently
tuned channel or show is saved as a
favorite.
• Saving a radio preset. This saves the
currently tuned SiriusXM channel or
show as a favorite.
Note: Requires a trial or active subscription
to use.
Listening History
Listening history is a list of recently listened
to SiriusXM content and is shown for the
active listener profile. You can view,
manage and reset the listening history
using the controls on the touchscreen. Note:
Requires a trial or active subscription
to use.
Listener Settings
Listener settings apply to the active
listener profile.
Note: Requires a trial or active subscription
to use.
Note: A default profile is available when no
listener profiles are created.
Help and Support
You can contact SiriusXM Customer Care
directly from SYNC and view information
required to manage your SiriusXM account.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System

WHAT IS VOICE INTERACTION
Voice Interaction allows you to control
vehicle features using conversational
requests.
SETTING THE WAKE WORD
1. Access the feature drawer on the
touchscreen.
2. Press Settings.
3. Press the Voice button.
4. Select a wake word.
BEGINNING A VOICE
INTERACTION
Say the selected wake word. Press the voice interaction
button on the steering wheel.
VOICE INTERACTION
EXAMPLES
Note: You may need to enable your
vehicle's modem to use certain voice
commands. See Enabling and Disabling
the Modem (page 350). General Examples Result
Command
The system resetsthe current voice interaction.
Start Over.
The system endsthe current voice interaction.
Cancel.
The system goes tothe next page.
Next Page.
The system goes tothe previous page.
Previous Page.
The system
displays a list of available
commands you can use on the current screen.
Help.
Entertainment Examples Result
Command
The system plays
the selected music.
Play The Beatles.
The system shows
the selected music.
Show music by The
Beatles.
The system tunesthe radio to 101.9 FM.
Tune to FM 101.9.
The system tunesthe radio to Sirius Channel 2.
Set the station to
Sirius Channel 2.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Voice InteractionE142599

HOW DO PERSONAL PROFILES
WORK
This feature allows you to create multiple
personal profiles enabling users to
personalize vehicle
’s settings such as seats
and mirrors, as well as non-positional
settings like radio, navigation, driver assist
system settings. Positional settings are
saved by holding a memory seat button.
Non-positional settings are saved you
change a setting while a profile is active.
You can create one profile for each preset
memory seat button along with a guest
profile.
Recalling and Changing a Profile
You can recall a profile using the
touchscreen or the preset button you
selected when you created your profile.
You can also link a remote control and a
mobile device to your profile, which are
used to recall it.
ENABLING OR DISABLING
PERSONAL PROFILES
1. Access the application drawer on the touchscreen.
2. Press Settings.
3. Press the Profiles button.
4. Switch Enable Profiles on or off. When you switch on the Personal Profiles
feature:
•
Unlocking a door with a remote control
or mobile device that is not linked to a
driver profile does not change active
profile, but remains in the last known
profile. It does not change the
positional settings.
• Pressing a memory seat button that is
not linked to a driver profile or saved to
a preset setting does not change active
profile, but remains in the last known
profile. It does not change the
positional settings.
• Pressing a memory seat button that is
not linked to a driver profile but is saved
to a preset setting does not change
active profile, but remains in the last
known profile. It recalls the positional
settings that you saved to that memory
seat button.
When you switch off a Personal Profiles
feature:
• Unlocking a door with a remote control
or mobile device does not recall any
non-positional settings but still recalls
positional settings from the driver
profile which the remote control or
mobile device is linked to.
• Pressing a memory seat button that is
not linked to a driver profile or saved to
a preset setting recalls non-positional
settings from the guest profile. It does
not change the positional settings.
• Pressing a memory seat button that is
linked to a driver profile or has saved
to a preset setting recalls
non-positional settings from the guest
profile. It recalls the positional settings
that you saved to that memory seat
button.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Personal Profiles

CREATING A PERSONAL
PROFILE
Use the touchscreen to create a personal
profile.
1. Switch the vehicle on and leave the
vehicle in park (P).
2. Select the Personal Profiles button under Settings.
3. Follow the instructions on the display.
LINKING OR UNLINKING A
PERSONAL PROFILE TO A
REMOTE CONTROL
You can save preset memory positions for
up to three remote controls by assigning a
remote control to a personal profile using
the touchscreen.
Use the touchscreen to link a remote
control to a personal profile.
1. Switch the vehicle on and leave the vehicle in park (P).
2. Select the Personal Profiles button under Settings.
3. Touch the arrow for the profile you wish to link to a remote control.
4. Select remote control.
5. Follow the instructions on the display.
Note: If more than one linked remote
control is in range, the memory function
moves to the settings of the first key to
initiate a memory recall.
Note: The guest profile consists of existing
settings when there is no driver profile
created. After you create a driver profile, the
guest profile serves as an additional driver
profile.
Note: You cannot link a remote control to
a guest profile. LINKING OR UNLINKING A
PERSONAL PROFILE TO A
DEVICE
Use the touchscreen to link a mobile device
to a personal profile.
1. Switch the vehicle on and leave the
vehicle in park (P).
2. Select the Personal Profiles button under Settings.
3. Touch the arrow for the profile you wish to link to a mobile device.
4. Select mobile device.
5. Follow the instructions on the display.
Note: To successfully link a mobile device,
the mobile device must be in your vehicle,
and must have previously been setup as a
remote control for your vehicle.
Note: The guest profile consists of existing
settings when there is no driver profile
created. After you create a driver profile, the
guest profile serves as an additional driver
profile.
Note: You cannot link a personalized name
to a guest profile.
PERSONAL PROFILE
SETTINGS
Switching Intelligent Suggestions
On and Off
Based on your usage patterns stored on
your vehicle, Intelligent Suggestions is a
feature that allows your vehicle to assist
in your daily drive by providing phone calls,
radio stations, navigation destinations, and
charging stations as suggestions. These
suggestions appear in the form of
actionable buttons in the application
drawer that can be pressed to complete
that action.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Personal Profiles

Viewing Update Details
If an update is successful, the touchscreen
will provide additional details about the
update. You can also access this
information under the System Update tile.
If an update is not successful, follow the
prompt that appears on the touchscreen.
PERFORMING A MASTER
RESET
Press the button to open the
vehicle drawer.
1. Press Reset.
2. Press
Master Reset.
3. Follow the prompts on the screen to complete the reset.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Vehicle System UpdatesE353808