FORD MUSTANG MACH-E 2021 Owners Manual

Note:
The audio mutes briefly while the
system saves the preset and returns once it
is stored.
Note: You can save presets from multiple
sources to the memory preset bar.
MUTING THE AUDIO Press to mute the signal. Press
again to restore the signal.
ADJUSTING THE SOUND
SETTINGS
Balance and Fade (If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Balance / Fade.
5. Press the arrows to adjust the settings.
Tone Settings
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Tone Settings.
5. Use the slider bar to adjust the settings.
Speed Compensated Volume
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Speed Compensated Volume.
5. Press a setting. Occupancy Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Occupancy Mode.
5. Press a setting.
Sound Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Sound Mode.
5. Press a setting.
SETTING THE CLOCK AND
DATE
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Clock.
4. Set the time.
Note: The
AM and PM options are not
available if 24-hour mode is on.
5. Press the arrows to adjust the settings.
Switching Automatic Time
Updates On and Off
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Clock.
4. Switch
Automatic time zone update
on or off.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System

AM/FM RADIO
AM/FM RADIO LIMITATIONS
The further you travel from an AM or FM
station, the weaker the signal and the
weaker the reception.
Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with the
reception.
When you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and result in the
audio system muting.
SELECTING A RADIO STATION
Manually Selecting a Radio
Station
Press the button to activate the
tuner, and then slide or tap your
finger anywhere on the scale to
select a radio station. Press - or + to fine
tune.
Using Direct Tune
1. Press Direct Tune to open the number
pad.
2. Enter the station you prefer.
Note: You can only enter a valid station for
the audio source you are currently listening
to.
Using Seek Press either button. The system
stops at the first station it finds
in that direction. Using the Station List
1. Press
Browse.
Note: Available on FM radio only.
2. Select a station.
DIGITAL RADIO
WHAT IS DIGITAL RADIO
HD Radio ™ technology is the digital
evolution of analog AM/FM radio.
For additional information, visit
www .HDR a dio . c om .
HD Radio Technology is manufactured
under license from iBiquity Digital
Corporation and foreign patents. HD Radio
and the HD and HD Radio logos are
proprietary trademarks of DTS. The vehicle
manufacturer and DTS are not responsible
for the content sent using HD Radio
technology. Content may be changed,
added or deleted at any time at the station
owner's discretion.
HOW DOES DIGITAL RADIO WORK
Your system has a special receiver that
allows it to receive digital broadcasts in
addition to analog broadcasts.
HD1 signifies the main programming status
and is available in both analog and digital
broadcasts. Other multicast stations are
only available digitally and could contain
new or different content.
Note: When the system first receives an
HD1 station, it plays the station in the analog
version until it verifies the station is an HD
Radio station. Then it shifts to the digital
version.
Note: There is an audio mute delay when
switching to an HD2 or HD3 station because
the system has to reacquire and decode the
digital signal.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio SystemE328452

DIGITAL RADIO LIMITATIONS
If you are outside the reception area, the
system could not work.
If you are on the fringe of the reception
area, the station could mute due to weak
signal strength.
Note:
If you are listening to HD1, the system
changes back to the analog broadcast until
the digital broadcast is available again. If
you are listening to any other multicast
channels, the station mutes and stays
muted unless it is able to connect to the
digital signal again.
Depending on the station quality, you could
hear a slight sound change when the
station changes between analog and
digital audio.
You cannot access a saved HD station if
your vehicle is outside the station ’s
reception area.
SWITCHING DIGITAL RADIO
RECEPTION ON AND OFF
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press
Radio.
4. Switch
HD Radio on or off.
DIGITAL RADIO INDICATORS
HD Radio Indicator
The indicator appears when HD Radio is
on and you tune to a station broadcasting
HD Radio technology. The color of the indicator changes to
indicate the system status.
Gray indicates the system is acquiring a
digital station.
Orange indicates digital audio is playing.
Multicast Indicator
The multicast indicator appears if the
current station is broadcasting multiple
digital broadcasts. The highlighted
numbers indicate additional digital
channels available.
Note:
For stations that have more than one
HD multicast, the HD indicator and radio
text appears as a button. Press the button
to cycle through all of the HD stations on
that specific frequency.
SATELLITE RADIO
WHAT IS SATELLITE RADIO
Your factory-installed SiriusXM radio
system includes a limited subscription
term, which begins on the date of sale or
lease of your vehicle. See an authorized
dealer for availability.
For additional information about extended
subscription terms, visit www .SiriusXM. c om
in the United States,
www .SiriusXM. c a in
Canada, or call SiriusXM at
1-888-539-7474.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio SystemE142616

Note:
SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.
SATELLITE RADIO LIMITATIONS
For optimal reception performance, keep
the antenna clear of snow and ice build-up
and keep luggage and other material as
far away from the antenna as possible.
Placing luggage over the antenna may
reduce performance.
Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with your
reception.
When you pass a ground-based
broadcast-repeating tower, a stronger
signal may overtake a weaker one and
could result in the audio system muting.
Your display could show an error message
to indicate the interference.
LOCATING THE SATELLITE RADIO
IDENTIFICATION NUMBER
1. Select SiriusXM as the audio source.
2. Tune to channel 0.
SELECTING A CHANNEL
Manually Selecting a Channel Press the button to find the
previous or next available radio
channel. Linear Tuner
The linear tuner is displayed when
manually selecting a channel. You can
swipe left or right on the linear tuner
carousel to navigate through the channel
list. Tap on a channel title to listen to it.
Using Direct Tune
1. Press the channel up or down button
to open the linear tuner screen.
2. Press Direct Tune to open the number
pad.
3. Enter the channel you prefer.
Using Browse
1. Press
Browse.
2. Select a channel.
SATELLITE RADIO SETTINGS
Subscription
Your subscription status is displayed. You
can subscribe or manage your subscription
directly from the touchscreen.
Listener Add/Switch
You can create up to five listener profiles
per SiriusXM account. Each listener profile
can be personalized with a name and
profile image.
Note: Requires a trial or active subscription
to use.
Note: A default profile is available when no
listener profiles are created.
SiriusXM Favorites
SiriusXM Favorites are shown for the active
listener profile. While you are listening to
SiriusXM, you can save favorites by:
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio SystemE328569 E328570

•
Tapping the currently tuned channel
or show logo on the SiriusXM audio
screen. A favorite icon appears next to
the logo when it is saved as a favorite.
• Tuning to a channel or show you want
to save as a favorite. Navigate to the
SiriusXM Favorites screen and press
the Add Current button. The currently
tuned channel or show is saved as a
favorite.
• Saving a radio preset. This saves the
currently tuned SiriusXM channel or
show as a favorite.
Note: Requires a trial or active subscription
to use.
Listening History
Listening history is a list of recently listened
to SiriusXM content and is shown for the
active listener profile. You can view,
manage and reset the listening history
using the controls on the touchscreen. Note:
Requires a trial or active subscription
to use.
Listener Settings
Listener settings apply to the active
listener profile.
Note: Requires a trial or active subscription
to use.
Note: A default profile is available when no
listener profiles are created.
Help and Support
You can contact SiriusXM Customer Care
directly from SYNC and view information
required to manage your SiriusXM account.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System

AUDIO SYSTEM – TROUBLESHOOTING
AUDIO SYSTEM – INFORMATION MESSAGES
Satellite Radio Troubleshooting
Recommended Action
Potential Effects
Error Message
Internet connectivity is
turned off. See Connected Vehicle (page 350).
Internet streaming and On
Demand shows are unavail- able and some SiriusXMfeatures are disabled.
Connectivity Disabled
SYNC will attempt to
connect. See
Satellite
Radio Limitations (page
360). Switch to a satellite
connection for the current channel if the option is available.
Audio system may mute.
"Switch to Satellite" button may be displayed on the
SiriusXM audio screen if the
channel is also available via satellite.
No Internet
Antenna may be obstructed
or satellite reception is weak
in your location. See Satel-lite Radio Limitations
(page
360). Switch to an
internet connection for the
current channel if the option is available.
Audio system may mute.
“Switch to Internet” button
may be displayed on the
SiriusXM audio screen if the
channel is also available via streaming.
No Satellite Signal
Allow some time for audio
to load or tune to a different channel.
Audio system may mute
while audio attempts to load.
Slow Network Connection
A temporary update may be
in progress. Allow some time
before retrying to tune to the
channel. If issue persists, thechannel may no longer be available.
Audio system may mute.
Radio may tune to adifferent channel.
Channel Unavailable
A temporary update may be
in progress. Allow some timebefore retrying to play the
episode. If issue persists, the episode may no longer be available.
Audio system may mute.
Radio may tune to adifferent channel.
Episode Unavailable
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System

Retry action after some time
or tune to a different channel.
Audio system may mute.
Radio may tune to adifferent channel.
Something went wrong
Your subscription has
expired or you have not yet
subscribed for access to the listed content. Navigate to Subscription under the
Satellite Radio Settings
menu. If you have an active
subscription which includes
the listed channel or content and you see this error, youmay need to refresh your
radio. To refresh your Siri-
usXM radio, visit www.siri-
usxm.com/refresh in the US, or www.siriusxm.ca/refresh in Canada.
You may need to provide
your SiriusXM Radio identific- ation number. See
Locating the Satellite Radio IdentificationNumber (page 360).
Cannot listen to selected
content. Content may
appear grayed out and some features may be disabled.
Subscribe to Listen
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System

Your subscription does not
include access to the listed content. You may need to
upgrade your subscription. Navigate to Subscription
under the Satellite Radio
Settings menu. If you have
an active subscription which includes the listed channel
or content and you see this error, you may need to
refresh your radio. To refresh your SiriusXM radio, visit
www.siriusxm.com/refresh in the US, or www.siri-
usxm.ca/refresh in Canada. You may need to provide
your SiriusXM Radio identific- ation number. See
Locating the Satellite Radio IdentificationNumber (page 360).
Cannot listen to selected
content. Content may
appear grayed out and some features may be disabled.
Upgrade to Listen
Content is not available in
your location or SiriusXM is unable to determine your location. Tuning to a
different channel may resolve the issue.
Audio may mute.
“Not avail-
able in your location ” or
“Unable to determine your
location ” may be displayed.
Location Restricted Content
The Block Explicit Content
filter is turned on. Navigate to Listener Settings under
the Satellite Radio Settings menu to access the Block Explicit Content filter.Navigate to Listener
Settings. See
Satellite
Radio Settings (page 360).
Audio may mute. Radio may
tune to a different channel.
Channel Blocked
If issue persists, you may
need to visit an authorized dealer for service.
Audio may mute. Access to
SiriusXM features may be unavailable.
Antenna Problem or Hard-
ware Problem
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System

Allow SiriusXM some time
to complete updating.
Audio may mute.
SiriusXM Updating...
No action necessary. If
loading time is longer than
usual, See Satellite Radio Limitations (page 360).
Audio may mute. Content
may be temporarily unavail- able while loading.
Loading...
No action necessary. Allow
SiriusXM some time to finish loading.
Audio may mute. Content
and controls may be
temporarily unavailable.
SiriusXM Loading...
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System

CENTER DISPLAY
PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
CENTER DISPLAY
LIMITATIONS
Speed-restricted Features
For your safety, some features are not
available while the vehicle is in motion at
or above 6 mph (10 km/h). Settings that
are not critical while driving your vehicle
will be shown as restricted on your display.
See below for examples:
• System Updates.
• Personal Profiles Setup.
• Valet Mode Setup.
• Driver Assistance Settings.
• Auto-Start-Stop Speed Threshold.
Vehicle Settings
• 30 Minute Max Idle.
• MyKey Setup.
• Door Keypad Code Setup.
• Backup Start Passcode Setup. These restricted features will become
available when your vehicle is no longer in
motion.
STATUS BAR
The bar is on top of the display and
indicates the status of your vehicle's
features. It also contains the Vehicle and
Application drawers. See
Accessing
Feature Drawers (page 368).
Status Area
The status area is on the right side of the
status bar and provides information about
vehicle features.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Center Display OverviewE339330