battery FORD MUSTANG MACH-E 2021 Owners Manual

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2021
All rights reserved.
Part Number: 202104 20210421202113
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.

How Does 911 Assist Work
.........................64
Emergency Call Requirements ................
64
Emergency Call Limitations ......................
65
Keys and Remote Controls
Remote Control Limitations .....................
66
Using the Remote Control .........................
66
Sounding the Panic Alarm ........................
66
Locating Your Vehicle ..................................
67
Changing the Remote Control Battery ........................................................................\
...
67
Replacing a Lost Key or Remote Control ........................................................................\
..
69
Programming the Remote Control ........
69
Keys and Remote Controls – Troubleshooting ........................................
69
Phone as a Key
What Is Phone As a Key ..............................
70
Phone as a Key Limitations .......................
70
Programming Your Phone .........................
70
Using the Valet Mode ....................................
71
Using the Backup Start Passcode ............
71
Phone as a Key – Troubleshooting ..........
71
MyKey ™
What Is MyKey ................................................
73
MyKey Settings ...............................................
73
Creating a MyKey ...........................................
74
Programming a MyKey ................................
74
Clearing All MyKeys ......................................
74
Checking MyKey System Status ..............
75
Using MyKey With Remote Start Systems ........................................................
75
MyKey – Troubleshooting ...........................
75
Doors and Locks
Operating the Doors From Outside Your Vehicle ............................................................
77
Operating the Doors From Inside Your Vehicle ............................................................
77Autounlock
.......................................................
78
Autolock ............................................................
78
Mislock ...............................................................
78
Doors and Locks Audible Warnings ........
78
Doors and Locks – Troubleshooting ........................................................................\
...
79
Keyless Entry
Keyless Entry Limitations ............................
81
Keyless Entry Settings ..................................
81
Using Keyless Entry .......................................
81
Keyless Entry – Troubleshooting .............
82
Keyless Entry Keypad
What Is the Keyless Entry Keypad ..........
83
Keyless Entry Keypad Limitations ..........
83
Locating the Keyless Entry Keypad ........
83
Keyless Entry Keypad Master Access Code ...............................................................
83
Keyless Entry Keypad Personal Access Codes ............................................................
83
Using the Keyless Entry Keypad ..............
84
Keyless Entry Keypad – Troubleshooting ........................................................................\
..
85
Walk Away Lock
What is Walk Away Lock ............................
86
Walk Away Lock Limitations ....................
86
Switching Walk Away Lock On and Off ........................................................................\
..
86
Switching Walk Away Lock Audible Feedback On and Off .............................
86
Easy Entry and Exit
How Does Easy Entry and Exit Work ........................................................................\
...
87
Switching Easy Entry and Exit On and Off ...................................................................
87
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Instrument Cluster
Instrument Cluster Overview
...................118
What Is the Speedometer .........................
118
What Is the Vehicle Range Display ........
118
What Is the High Voltage Battery Gauge ........................................................................\
..
119
What Are the Instrument Cluster Warning Lamps .........................................
119
Instrument Cluster Warning Lamps ......
120
What Are the Instrument Cluster Indicators .....................................................
121
Instrument Cluster Indicators ..................
121
Instrument Cluster Display
What Is Brake Coach ..................................
123
Trip Computer
Accessing the Trip Computer ..................
124
Resetting the Trip Computer ...................
124
Trip Data ..........................................................
124
Remote Start
What Is Remote Start ................................
125
Remote Start Limitations .........................
125
Enabling Remote Start ..............................
125
Remotely Starting and Stopping the Vehicle .........................................................
125
Extending the Remote Start Duration ........................................................................\
.
125
Remote Start Settings ...............................
126
Climate Control
Identifying the Climate Control Unit ......
127
Switching Climate Control On and Off ........................................................................\
..
127
Switching Recirculated Air On and Off ........................................................................\
..
127
Switching Air Conditioning On and Off ........................................................................\
..
127
Switching Defrost On and Off .................
127Switching Maximum Defrost On and Off
........................................................................\
.
128
Switching Maximum Cooling On and Off ........................................................................\
.
128
Switching the Heated Wiper Park On and Off .................................................................
128
Switching the Heated Rear Window On and Off ........................................................
128
Switching the Heated Mirrors On and Off ........................................................................\
.
128
Setting the Blower Motor Speed ...........
128
Setting the Temperature ..........................
128
Directing the Flow of Air ............................
129
Auto Mode ......................................................
129
Climate Control Hints ................................
130
Interior Air Quality
What Is the Cabin Air Filter .......................
132
Replacing the Cabin Air Filter ..................
132
Front Seats
Front Seat Precautions ..............................
133
Sitting in the Correct Position .................
133
Manual Seats ................................................
134
Power Seats ..................................................
136
Heated Seats ................................................
139
Rear Seats
Manual Seats ................................................
140
Rear Occupant Alert System
What is the Rear Occupant Alert System ........................................................................\
.
142
How Does the Rear Occupant Alert System Work .............................................
142
Rear Occupant Alert System Precautions ........................................................................\
.
142
Rear Occupant Alert System Limitations ........................................................................\
.
142
Switching Rear Occupant Alert System On and Off .................................................
142
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Rear Occupant Alert System Indicators
........................................................................\
.143
Rear Occupant Alert System Audible Warnings .....................................................
143
Memory Function
What Is the Memory Function ................
144
Memory Function Precautions ...............
144
Locating the Memory Function Buttons ........................................................................\
.
144
Saving a Preset Position ...........................
144
Recalling a Preset Position ......................
144
Garage Door Opener
What Is the Garage Door Opener ..........
145
How Does the Garage Door Opener Work ........................................................................\
.
145
Garage Door Opener Precautions .........
145
Garage Door Opener Limitations ..........
145
Programming the Garage Door Opener to Your Hand-Held Transmitter .........
146
Programming the Garage Door Opener to Your Garage Door Opener Motor
........................................................................\
.
146
Programming the Garage Door Opener to Your Gate Opener Motor ..................
147
Clearing the Garage Door Opener .........
147
Reprogramming the Garage Door Opener ........................................................................\
.
148
Garage Door Opener Radio Frequencies ........................................................................\
.
148
USB Ports
Locating the USB Ports .............................
149
Playing Media Using the USB Port .......
149
Charging a Device .......................................
150
Power Outlet
What Is the Power Outlet ..........................
151
Power Outlet Precautions .........................
151
Locating the Power Outlet ........................
151Wireless Accessory Charger
What Is the Wireless Accessory Charger
........................................................................\
.
152
Wireless Accessory Charger Precautions ........................................................................\
.
152
Locating the Wireless Accessory Charger ........................................................................\
.
152
Charging a Wireless Device ......................
152
Wireless Accessory Charger – Troubleshooting .......................................
153
Storage
Cup Holders ...................................................
154
Glove Compartment ..................................
154
Glasses Holder .............................................
154
Starting and Powering Off
Starting and Powering Off Precautions ........................................................................\
.
155
Starting the Vehicle ....................................
155
Powering Off .................................................
155
Restarting the Vehicle After Powering Off .................................................................
155
Accessing the Passive Key Backup Position .......................................................
156
Starting and Powering Off – Troubleshooting .......................................
156
High Voltage Battery
What Is the High Voltage Battery ..........
157
High Voltage Battery Precautions .........
157
Preserving Your High Voltage Battery ........................................................................\
.
157
Recycling and Disposing of the High Voltage Battery ........................................
158
High Voltage Battery – Troubleshooting ........................................................................\
.
158
Charging Your Vehicle
What is AC Charging ..................................
159
What is DC Charging ..................................
159
Charging Your Vehicle Precautions ......
159
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Charging Equipment
..................................159
Locating the Charge Port .........................
168
Charge Port Indicators ..............................
168
AC Charging ...................................................
169
DC Charging ...................................................
172
Setting the Charging Schedule and Preferences ................................................
174
Using FordPass and Charging .................
179
Charging Your Vehicle Hints ....................
180
Charging Your Vehicle – Troubleshooting ........................................................................\
180
Automatic Transmission
Automatic Transmission Precautions ........................................................................\
.
183
Automatic Transmission Positions .......
183
Shifting Your Vehicle Into Gear ..............
184
Temporary Neutral Mode .........................
184
Automatic Return to Park (P) ................
185
All-Wheel Drive
How Does All-Wheel Drive Work ..........
186
All-Wheel Drive Precautions ..................
186
All-Wheel Drive Limitations ....................
186
All-Wheel Drive – Troubleshooting ......
186
Brakes
Brake Precautions .......................................
187
Anti-Lock Braking System ........................
187
Brake Over Accelerator ..............................
187
Locating the Brake Fluid Reservoir ........
187
Checking the Brake Fluid ..........................
187
Brake Fluid Specification .........................
188
Brakes – Troubleshooting ........................
188
Electric Parking Brake
What Is the Electric Parking Brake .......
190
Applying the Electric Parking Brake ......
190
Applying the Electric Parking Brake in an Emergency .................................................
190Manually Releasing the Electric Parking
Brake ............................................................
190
Automatically Releasing the Electric Parking Brake ............................................
190
Electric Parking Brake Audible Warning ........................................................................\
..
191
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge ..........................................................
191
Electric Parking Brake – Troubleshooting ........................................................................\
..
191
Reverse Braking Assist
What Is Reverse Braking Assist ..............
193
How Does Reverse Braking Assist Work ........................................................................\
.
193
Reverse Braking Assist Precautions ......
193
Switching Reverse Braking Assist On and Off .................................................................
194
Overriding Reverse Braking Assist ........
194
Reverse Braking Assist Indicators .........
194
Reverse Braking Assist – Troubleshooting .......................................
195
Hill Start Assist
What Is Hill Start Assist .............................
197
How Does Hill Start Assist Work ............
197
Hill Start Assist Precautions ....................
197
Auto Hold
How Does Auto Hold Work ......................
198
Switching Auto Hold On and Off ..........
198
Using Auto Hold ...........................................
198
Auto Hold Indicators ..................................
198
Traction Control
What Is Traction Control ..........................
199
How Does Traction Control Work .........
199
Switching Traction Control On and Off ........................................................................\
199
Traction Control Indicator ........................
199
Traction Control – Troubleshooting ......
199
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Post-Crash Alert System
.........................287
Post Impact Braking ..................................
288
Automatic Crash Shutoff ........................
288
Transporting the Vehicle .........................
289
Towing Your Vehicle
Towing Your Vehicle Precautions .........
290
Recreationally Towing Your Vehicle .......................................................................
290
Emergency Towing ....................................
290
Towing Your Vehicle – Troubleshooting ........................................................................\
.
291
Fuses
Fuse Precautions ........................................
292
Under Hood Fuse Box ...............................
292
Battery Fuse Box .........................................
297
Body Control Module Fuse Box ............
299
Identifying Fuse Types ..............................
302
Fuses – Troubleshooting .........................
302
Maintenance
Maintenance Precautions .......................
303
Opening and Closing the Hood .............
303
Under Hood Overview ..............................
303
Checking the Coolant ...............................
304
Automatic Transmission Fluid Check .......................................................................
306
12V Battery ....................................................
306
12V Battery – Troubleshooting .............
306
Adjusting the Headlamps ........................
307
Exterior Bulbs ..............................................
308
Interior Bulbs ...............................................
308
Vehicle Care
General Information ..................................
309
Cleaning Products .....................................
309
Cleaning the Exterior ..................................
310
Waxing ..............................................................
311
Cleaning the Interior ....................................
311Repairing Minor Paint Damage
...............
313
Body Styling Kits
Body Styling Kit Precautions ...................
314
Storing Your Vehicle
Preparing Your Vehicle for Storage .......
315
Removing Your Vehicle From Storage ........................................................................\
.
316
Wheel and Tire Information
Locating the Tire label ................................
317
Department of Transportation Uniform Tire Quality Grades ..................................
317
Information on the Tire Sidewall ...........
318
Glossary of Tire Terminology ..................
323
Tire Replacement Requirements ..........
324
Using Summer Tires ..................................
326
Using Winter Tires .......................................
327
Using Snow Chains .....................................
327
Tire Care
Checking the Tire Pressures ...................
329
Inflating the Tires ........................................
329
Inspecting the Tire for Wear ...................
330
Inspecting the Tire for Damage ............
330
Inspecting the Wheel Valve Stems .......
331
Tire Rotation ..................................................
331
Tire Sealant and Inflator Kit
What Is the Tire Sealant and Inflator Kit ........................................................................\
333
Tire Sealant and Inflator Kit Precautions ........................................................................\
333
Locating the Tire Sealant and Inflator Kit ........................................................................\
333
Tire Sealant and Inflator Kit Components ........................................................................\
333
Using the Tire Sealant and Inflator Kit ........................................................................\
334
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

SYMBOLS USED ON YOUR
VEHICLE
These are some of the symbols you may
see on your vehicle.
Safety alert.
See the Owner's Manual.
Air conditioning system.
Anti-lock braking system.
Avoid smoking, flames or sparks.
Battery.
Battery acid.
Brake fluid level.
Brake system
Brake system
Cabin air filter.
Child safety door lock.
Child safety door unlock. Child seat lower anchor.
Child seat tether anchor.
Cruise control.
Do not open when hot.
Electronic power steering
malfunction.
Fan warning.
Fasten seatbelt.
Front airbag.
Front fog lamps.
Fuse compartment.
Hazard warning flashers.
Heated rear window.
Heated windshield.
Interior luggage compartment
release.
Jack.
19
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Symbols GlossaryE65963 E162384 E270480 E139223 E141128 E71880 E67017

WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print
but as technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example battery
charge level and tire pressure.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status. •
Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
Where equipped, SiriusXM with 360L may
use the modem. To disable, turn off the
SiriusXM 360L or Vehicle Connectivity
setting. See Enabling and Disabling the
Modem
(page 350).
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Data Privacy

SERVICE DATA
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as the high voltage battery, throttle, and
steering or brake systems. In order to
properly diagnose and service your vehicle,
Ford Motor Company (Ford of Canada in
Canada), and service and repair facilities
may access or share among them vehicle
diagnostic information received through a
direct connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
EVENT DATA
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle
’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and
passenger seatbelts were
buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Data Privacy

MOBILE DEVICE DATA
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See App
Requirements (page 377).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity. The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Performing a Master
Reset (page 386).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www.FordConnected.com.
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the battery shut-off. Certain versions or
updates to the emergency call system may
also be capable of electronically or verbally
disclosing to emergency services operators
your vehicle location or other details about
your vehicle or crash to assist emergency
services operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not activate the emergency call system.
Note: You cannot deactivate emergency
call systems that are required by law.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Data Privacy