seats FORD MUSTANG MACH-E 2021 Owner's Guide

CLEANING PLASTIC
We recommend that you only use a mild
soap and water solution on a soft cloth.
Dry the area with a clean, soft cloth.
CLEANING DISPLAYS AND
SCREENS
We recommend that you only use a
microfiber cloth in a circular motion to
clean off the fingerprint or dust.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the
cloth and try to clean it again.
Note:
Do not pour or spray alcohol onto the
touchscreen.
Note: Do not use detergent or any type of
solvent to clean the touchscreen.
CLEANING SEATS AND THE
HEADLINER WARNING: On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash.
Cleaning Fabric Seats and the
Headliner
We recommend that you only clean the
fabric seats and headliners in the following
way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth. 3. For additional information and
assistance, we recommend that you
contact an authorized dealer.
For heavy stains, spot clean the area. If a
ring forms on the fabric, immediately clean
the entire area, but do not oversaturate or
the ring could set.
Cleaning Vinyl
We recommend that you only clean the
vinyl surfaces in the following way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
3. For additional information and assistance, we recommend that you
contact an authorized dealer.
CLEANING CARPETS AND FLOOR
MATS
We recommend that you only clean your
carpets in the following way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
3. For additional information and assistance, we recommend that you
contact an authorized dealer.
For heavy stains, spot clean the area. If a
ring forms on the fabric, clean the entire
area immediately, but do not oversaturate
or the ring could set.
We recommend that you only clean your
floor mats in the following way:
1. Remove dust and loose dirt with a vacuum cleaner.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Vehicle Care

HOW DO PERSONAL PROFILES
WORK
This feature allows you to create multiple
personal profiles enabling users to
personalize vehicle
’s settings such as seats
and mirrors, as well as non-positional
settings like radio, navigation, driver assist
system settings. Positional settings are
saved by holding a memory seat button.
Non-positional settings are saved you
change a setting while a profile is active.
You can create one profile for each preset
memory seat button along with a guest
profile.
Recalling and Changing a Profile
You can recall a profile using the
touchscreen or the preset button you
selected when you created your profile.
You can also link a remote control and a
mobile device to your profile, which are
used to recall it.
ENABLING OR DISABLING
PERSONAL PROFILES
1. Access the application drawer on the touchscreen.
2. Press Settings.
3. Press the Profiles button.
4. Switch Enable Profiles on or off. When you switch on the Personal Profiles
feature:
•
Unlocking a door with a remote control
or mobile device that is not linked to a
driver profile does not change active
profile, but remains in the last known
profile. It does not change the
positional settings.
• Pressing a memory seat button that is
not linked to a driver profile or saved to
a preset setting does not change active
profile, but remains in the last known
profile. It does not change the
positional settings.
• Pressing a memory seat button that is
not linked to a driver profile but is saved
to a preset setting does not change
active profile, but remains in the last
known profile. It recalls the positional
settings that you saved to that memory
seat button.
When you switch off a Personal Profiles
feature:
• Unlocking a door with a remote control
or mobile device does not recall any
non-positional settings but still recalls
positional settings from the driver
profile which the remote control or
mobile device is linked to.
• Pressing a memory seat button that is
not linked to a driver profile or saved to
a preset setting recalls non-positional
settings from the guest profile. It does
not change the positional settings.
• Pressing a memory seat button that is
linked to a driver profile or has saved
to a preset setting recalls
non-positional settings from the guest
profile. It recalls the positional settings
that you saved to that memory seat
button.
380
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Personal Profiles

Locating the Body Control Module Fuse
Box..................................................................... 299
Body Styling Kit Precautions....................314
Body Styling Kits...........................................314
Bonnet Lock See: Opening and Closing the Hood..........303
Booster Seats..................................................43
Brake Fluid Specification..........................188
Brake Over Accelerator...............................187
Brake Precautions........................................187
Brakes................................................................187 Anti-Lock Braking System............................... 187
Brakes – Troubleshooting............................... 188
Brakes – Troubleshooting.........................188 Brakes – Frequently Asked
Questions......................................................... 188
Brakes – Warning Lamps................................ 188
Breaking-In....................................................280
C
Calculating Payload
....................................272
Calculating the Load Limit.......................273
Canceling the Set Speed...........................227
Capacities and Specifications
................344
Center Console - GT......................................28
Center Display Limitations......................366
Center Display Overview
..........................366
Center Display Precautions.....................366
Changing a Road Wheel...........................343
Changing the Remote Control Battery.............................................................67
Changing the Vehicle Wi-Fi Hotspot Name or Password
..................................354
Charge Port Indicators...............................168
Charging a Device........................................150
Charging a Wireless Device.......................152
Charging Equipment
...................................159
Charging Your Vehicle.................................159 AC Charging.......................................................... 169
Charging Your Vehicle – Troubleshooting............................................ 180
DC Charging........................................................... 172
Charging Your Vehicle Hints.....................180
Charging Your Vehicle Precautions........159 Charging Your Vehicle –
Troubleshooting........................................180
Charging Your Vehicle – Frequently Asked Questions......................................................... 182
Charging Your Vehicle – Information Messages........................................................... 181
Charging Your Vehicle – Warning Lamps................................................................ 180
Checking MyKey System Status...............75
Checking the Brake Fluid...........................187
Checking the Coolant
................................304
Checking the Seatbelts.................................51
Checking the Tire Pressures....................329
Checking the Wiper Blades......................102
Children and Airbags
.....................................57
Child Restraint Anchor Points...................36
Locating the Child Restraint Lower Anchor
Points................................................................... 36
Locating the Child Restraint Top Tether Anchor Points.................................................... 37
What Are the Child Restraint Anchor Points................................................................... 36
Child Restraints...............................................37 Child Restraint Position Information.............37
Child Restraints Recommendation...............38
Child Safety
......................................................35
Child Restraint Anchor Points......................... 36
Child Restraints..................................................... 37
Installing Child Restraints................................. 38
Child Safety Locks.........................................45
Child Safety Precautions.............................35
Cleaning Products
......................................309
Cleaning the Exterior...................................310 Cleaning Camera Lenses and Sensors........311
Cleaning Chrome, Aluminium or Stainless
Steel................................................................... 310
Cleaning Headlamps and Rear Lamps................................................................ 310
Cleaning Stripes or Graphics........................... 311
Cleaning the Exterior Precautions...............310
Cleaning the Underbody................................... 311
Cleaning Wheels................................................. 310
Cleaning Windows and Wiper Blades........310
Cleaning the Interior
.....................................311
Cleaning Carpets and Floor Mats.................312
Cleaning Displays and Screens..................... 312
Cleaning Plastic................................................... 312
Cleaning Seatbelts............................................. 313
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index

Cleaning Seats and the Headliner................312
Cleaning Storage Compartments................313
Cleaning the Instrument Panel.......................
311
Clearing All MyKeys.......................................74
Clearing the Garage Door Opener..........147
Climate Control..............................................127 Auto Mode............................................................. 129
Climate Control Hints.................................130
Closing the Liftgate.......................................90 Closing the Hands-Free Liftgate..................... 91
Closing the Liftgate From Inside Your Vehicle................................................................ 90
Closing the Liftgate From Outside Your Vehicle................................................................ 90
Cold Weather Precautions......................280
Connected Vehicle......................................350
Connected Vehicle –
Troubleshooting............................................. 351
Connecting the Vehicle to a Mobile Network - Vehicles With: Modem............................. 350
Connected Vehicle Data..............................23
Connected Vehicle Limitations
..............350
Connected Vehicle Requirements........350
Connected Vehicle – Troubleshooting
.........................................351
Connected Vehicle – Frequently Asked
Questions.......................................................... 351
Connecting a Bluetooth® Device
..........376
Connecting the Vehicle to a Mobile Network - Vehicles With:
Modem.........................................................350
Connecting FordPass to the Modem.........350
Enabling and Disabling the Modem...........350
What Is the Modem.......................................... 350
Connecting the Vehicle to a Wi-Fi Network - Vehicles With: SYNC
4
......................................................................350
Connecting Your Phone.............................372
Contacting Us...................................................15
Cooling System Capacity and Specification..............................................344
Crash and Breakdown Information.................................................284
Automatic Crash Shutoff............................... 288
Jump Starting the Vehicle.............................. 285
Post-Crash Alert System................................. 287
Post Impact Braking......................................... 288
Crash Sensors and Airbag Indicator.........61 Creating a MyKey
............................................74
Creating a Personal Profile.......................381
Creating a Vehicle Wi-Fi Hotspot..........354
Cross Traffic Alert
........................................254
Cross Traffic Alert –
Troubleshooting............................................ 256
Cross Traffic Alert Indicators...................255
Cross Traffic Alert Limitations................254
Cross Traffic Alert Precautions...............254
Cross Traffic Alert – Troubleshooting........................................256
Cross Traffic Alert – Information Messages......................................................... 256
Cup Holders
....................................................154
Cup Holder Precautions................................... 154
Customer Information
...............................394
D
Data Privacy......................................................21
DC Charging
....................................................172
Connecting the Charger.................................... 172
Stopping Charging.............................................. 173
Declaration of Conformity
........................397
Declaration of Conformity - Vehicles With: SYNC
..................................................397
Department of Transportation Uniform Tire Quality Grades....................................317
Digital Radio
..................................................358
Digital Radio Indicators................................... 359
Digital Radio Limitations................................ 359
How Does Digital Radio Work....................... 358
Switching Digital Radio Reception On and Off...................................................................... 359
What Is Digital Radio....................................... 358
Directing the Flow of Air.............................129
Disposing of Airbags.....................................62
Distance Alert
................................................261
Adjusting the Sensitivity of Distance
Alert.................................................................... 261
What Is Distance Alert...................................... 261
Distance Indication
.....................................259
Distance Indication Indicator......................... 261
Switching Distance Indication On and Off........................................................................\
261
What Is Distance Indication........................... 259
Doors and Locks Audible Warnings.........78
441
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index

Exterior Lighting Control............................105
Exterior Lighting............................................105
Autolamps............................................................ 106
Automatic High Beam Control...................... 108
Automatic High Beam Control – Troubleshooting.............................................. 110
Exterior Lamps..................................................... 107
Headlamps........................................................... 105
Headlamps – Troubleshooting..................... 106
Exterior Mirrors
...............................................116
F
Fastening and Unfastening the Seatbelts.........................................................47
Federal Highway Administration Regulation..................................................408
Floor Mats
.......................................................283
Folding the Exterior Mirrors - Vehicles With: Manual Folding Mirrors.................116
Folding the Exterior Mirrors - Vehicles With: Power Folding Mirrors....................117
Ford Protect..................................................388
Front Exterior - Excluding: GT.....................31
Front Exterior - GT
..........................................32
Front Parking Aid.........................................208 Front Parking Aid Audible Warnings..........209
Front Parking Aid Limitations....................... 209
Locating the Front Parking Aid Sensors............................................................ 209
What is the Front Parking Aid....................... 208
Front Passenger Sensing System............58 Front Passenger Sensing System
Indicators........................................................... 60
Front Passenger Sensing System Precautions....................................................... 60
How Does the Front Passenger Sensing System Work..................................................... 58
What Is the Front Passenger Sensing System................................................................ 58
Front Seat Precautions...............................133
Front Seats......................................................133 Heated Seats........................................................ 139
Manual Seats....................................................... 134
Power Seats.......................................................... 136
Fuse Precautions
.........................................292
Fuses................................................................292 Battery Fuse Box................................................ 297Body Control Module Fuse Box....................
299
Fuses – Troubleshooting................................ 302
Under Hood Fuse Box...................................... 292
Fuses – Troubleshooting
..........................302
Fuses – Frequently Asked Questions........302
G
Garage Door Opener...................................145
Garage Door Opener Limitations
...........145
Garage Door Opener Precautions..........145
Garage Door Opener Radio Frequencies.................................................148
General Maintenance Information.......390
Glasses Holder..............................................154 Locating the Glasses Holder.......................... 154
Global Opening and Closing......................113 Switching Global Closing On and Off..........114
Switching Global Opening On and Off........114
Using Global Closing.......................................... 114
Using Global Opening........................................ 113
What Is Global Opening and Closing...........113
Glossary of Tire Terminology...................323
Glove Compartment
...................................154
Opening the Glove Compartment...............154
H
Headlamp Adjusting See: Adjusting the Headlamps..................... 307
Headlamps.....................................................105 Headlamp Indicators........................................ 105
Switching Headlamp Exit Delay On and Off....................................................................... 105
Using the High Beam Headlamps...............105
Headlamps – Troubleshooting
...............106
Headlamps – Frequently Asked
Questions......................................................... 106
Heated Seats
.................................................139
Heated Seat Precautions................................ 139
Switching the Heated Seats On and Off....................................................................... 139
Heating See: Climate Control.......................................... 127
High Voltage Battery....................................157 High Voltage Battery –
Troubleshooting............................................. 158
High Voltage Battery Precautions...........157
443
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index

Liftgate – Warning Lamps................................
92
Linking or Unlinking a Personal Profile to a Device.........................................................381
Linking or Unlinking a Personal Profile to a Remote Control......................................381
Live Traffic
......................................................383
Switching Live Traffic On and Off...............383
What Is Live Traffic........................................... 383
Load Carrying
................................................270
Load Carrying Precautions.......................270
Locating the 360 Degree Cameras........216
Locating the Blind Spot Information System Sensors
.........................................252
Locating the Brake Fluid Reservoir.........187
Locating the Charge Port
..........................168
Locating the Cross Traffic Alert Sensors
.........................................................255
Locating the Keyless Entry Keypad.........83
Locating the Memory Function Buttons..........................................................144
Locating the Power Outlet.........................151
Locating the Pre-Collision Assist Sensors.........................................................259
Locating the Rear View Camera..............212
Locating the Safety Compliance Certification Labels
...................................271
Locating the Tire label.................................317
Locating the Tire Sealant and Inflator Kit....................................................................333
Locating the USB Ports..............................149
Locating the Wireless Accessory Charger..........................................................152
Locating Your Vehicle....................................67
Locking the Rear Window Controls........114
Luggage Compartment Anchor Points.............................................................278
Locating the Luggage Compartment Anchor Points................................................. 278
Luggage Compartment.............................275 Luggage Compartment Anchor
Points................................................................. 278
Luggage Compartment Precautions.................................................275
M
Maintenance
.................................................303
12V Battery........................................................... 30612V Battery – Troubleshooting.....................
306
Exterior Bulbs..................................................... 308
Interior Bulbs....................................................... 308
Maintenance Precautions
........................303
Making and Receiving a Phone Call..................................................................373
Manually Releasing the Electric Parking Brake..............................................................190
Manual Seats
.................................................134
Adjusting the Head Restraint......................... 134
Adjusting the Seat Backrest........................... 135
Adjusting the Seat Height............................... 136
Folding the Seat Backrest................................ 141
Head Restraint Components......................... 134
Installing the Head Restraint.......................... 135
Moving the Seat Backward and Forward............................................................. 135
Removing the Head Restraint........................ 135
Unfolding the Seat Backrest........................... 141
Memory Function
.........................................144
Memory Function Precautions................144
Mislock...............................................................78 Mislock Limitations.............................................. 78
Switching Mislock On and Off......................... 78
What Is Mislock..................................................... 78
Mobile Communications Equipment..................................................407
Mobile Device Data........................................24
Motorcraft Parts
..........................................344
Muting the Audio..........................................357
MyKey Settings
................................................73
Configurable MyKey Settings........................... 73
Non-Configurable MyKey Settings................73
MyKey – Troubleshooting
............................75
MyKey – Frequently Asked Questions..........76
MyKey – Information Messages...................... 75
MyKey ™.............................................................73
MyKey Settings...................................................... 73
MyKey – Troubleshooting.................................. 75
N
Navigation Map Updates..........................383
Navigation......................................................383 Adjusting the Map............................................. 383
Live Traffic............................................................ 383
Route Guidance................................................. 384
Setting a Destination....................................... 383
446
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index

Waypoints............................................................
384
Normal Scheduled Maintenance..........392
O
One Pedal Drive Indicators.......................242
One Pedal Drive Limitations....................242
One Pedal Drive............................................242
One Pedal Drive Precautions..................242
Opening and Closing the Front Luggage Compartment .............................................275
Opening and Closing the Hood..............303
Opening and Closing the Windows........113
Opening the Liftgate
....................................88
Opening the Hands-Free Liftgate.................89
Opening the Liftgate From Inside Your
Vehicle................................................................. 88
Opening the Liftgate From Outside Your Vehicle................................................................. 88
Operating the Doors From Inside Your Vehicle..............................................................77
Individually Unlocking and Locking the Doors Using the Locking Button.................77
Opening the Doors From Inside Your Vehicle................................................................. 78
Unlocking and Locking the Doors Using the Central Locking................................................. 77
Operating the Doors From Outside Your Vehicle..............................................................77
Opening and Closing the Doors....................... 77
Unlocking and Locking the Doors Using the Remote Control................................................ 77
Ordering a Canadian French Owner's Manual..........................................................395
Overriding Reverse Braking Assist.........194
Overriding the Set Speed.........................228
P
Parking Aid Indicators..................................211
Parking Aid Precautions
............................207
Parking Aids...................................................207 Front Parking Aid............................................... 208
Parking Aids – Troubleshooting..................... 211
Rear Parking Aid................................................ 208
Side Parking Aid................................................. 209
Parking Aids – Troubleshooting...............211 Parking Aids – Information Messages.........211 Passive Anti-Theft System
........................95
How Does the Passive Anti-Theft System
Work..................................................................... 95
What Is the Passive Anti-Theft System................................................................ 95
Pedestrian Alert System.............................63
Perchlorate.....................................................407
Performance Vehicle Precautions........280
Performing a Master Reset......................386
Personal Profile Settings...........................381
Personal Profiles.........................................380
Personal Safety System Components.................................................53
Personal Safety System ™
..........................53
Phone as a Key Limitations........................70
Phone as a Key................................................70 Phone as a Key – Troubleshooting.................71
Phone as a Key – Troubleshooting...........71 Phone as a Key – Frequently Asked
Questions............................................................. 71
Phone Menu
...................................................372
Phone................................................................372
Phone Precautions
......................................372
Playing Media Using Bluetooth®...........376
Playing Media Using the USB Port........149
Playing or Pausing the Audio Source...........................................................356
Post-Crash Alert System
..........................287
How Does the Post-Crash Alert System
Work................................................................... 287
Post-Crash Alert System Limitations...................................................... 288
Switching the Post-Crash Alert System Off...................................................................... 288
What Is the Post-Crash Alert System........287
Post Impact Braking
...................................288
How Does Post Impact Braking
Work.................................................................. 288
Overriding Post Impact Braking................... 288
Post Impact Braking Indicators.................... 288
Post Impact Braking Limitations.................288
Powering Off
..................................................155
Power Outlet...................................................151
Power Outlet Precautions..........................151
Power Seats
...................................................136
Adjusting the Head Restraint......................... 136
Adjusting the Lumbar Support...................... 138
Adjusting the Seat Backrest........................... 138
447
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index

Adjusting the Seat Height...............................
138
Head Restraint Components......................... 136
Installing the Head Restraint......................... 138
Moving the Seat Backward and Forward............................................................. 138
Removing the Head Restraint........................ 137
Pre-Collision Assist Limitations.............258
Pre-Collision Assist Precautions............257
Pre-Collision Assist
.....................................257
Automatic Emergency Braking...................... 261
Distance Alert....................................................... 261
Distance Indication........................................... 259
Evasive Steering Assist.................................... 262
Pre-Collision Assist – Troubleshooting............................................ 263
Pre-Collision Assist – Troubleshooting........................................263
Pre-Collision Assist – Frequently Asked Questions........................................................ 264
Pre-Collision Assist – Information Messages......................................................... 263
Pre-Collision Assist – Warning Lamps............................................................... 263
Preparing Your Vehicle for Storage........315
Preserving Your High Voltage Battery............................................................157
Programming a MyKey.................................74
Programming the Garage Door Opener to Your Garage Door Opener
Motor..............................................................146
Programming the Garage Door Opener to Your Gate Opener Motor
....................147
Programming the Garage Door Opener to Your Hand-Held Transmitter...........146
Programming the Remote Control.........69
Programming Your Phone..........................70
Properly Adjusting the Driver and Front Passenger Seats..........................................57
R
Rear Exterior - Excluding: GT.....................33
Rear Exterior - GT
...........................................34
Rear Occupant Alert System Audible Warnings.......................................................143
Rear Occupant Alert System Indicators......................................................143 Rear Occupant Alert System
Limitations...................................................142
Rear Occupant Alert System Precautions..................................................142
Rear Occupant Alert System....................142
Rear Parking Aid..........................................208 Locating the Rear Parking Aid
Sensors............................................................ 208
Rear Parking Aid Audible Warnings............208
Rear Parking Aid Limitations......................... 208
What is the Rear Parking Aid........................ 208
Rear Seats
.......................................................140
Manual Seats....................................................... 140
Rear View Camera Guide Lines...............212
Rear View Camera Object Distance Indicators......................................................213
Rear View Camera Precautions
...............212
Rear View Camera........................................212 Rear View Camera Settings............................ 213
Rear View Camera Settings......................213 Switching Rear View Camera Delay On and
Off........................................................................\
213
Zooming the Rear View Camera In and Out....................................................................... 213
Rebooting the Center Display................368
Recalling a Preset Position
.......................144
Recreationally Towing Your Vehicle..........................................................290
Recycling and Disposing of the High Voltage Battery..........................................158
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge.............................................................191
Remote Control Limitations
......................66
Remotely Starting and Stopping the Vehicle............................................................125
Remote Start Limitations..........................125
Remote Start
..................................................125
Remote Start Settings...................................... 126
Remote Start Settings................................126 Setting the Remote Start Duration..............126
Switching Climate Control Auto Mode On
and Off............................................................... 126
Switching Climate Control Last Settings On and Off........................................................ 126
Switching the Heated Seat Settings On and Off........................................................................\
126
448
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index