FORD MUSTANG MACH E 2023 User Guide

Hill Start Assist
What Is Hill Start Assist............................210
How Does Hill Start Assist Work...........210
Hill Start Assist Precautions...................210
Auto Hold
How Does Auto Hold Work.......................211
Switching Auto Hold On and Off............211
Using Auto Hold............................................211
Auto Hold Indicators....................................211
Traction Control
What Is Traction Control...........................213
How Does Traction Control Work..........213
Switching Traction Control On and Off.........................................................................213
Traction Control Indicator.........................213
Traction Control – Troubleshooting......214
Stability Control
How Does Stability Control Work..........215
Switching Stability Control On and Off.........................................................................216
Stability Control Indicator........................218
Steering
Electric Power Steering.............................219
Steering – Troubleshooting....................220
Parking Aids
Parking Aid Precautions............................221
Switching Parking Aid On and Off.........221
Rear Parking Aid..........................................222
Front Parking Aid.........................................222
Side Parking Aid..........................................223
Parking Aid Indicators...............................225
Parking Aids – Troubleshooting............225
Rear View Camera
What Is the Rear View Camera.............226
Rear View Camera Precautions............226
Locating the Rear View Camera...........226
Rear View Camera Guide Lines.............226
Rear View Camera Object DistanceIndicators....................................................227
Rear View Camera Settings....................227
360 Degree Camera
What Is the 360 Degree Camera..........229
How Does the 360 Degree Camera Work........................................................................229
360 Degree Camera Precautions.........229
360 Degree Camera Limitations..........229
Locating the 360 Degree Cameras......229
360 Degree Camera Guide Lines.........230
360 Degree Camera Settings.................231
Active Park Assist
What Is Active Park Assist.......................232
How Does Active Park Assist Work......232
Active Park Assist Precautions..............232
Switching Active Park Assist On and Off........................................................................232
Entering a Parallel Parking Space........232
Entering a Perpendicular Parking Space........................................................................233
Exiting a Parking Space............................233
Active Park Assist – Troubleshooting........................................................................234
Adaptive Cruise Control
How Does Adaptive Cruise Control WithStop and Go Work..................................236
Adaptive Cruise Control Precautions........................................................................236
Adaptive Cruise Control Limitations........................................................................236
Switching Adaptive Cruise Control Onand Off.......................................................238
Adaptive Cruise Control AutomaticCancellation.............................................239
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Setting the Adaptive Cruise ControlSpeed..........................................................239
Setting the Adaptive Cruise Control Gap........................................................................240
Canceling the Set Speed..........................241
Resuming the Set Speed..........................241
Overriding the Set Speed........................243
Adaptive Cruise Control Indicators......243
Switching From Adaptive Cruise Controlto Cruise Control.....................................243
Lane Centering............................................243
Predictive Speed Assist...........................246
Predictive Speed Assist –Troubleshooting.....................................249
Adaptive Cruise Control –Troubleshooting.....................................249
BlueCruise - Vehicles With:Hands Free Driving
What Is BlueCruise......................................251
How Does BlueCruise Work.....................251
BlueCruise Precautions.............................251
BlueCruise Requirements........................252
BlueCruise Limitations..............................253
BlueCruise Settings....................................253
Switching BlueCruise On and Off.........253
BlueCruise Alerts........................................254
BlueCruise Automatic Cancellation.....254
BlueCruise Indicators................................255
Lane Change Assist...................................255
Lane Change Assist - Troubleshooting........................................................................257
In-Lane Repositioning...............................257
BlueCruise – Troubleshooting...............258
Drive Mode Control
What Is Drive Mode Control...................260
Selecting a Drive Mode............................260
Drive Modes..................................................260
One Pedal Drive
What is One Pedal Drive..........................262
One Pedal Drive Precautions.................262
One Pedal Drive Limitations...................262
Switching One Pedal Drive On and Off........................................................................262
One Pedal Drive Indicators......................262
Lane Keeping System
What Is the Lane Keeping System.......263
How Does the Lane Keeping SystemWork............................................................263
Lane Keeping System Precautions......263
Lane Keeping System Limitations.......263
Switching the Lane Keeping System Onand Off.......................................................264
Switching the Lane Keeping SystemMode...........................................................264
Lane Keeping System Settings.............264
Alert Mode.....................................................265
Aid Mode........................................................265
Alert and Aid Mode....................................265
Lane Keeping System Indicators..........266
Blind Spot Assist........................................266
Lane Keeping System – Troubleshooting........................................................................268
Blind Spot InformationSystem
What Is Blind Spot Information System..........................................................................271
How Does Blind Spot InformationSystem Work..............................................271
Blind Spot Information SystemPrecautions................................................271
Blind Spot Information SystemLimitations..................................................271
Blind Spot Information SystemRequirements............................................271
Switching Blind Spot InformationSystem On and Off.................................272
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Locating the Blind Spot InformationSystem Sensors.......................................272
Blind Spot Information SystemIndicators....................................................272
Blind Spot Information System –Troubleshooting......................................273
Cross Traffic Alert
What Is Cross Traffic Alert.......................274
How Does Cross Traffic Alert Work......274
Cross Traffic Alert Precautions..............274
Cross Traffic Alert Limitations................274
Switching Cross Traffic Alert On and Off........................................................................274
Locating the Cross Traffic Alert Sensors........................................................................275
Cross Traffic Alert Indicators..................275
Cross Traffic Alert – Troubleshooting........................................................................276
Pre-Collision Assist
What Is Pre-Collision Assist....................277
How Does Pre-Collision Assist Work.........................................................................277
Pre-Collision Assist Precautions...........277
Pre-Collision Assist Limitations............278
Switching Pre-Collision Assist On andOff.................................................................279
Locating the Pre-Collision Assist Sensors........................................................................279
Distance Indication....................................280
Distance Alert...............................................281
Automatic Emergency Braking..............282
Evasive Steering Assist.............................282
Pre-Collision Assist – Troubleshooting........................................................................283
Driver Alert
What Is Driver Alert....................................285
How Does Driver Alert Work...................285
Driver Alert Precautions...........................285
Driver Alert Limitations.............................285
Switching Driver Alert On and Off.......286
Driver Alert Indicators...............................286
Driver Alert – Troubleshooting..............286
Speed Sign Recognition
What Is Speed Sign Recognition..........287
How Does Speed Sign Recognition Work........................................................................287
Speed Sign Recognition Precautions........................................................................287
Speed Sign Recognition Limitations........................................................................287
Speed Sign Recognition Indicators......287
Setting the Speed Sign RecognitionSpeed Warning.......................................288
Setting the Speed Sign RecognitionSpeed Tolerance....................................288
Speed Sign Recognition –Troubleshooting.....................................288
Load Carrying
Load Carrying Precautions.....................290
Locating the Safety ComplianceCertification Labels................................291
What Is the Gross Axle Weight Rating.........................................................................291
What Is the Gross Vehicle Weight Rating.........................................................................291
What Is the Maximum Loaded TrailerWeight.........................................................291
What Is the Gross Combined WeightRating..........................................................292
Calculating Payload...................................292
Calculating the Load Limit......................293
Roof Rack......................................................294
Luggage Compartment
Luggage Compartment Precautions........................................................................296
Opening the Frunk.....................................296
Closing the Frunk........................................297
Using the Frunk Emergency Release........................................................................297
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTable of Contents

Installing and Removing the LuggageCompartment Cover.............................297
Adjusting the Luggage CompartmentLoad Floor.................................................299
Luggage Compartment Anchor Points........................................................................299
Luggage Compartment –Troubleshooting.....................................299
Towing a Trailer
Towing a Trailer Precautions.................300
Driving Hints
Cold Weather Precautions.......................301
Driving on Snow and Ice...........................301
Breaking-In.....................................................301
Performance Vehicle Precautions........301
Driving in Special Conditions..................301
Electric Vehicle............................................302
Driving Through Shallow Water............303
Floor Mats.....................................................304
Crash and BreakdownInformation
Roadside Assistance................................306
Switching the Hazard Flashers On andOff................................................................307
Jump Starting the Vehicle.......................307
Post-Crash Alert System.........................309
Post-Collision Braking...............................310
Automatic Crash Shutoff.........................310
Transporting the Vehicle............................311
Towing Your Vehicle
Towing Your Vehicle Precautions...........312
Recreationally Towing Your Vehicle.........................................................................312
Emergency Towing......................................312
Towing Your Vehicle – Troubleshooting.........................................................................313
Fuses
Fuse Precautions.........................................314
Under Hood Fuse Box................................314
Battery Fuse Box.........................................320
Body Control Module Fuse Box..............321
Identifying Fuse Types..............................324
Fuses – Troubleshooting.........................324
Maintenance
Maintenance Precautions.......................325
Opening and Closing the Hood.............325
Under Hood Overview...............................325
Checking the Coolant...............................326
12V Battery....................................................328
12V Battery – Troubleshooting..............328
Adjusting the Headlamps........................329
Exterior Bulbs...............................................330
Interior Bulbs................................................330
Vehicle Care
General Information...................................331
Cleaning Products.......................................331
Cleaning the Exterior..................................331
Cleaning the Interior..................................333
Repairing Minor Paint Damage..............335
Waxing Your Vehicle..................................335
Body Styling Kits
Body Styling Kit Precautions..................336
Storing Your Vehicle
Preparing Your Vehicle for Storage.......337
Removing Your Vehicle From Storage........................................................................338
Wheel and Tire Information
Locating the Tire label..............................339
Department of Transportation UniformTire Quality Grades................................339
Information on the Tire Sidewall.........340
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Glossary of Tire Terminology.................345
Tire Replacement Requirements.........346
Using Summer Tires..................................348
Using Winter Tires......................................349
Using Snow Chains....................................349
Tire Care
Checking the Tire Pressures....................351
Inflating the Tires.........................................351
Inspecting the Tire for Wear...................352
Inspecting the Tire for Damage.............352
Inspecting the Wheel Valve Stems......353
Tire Rotation.................................................353
Tire Sealant and Inflator Kit
What Is the Tire Sealant and Inflator Kit........................................................................355
Tire Sealant and Inflator Kit Precautions........................................................................355
Locating the Tire Sealant and Inflator Kit........................................................................355
Tire Sealant and Inflator Kit Components........................................................................355
Using the Tire Sealant and Inflator Kit........................................................................356
Tire Pressure MonitoringSystem
What Is the Tire Pressure MonitoringSystem........................................................361
Tire Pressure Monitoring SystemOverview.....................................................361
Tire Pressure Monitoring SystemPrecautions...............................................362
Tire Pressure Monitoring SystemLimitations................................................362
Viewing the Tire Pressures......................363
Tire Pressure Monitoring System –Troubleshooting......................................363
Changing a Road Wheel
Wheel Nuts...................................................365
Capacities and Specifications
Motorcraft Parts.........................................366
Cooling System Capacity andSpecification............................................366
Air Conditioning System Capacity andSpecification............................................367
Washer Fluid Specification.....................368
Brake Fluid Specification........................368
Vehicle Identification
Vehicle Identification Number...............370
Installing the Vehicle Identification Card........................................................................370
Connected Vehicle
What Is a Connected Vehicle..................372
Connected Vehicle Requirements........372
Connected Vehicle Limitations..............372
Connecting the Vehicle to a MobileNetwork......................................................372
Connecting the Vehicle to a Wi-FiNetwork......................................................372
Connected Vehicle – Troubleshooting........................................................................373
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot..........375
Changing the Vehicle Wi-Fi HotspotName or Password.................................376
Vehicle Wi-Fi Hotspot – Troubleshooting........................................................................376
Audio System
Audio System Precautions......................377
Switching the Audio Unit On and Off.........................................................................377
Selecting the Audio Source.....................377
Playing or Pausing the Audio Source.........................................................................377
Adjusting the Volume................................377
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTable of Contents

Switching Shuffle Mode On and Off.........................................................................377
Switching Repeat Mode On and Off.........................................................................377
Setting a Memory Preset..........................377
Muting the Audio.........................................378
Adjusting the Sound Settings................378
Setting the Clock and Date.....................378
FM Radio........................................................378
Digital Radio.................................................379
Satellite Radio.............................................380
Audio System – Troubleshooting.........383
Center Display Overview
Center Display Precautions.....................387
Center Display Limitations......................387
Status Bar......................................................387
Center Display Settings...........................388
Rebooting the Center Display...............388
Voice Interaction
Ford Assistant.............................................389
Alexa Built-In
What is Alexa Built-In................................391
Alexa Built-In Requirements...................391
Signing Into Your Account........................391
Using Alexa Built-In....................................391
Alexa Built-In Settings...............................391
Phone
Phone Precautions....................................393
Connecting Your Phone...........................393
Phone Menu.................................................393
Making and Receiving a Phone Call.....394
Sending and Receiving a Text Message........................................................................395
Bluetooth®
Connecting a Bluetooth® Device........396
Playing Media Using Bluetooth®.........396
Apps
App Precautions..........................................397
App Requirements.....................................397
Accessing Apps...........................................397
Enabling Apps on an iOS Device...........397
Enabling Apps on an Android Device.......................................................................398
Switching Apple CarPlay On and Off.......................................................................398
Switching Android Auto On and Off....398
Personal Profiles
How Do Personal Profiles Work............399
Enabling or Disabling Personal Profiles.......................................................................399
Creating a Personal Profile.....................399
Linking or Unlinking a Personal Profile.......................................................................399
Selecting a Personal Profile..................400
Deleting a Personal Profile.....................400
Navigation
Connected Navigation..............................401
Accessing Navigation................................401
Navigation Map Updates.........................401
Adjusting the Map.......................................401
Live Traffic......................................................401
Setting a Destination.................................401
Waypoints.....................................................402
Route Guidance..........................................402
Vehicle Software Updates
Vehicle Software Updates.....................404
Software Update Settings.....................404
Software Update Indicators..................405
Vehicle System Reset
Performing a System Reset...................406
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Accessories
Accessories...................................................407
Ford Protect
What Is Ford Protect................................408
Scheduled Maintenance
General Maintenance Information.......410
Normal Scheduled Maintenance..........412
Customer Information
Rollover Warning.........................................414
The Better Business Bureau Auto LineProgram......................................................414
The Mediation and Arbitration Program.........................................................................415
Ordering a Canadian French Owner'sManual........................................................415
Reporting Safety Defects in the UnitedStates..........................................................416
Reporting Safety Defects in Canada.........................................................................416
Third Party Software CopyrightAcknowledgment....................................417
Radio Frequency Certification Labels.........................................................................417
Perchlorate....................................................441
Replacement Parts Recommendation.........................................................................441
Mobile Communications Equipment........................................................................442
Federal Highway AdministrationRegulation.................................................442
End User License Agreement................443
Export Unique Options............................468
Warranty Information...............................468
Appendices
Electromagnetic Compatibility.............470
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTable of Contents

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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOM

If you require assistance or clarification onpolicies or procedures, please contact thecustomer relationship center.
United States
Ford Motor CompanyCustomer Relationship CenterPO Box 6248Dearborn, MI 481261-800-392-3673 (FORD)TDD for the hearing impaired:7-1-1 (where offered by your telephoneservice provider)www.ford.com/help/contact/
Ford Credit - US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For assistance call 1-800-727-7000, or formore information about Ford Credit andaccess to an account manager, visitwww.ford.com/finance.
Canada
Customer Relationship CentreFord Motor Company of Canada LimitedP.O. Box 2000Oakville, Ontario L6J 5E41-800-565-3673 (FORD)TDD for the hearing impaired:7-1-1 (where offered by your telephoneservice provider)www.ford.ca
Australia
Ford Motor Company of Australia Pty Ltd.Customer Relationship CentrePrivate Mail Bag 5Campbellfield, Victoria, 3061Telephone: (13 FORD) 13 3673E-mail: [email protected]
New Zealand
Ford Motor CompanyAttention: Customer Relationship CentrePrivate Bag 76912Manukau City 2241Telephone: 0800 367 369 (FORDNZ)E-mail: [email protected]
China - Imported Vehicle
Customer Relationship CenterTelephone: 400-690-1886Website: https://www.ford.com.cn/
China - Chang’An Ford
Customer Relationship CenterTelephone: 800-810-8168Mobile: 400-887-7766Website: https://www.ford.com.cn/
Asia Pacific Direct Markets(APDM)
E-mail: [email protected]
Caribbean, Central America andIsrael
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Fax: (313) 390-0804Telephone: (313) 594-4857E-mail: [email protected]
U.S. Virgin Islands and Puerto Rico
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Telephone: (800) 841-3673E-mail: [email protected]
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMContacting Us

Argentina
Telephone: 0800-888-3673
Brazil
Website: www.ford.com.brTelephone: 0800-703-3673E-mail: [email protected]
North Africa
E-mail: [email protected]
South Africa
Telephone: 0860011022Email: [email protected]
Sub-Saharan Africa
E-mail: [email protected]
Puerto Rico
Ford International Business Development,Inc.P.O. Box 11957Caparra Heights StationSan Juan, PR 00922-19571-800-392-3673 (FORD)Fax: (313) 390-0804E-mail: [email protected]
Middle East
Ford Middle East Customer RelationshipCenterP.O. Box 21740Dubai, United Arab EmiratesTelephone: 80004441066Toll-free number for the Kingdom of SaudiArabia: 8008443673Mobily and Zain cell phone users in SaudiArabia: 800850078Kuwait: 22280384Local telephone number for Kuwait: +9651 898900Fax: +971 4 3327266E-mail: [email protected]
South Korea
Customer Relationship CenterTelephone: +82-02-1600-6003E-mail: [email protected] Dispatch Service call:080-300-3673
Philippines
Telephone: 02-88669408Email: [email protected]
Taiwan
Telephone: 0800-032100705 Zhonghua Rd., Sec. 1Zhongli District, Taoyuan, Taiwan, 32068
Thailand
Telephone: 1383E-mail: [email protected]
Vietnam
Telephone: 1800588888E-mail: [email protected]
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMContacting Us