key FORD MUSTANG MACH E 2023 Owners Manual

911 Assist
What Is 911 Assist.........................................66
How Does 911 Assist Work.........................66
Emergency Call Requirements................66
Emergency Call Limitations......................67
Keys and Remote Controls
Remote Control Limitations.....................68
Using the Remote Control.........................68
Sounding the Panic Alarm........................68
Locating Your Vehicle..................................69
Changing the Remote Control Battery -LHD................................................................69
Replacing a Lost Key or Remote Control............................................................................71
Programming the Remote Control..........71
Keys and Remote Controls –Troubleshooting..........................................71
Phone as a Key
What Is Phone as a Key...............................72
Phone as a Key Limitations........................72
Programming Your Phone..........................72
Using the Valet Mode...................................73
Using the Backup Start Passcode...........73
Phone as a Key – Troubleshooting.........74
MyKey™
What Is MyKey................................................76
MyKey Settings...............................................76
Creating a MyKey...........................................77
Programming a MyKey................................78
Clearing All MyKeys......................................78
Checking MyKey System Status..............78
Using MyKey With Remote StartSystems........................................................78
MyKey – Troubleshooting..........................79
Doors and Locks
Operating the Doors From Outside YourVehicle............................................................81
Operating the Doors From Inside YourVehicle............................................................81
Autounlock.......................................................81
Autolock...........................................................82
Mislock..............................................................82
Doors and Locks Audible Warnings.......82
Doors and Locks – Troubleshooting..........................................................................82
Keyless Entry
What Is Keyless Entry..................................85
Keyless Entry Limitations...........................85
Keyless Entry Settings.................................85
Using Keyless Entry......................................85
Keyless Entry – Troubleshooting............86
Keyless Entry Keypad
What Is the Keyless Entry Keypad..........87
Keyless Entry Keypad Limitations...........87
Locating the Keyless Entry Keypad........87
Keyless Entry Keypad Master AccessCode...............................................................87
Keyless Entry Keypad Personal AccessCodes.............................................................87
Using the Keyless Entry Keypad..............88
Keyless Entry Keypad – Troubleshooting..........................................................................89
Walk Away Lock
What is Walk Away Lock............................90
How Does Walk Away Lock Work..........90
Walk Away Lock Limitations....................90
Switching Walk Away Lock On and Off..........................................................................90
Switching Walk Away Lock AudibleFeedback On and Off.............................90
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTable of Contents

Power Seats..................................................146
Heated Seats................................................149
Rear Seats
Manual Seats................................................150
Rear Occupant Alert System
What is the Rear Occupant Alert System.........................................................................152
How Does the Rear Occupant AlertSystem Work.............................................152
Rear Occupant Alert System Precautions.........................................................................152
Rear Occupant Alert System Limitations.........................................................................152
Switching Rear Occupant Alert SystemOn and Off..................................................152
Rear Occupant Alert System Indicators.........................................................................153
Rear Occupant Alert System AudibleWarnings.....................................................153
Memory Function
What Is the Memory Function................154
Memory Function Precautions...............154
Locating the Memory Function Buttons.........................................................................154
Saving a Preset Position...........................154
Recalling a Preset Position......................154
Garage Door Opener
Garage Door Opener Introduction........155
Garage Door Opener Precautions andFrequencies...............................................155
Programming the Garage Door Opener.........................................................................156
Garage Door Opener AdditionalAssistance..................................................158
USB Ports
Locating the USB Ports.............................159
Playing Media Using the USB Port.......159
Charging a Device.......................................160
Power Outlet
What Is the Power Outlet..........................161
Power Outlet Precautions.........................161
Locating the Power Outlets......................161
Wireless Accessory Charger
What Is the Wireless Accessory Charger.........................................................................162
Wireless Accessory Charger Precautions.........................................................................162
Locating the Wireless Accessory Charger.........................................................................162
Charging a Wireless Device.....................162
Storage
Cup Holders...................................................163
Glove Compartment..................................163
Glasses Holder.............................................163
Starting and Powering Off
Starting and Powering Off Precautions.........................................................................164
Starting the Vehicle....................................164
Powering Off.................................................164
Restarting the Vehicle After PoweringOff.................................................................164
Accessing the Passive Key BackupPosition.......................................................165
Starting and Powering Off –Troubleshooting.......................................165
High Voltage Battery
What Is the High Voltage Battery..........166
High Voltage Battery Precautions.........166
Preserving Your High Voltage Battery........................................................................166
Recycling and Disposing of the HighVoltage Battery.........................................167
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTable of Contents

FRONT EXTERIOR - EXCLUDING: GT
See Opening the Frunk from Inside Your Vehicle (page 296).A
See Locating the Charge Port (page 177).B
See Locating the Keyless Entry Keypad (page 87).C
See Folding the Exterior Mirrors (page 124).D
See What Is the Tire Pressure Monitoring System (page 361).E
See Exterior Lighting Control (page 111).F
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FRONT EXTERIOR - GT
See Opening the Frunk from Inside Your Vehicle (page 296).A
See Locating the Charge Port (page 177).B
See Locating the Keyless Entry Keypad (page 87).C
See Preparing the Vehicle (page 307).D
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMVisual SearchABCD E350430

SWITCHING THE SEATBELTREMINDER ON AND OFF
WARNING: While the systemallows you to deactivate it, this systemis designed to improve your chances ofbeing safely belted and surviving anaccident. We recommend you leave thesystem activated for yourself and otherswho may use the vehicle.
Note:The driver and front passengerwarnings independently switch off. Whenyou perform this procedure for one seatingposition, do not buckle the other position asthis cancels the process.
Note:If you are using MyKey, you cannotdisable the seatbelt reminder. If the seatbeltreminder has been previously disabled, it isre-enabled during the use of MyKey. SeeMyKey™ (page 76).
Read Steps 1-4 before proceeding with theprogramming procedure.
Make sure that:
•The parking brake is set.
•The transmission is in park (P).
•The power is off.
•You close all vehicle doors.
•The driver and front passengerseatbelts are unfastened.
1.Switch the power on. Do not start yourvehicle.
2.Wait about one minute until theseatbelt warning light switches off.After Step 2, wait an additional fiveseconds before proceeding with Step3. Once you start Step 3, complete theprocedure within 30 seconds.
3.For the seating position you areswitching off, buckle then unbuckle theseatbelt three times at a moderatespeed, ending in the unbuckled state.After Step 3, the seatbelt warning lightswitches on.
4.When the seatbelt warning light is on,buckle then unbuckle the seatbelt.After Step 4, the seatbelt warning lightflashes for confirmation.
This switches the feature off for thatseating position if it is currently on.
This switches the feature on for thatseating position if it is currently off.
CHECKING THE SEATBELTS
Check the seatbelts and child restraintsperiodically to make sure they workproperly and are not damaged. Make surethere are no nicks, tears or cuts. Replace ifnecessary.
Check all of the following seatbeltassemblies after a crash.
•Retractors.
•Buckles.
•Front seatbelt buckle assemblies.
•Shoulder belt height adjusters.
•Shoulder belt guide on seat backrest.
•Child restraint LATCH and tetheranchors.
•Attaching hardware.
Read the child restraint manufacturer'sinstructions for additional inspection andmaintenance information specific to thechild restraint.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMSeatbelts

REMOTE CONTROL
LIMITATIONS
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Make sure a valid remote control is within3 ft (1 m) from the front door handles andrear of vehicle.
The system may not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access variousvehicle systems.
Note:The buttons on your remote may varydepending on the vehicle region or options.
One-Stage Unlocking
Press the button to unlock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 81).
Two-Stage Unlocking (If Equipped)
Press the button to unlock thedriver's door. Press the buttonagain within three seconds tounlock all doors. See Unlocking andLocking the Doors Using the RemoteControl (page 81).
Lock
Press the button to lock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 81).
Panic Alarm
Press the button to sound thepanic alarm. See Sounding thePanic Alarm (page 68).
Liftgate
Press the button twice to openthe liftgate.
SOUNDING THE PANIC ALARM
Press the button to sound thepanic alarm. Press the buttonagain or switch the vehicle on toturn it off.
Note:The panic alarm only operates whenthe vehicle is off.
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LOCATING YOUR VEHICLE
Press the lock button twicewithin three seconds. The turnsignal lamps flash. Werecommend you use this method to locateyour vehicle.
CHANGING THE REMOTE
CONTROL BATTERY - LHD
WARNING: Keep batteries awayfrom children to prevent ingestion.Failure to follow this instruction couldresult in personal injury or death. Ifingested, immediately seek medicalattention.
WARNING: If the batterycompartment does not securely close,stop using the remote control andreplace it as soon as possible. In themeantime, keep the remote control awayfrom children. Failure to follow thisinstruction could result in personal injuryor death.
The remote control uses one coin-type3-volt lithium battery, CR2450, orequivalent.
1.Push the release button and pull thekey blade out.
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2.Twist a thin coin under the tab hiddenbehind the key blade head to removethe battery cover.
3.Insert a screwdriver in the positionshown and carefully remove thebattery.
4.Insert a new battery with the + facingupward.
5.Reinstall the battery cover onto theremote control and install the keyblade.
Note:Refer to local regulations before youdispose of the remote control batteries.
Note:Do not wipe off any grease on thebattery terminals or on the back surface ofthe circuit board.
Note: Replacing the remote control batterydoes not erase the programmed key fromyour vehicle. The remote control operatesas normal.
Note:A message appears in theinformation display when the remote controlbattery is low.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMKeys and Remote ControlsE303824 E218402 E107998

REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys orremote controls from an authorized dealer.Authorized dealers can program remotecontrols for your vehicle.
PROGRAMMING THE REMOTE
CONTROL
Contact an authorized dealer to programremote controls for your vehicle.
KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES
ActionMessage
Replace remote control battery.Key Battery Low ReplaceSoon
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMKeys and Remote Controls

WHAT IS PHONE AS A KEY
Phone as a Key with Walk Away Locking
Phone as a Key allows you to use yourphone in place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY
LIMITATIONS
Limitations can vary based on the makeand model of your phone, phone locationand physical obstructions.
The following items could impact Phoneas a Key performance or preventfunctionality in some cases:
•The typical operating range for Phoneas a Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metalobjects or other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as phone asa key:
1.Visit your device's app store todownload the FordPass app.
2.Create a new account or sign-in to anexisting account on the FordPass app.
3.Add the vehicle identification numberto your account and follow theprompts in the FordPass app tocomplete the Sync ConnectAuthorization process.
4.After the authorization is complete, youcan set up phone as a key following theprompts in the FordPass app.
5.After phone as a key is set up, you canset up the backup start passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new backup startpasscode with you in case of an emergency.
Resetting Phone as a Key
1.
Press the button on thetouchscreen.
2.Press General.
3.Press Reset.
4.Press the app connect reset option.
5.Press Reset All.
6.Confirm you would like to continue witherasing all phone as a key settings, keysand backup start passcodes.
7.Press Continue.
8.Confirm you are aware you arede-authorizing all authorized users andFordPass Connect settings.
9.Press Continue.
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